1. 2605 Canyon Ferry RD
Helena, MT 59602
406.461.7877
daver@intermountain.org
RIITANO, DAVE
OBJECTIVE Linkedin Profile
SKILLS & ABILITIES  VMWare, vCenter 6, 5.x, 4.x
 iSCSI and SAN
 MS SharePoint 3, 2010, 2013 MS Server 2003, 2008, 2012
 MS Exchange 2003, 2010, 2013
 ISA Server 2006, SonicWall NSA/TZ firewalls
 MS XP, Vista, 7, 8 and some different flavors of Linux setup
 VLAN Dell and HP layer 3 switches for VoIP, WLANs, and data
 MS Communicator 2007 R2, LYNC On Premise 2010 and 2013
 Symantec Backup, Ghost, Antivirus enterprise
 Altigen VoIP, and Nortel PBX
 MS SQL 2005, 2008, 2012
 MS Remote Desktop Services, VPN
 Routing across LAN/WAN
 HIPAA e-PHI compliance enforcement
 Cloud Computing using MS Direct Access Server 2012
 Office 2007, 2010, 2013
 Windows Update Service LAN/WAN
 SCCM 2012 R2
 Web filter and cloning products
EXPERIENCE
NETWORK ENGINEER V, INTERMOUNTAIN
2/1998 to 9/2010 and 3/2012 to present
As the Network Engineer I ensure that the network and all of its components function
reliably, securely, and with superior performance to support all operations of Intermountain
on and off campus in alignment with the agency strategic plan. This is accomplished by
careful design, installation, implementation, testing, analysis, and maintenance of network
components that will meet identified needs surfaced through careful analysis of the
business activities of Intermountain.

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I Integrate and schematically depicts communication architectures, topologies, hardware,
software, transmission and signaling links and protocols into complete network
configurations
As the Network Engineer I demonstrate and exercise effective leadership to ensure that the
organization (staff and Board) views the network as a resource and realizes the maximum
potential and benefits of the network technology investment. The Network Engineer must
work directly with all users to educate and train them to maximize productivity and
successful treatment outcomes.
As the Network Engineer I responsible for Intermountain telecommunications. Trouble
calls are directed to the Network Engineer. If the Network Engineer can't fix the problem
then he/she contacts the Vendor.
As the Network Engineer I support and/or maintains multiple servers, 200+ LAN systems, 7
VMWare Servers with more than 25 Virtual Servers
PRINCIPAL DUTIES AND RESPONSIBILITIES:
1. Defines the Agencies network structure, topology, and environment
2. Ensures hardware and software standardization and compatibility
2. Plans, coordinates and oversees the installation of new network hardware,
software and network access equipment
3. Liaises for Agency in establishing communication software and applications that
facilitate external data resource access
4. Develops knowledge base through user interaction
5. Analyzes the impact of proposed network systems and applications
6. Attend RISK and ensure security and compliance of network data, and ePHI
6. Recommends hardware and software upgrades and implements as appropriate
7. Ensures operating system security stability
8. Develops appropriate network documentation
9. Works with IT Manager on FY budget/planning capital purchases
10. Tracks inventory of network components

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11. Assists in network related special projects
12. Adapts changing technology to Agency needs and resources
13. Communicates effectively with internal and external clients
14. Works with the IT Manager to maintain and upgrade servers
15. Maximizes student computer security ensuring ease of use
16. Maintains reliable and efficient Internet, Thin Client and Dial-in WAN links
connectivity
17. Coordinates down time or other absences with IT Manager and Tier 1 Technician
with an emergency contact plan
18. Evaluates new products, performs network problem resolution
19. Assists in the development and documentation of technical standards
20. Develops and implements approved methods of procedure
21. Designs and establishes protocol compatibility standards, develops and
implements network enhancements and makes recommendations for improvement
22. Works on projects/ systems/issues of medium to high complexity surrounding
network planning, configuration and optimization
23. Provides escalated tier support across organizations and to third party vendors
24. Works on one or more projects as a project team member, occasionally as a project
team lead
25. Coaches less experienced staff
26. Adhere to industry specific local, state, and federal regulations, as applicable
KNOWLEDGE, SKILLS AND ABILITIES:
1. Thorough understanding of complex computer system maintenance and locally
administered network protocols
2. Familiar with agency policies and strategic plan
3. Knowledge of iSCSI, SAN, NAS, VLAN’s
4. Formulates, prioritizes and completes projects
5. Knowledge of Microsoft Windows Software such as XP, 7, 8, Server 2003, Server
2008, Server 2012, SharePoint 3.x, SharePoint 2013, Exchange 2007, Exchange
2013, SQL Server 2005, SQL Server 2012, LYNC 2013
6. Capacity to learn 3rd party back up and support applications
7. Excellent listening skills
8. Excellent oral and written communication skills
9. Ability to work independently
10. Able to formulate long term system strategies
11. Designs and implements personal development plans.

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NETWORK ENGINEER, INFORMATION TECHNOLOGY CORE
3/2011-3/2012, 3/2012 to present as part time.
Troubleshoot, set-up, migrate and maintain Small Business Server 2003 to 2012,
SharePoint, Server 2003, 2008, 2013, Cloud backups for many customers ITC has such as
schools and businesses around MT. Assist other technicians on complex issues.
EDUCATION MICROSOFT OFFICAL CURRICULUM AND CERTIFICATIONS
Completed courses on Microsoft Server 2012, 2008, Exchange 2013, SharePoint 2013,
Windows 8, Windows 7, Microsoft Direct Access, Skype for Business 2013, Microsoft
Deployment Toolkit, SCCM 2012 R2.
MCSE in NT and 2000. MCSA in 2003 A+ Certified, Systems Management Server
Professional, Microsoft Certified Trainer
HIPAA e-PHI trained
Completed online courses for:
COMMUNICATION  Excellent verbal and written skills.
 Developed and provided training in the use of operating systems,
office suites, SharePoint, etc.
 Comfortable with speaking in large or small groups and can
explain technologies in lay terms
LEADERSHIP  While working at Intermountain I became manager of the IS
services with one tech working with me where we exceled at
identifying, developing and designing the computer network and
VoIP phone system.
 While in the military I have directed teams of IT professionals of 7
people where we went to different locations around the State
upgrading the branch site systems.
 While I owned ‘Riitanos’ restaurant from 9/2010 until 4/2011 I
supervised a crew of 10 people, maintaining a motivated work
environment
REFERENCES
Riitano, Dave