1. CYNTHIAJ. ROGERS
cindirogers1@gmail.com
(801) 654-1000
Sandy, Utah
QUALIFICATIONS SUMMARY
Highly motivatedwith 12 plus years in managementand administration. Successfully managedpeople, properties
and offices with an average of 15 people, helping businesses and organizations to run efficiently and smoothly.
Possess exceptional customer service skills; very successful in communication and positive problem resolutions.
Advocacy and successful negotiating skills used with state and county officials. In addition created streamlined
procedures and processes for compliance which was adopted and used by home office and implemented in over
100 branch offices across the country. Work well independently as well as in team settings. Proficient with
computers, many computer programs, along with extensive knowledge in various office equipment.
SKILLS SUMMARY
EXPERIENCE HIGHLIGHTS
Branch Office Administrator, 7 years
 Undertook a range of functions to make sure our branch office ran smoothly. Working closely
with the Branch Sales Manager providing him with current sales reports, daily DEC Report, and
othervariousreportsas needed. Maintained daily outstandingpendingrequirements forBranch
Sales Manager and agents.
 Daily functions to include internal and external communications, phone support and excellent
customerservice supporttoclients. Keptthe applicationsand training material for sales support
in our forms room up to date and organized.
 99% accuracy entering and processing insurance applications to include life, health, Medicare,
short term and long term care products.
 Setting up our computer & technical equipment for our office as needed.
 On site AUDIT and quarterly electronic audits by home office to make sure we maintainFederal
and State Guidelines per the Department of Insurance. We achieved the Clear Award for HIPPA
ComplianceperFederaland StateGuidelines in ourbranchoffice; in additionto helpingtrain our
agent team on these Compliance Rules and Regulations.
 Made bi-weekly reminder calls to set-upand confirm 20 – 50 interviews for our sales briefings.
Oversee complex on boarding process of agents back ground checks and proper state licenses;
supervisingvariousaspectsoftraining agents per company guidelines. Instrumentalin preparing
agents to go into the field to have a successful career.
 Advocacy  Concise Communication Skills  Marketing
 Problem Solving  Time Management  Bookkeeping
 Public Speaking  Comprehensive Computer Skills  Training Skills

2.  Eventplanning, organizedandsetupagentluncheons, monthly birthdayandholiday celebrations
for branch office team.
 Inadditionworked closely withproperty facilities, duringbranch office relocationsetup andmove
in 2013.
Owner/ Managed StartupCompany, 5 years
 Owned and managed Art-Works 4 Kids. Negotiating with local facilities such as Juan Diego
Catholic School, teaching their after school Art Program. Designed and produced custom
recreational art programs for Cottonwood Heights Recreation Center; as well as the weekly
summercampartprogram forWheelerHistoric Farm. Workingwithandteachingover1,000plus
children K-6.
 Hiring and training teachers to assist in teaching students in classes, camps and special holiday
off track programs. Ordered and managed art supplies from suppliers.
 Developed andproduced ThemedArt Lessonsusingvariousartmedia. Designeda company logo
also compiled anart supply kit toinclude a specially designedbox designed by me, workingwith
a local manufacture to mass produce the boxes. Designed a four color T-Shirt for Art Smock
negotiated with local printer to produce in quantity.
 Maintainedpayrolland company books, successfully makingaprofit for 5 years running.My last
12 weeks of summer classes grossing over $20,000.00!
 Designed a simple company website along with designing all sales brochures, class and camp
flyers for each session. Designed 8’ to 10’ canvas signs for advertising purposes.
EMPLOYMENT HISTORY 2002- 2014
 BANKERS CONSECO LIFE INSURANCE COMPANY Salt Lake City, Utah
 ART-WORKS 4 KIDS Sandy City, Utah
ACOMPLISHMENTS
 Worked with Salt Lake County Council; specifically Council Member Randy Horiuchi; in addition
worked with Sandy City MayorTomDolan and Draper City on the Draper Canal from 10600 South
past 11400 South. Advocating for the affected families and Negotiated with the Salt Lake County
Attorney for damages in excess of $344,000.00 forover 14 families on the damages doneto their
homes by the water from this canal. Worked with the Sandy City contractor on the re-bentonite
process on the surface of the canal to prevent future water leaking into their homes. Was also
instrumental in getting the Willow Creek Diversion Project moved up ten years to stop the
encroachment of the water to the canal effecting resident homes in the future.
 Was invited by the Volusia County SchoolBoard, Superintendentof Schools to serve as an advisor
on a panel for year school schedules in Florida. GOAL- Keeping Families Together.
 Strategically coached 3rd
– 12th
grade basketball teams for 5 years, with a focus on Team Work,
taking our senior team to state.