2. CONTENT:
WHAT IS COMMUNICATION
PROCESS OF COMMUNICATION
TYPE OG COMMUNICATION
LEVEL OF COMMUNACATION
3. COMMUNICATION IS WHAT?
*Communicationisthe actof conveying meaningsfromoneentity
orgroupto anotherthroughthe useof mutuallyunderstood signs, symbols,
and semiotic rules. The main steps inherent to all communication are: The
formation of communicative motivation or reason.
5. Types of communication
Thereareseveraldifferentwayswe shareinformationwithoneanother.Forexample,youmightuseverbal
communicationwhensharingapresentationwithagroup.Youmightusewrittencommunicationwhen
applyingfor ajob or sendinganemail.
TYPESOFCOMMUNICATION BASE’DON THECOMMUNICATIONCHANNEL‘S USEDARE~
Verbal
Nonverbal
6. *Verbal
Verbal communication is the use of language to transfer information through speaking or sign
language. It is one ofthe most commontypes, oftenused during presentations, video conferences
and phone calls, meetings and one-on-one conversations. Verbal communication is important
becauseitisefficient. It canbe helpful to support verbal communicationwith both nonverbal and
writtencommunication
7. Nonverbal
Nonverbal communication is the use ofbodylanguage, gestures and facial expressions to convey
information to others. It can be used both intentionally and unintentionally. For example, you
might smile unintentionally when you hear a pleasing or enjoyable idea or piece ofinformation.
Nonverbal communicationis helpful whentrying to understand others’ thoughts and feelings.
.