1. A. VIJAY KUMAR
REACH ME @
Mobile +91 9845090813
E-mail vijayka@mail.com
Address 10/1, Amar Layout, near police quarters
K. R. Puram, Bangalore-560 036
QUALIFICATION
B. Sc. Computer Science
CCNA certified (Cisco ID: 11648084)
TECHNICAL KNOWLEDGE
Operating Systems Windows XP, Windows Vista and knowledge on Macintosh
Network administration
• Operation and maintenance of LAN
Have worked on Layer 2 switches like 1900, 2950, 2960 etc., and routers like 2500, 2600, 1800 series
Basic configuration of CAT6Ks
• Basics of Layer 3 Routing protocols like RIP, RIPV2, IGRP, EIGRP and OSPF
knowledge on Layer 2 protocols like DTP, VTP, STP, RSTP, PVSTP
• Knowledge on boot sequence and password recovery
• Basics of Virtualization and VMware
EXPERIENCE
Company Cisco Systems India Private Limited
Role Lab administrator-Laser
Duration January 2010 to till date
Job profile
Serving as Point of Contact for engineers of a particular technology group for lab related services.
Providing service to the development and testing engineers that includes the following:
• Test bed set ups for engineers
• Maintenance of access servers and power cyclers
• Providing the required networking devices for engineers for testing and also accessories like
2. Connectors, SFPs, transceivers, cables etc.,
• Maintenance of traffic generators like IXIA and Spirent and co-ordination with
IXIA support
• IP address Management
• Scrapping of faulty equipments that are beyond the scope of support, hence freeing up space for
new equipment, which also promotes arrangement of equipments in an organized manner
• RMA of faulty equipments under warranty
• Coordination with CEM team for any electrical works or issues
• Creating awareness in handling equipments
• Rack optimization and reserve rack space in the lab for engineers
• Configuration of terminal servers to remotely access the devices
• Ordering of items, ensuring there is adequate stock of required items
Known tools: EDCS, TIMS
Company Mohan’s Networking institute
Role Lab instructor
Duration June 2009 to January 2010
Job profile
• Helping students in doing CCNA labs on various topics
• Providing frequent tests on CCNA topics to assess their learning and take corrective
actions for improvisationh
• Helping students in preparing for CCNA exams
Company Doodle Ace Consultants
Role Resource executive
Duration January 2008 to June 2009
Job profile
• Sourcing potential candidates based on the technological expertise required by the clients
• Searching candidates in job sites and social networking sites like Linked-in
• Scheduling the candidates for interview
Company Bharti Airtel Limited (Formerly Bharti Tele Ventures Limited)
Role Officer – Risk Management
Duration June 2002 to June 2006
Bharti Airtel Limited is the biggest private telecom conglomerate having leadership in concurrent fields
like Mobile services, fixed line services and Broadband services.
Job profile
At customer Care
Solving various complaints from customers up to customer satisfaction
Have assisted in constantly updating product information, which served as ready reckoner for executives
serving customers at front end
Managing the floor and attending the escalated cases
3. As an acting Team leader, had the responsibility to Lead and motivate the team and thereby accomplishing
employee satisfaction
Frequently interacting with the team, organizing team outings, thereby creating
a friendly atmosphere.
At Risk Management
The responsibilities primarily included curtailing bad debts by regularly
monitoring Customer’s usage
This activity, in the process, resulted in collections and hence supporting the collection team
Doing a comprehensive analysis on a customer’s history prior to restriction of services and hence avoiding
customer dissatisfaction
Company Tempest Consultants Private Limited
Role Office Assistant
Duration May 1999 to March 2002
Job profile
Front office operation, Bank transactions, filing, paper work and housekeeping
PERSONAL INFO
Father’s name late C. Anand
Date of Birth 03rd March 1981
Marital Status Single
Languages known: English, Hindi, Telugu, Kannada and tamil