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IVAN SE R RANO 
428 6th Avenue N.E.  Largo, Florida 33770 
(727) 235-4963  cllsoftball@gmail.com 
PROFESSIONAL SUMMARY 
COMMITMENT | LEADERSHIP | INTEGRITY 
A proven visionary and strategic leader that translates resourceful strategies into ample results with the best 
interest of clients, and fellow team members. Knowledgeable in planning and configuration and dedicated to 
maintaining a reputation built on quality, service, and uncompromising ethics. 
AREAS OF EXPERTISE 
 A+ Certification 
 Cisco Networking 
 Windows systems 
 Video security systems 
 Forensic data recovery 
 Network infrastructure 
 Operations Management 
 Legacy operating systems 
 Interpersonal/Customer Service 
 Sales/Telesales 
 Loss prevention programs 
PROFESSIONAL EXPERIENCE 
Florida Career College, Clearwater, Florida 
Instructor/Program Head/Team Lead 7/2008 to Present 
 Instructor hands-on for Windows XP/Vista/7 administration, troubleshooting, and maximizing OS performance. 
 Instructor for Cisco Networking, Wireless technology, following OSI model, TCP/IP model, Networking 
infrastructure design/administration, IPv4/IPv6 subnetting, 
 Windows 2003/2008 Server Enterprise for domain controller, AD, group policies, DNS, DHCP scopes, RRAS, VPN, 
DFS, File sharing rights administration. 
 Linux, IDS, Network analyzing software, forensics, data recovery. 
 Program revision, evaluation, and augmentation as required for accreditation compliance. 
 Evaluate student academic progress, and advise the proper path to follow to stay on track for graduation. 
 Generate academic advisory reports for Director of Education to maint ain accordance with accreditation boards 
Florida Career College, Clearwater, Florida 
Instructor 5/2008 -8/2012 
 Schedule instructors for upcoming classes. 
 Asses instructors performance. 
 Update educational program outlines as well as, daily schedules for accreditation compliance. 
 Organize and manage the ATB program in an efficient and successful format. 
 Quarterly reports so management can assess the logistics and benefits of the program. 
Compatible Computers, Inc., Clearwater, Florida 7/1990 -5/2008 
Network administrator 
 Perform audits on clients’ networks for security weaknesses, and licensing compliance. 
 Evaluate clients needs based on their every day applications and capabilities that require OS hardening to improve 
system efficiency, security, and reliability. 
 Network infrastructure design, hardware configuration and installation. 
 Windows 2003 Enterprise Servers Active directory/domain controllers, Organizational Units, Group policy. 
Implementation, and administration, active directory replication, DFS, fault tolerant environment design, 
management and troubleshooting. 
 Extensive forensic data recovery, as well as data loss prevention programs . 
 Provide customer support for clients to solve issues in multiple environments via phone, and/or remote access . 
 Extensive experience on legacy operating systems, i.e.: MS –DOS 3.0 – 6.22, DR DOS, Windows 95, 98, Millennium, 
2000, XP, Windows 2000 Advanced Server, Windows NT Advanced Server and Small Business Server network 
design, Windows 2003 Server Enterprise Edition, Active Directory, Group Policy, Organizational Units, distribution 
groups, file/folder security rights, VPN, virtualization.
 Configure Cisco routers. 
 Video Security Systems over LAN with remote access through VPN, and terminal server access, WAN video network 
setup for online web presentation/conference. 
Compatible Computers, Inc., Clearwater, Florida 2/1997-6/1998 
Security Consultant 
 Provided technical counsel on legal cases for data appropriation 
 Provided forensic procedures to conduct extreme scans on different media types to recover deleted files, without 
compromising the original media integrity. 
 Duties included but not limited to verifying the process employed by opposite counsel to follow the proper 
procedures, and protecting the integrity of the data collected within the investigat ion procedure. 
___________________________________________________________________________________________________________ 
CERTIFICATIONS 
A+ Certification Comp TIA 2013 
EDUCATION 
University of Central Florida Orlando, Florida 1990 
Bachelor of Science in Electrical Engineering 
Indian River State College Ft. Pierce, Florida 1983 
Associate in Arts 
Professional References Available Upon Request
IvanSerrano_Resume-4

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IvanSerrano_Resume-4

  • 1. IVAN SE R RANO 428 6th Avenue N.E.  Largo, Florida 33770 (727) 235-4963  cllsoftball@gmail.com PROFESSIONAL SUMMARY COMMITMENT | LEADERSHIP | INTEGRITY A proven visionary and strategic leader that translates resourceful strategies into ample results with the best interest of clients, and fellow team members. Knowledgeable in planning and configuration and dedicated to maintaining a reputation built on quality, service, and uncompromising ethics. AREAS OF EXPERTISE  A+ Certification  Cisco Networking  Windows systems  Video security systems  Forensic data recovery  Network infrastructure  Operations Management  Legacy operating systems  Interpersonal/Customer Service  Sales/Telesales  Loss prevention programs PROFESSIONAL EXPERIENCE Florida Career College, Clearwater, Florida Instructor/Program Head/Team Lead 7/2008 to Present  Instructor hands-on for Windows XP/Vista/7 administration, troubleshooting, and maximizing OS performance.  Instructor for Cisco Networking, Wireless technology, following OSI model, TCP/IP model, Networking infrastructure design/administration, IPv4/IPv6 subnetting,  Windows 2003/2008 Server Enterprise for domain controller, AD, group policies, DNS, DHCP scopes, RRAS, VPN, DFS, File sharing rights administration.  Linux, IDS, Network analyzing software, forensics, data recovery.  Program revision, evaluation, and augmentation as required for accreditation compliance.  Evaluate student academic progress, and advise the proper path to follow to stay on track for graduation.  Generate academic advisory reports for Director of Education to maint ain accordance with accreditation boards Florida Career College, Clearwater, Florida Instructor 5/2008 -8/2012  Schedule instructors for upcoming classes.  Asses instructors performance.  Update educational program outlines as well as, daily schedules for accreditation compliance.  Organize and manage the ATB program in an efficient and successful format.  Quarterly reports so management can assess the logistics and benefits of the program. Compatible Computers, Inc., Clearwater, Florida 7/1990 -5/2008 Network administrator  Perform audits on clients’ networks for security weaknesses, and licensing compliance.  Evaluate clients needs based on their every day applications and capabilities that require OS hardening to improve system efficiency, security, and reliability.  Network infrastructure design, hardware configuration and installation.  Windows 2003 Enterprise Servers Active directory/domain controllers, Organizational Units, Group policy. Implementation, and administration, active directory replication, DFS, fault tolerant environment design, management and troubleshooting.  Extensive forensic data recovery, as well as data loss prevention programs .  Provide customer support for clients to solve issues in multiple environments via phone, and/or remote access .  Extensive experience on legacy operating systems, i.e.: MS –DOS 3.0 – 6.22, DR DOS, Windows 95, 98, Millennium, 2000, XP, Windows 2000 Advanced Server, Windows NT Advanced Server and Small Business Server network design, Windows 2003 Server Enterprise Edition, Active Directory, Group Policy, Organizational Units, distribution groups, file/folder security rights, VPN, virtualization.
  • 2.  Configure Cisco routers.  Video Security Systems over LAN with remote access through VPN, and terminal server access, WAN video network setup for online web presentation/conference. Compatible Computers, Inc., Clearwater, Florida 2/1997-6/1998 Security Consultant  Provided technical counsel on legal cases for data appropriation  Provided forensic procedures to conduct extreme scans on different media types to recover deleted files, without compromising the original media integrity.  Duties included but not limited to verifying the process employed by opposite counsel to follow the proper procedures, and protecting the integrity of the data collected within the investigat ion procedure. ___________________________________________________________________________________________________________ CERTIFICATIONS A+ Certification Comp TIA 2013 EDUCATION University of Central Florida Orlando, Florida 1990 Bachelor of Science in Electrical Engineering Indian River State College Ft. Pierce, Florida 1983 Associate in Arts Professional References Available Upon Request