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Challenges of: attracting
recruiting and
retaining technical staff
Jon Holgate
Working together for excellence in education, research
and operations through Information Services
Challenges of: attracting
recruiting and retaining
technical staff
Jon Holgate, Head of Networks
Network Division
Head of
Networks
Network
Systems
Manager
Institutional
Support x 2
Core
Networking x
4
Network
Applications x
2
Network
Installations
Manager
Installations
Team x 4
Network
Services
Manager
Security Team
x 2
Wireless Team
x 3
Fibre Network
Manager
Fibre Team x
1
Telecoms
Manager
Telecoms
Helpdesk x 3
Telecoms
Infrastructure
x 1
Background
“One of the things that I am seeing in the community is
the difficulty in attracting, recruiting and retaining staff.
Given that you are relatively new to the community I
wondered if you would feel able to give a talk on what
you see are the issues around this area and if you
have any answers to improve the process.” Shirley
Wood 10th December
‘the difficulty in attracting, recruiting
and retaining excellent staff’
201510th December 11th December 11th December 14th December 17th December
Asked to run a
Networkshop session
Accepted the offer
Senior Network Systems
staff resignation
2nd Senior Network
Systems member
resigns
3rd Senior Network
Staff takes extended
break from work
Network
Systems
Manager
Network
Systems Officer
Senior Network
Systems Officer
Senior Network
Systems Officer
Senior Network
Systems Officer
- 11:18 – 12:31
What are the challenges to attracting?
What are the challenges to attracting?
Recruitment
ATTRACTIVENESS OF CONTRIBUTION
PERMANENCEOFEFFECT
CLAIM OWNERSHIP OF THIS BOX
GOOD WHILST IT LASTS
BEST NOT TO MENTION THIS BOX
MOVE ALONG
Salary
‘Dating Scene’
Job SecurityJob Security
Variety
Worthwhile
Training
Exciting Projects
Interesting characters‘Interesting’ characters
Networkshop
This presentation
Cool factor
Beards
Holiday
Environment &
culture
Resourcing
Other Uni
Service
providers
MAGIC
QUADRANT
FOR EMPLOYMENT
AT THE UNIVERSITY
OF CAMBRIDGE
Staff Development/Training
Variety and Interesting projects
Environment and People
Use your contacts, knowledge and opportunities
Head of
Networks
Network
Systems
Manager
Institutional
Support x 2
Core
Networking x
4
Network
Applications x
2
Network
Installations
Manager
Installations
Team x 4
Network
Services
Manager
Security Team
x 2
Wireless Team
x 3
Fibre Network
Manager
Fibre Team x
1
Telecoms
Manager
Telecoms
Helpdesk x 3
Telecoms
Infrastructure
x 1
Senior
Network
Systems
Network
Services
Projects Mgr
Summary
“Focus on emphasising your strengths, instead of fixing on
your weaknesses”
Questions?
Contact
Cambridge University
Jon Holgate
Head of Networks
jh535@cam.ac.uk

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Attracting, recruiting and retaining staff - Networkshop44

  • 1. Challenges of: attracting recruiting and retaining technical staff Jon Holgate
  • 2. Working together for excellence in education, research and operations through Information Services Challenges of: attracting recruiting and retaining technical staff Jon Holgate, Head of Networks
  • 3. Network Division Head of Networks Network Systems Manager Institutional Support x 2 Core Networking x 4 Network Applications x 2 Network Installations Manager Installations Team x 4 Network Services Manager Security Team x 2 Wireless Team x 3 Fibre Network Manager Fibre Team x 1 Telecoms Manager Telecoms Helpdesk x 3 Telecoms Infrastructure x 1
  • 4. Background “One of the things that I am seeing in the community is the difficulty in attracting, recruiting and retaining staff. Given that you are relatively new to the community I wondered if you would feel able to give a talk on what you see are the issues around this area and if you have any answers to improve the process.” Shirley Wood 10th December ‘the difficulty in attracting, recruiting and retaining excellent staff’
  • 5. 201510th December 11th December 11th December 14th December 17th December Asked to run a Networkshop session Accepted the offer Senior Network Systems staff resignation 2nd Senior Network Systems member resigns 3rd Senior Network Staff takes extended break from work Network Systems Manager Network Systems Officer Senior Network Systems Officer Senior Network Systems Officer Senior Network Systems Officer - 11:18 – 12:31
  • 6. What are the challenges to attracting?
  • 7. What are the challenges to attracting?
  • 9. ATTRACTIVENESS OF CONTRIBUTION PERMANENCEOFEFFECT CLAIM OWNERSHIP OF THIS BOX GOOD WHILST IT LASTS BEST NOT TO MENTION THIS BOX MOVE ALONG Salary ‘Dating Scene’ Job SecurityJob Security Variety Worthwhile Training Exciting Projects Interesting characters‘Interesting’ characters Networkshop This presentation Cool factor Beards Holiday Environment & culture Resourcing Other Uni Service providers MAGIC QUADRANT FOR EMPLOYMENT AT THE UNIVERSITY OF CAMBRIDGE
  • 13. Use your contacts, knowledge and opportunities Head of Networks Network Systems Manager Institutional Support x 2 Core Networking x 4 Network Applications x 2 Network Installations Manager Installations Team x 4 Network Services Manager Security Team x 2 Wireless Team x 3 Fibre Network Manager Fibre Team x 1 Telecoms Manager Telecoms Helpdesk x 3 Telecoms Infrastructure x 1 Senior Network Systems Network Services Projects Mgr
  • 14. Summary “Focus on emphasising your strengths, instead of fixing on your weaknesses”
  • 16. Contact Cambridge University Jon Holgate Head of Networks jh535@cam.ac.uk