Jade L. Boyd has extensive experience in international business, retail banking, operations, and training. She is a relationship-oriented professional with strong communication and multi-tasking skills who works well independently to meet and exceed goals. Her background includes roles in technology training, banking management, export coordination, event planning, language assistance, and sales. She holds a Bachelor's degree in French and certifications in training design from the Association for Talent Development.

1. Jade L. Boyd
1134 Amberley Woods Dr • Helena, Alabama 35080 • jade81378@gmail.com • Cell (205)-531-0292
___________________________________________________________________________________
A high-energy, innovative professional with extensive experience in international business, retail banking,
and operations. An adaptable and relationship oriented multi-tasker with outstanding written and verbal
communications skills who works well under pressure with little or no supervision to meet and exceed
goals. Works well within teams, and motivates others to accomplish and exceed goals.
___________________________________________________________________________________
WORK EXPERIENCE
Bradley, Arant, Boult, Cummings, LLP, Birmingham, AL. October 2014 – Present
Technology Trainer
Key Achievements:
 Establish training curriculum for new attorneys and staff.
 Manage a new Learning Management Site (LMS) for a large law firm of over 800 attorneys and staff.
 Script writing for instructional videos to be used on the LMS to aid in retention and participation.
BBVA Compass Bank, Birmingham, AL. October 2006 – May 2014
Assistant Manager
Key Achievements:
 Maximized profit and minimized losses by managing and educating the sales staff and branch
associates.
 Encouraged staff through coaching and leadership to increase profitability and to ensure that goals
were met and exceeded.
 Managed operations to certify that the branch was compliant with Federal Regulations as well as
bank policies. Ensured that the banking center exceeded expectations on all audits.
 Developed strong relationships with clients, while helping them to achieve their financial goals.
 Licensed Banker, who offered alternative solutions to fit clients’ needs.
 Provided outstanding customer service in order to build trust and reliance with clients.
Continental Eagle Corporation, Prattville, AL. September 2004- October 2006
Export Coordinator
Key Achievements:
 Served as liaison between French speaking clients and Continental Eagle in order to strengthen
relationships.
 Increased revenues by ensuring client satisfaction between the company and key French speaking
clients.
 Ensured that international orders were processed in a timely manner. Initiated proposal and finalized
shipment.
 Assured that payment from international clients were in order so that there were no delays in
shipment.
 Verified that all export documents met specified country’s importation criteria, in particular import
licenses and letters of credit.
 Communicated with all stages of the shipping process in an effort to foresee and avoid any problems.
 Planned future expeditions, and notified customers of logistical details as they became available.
Toys R Us, Birmingham, AL, Birmingham, Alabama. August 1996- 2006
Event Coordinator
Key Achievements:
 Planned in-store events to directly drive sales to the store. Made connections within the community to
promote Toys R Us as the “Headquarters for Kids, Family and Fun.”

2. 2
 Directly interacted with guests regarding general inquiries, purchase disputes, and current store
activities and promotions.
French Ministry of Education, Sens, France, October 2001- April 2002
English Language Assistant
Key Achievements:
 Achieved lifelong goal by traveling to France and directing classes to expose students to spoken as
well as written English in order to enrich their vocabulary and grammar.
 Partnered with teachers in the classroom environment with current spoken terms and idiomatic
expressions. Led classroom discussions about the United States and its culture.
 Mentored students one on one with their accents and pronunciation.
 Facilitated a learning environment with conversational skills and comprehension in an effort to
improve language skills.
Colonial Supplemental Insurance, EBSCO Subscription Services (Birmingham, Alabama), June
2002- July 2004
Sales Representative/ Publisher Services Representative:
Key Achievements:
 Enriched employers benefit portfolios by offering voluntary benefits through payroll deduction to
employees.
 Assisted both English and French speaking magazine publishers in verifying shipping and billing
issues.
___________________________________________________________________________________
EDUCATION
Bachelor of Arts- French, Minor- Political Science • University of Alabama at Birmingham •
Birmingham, AL
___________________________________________________________________________________
Certifications
Association for Talent Development (ATD formerly ASTD) Master Trainer
Association for Talent Development (ATD formerly ASTD) Designing Synchronous Learning
___________________________________________________________________________________
VOLUNTEER SERVICE
Wise Up Initiative for Concussion Awareness
Meals on Wheels
___________________________________________________________________________________
SKILLS
 Microsoft Office Suite
 CRM