1. Jacqueline L. Paz
Barnegat, NJ 08005
(609) 618-6942 RJPaz@Verizon.net
HEALTHCARE BUSINESS PROFESSIONAL
Accomplished healthcare professional, fluent in Spanish with experience as Clinical Admissions Director for
a major healthcare corporation. Trained 8 Admissions Directors and 6 Clinical Admissions Directors.
Expertise in creating effective marketing plans which identify and place patients in the appropriate facility to
ensure high quality care covered by patient’s insurance. Facilities for placement includes Skilled Nursing,
Acute Care,Hospice Services, Respite Services and Transitional Care. In-depth knowledge of Medicare
requirements and how to successfully submit paperwork for all insurance companies, to ensure compliance
and proper coverage. Currently pursuing a certificate as Certified Medical Office Specialist at Ocean County
College. Focused on finding position with insurance company, law firm, state or federalgovernment in the
healthcare area.
PROFESSIONAL TRAINING
Coursework included: Electronic Health Records ICD-10 Coding Medical Terminology
Medical Insurance & Billing CPT Coding Anatomy & Physiology
Medicare & Medicaid HIPAA Training Medical Transcription
Job Shadowing: Dr Ron Rotem, DDS, Toms River, NJ
Worked with the Soft Dent computer system. Reviewed 88 dental codes and updated billing fees in the
system. Assisted with the office phones and greeting patients.
Genesis Healthcare,Mt. Holly, NJ
Completed the following In-House Training;
Clinical courses: Infectious diseases,Cardiovascular Disease and Care, Respitory Systems and diseases.
Overview of commonly encountered conditions (i.e., Pressure Ulcers) in both acute hospitalized and long
term institutionalized patients, Medical devices, Ethical Issues in clinical trials.
Business/ Insurance course: Medication identification and cost, Marketing Strategies, and ICD 10 Codes
TECHNICAL SKILLS
Computer: Microsoft Office, Microsoft Outlook
Healthcare: Sorian, Point Click Care,All Scripts, Pulse, Hospital Information Management Systems.

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Jacqueline L. Paz
RJPaz@Verizon.net
PROFESSIONAL EXPERIENCE
GENESIS HEALTHCARE SYSTEM,Mt. Holly, NJ 2003-2016
Clinical Admissions Director
Identified patients for the Genesis facilities covering nine different hospitals from Central to Southern NJ.
Partnered successfully with social workers and case managers within Virtua Memorial and Deborah Heart
and Lung to place patients into the Genesis Centers, including skill nursing, sub-acute and nursing home
facilities. Completed pre-admission assessment accurately either personally or via phone to gather clinical
and financial information to ensure patient would receive quality clinical services. Monitored trends or
referralpatterns to determine appropriate staff levels needed. Submitted referralreports, insurance
breakdowns and summaries in compliance with the policy to corporate weekly. Completed marketing
reports to identify competitor’s strategies.
 Full in-depth comprehension of the Medicare guidelines to maximize the prospective payment and
full knowledge of different computerized acute medical charting.
 Provided an accurate clinical report to insurance carriers in order to get authorization for the patient
to be admitted with the appropriate financial coverage
 73% of referrals were admitted; averaged 25+ referrals per week.
Senior Admissions and Marketing Director,Southern Ocean Center,Lacey Center 2000 to 2003
Partnered with the Center’s Administrator and the Regional Director of Operations to manage an effective
marketing and admissions program for their center to maximize census. Provided job training for new and
existing admissions and marketing process,planning and implementation. Coordinated marketing activities
as requested by the Regional Director of Operations. Attended functions which gave opportunity to network
with potential referrers from a center perspective. Utilized outcome measurements for external marketing.
Created rapport with local radio and TV stations for media support for special events.
EDUCATION
Graduate, Miguel de Cervantes High School, Bayamon, Puerto Rico
Universidad Interamericana de Puerto Rico, Business Administration
CERTIFICATIONS
National Healthcareer Association:
 Certified Electronic Health Records Specialist (CEHRS)
 Certified Billing & Coding Specialist
 Certified Medical Administrative Assistant (CMAA