1. JANEEN P. POMASIN
 BLK 11 Lot 1 Corner Garnet Street Salinasville I, Salinas,
Bacoor, Cavite
 Contact Number: 09364426440
 Email address: janeenpomasin@rocketmail.com
To acquire a position that will challenge me and assist me to gain more knowledge, improve my
skills and help me to build a career and successful life.
Tertiary
 2007-20111
Bachelor of Science in Computer Science
De La Salle University – Dasmarinas
Dasmarinas, Cavite
Secondary
 2003 – 2007
Imus Institute
Nueno Ave. Imus, Cavite
Short Course
 2012 - 2013
Cisco Certified Network Associate 1-4
University of the Philippines – Diliman
Diliman, Quezon City
Philippine Long Distance Telephone Company (May 2103 - Present)
Under iPlus Corpotration / Curo Teknika
Duties and Responsibilities
 Responsible for handling fault tickets.
 Performs first line maintenance and assisting clients regarding their concern.
 Providing feedback to clients thru email and calls.
 Coordinates with external and internal support groups for assistance and expedite
service restoration.
 Dispatching Field Engineers at last mile for checking of cable facilities and other
equipment.
 Ensuring good service will provide to the clients.
 Report on duty in a shifting schedule.
CAREER OBJECTIVE
EDUCATIONAL BACKGROUND
WORK EXPERIENCE

2. Golden Arches Development Corporation (July 2011 – March 2013)
Under Maximum Agency
Duties and Responsibilities
 Designing and programming the system of the POS.
 Handling and updating the database.
 Creating programming memo’s for the managers in every branch.
 Cisco Certified Network Associate Exploration Certificates of Course Completion
Network Fundamentals, Routing Protocol, LAN Switching, Accessing the WAN
 PLDT Network Management Software: U2000 and T2000 MSAP (Huawei), Netman 4000
(UTStarcom), TMA management(Telindus), ANM2000(OLT)
 Overview of PLDT current IP Backbone setup (Tellabs, Huawei, Cisco)
 Ticketing System (Clarity), Billing System (CBS) and Customer Database (Siebel CRM)
 Terminal Emulators (SecureCRT)
 Network Monitoring (MRTG, Cacti)
 Microsoft Office (Word, Powerpoint, Excel, Outlook)
 Database Management (MySQL, MsSQL, MsAccess)
Francelle Anne C. Urquiola
Team Leader
CuroTeknika, Inc.
Contact Number: 09284434087
Lady Anne Agapito
SME
Curo Teknika, Inc.
Contact number: 09152585417
Katrina Eunice Aganon
PLDT Team Leader
Contact Number: 09178947437
SEMINARS AND TRAININGS
TECHNICAL SKILLS
CAHRACTER REFERENCE