1. Jennifer McNamara
Tel: (085)1451486
Email: jenii_mc@hotmail.com
Date of Birth: 3rd May 1985
Personal Statement
I am driven, pro-active and client focused with extensive experience in the financial and
administrative sector. Following the completion of my degree in 2007, I commenced a graduate
training programme with a pillar Irish Bank in Credit, Risk and Finance; amid toughening market
conditions and a wider, global financial crisis.
Throughout my career, I have developed excellent finance and admin skills, a thorough
knowledge of various software programs including Microsoft Office, SAP etc and extensive
experience liaising with clients and building relationships.
I have a proven track record of consistently exceeding targets, client expectations, developing
relationships, improving work processes and delivering high quality work output. Additionally, I
have been successful in managing teams, training and mentoring staff, building strong rapport
with junior and senior colleagues alike. I am now eager to progress my career, take on new roles
and challenges, adding value to a new team and organisation.
Education & Training
Education and Training Board Dec 2015
Certificate in Bookkeeping Manual & Computerised
UCD/ Institute of Bankers School of Professional Finance June 2010
Professional Diploma in Financial Advice (QFA)
Cork Institute of Technology June 2007
Bachelor of Business Honours Degree
Cork Institute of Technology June 2006
Bachelor of Business Marketing Degree
Employment History
Alliance Medical, Mater Private Hospital, Cork Nov 2015 – Feb 2016 / Nov 2016-Dec 2016
Position: Medical Administrator (Temp role)
 Processing medical referrals for Inpatient and Outpatient scan requests on the Radiology
Information System from GP’s and consultant offices. Having the requests protocolled by
radiographers / radiologists and following up additional clinical information if required
 Scheduling scan appointments to coordinate with patient needs, Radiographer /
Radiologist availability and Consultant clinics and surgery
 Managing high volume of calls, fax, letter and email contact. Updating information on the
system and returning messages in a prompt manner where required
 Arranging provision of and requesting of copy medical reports and scan discs for GP’s,
Consultants, hospitals, clinics etc
 Liaising directly with patients to schedule scans, discuss preparation and insurance /
payment
 Provision of daily schedules to clinic staff and managing changes promptly as they occur
 Preparation and processing of Medical Insurance Forms for payment ensuring completed
correctly using relevant insurance codes
 Updating scan/ treatment history records correctly on hospital systems for every patient
 Creation of Invoices / provision of information for Consultant radiologist payments
 Maintaining the patient database - Correcting errors / duplicate files etc.
 Other Administrative duties such as stationary management, post etc

2. Credit & Finance Department, Morgan McKinley, Cork March 2016 – Oct 2016
Position: Team Lead
Management of a team of credit analysts and billing specialists incorporating:
- Credit check and contract reviews to assess risk of new clients. Approval new client
set up and billing procedure
- Maintaining an in-depth knowledge of the team ledger under remit and understanding
aging and the main drivers impacting same
- Understanding client financial processes and requirements to drive efficiencies
- Ongoing training and development of team members in areas such as operating
procedures, policies and systems
- Working with my team to construct personal development plans and ongoing support
- Weekly & monthly one on one and team focus meetings to address issues and
queries to improve overall team performance and exceed business targets
 Reporting / MI for the team
 Communicating effectively with Operations, Clients, Senior management and Directors
 Improving & updating Standard Operating Procedures
Financial Solutions Group, AIB Bank, Cork Oct 2013 – Sept 2015
Position: Credit Manager
 Pro-active management of a large portfolio of customers from various sectors including
SME, Agriculture, Property, Commercial, Investment, Personal etc. exceeding Bank
agreed target dates
 Responsibility for the management of all aspects of the credit cycle including
customer/advisor meeting(s), credit sanction, credit/legal documentation, facility
drawdown, credit reviews, restructures and if required collection of credit and instigation
of legal proceedings
 Establishment of meaningful relationships to enable effective negotiation with clients,
advisors and third parties
 Extensive analysis of all types of financial and circumstantial information, including
Business Accounts, Cash flow forecasts, Independent Business Reviews, Asset/ liability
profiles, to enable informed risk driven decisions and or recommendations
 Completion, review and sanction of credit papers within my own lending discretion and
presentation of quality credit papers to the relevant credit authority where required
 Fulfilment of credit agreements including legal document /contract preparation, ensuring
covenants and conditions have been met and set up of facilities on systems
 Organisation, delegation and supervision of weekly/monthly/quarterly administrative
tasks, compliance reports, returns and such for my team / support staff ensuring
meaningful management information for the department
 Coaching and mentoring of junior / support staff and the provision of assistance to wider
team(s) to meet area wide targets
Credit Support Unit / Customer Credit Relationship Management
AIB Bank, 66 South Mall, Cork Jan 2009 – Oct 2013
Position: Relationship Manager
 Responsibility for the management of the full credit cycle for a client portfolio –
performing and criticised, across various personal and business sectors
 Management of a team of 5 people including responsibility for performance targets,
individual performance reviews, coaching and mentoring and the delegation of tasks
relating to compliance, administration and the organisation and provision of
management information
 Responsibility for the assessment, decision/sign off and fulfilment of Credit Applications
on my team
 Regular Interaction with clients and third parties to develop sustainable relationships
and negotiate tailored client strategies
 Strong focus on the development and retention of client relationships

3. AIB Commercial Banking
AIB Bank 66 South Mall, Cork July 2007 – Jan 2009
Position: Credit Lender / Credit Underwriter
 Credit assessment / underwriting of lending applications with exposures of up to €10m
 Detailed analysis of lending proposals incorporating reviewof repayment ability, security
valuations, risk assessments, stress testing, and a credit risk grade review to make a fair
and balanced decision and/or provide a balanced recommendation to the relevant
discretionary authority within the agreed turnaround times
 Credit Grading / Risk expert for the team
 Development of effective working relationships with colleagues in the internal branch
network and various support departments to promote efficient work processes
 Collating various reports and information to derive meaningful MI for the business
Additional Skills
 Full Clean Driving License
 I.T. Skills – MS Office (Word, Excel, PowerPoint), SAP, Financial, client and billing
systems
Hobbies & Interests
 Director – Board of St. Michaels Credit Union, Cork
 Chair of Credit Committee –St. Michaels Credit Union, Cork.
 Secretary of Marketing Committee –St. Michaels Credit Union, Cork
 Travel, Reading, Hiking, Exercise and Socialising
References available on request