1. Guillermo Javier Marcos Díaz
Cell. +52 1 55 21281892
javier.marcosd@yahoo.com
Col. Miguel Alemán, Del. Benito Juárez
Birth date. Julio 13, 1970.
PROFILE:
 Network Administrator at General Motors México, Toluca Complex, Engine and Foundry
Plants.
 At GM, Vital QIP, NNM, OVO and Cisco Works Server Administrator
 IT Manager At Secretaría del Medio Ambiente, Windows Server administrator, network
administrator
 Local team leader as part of implementation and migration team for the new network for
GM Toluca Complex, I realize the facility analysis and verification, modification inside the
data center, communication rooms, and also the review to place for the new cabinet
structures.
 I realize the configuration and installation on over 120 Cisco devices, such as wireless
antennas, Core, distribution, and access switches, fiber interconnection, replace and
arrangement on over 3000 patch cord.
 As IT Manager, I was the Project Leader to create and design the complete infrastructure
solution at Secretaría del Medio Ambiente del Estado de México.
 Data base development and maintenance at Sala Auxiliar de Tlalnepantla del Tribunal
Estatal de Conciliación y Arbitraje del Gobierno del Estado de México.
 ITIL foundations, Kaizen and 5’s knowledge

2. PROFESSIONAL EXPERIENCE:
Company Name:
Gobiernodel Estado de
México
Secretaría del Trabajo, Sala
Auxiliarde Tlalnepantla.
Place:
San Ignacio No.
2, Los Reyes
Iztacala,
Tlalnepantlade
Baz
Position:
AuxiliarySecretary– IT
Consultant
From:
November
2012
To:
March 2014
Function:
 Labor lawsuits files Data base development and maintenance at courtroom.
 Statistical activities development at courtroom.
 Network and devices Maintenance at courtroom.
Achievements:
 The processof userattentionhasbeenimprovedthanksto the efficiencyof the database to know
the procedural status of each file.
Tools: Project,Visio,Excel,PowerPoint, Word,WindowsServer,VMware
Company Name:
Gobiernodel Estado de México
Secretaría del MedioAmbiente
Place:
Rancho San
Lorenzo S/N,
Metepec,
Estado de
México
Position:Informatics
UnitChief
From:
September
2011
To:
November
2012
Function:
 IT Manager
 Annual plan development and coordination to assign task to the informatics team members.
 Annual budget plan analysis for the IT area.
 Project development and training for staff.
 Server administration
Achievements:
 Project Leader for the design, renovation and expansion at Secretaría del Medio Ambiente
network
 Design to update the campus network was accepted by the Sistema Estatal de Informática.
 Reduction of the lost hours during workdays unless 80%.
 Deployment of wireless Network.
Tools: Project,Visio,Excel,PowerPoint,Word,WindowsServer,VMware

3. Company Name:
HewlettPackard IT Services
PCT, S.A. de C,V
Inside General MotorsMéxico,
Toluca Complex
Place:
Av. Industria
MineraS/N,
Toluca, Estado
de México
Position:
Technology
ConsultantII –
Network Supervisor
From:
November
2009
June 2006
To:
September
2011
October
2009
Functions:
 Telecom network administrator.
 Configuration and installation de switches, and wireless devices.
 Incident attention with a 30 minutes maximum resolution time.
 End user requirement attention (new cablings, IP's, network segments, VLANs assignation),
Helpdesk and Service center.
 Openingtime windows forchange controlsin order to update the operatingsystemsondevices,
configuration changes, damaged device replacement etc.
 VitalQIP, CiscoWorks, NNMand OVO Local Server Administrator.
 Maintenance and cleaning of cabling and data center devices, communications rooms and
cabinets.
 Cabinet arrangement under General Motors standards (Cornerstone), based on the principlesof
ITIL Foundations and kaizen 5’s.
 Cyber security, loss of communication to the exterior, interior communication loss, redundancy
protocols, test plans and documentation of incident cases for correction and forecast them.
 Monthly Internal and external wireless coverage survey at the complex and internal suppliers.
Achievements:
 Local Team Leader - Project LAN refresh and device migration, replacement, configuring and
deploymentof newdevices, over120networkdevices(Core,distribution,access switches,WLan),
Upgrade and Migration Network complex layer 2 to layer 3 simultaneously maintaining two
separate networks, replacement over 3000 patch cords inside the communications closets,
activity performed in 45 days, without delay or problems.
 Site survey and assessment of network conditions to carry out the network upgrade.
 Replacement, upgrading and configuring Vital QIP application servers.
 Truck plant shutdown Project, shutdown in time and hassle for the customer.
 T250 Project, New spare parts storage.
 0 hours /man lost by minor and mayor incidents in the workday.
 0 hours/man lost at truck plant in the workday.
 0 hours / man lost by major incidents with responsibility for Hewlett Packard.
Tools:
Office, AirMagnet,CiscoWork,Winmerge,Wireshark,NetworkNode Manager,
Terminal Console,VitalQIP,ServiceCentre,terminalconsole.

4. Company name:
EDS Mexico–General Motors
México,HWTF.
Place:
Cupuán del
Río, Michoacan
Function:
Technology
Consultant– Network
administrator
From:
November
2005
To:
June 2006
Functions:
 Telecom network administrator.
 End user requirement attention (new cablings, IP's, network segments, VLANs assignation),
Helpdesk and Service center.
Logros:
 Wireless Network Installation.
Tools:
Office, AirMagnet,CiscoWork,Winmerge,Wireshark,NetworkNode Manager,
Terminal Console,VitalQIP,ServiceCentre,terminalconsole.
STUDIES:
PROFESSIONAL DEVELOPMENT:
Course name, Diplomas, Certifications: Place: Date:
Cisco Certified Network Associate Netec, Mexico City April 2011
Cisco Certified Network Professional Training Camp,
Dallas, TX
June 2010
Cisco Certified Network Associate Netec, Mexico City July 2008
Advanced English, 4 Levels, 4 Practice NM IDMEA SC,
Mexico City
February 2008
LANGUAGES:
Spanish: Native
English: 90%
TECHNICAL KNOWLEDGE:
Univesity:
UnaD Mexico “Universidad Abierta y a Distancia de
Mexico.
Place:
OnLine
Carreer:
Telematics’ Engineering
Date
In progress
Scholl:
Dirección General de Bachillerato
Place:
Jose María Rico 221, Col.De Valle
Carreer :
Bachillerato
Date:
2014

5. Main profile: NetworkAdministrator.
Secondary Profile: ProjectManager.Team Leader.
Operative Systems: Windows environment,IOS(CISCO),Unix,Linux.
Program Languages: Cisco,Unix.
Data bases: Access,Excel.
Other’s:
Office (Word,Excel, PowerPoint,Project,Outlook), Windows, Air
Magnet,CiscoWork,Winmerge,Wireshark,NetworkNode Manager,
Terminal Console,VitalQIP.