1. Contact Information:
Name: Ishaq Ahmad Khan
Cell No: 0597995095
Skype: ishaq.ahmad.khan
Email:khoshaykhan@gmail.com
Residence: Olaya Riyadh KSA
OBJECTIVES:
 To supportthe growth andprofitabilityof anorganizationthatprovides challenge,encourages
advancement,andrewardsachievementwiththe opportunitytoutilize mysubstantial
experience,skills,andprovenabilitiesinanautomotive
PERSONAL PROFILE:
 Nationality : Pakistani
 Marital Status : Single
 Date of Birth : 11 Jan1991
 Religion : Islam
 Iqama :Valid
 Iqama No : 2357884358
 Health :Excellent/Non-Smoker
 Interest :SurfingInternet,ReadingBooksandPlayingCricket

2. EDUCATION:
 SSC 2008
Salik Public School Khot Chitral Pakistan
 HSC 2010
Salik Degree College Shagram Chitral Pakistan
 Diploma 2011
In Hotel Operationfrom Hashoo Foudation Rawalpindi Pakistan
EXPERINCE:
Worked in Pearl Continental Hotel Rawalpindi as a trainee in the following department
1. Room Reservation (April 2011) one month as a trainee.
2. Front Office Reception (May 2011) one month as a trainee.
3. Night Auditing (June 2011) one month as a trainee.
4. House Keeping (July2011) one month as a trainee.
Worked in (Islamabad Club), Islamabad Pakistan.
1. F&B Service ( Jan 2012 to Jan 2013 )
2. Cashier inrestaurant ( Jan 2013 to June 2013
(Jun 2013 – Present)
Receptionist at Days Hotel Olaya Riyadh Saudi Arabia
1. Receptionist.
2. Well Knowledge of Reservation Department.
3. Well Knowledge of Night Auditing.
 Knowledge of Wyndham My Portal, reservation and inventory Control.
 Knowledge of Bookig.com Extranet, Rate and availability.
 Knowledge of Agoda.com Extranet.
 Knowledge of GTA travels Extranet.
 Knowledge of Shomoos.

3. Major Responsibilities as a Receptionist
 Reporting to work place at the correct time.
 Grooming according to Hotel standard.
 Checking notice boards in the back office.
 Attending briefing and taking Hand over from the previous shift.
 Checking the hotel position overview for a week.
 Reading and signing the logbook.
 Looking for unusual events or incidents.
 Coordinating with Duty Manger/ Front Office Manager to solving guest Complaints.
 Follow up guest pending requests if any.
 Checking VIP arrivals / In House and Departure.
 Checking early check in and late check out if any.
 Reporting Credit Issue to the Duty Manager or Front Office Manager.
 Checking pending mails and couriers if any, and follow up.
 Checking arrivals with special requests.
 Checking pending departure if any.
 Coordinating with House Keeping and checking room discrepancy report.
 Checking all front office equipments.
 Room blocking for the arrivals
 Arranging transportation for the airport pick up and drop off if any.
 Preparing key and printing registration card for the arrivals.
 Checking in the guest in the proper way.
 Checking out the guest in the proper way.
 Taking feedback about hotel and service on check out.
 Coordinating with the companies and travel agent about the reservation and payments.
 Making monthly payment summery for the company and travel agents.

4. COMPUTER:
Knowledge of computer
 Opera PMS
 Excel,
 World
 Power Point
 Outlook and other internet usage.
Language:
 English
 Arabic
 Urdu
 Hindi
 Khowar ( Mother tong)