1. Janine Hanekom
Phone: 00971559572460
Email: janinehanekom@yahoo.co.uk
Nationality: South African
Personal Statement:
I am a highly organized, positive and enthusiastic individual.
I enjoy working very much because it gives me an immense
sense of pleasure to contribute positively to any company I
work for.
My strengths lie in communication, team work, organization,
administration, meeting deadlines and I am passionate about giving the client
outstanding service.
EDUCATION LEVEL:
1. Finished High school
2. Various courses completed in:
• Customer Care
• Travel 1st
year
• Staffing placements
LANGUANGES:
• English – Fluent
• Afrikaans – Fluent
• French – Conversational Only
WORK EXPERIENCE:
COMPANY: American School of Dubai (ASD)
DATES: November 2010 – Current
POSITION HELD: Campus Recreation Admin Assistant
DUTIES:
• Coordinating all After School activities and ensuring each activity has a time
slot and venue
• Coordinating the service providers for the activities and maintaining effective
communication with them at all times
• Advising parents of what activities we have on campus and guiding them on
how to sign up
• Poster design for all events that pertain to our department
• Calendar design for the entire school community
• Handbook design and information entry
• Printer liaison for all our printing needs
• Weekly news to the community – editing and checking
• Facility Management and calendaring
• Event planning – choosing a date, arranging setup and equipment needs
• Security management – Ensuring all external visitors names are logged at the
security gate
• Communication across many levels – From the maintenance team to the
Superintendent

2. I have enjoyed every minute of this job and love the environment I work in. My son is
now 16 and needs less of my time to assist with homework and after school activities
so I am ready to venture back into the corporate world.
COMPANY: Dubai International Academy
DATES: September 2008 – September 2010
POSITIONS HELD: Front Desk Coordinator
Admissions Coordinator
DUTIES: Front Desk Coordinator
• Parent liaison
• School tours
• Advice to new parents on the process of application
• Answering telephones
• Processing documentation
• Open day arrangements and guide
• Accounts liaison
• DIA information inbox
• Booking assessments
Admissions Coordinator
• Ensuring DIA is at maximum capacity as far as possible
• Parent advisory
• Communication with parents telephonically as well as by email
• Assessments in-house as well as remotely
• Processing files
• Evaluating files pre - approval
• Setting up of policies and procedures
• Liaison with Arabic Secretary
• Class placements
• Refund requests
• Open House guide
• Waitlist control
• Re-enrollment
• Filing
• Ensuring student files are complete
I moved to Dubai, UAE with my family in July 2007 and began
working in September 2008.
COMPANY: English Speaking Cancer Association
DATES: February 2005 – January 2007
POSITION HELD: VOLUNTEER Administrator
DUTIES: Administration
• Membership listings
• Membership payment updates
• Minutes from monthly meetings
• Booked venues for meetings and functions
• Ordered catering
• Authorized payments for accounts
• Implemented new systems
• Logistics for yearly Open Day

3. • Volunteer coordination
• Training manuals
• Setting up training courses
• Cash box control
COMPANY: Credit Indemnity (Financial Institution)
DATES EMPLOYED: November 1997 – May 2001
POSITIONS HELD: Branch Manager
Area Manager
DUTIES: Branch Manager
• Opened up a new branch in Pretoria
• Responsible for 15 staff
• Staff disciplinary procedures
• Trained staff
• Worked to targets
• Authorized loan agreements
• Ensured good customer care
• Responsible for cash floats
• Balancing of tellers daily
• Implemented filing systems
• Credit Control
• Dealings with our legal dept
Area Manager
• Responsible for 10 branches
• 60 Staff under me
• Opened new branches
• Located suitable sites for offices
• Extensive traveling
• Branch auditing
• Worked to targets
• Training
• Kept Branch Managers Motivated
• Staff discipline
• Staff counseling
• Cash level checks
I moved to Geneva, Switzerland with my family in July 2001 and did
not work until February 2005
COMPANY: Imperial Car Rental
DATES EMPLOYED: September 1990 – July 1996
POSITIONS HELD: Rental Agent
Branch Manager
National Sales Admin Manager
DUTIES: Rental Agent
• Delivered rental cars

4. • Credit checked clients
• Processed payments
• Handled cash
Branch Manager
• Responsible for 5 staff
• Fleet control of approx 50 cars
• Ensured a high level of service
• Administration of rental cars
• Logistics of collecting cars
• Timely servicing of cars
• Client Liaison
National Sales Admin Manager
• Corporate pricing and discounts
• Responsible for 9 staff members
• Authorized credit notes
• Customer care
• Dealt with Sales reps on admin issues
• Trained Sales reps on admin issues
COMPANY: Quest Personnel
DATES EMPLOYED: August 1996 – October 1997
POSITION HELD: Personnel Consultant
DUTIES: Consultant
• Staff Placement
• Built relationships with clients
• Gained new clients
• Took job specs from clients
• Placement of Ads in newspapers
• Wrote CV’s
• Interviewed candidates
REFERENCE:
• Mr Mark Needs, Campus Recreation Director, American School Of Dubai
Tel: 00971 4 3950005 Ext 1510 (He is my current supervisor and may be
contacted for a reference)
I can provide more references if need be