1. Rahul N Sarve
Mob. – (201) 780- 5408
E-Mail Id: rahul_sarve2001@yahoo.com
Summary of Experience
• Strong experience on implementing end to end small size to large size project
• 2+ years working experience of Program Manager and 5+years PM/Scrum Master
• Working experience on project Proposal, financial, Forecasting, SOW and Project Plan
• Experience on Agile-Kanban and Waterfall methodology
• Negotiates resources, communicates to stakeholders and project sponsor Identifies, tracks, and
ensures resolution of issues and removal of barriers
• Handles complex application features, technical designs and technical support to team
• Working knowledge of interpreting and implementing the project for personal line PAS application
on duck creek and Tenfold technology
• Analyze the RFP/RFI documents, Assist in POC preparation, Documentation of required info for
sales activities. Experience in writing the user stories and test scenario.
• Well-developed skills with Rally, Clarity, ServiceNow, HPQC, Visio, MS-Project, and other Microsoft
product
• Prepare Functional Specification and Workflows in consultation with the stakeholders to provide
the Technical team with the information they need in a crisp manner
• Working experience on Rally and Clarity.
• CMMI, ISO and SOX compliance process experience
Professional Training and Certifications
• AICPCU-IIA’s INS21-Property and Liability Insurance Principles passed with Excellent Grade.
• Certified Scrum Master- CSM® (Scrum Alliance)
• Done Syntel PMI and Syntel LEAN certification
Educational Qualification
• Bachelor of Engineering (B.E) - [2000] from Sri Sant Gajanan Maharaj College of engineering.
Amravati University. Securing 64 % marks.
Experience Summary
Project Name Global Corporate Payments- GNICS Data File Ingestion
NedBank to EDIMS transformation
Client Name American Express USA
Duration Apr 2015 –Till date
Technology Abinitio, Rally, Clarity, MS Project
Team Size 10
Company Syntel Consulting Inc.
Description: eGMIS Framework is a utility created for all GNS Markets to load their data into GDR to
help in AMEX Enhanced reporting products. Partners will send profile, daily and cycle files to GCRIF
framework, We will Validate the files and create load ready files. These load ready files data will be
loaded into GDR( Profile, Daily and Cycle files) and ODS(Only Profile) tables.
This project is building the XML interface which will be generic to all partners and unanimous format
to interact with GDR and different partners.
2. Roles and Responsibility (Scrum Master):
• Facilitate scrum ceremonies (Envisioning, sprint planning, retrospective, daily stand-ups etc.)
• Working with product owner on artifacts such as product backlog, spring backlog, spring burn
down and release burn down
• Helping team to create Initiative, Epic, features, stories and adding task
• Modeled core Agile principles of collaboration , prioritization, team accountability and visibility,
ensuring consistent application of scrum methodologies across all the project
• Protect team from over-commitment, maintain product backlog, helping team to manage and
update stories and task
• Assisted team with making appropriate commitments through story selection, sizing and task
definition and participated proactively in developing and maintaining team standards, tool and
best practices reducing development time.
• Coordinate and manage code releases
• Track and communicate team velocity and sprint/release progress
• Facilitate team, helping team to remove impediments and liaison between business and dev
team
Project Name GCP and GBT Salseforce
Client Name American Express USA
Duration Jan 2015 –Till date
Technology Abinitio, Rally, Clarity, MS Project
Team Size 8
Company Syntel Consulting Inc.
Description:
GCP Salseforce project is primarily built to focus on different business opportunities, converting
them to actual deals and contracts and maintaining existing customers of Amex.
It is ideal tool for GCP Sales Representatives of Amex. In this application leads are generated by
different sales representatives. These leads can be generated through Campaigns/Marketing events.
The Leads then are converted to Opportunities pipeline and then worked upon in various stages to
finally convert them into deals and contracts and finally Implementation with the customer. In all this
process Customer Contacts (Account contacts) are consulted by Sales Rep.
GBT Salseforce: American Express Global business travel is USA based leading travel Company.
They are having various travel packages (Air volume, Hotel volume and Rail volume) for different
organization. To cater and collaborate their marketing and sale team they choose Salesforce CRM.GBT
mainly deal with B2B accounts.
We are responsible for customization ( enhancement) and production support of Salesforce.com as
per business needs.
Following areas are supported as a part of this project.
• Marketing support
• Sales support
• Case support
• Apttus support
• Travelforce
Roles and Responsibility (Scrum Master/PM):
• Working on proactive proposals, helping team to identify and expand the scope
• Managing onshore and offshore team, delivery and escalations
• Facilitate scrum ceremonies (Envisioning, sprint planning, retrospective, daily stand-ups etc.)
• Helping team to create Initiative, Epic, features, stories and adding task
• Modeled core Agile principles of collaboration , prioritization, team accountability and visibility
3. • Protect team from over-commitment, maintain product backlog, helping team to manage and
update stories and task
• Coordinate between Business, ops risk and different key stake holders
• Coordinate and manage code releases
• Track and communicate team velocity and sprint/release progress
• Facilitate team, helping team to remove impediments and liaison between business and dev
team
Project Name Interlink Policy Administration System
Client Name Allstate Insurance company USA
Duration Dec 2011- Jan 2015
Technology/tool Tenfold, Rally, Service Now, HPQC, Dot net, Java GWT, and Oracle
Team Size 70
Company Syntel Consulting Inc.
Description:
I worked as a production support and release manager in Interlink Allstate project, product- one of
the largest Insurance Company in insurance sector. Interlink administers personal lines Property,
Auto and Boat policy. It caters a segment of Independent Agents products of the fortune 50 insurance
provider. The products target “Standard” and “Non-Standard (Residual)” market.
This application is used for Property, Auto and watercraft insurance. Application is attached to
Mainframes where entire data is ultimately transferred to mainframes. This system is integrated with
Allstate legacy system which contains other modules like Billing, claims and statistics. Also write
requirement for Claims and Billing Systems whenever they are impacted with our changes.
Roles and Responsibility (PM)
• Daily standup meeting with team for status and any impediment
• Pair programming execution and planning
• Removing impediments or guiding the team to remove impediments by finding the right
personnel to remove the impediment.
• Guiding the team and organization on how to use Agile/Scrum practices and values to delight
customers
• Estimations, financials and forecasting based on capacity planning
• Managing client escalations, reporting, time tracking and metrics
• Working experience on project Proposal, Prizing, financial, estimations, SOW and Project Plan
• Negotiates resources, communicates to stakeholders and project sponsor Identifies, tracks, and
ensures resolution of issues and removal of barriers.
• Communication and coordination between different stake holders includes, FSL, Product owner,
Pricing technicians, DM, PM, Business, BSA, Level-1, Level-2, APP DEV, QC and migration team
• Writing and Reviewing user stories, prioritizing and identifying acceptance criteria
• Conducting timely Retrospective meeting with team
• QC Defect tracking
• Release planning – managing change order, off-cycle, emergency release
• Incident Management – Emergency calls, service outage and service variations
• Service Request Management – Facilitating different service to/for the team
• ITIL process adherence and executing enterprise DR exercise
• Plan, Coordinates and execute T-minus release schedule (Major, Minor, Patch and Infra)
4. Project Name PM Service-ATO
Client Name Encompass
Duration Mar-2009 – Dec 2011
Technology MS Project, PMO tool and MS Office
Team Size 4
Company Syntel Consulting Inc.
Description
Encompass has their own policy admin system which interact with different team working together to
make new product and compliance/discretionary change available in market. Each of these change is
treated as a project/rollout and has owner called PMP or Encompass PM. Syntel is having presence in
this area both for onsite and offshore location and these PMs manages each project/rollout as a owner
of this project.
Roles and responsibility
• Involvement in all phases (initiating, planning Executing, Monitoring and Controlling and closing
• Kicking of project, interacting with different stake holder which includes Development, testing,
DMs, upstream, downstream, business, CES, migrations and other teams.
• Arraigning and driving meetings for different phases
• Issues and risk tracking, planning on risk mitigation & contingency plan
• Tracking the project quality and schedule
• Ensure SOX compliance as per the ATO mandates
• Follow change management process
• Following PMO standards, compliance process and security check
DuckCreek (HoraceMann, Springfield IL):
Project Name HoraceMann Duck Creek
Client Name HoraceMann, Springfield IL
Duration Aug 2008 to Feb 2009
Technology Duck Creek, Manuscript, XML and Oracle
Company Syntel Consulting Inc.
Description:
I played a SME and Project Lead role HoraceMann duck creek project.
This is Auto, property and causality insurance policy application. The products target “Standard” and
“Non-Standard (Residual)” market. The Rules module deals with premium calculation and
maintenance of policies. This was a product conversion from old legacy system to Duck creek
technology.
Agents/ end users can enter the required details and get the premium quotes. This product also
supports issuance, endorsement and renewal transactions.
Roles and responsibility
• Prepare and validate estimates and project plan
• Manage and perform the process of Statement of Work and contract creation to secure new and
follow-on work
• Develop project plans, manage cost budget to allocate overall cost estimate to tasks and assume
responsibility for project profit and loss
• Comprehensive monitoring through all phases of project processes - analysis, design,
development, testing, implementation, and post-production support
• Ensure that deliverables are in accordance to standards established between Allstate and Syntel
• Produce project status reports, manage teams and resolve day-to-day issues with emphasis on
SDLC
• Taking care of Syntel quality process and handling different audits
5. Project Name Upload/Download - Comp Rater
Client Name Encompass
Duration May 2004 –Aug 2008
Technology Tenfold, Dot net, ASP, VB and Oracle
Team Size 40
Company Syntel Consulting Inc.
Description:
Upload/Download –Comp rater is Encompass upstream interface to deal with different agency
management system. Syntel has partnered with Encompass to ensure availability of their Policy
administration system for business and rollout business changes in time with quality to meet market
demands. The project is based on Universal Application – a proprietary technology and constitutes
more than 40 members based out of the US and different geographical locations in India.
Roles and Responsibility:
• Gathering Business requirement and Requirement Analysis
• Working on deliverable High Level Design, UTP
• Building program as per design document and meeting QA requirement
• Testing support System testing and Reg testing
• QMS activities
Project Name HMS (Miaect Pvt ltd. Mumbai)
Client Name Miaect Pvt ltd. Mumbai
Duration Mar 2003– May 2004
Technology Visual Basic 6.0, SQL 2000, MS Access, VSS and Crystal Report
Company Miaect Pvt. Ltd.
Project Name Insurance Agent and Rent-A-Car
Technology Visual Basic 6.0, Crustal Report and SQL 2000
Duration May 2001– Mar 2003
Company Polarise Software Solutions.
Project Name AFS – Freight service
Duration Aug 2001– Mar 2001
Technology Cold Fusion, ASP and SQL 2000
Company Sankrish Netsys Pvt. Ltd.
Software Exposure
Languages Tenfold, VB, ManuScript, XML, PL/SQL, VBScript, JavaScript, ASP
Technology Duck Creek, COM, DCOM, UA
Tools Abintio, SalseForce, Rally, Clarity, HPQC, Service Now, SharePoint, MS
Project, BO, Universal Application, Crystal Reports 7.0, Visual Source Safe
and Microsoft Visio, IIS 4.0.
Methodology Scrum, Kanban, Scrum of Scrum, Waterfall
Statistical Process Modeling, Data Modeling and Gap analysis, Release and change
management, Farming KPI’s, Dashboard reporting
Domain Tools GAAP Reporting, P&L Accounting, Variance Analysis, Budgeting and
Forecasting, Supply Chain Management - Negotiation Skills, Value Stream
Mapping
Personal Profile
Date of Birth 03rd Nov 1975
Passport L1244723
Visa H1B (Expiry Feb 2016)
6. Project Name Upload/Download - Comp Rater
Client Name Encompass
Duration May 2004 –Aug 2008
Technology Tenfold, Dot net, ASP, VB and Oracle
Team Size 40
Company Syntel Consulting Inc.
Description:
Upload/Download –Comp rater is Encompass upstream interface to deal with different agency
management system. Syntel has partnered with Encompass to ensure availability of their Policy
administration system for business and rollout business changes in time with quality to meet market
demands. The project is based on Universal Application – a proprietary technology and constitutes
more than 40 members based out of the US and different geographical locations in India.
Roles and Responsibility:
• Gathering Business requirement and Requirement Analysis
• Working on deliverable High Level Design, UTP
• Building program as per design document and meeting QA requirement
• Testing support System testing and Reg testing
• QMS activities
Project Name HMS (Miaect Pvt ltd. Mumbai)
Client Name Miaect Pvt ltd. Mumbai
Duration Mar 2003– May 2004
Technology Visual Basic 6.0, SQL 2000, MS Access, VSS and Crystal Report
Company Miaect Pvt. Ltd.
Project Name Insurance Agent and Rent-A-Car
Technology Visual Basic 6.0, Crustal Report and SQL 2000
Duration May 2001– Mar 2003
Company Polarise Software Solutions.
Project Name AFS – Freight service
Duration Aug 2001– Mar 2001
Technology Cold Fusion, ASP and SQL 2000
Company Sankrish Netsys Pvt. Ltd.
Software Exposure
Languages Tenfold, VB, ManuScript, XML, PL/SQL, VBScript, JavaScript, ASP
Technology Duck Creek, COM, DCOM, UA
Tools Abintio, SalseForce, Rally, Clarity, HPQC, Service Now, SharePoint, MS
Project, BO, Universal Application, Crystal Reports 7.0, Visual Source Safe
and Microsoft Visio, IIS 4.0.
Methodology Scrum, Kanban, Scrum of Scrum, Waterfall
Statistical Process Modeling, Data Modeling and Gap analysis, Release and change
management, Farming KPI’s, Dashboard reporting
Domain Tools GAAP Reporting, P&L Accounting, Variance Analysis, Budgeting and
Forecasting, Supply Chain Management - Negotiation Skills, Value Stream
Mapping
Personal Profile
Date of Birth 03rd Nov 1975
Passport L1244723
Visa H1B (Expiry Feb 2016)