1. JASMINEM. LIGHTNING
ATLANTA, GA.
Employer Details:
harman@dbdsconsulting.com
Jesse - jnkemka@dbdsconsulting.com - 404-578-9320
PROFESSIONAL SUMMARY
AccomplishedBusinessAnalyst,experienced in all aspects ofthe Software Development Lifecycle (SDLC). Skilled in opportunity analysis,
planning,testing,implementing,reporting,and usersupport (including trainingand documentation).
EXPERIENCE
Beazer Homes Atlanta, GA
IT Business Analyst Nov.2014 – Present
Project Management/Coordination
 Key controllerfor IT Project Development &Support forMarketing,Sales,CustomerCare/Warranty Departments
 Developed and executed a formalrelease schedule forSalesforce.comand CMA
 Identified project milestones,phasesand key tasks,andled implementations formonthly Salesforce.comand CMA releases
 Monitored project progressby tracking key activities,resolvedproblems,and recommendedactions
 Created and executed project workplans andrevised as appropriate to meet changing needs andrequirements
 Ensured project documentsare complete,current,and storedappropriately
Business Analysis
 Lead Business AnalystforBeazer’s proprietary Competitive Market Analysis (CMA)software
 Collaborated with businesspartnersin the definition,testing,training,implementation and support offunctionalrequirements
 Main point ofcontact forSalesforce.comend users and business partners forMarketing,Sales,CustomerCare, & Warranty
 Researched post-production support requirements forenhancements and/ordefects
 Facilitated sessions using a variety oftechniques to gather and document requirements,including process flows
 Identified,analyzed,and documented defects,errors,and inconsistencies in Salesforce.comand CMA functionality
Testing/Documentation/Training/Support
 Assistedin the analysis anddocumentation ofexisting processes and recommended solutions forprocess improvements
 Participated in the planning,execution,and validation ofsystemand useracceptance testing (UAT)
 Supportedrollout ofIT solutionsby preparing andprovidingtraining materials and online Help to end users
 Contributed to theestablishmentoffuture policies,procedures,and standardsforthe technicalteamand end users
CCR/ Coca-Cola Bottler Investment Group (BIG) Atlanta, GA
Business Systems Analyst II Jun.2010 – Oct. 2014
Project Management/Delivery Manager
 Manageddemand acrossorganization with service providers to ensure on time delivery ofHRIS solutions
 Assistedin RFP process;includinginterviewing vendors,reviewing proposalresponses,SOW review,and estimations
 Utilized efficient and effective processes/standards that continuously improves quality internally and externally
 Successfully delivered approved enhancements,newfunctionality and applications perteamagreement
 Created and maintained concise SharePointsites related to projects,personaldevelopment,and testdata maintenance
Business Analysis
 Lead BA on the Salesforce.comCase Management implementation; responsible fordata migration strategy andexecution
 Internalliaison between businesscounterparts,SharedServices,Service Providers,and otherrelated groups
 Translated businessrequirementsinto functionalrequirements andfunctionalspecifications
 Configured and supported the following SAPHCM sub-modules as needed:PersonnelAdministration,Organizational
Management,EIC, SAP Portal,ESS/MSS, related SAPinterfaces,SuccessFactors,Online Talent Management,and Portal
 HR and PortalCutoverLead formilestone releases
Testing/Documentation/Training/Support
 Served as subject matterexpert (SME) on HR systemcapabilities and participatedin testingand deploying system
 Created and maintained testscripts/data, provided relatedreporting,statistics, andincidentresolutionforbreak-fixsolutions
 Prepared technicaland functionaltraining and process documentation fordevelopmentteamand end users
 Facilitated knowledge transferto HRsupport teamand provided support postgo live
EDUCAT ION
Georgia Southern University;Statesboro, GA
Bachelor of Business Administration in Management (HRM)
Minor:Information Systems with SAP
 SAP University Alliance Certificate; 2010
 SAP HR 305
 Salesforce.com Administrator Essentials; 2015
 The Learning Tree – Defining Successful Projects; 2015
PROFICIENCIES

2. JASMINEM. LIGHTNING
ATLANTA, GA.
Employer Details:
harman@dbdsconsulting.com
Jesse - jnkemka@dbdsconsulting.com - 404-578-9320
Adobe Photoshop,ARISExpress BPM, Basic HTML, Blueprint Requirements Center, ERP SAP HCM (ESS/MSS, EIC, OM/PA, Success
Factors),Five9, HP Quality Center/ALM, Microsoft Office Suite (Project, Access, Visio), Microsoft SharePoint, Microsoft Team Foundation Server,
Salesforce.com, ScreenSteps Live, SDLC Methodology (Waterfall/Agile), Windows, IE7-11
AFFILIAT IONS
 Technology Association of Georgia (TAG) – Board Member; 2015 – Present
 Georgia Southern University Young Alumni Board – Events Chair&Member; 2014 – Present