1. RONALD DAVIS
Ronaldbz@gmail.com
813-451-9638
Seasoned Instructor and Training Specialist with 10+ years of experience in education,
professional development, and talent development.
Employment History
Skilledup
Success Coach Manager/Lead Education Consultant June 2015 – Feb 2016
• Managed relationships between Learners, Subject Matter Experts/Mentors, Success Coaches
and Managers, created tailored learning paths consistent with project design, recorded and
analyzed common learner themes and trends to maximize program success rates.
• Researched and recommended alternative, disruptive learning solutions and methods to
promote learner engagement.
• Partnered with Content Author for development, implementation, facilitation and evaluation
of existing training programs.
• Collaborated with Software Engineers, and Designers to streamline program website and
mobile application of the accelerator learning management system (LMS).
• Conducted acceptance testing during LMS software updates implementation.
Academy of Innovative Technology
Work Based Learning Coordinator Aug 2013 – Jan 2015
• Researched and assessed the quality and fit of internship opportunities and advised the
school’s administration and advisory board.
• Placed 137 highly skilled interns in corporate, non-profit, and educational environments and
formalized 52 program partnerships.
• Trained 150 internship candidates through multiple seminars on personal branding, soft skill
awareness, and effective workplace communication to 150 internship candidates that led to
137 being hired.
• Arranged press and strategy presentations, which resulted in new business partnerships (i.e.
Bank of America, Moody’s, CITI Group, MTA), as well as strengthened the academy’s
relationship with existing partners (i.e. Verizon, BGC partners, Google, Digital Ready,
Princeton University).
• Curriculum Designer/Coach
§ Designed new Computer Systems Repair curriculum that resulted in 86% of 170 (9 -
12 grades) students attaining industry certifications in Strata IT fundamentals,
ComTIA A+, Network+, Security+.
§ Facilitated professional development training on Project Based Learning (PBL) and
Rapport Building to increase teacher effectiveness and boost student performance
which resulted in a 95% CTE class attendance rate (up from 80%).
Youth Empowerment and Leadership Coach May 2012 – June 2013
• Established a mentoring program for 40 teens with behavioral and academic challenges that
led to 90% of the cohort graduating on-schedule and 80% enrolling at a 4-year college.
• Coordinated with school faculty and implemented academic and behavioral intervention
strategies that improved student performance while reduced disciplinary infraction.
• Conducted over 50 workshops focused on career planning, personal branding, leadership,
financial management, and business writing to 70 students transitioning to the workforce.
• Prepared detailed monthly progress and performance reporting to school administration and
advisory board that guided program planning and development.
Kaplan
Educational Advisor/Senior Sales Associate Feb 2011 – Apr 2012
• Registered over 15,000 students into Kaplan courses and generated over $8.5 million in
individual sales.
• Managed customer experience inside brand values and standards, reducing processing time
for customer requests from 9 to 3 minutes, which resulted in a 100% customer satisfaction
rating.
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2. RONALD DAVIS
Ronaldbz@gmail.com
813-451-9638
• Worked closely with Kaplan Business Units (KPS) to ensure that service platforms completed
customer requests, which reduced the number of escalated customer complaints to less than
5 per month.
John Jay College of Criminal Justice
Tutor Oct 2009 – Feb 2011
• Advised, coached and instructed over 300 students in the Search for Education, Elevation,
and Knowledge (SEEK) program in English and Writing, which led to 98% of those students
successfully completing their degree programs.
• Designed career readiness seminars on business writing, interviewing, and effective listening
to over 500 SEEK students.
• Presented at the 2010 Annual City University of New York (CUNY) Tutor Talk Conference on
the topic of Talent, Performance, and Development in Low Preforming Students.
• Lead Instructor:
§ Managed a team of 5-10 tutors.
§ Defined scope of courses for incoming SEEK students.
§ Created professional development workshops for all tutors and SEEK counselors
including PowerPoint presentations, lesson guides and SEEK student performance
data with analysis breakdown.
Franklin Law and Justice Magnet School
Speech, Debate and Literacy Teacher Jul 2004 – Jun 2010
• Structured and implemented Speech and Debate curriculum for middle grades.
• Instructed 190 students annually, which resulted in 92% of those students increasing grade
level reading by 80%.
• Facilitated personal development training on classroom management, effective
communication and building literacy into every lesson, which led to 85% of students school
wide, reading on or above grade level (60% increase from baseline).
• Consultant:
§ Authored training documents and mentored incoming Debate and Literacy teachers
with the effect of improved efficiency. Teachers delivered curriculum 35% faster
than the previous year, while students, demonstrated 20% or greater gains in
literacy and writing scores on state exams and retention 100% of teachers continued
the program.
§ Analyzed student and teacher performance data and created reports that identified
program gaps and effectiveness as well as insights into best practices for sustainable
scalability as program expanded.
§ Presented research, performance data, and reports on program impact and
effectiveness to the School District Superintendent, and demonstrated the need for
district support and continuance of the Speech and Debate program.
Education and Certifications
• M.A in Communication (2003); University of South Florida, Tampa, Florida
• B.A in Communication (2001); University of South Florida, Tampa, Florida
• Certified Professional Teacher in English Language Arts; Florida
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