The document discusses a project aimed at improving quality of life for citizens with affective disorders like depression. It outlines a vision called "Psyche" that aims to anticipate and alleviate acute depression through a digital platform. A configuration table presents the rationale, strategy, and tactics for a prospect to realize this vision, including leveraging the user's digital diary and questionnaire responses to detect emerging depressive episodes and provide alleviation measures. The table identifies challenges like ineffective intervention and underused platform potential, noting that anticipation works but could be improved and alleviation measures are sometimes weak or misplaced.
2. 3 anbefalinger
1. Vær forberedt på dynamikker – tænk rationale,
strategi og taktik igennem.
2. Review rationale, strategi og taktik i det
kørende projekt.
3. Se potentialerne, når der træffes valg.
3
1.
Vær forberedt på dynamikker –
tænk rationale, strategi og taktik
igennem
3. UsingVision Scenarios
• Contrast alternatives for the main focus of a
system.
• Employ a quadrant system defining four
quadrants along two axes.
• These axes should define very distinct and yet
conceivable ideas for the system.
5
Observation Intervention
Citizen
oriented
Caretaker
oriented
I
IV
II
III
Vision Scenarios –
Contributions from Roles
Vision
ScenarioII
Vision
ScenarioI
Vision
ScenarioIII
Vision
ScenarioIV
Driving Up
Driving Down
DrivingRight
DrivingLeft
6
4. Generic ideas forVision Scenario dimensions
7
offers some generic ideas for axes. Generic candidates like these might be readily
applicable but often a team will benefit from inventing its own dimensions or
adapt generic dimensions to suit its problem.
Short range Long Range
Specialization Generalization
Passive Active
Planned Situated
Fixed Flexible
Homogenous Heterogenous
Narrow Wide
Quantity Quality
Young Old
Exploiting Exploring
Restrictive Lax
Open Closed
Elimination Amplification
Online Offline
Local Global
Continuous Discontinuous
Intrusive Non-intrusive
Dynamic Static
Table 18.2: Generic ideas for Vision Scenario dimensions
The following chapters will present the four Roles, the reasoning behind them
and how they contribute to the project. As part of that we will illustrate possible
contributions to the Psyche case introduced in Part 1.
Chapter 5 presented configurations for a system to help psychiatric outpatients
live better with affective disorders such as depression and panic attacks. We left
the Psyche case with an outstanding dilemma: The fourth Prospect – dubbed
Guardian – was meant to target the most profound part of the Challenge that
started the project: Panic attacks. The first three Prospects targeted simpler
problems related to acute depression, a problem shared by many patients suffer-
ing from affective disorders.
Up to now, panic attacks have been hard to predict, hard to fend off before
they hit for real, and difficult to alleviate for outpatients. Recent research howev-
er suggests that prediction may be possible 30-60 minutes in advance of a full-
scale attack and this may offer some minutes for possibly fending off or at least al-
leviating the blow.
The predictions are based on biometric data including blood oxidation, galvan-
ic skin conductance, pulse, and breathing. Until recently, such biometric data
have largely been out of reach for off-the-shelf wearables, but these years more
157
Eksempel: Psyche Project
Assume a team is charged with this challenge:
• Can wearable technologies serve to improve
the life of ambulant psychiatric patients?
8
5. 9
Observation Intervention
Citizen
oriented
Caretaker
oriented
I
IV
II
III
Several possible axes:
• Intrusive/Non-intrusive.
• Observation/Intervention.
• Caretaker/Citizen orientation.
• On demand/Continuous.
10
Vælg den mest
lovende kvadrant
Observation
Citizen
oriented
Caretaker
oriented
Intervention
I
IV
II
III
Psyche detects, identifies,
and reports on emerging
conditions to the citizen
Psyche detects, identifies,
and intervenes on emerging
conditions via the citizen
Psyche detects, identifies,
and intervenes on emerging
conditions via the caretaker
Psyche detects, identifies,
and reports on emerging
conditions to the caretaker
6. Prospects
• A Prospect is a product that may offer a
viable solution.
• May span several iterations or sprints.
• A Prospect reflects a current understanding
of the problem and a way to solve it.
11
Configurations
• The Prospect itself, a possibly viable
solution.
• The Challenge and the Problem to be
solved.
• An expressed distant end-in-view – aVision
– and the reasoning behind it.
• Criteria specifying qualities desired from a
solution.
12
7. Rationale, Strategy & Tactic
• Rationale level: The logical basis for our actions –
the vision that makes actions meaningful and helps
us reason about strategy and tactics.
• Strategic level: Achieving a major or overall aim
through planned action – the overall organization
of such actions and the platform created by it.
• Tactical level: Actions designed to achieve a specific
end – how parts of a solution are achieved.
13
Essence Configuration Tables
VIEW PARADIGM
(REFLECTION)
PRODUCT
(TRANSACTION)
PROJECT
(REASONING)
PROCESS
(APPRECIATION)
Rationale
(Why?)
Problematic
• Challenge
• Problem
Leverage Resolution
• Vision
• Warrant
• Backing
Rationale review
Strategy
(What?)
Elements Architecture Qualification
• Qualifier
• Rebuttal
Strategy review
Tactics
(How?)
Scenarios Features Offer Tactics review
14
8. Foresight Configuration R
15
ate periods of acute depression. In the current Prospect these scenarios cover
user supplied information and acute depression while future scenarios related to
sleep quality and activity levels are marked as ideational since they might inspire
later development (see section 5.2.1).
View Paradigm Product Project Process
Value REFLECTION TRANSACTION REASONING APPRECIATION
Ratio-
nale:
Why?
PROBLEMATIC
• CHALLENGE:
Improve Quality of
Life (QoL) for
citizens with
affective disorders
• PROBLEM: Acute
depression is a
common and
serious threat to
QoL
LEVERAGE
• Touch screen for
slider-input
• Handoff between
smartphone and
laptop
• Multiple ways to
signal user: Visual,
sound, vibration
• Sensors, GPS, cam
RESOLUTION
• VISION: Psyche
(Foresight) - antici-
pating and alleviat-
ing acute
depression
• WARRANT: Early
treatment may al-
leviate acute de-
pression and self-
destructive
behavior
• BACKING: Inexpen-
sive and popular
platform.
Extensible
CRITERIA FOR
RESOLUTION
EXPECTATIONS: Prob-
lem is well argued,
Vision is practical
and qualified
• Anticipation is
possible
• Alleviation is
possible
FINDINGS:
• Ineffective
intervention
• Unused platform
potential
Strat-
egy:
What?
ELEMENTS
• Platform tied with
personality
• User having a pro-
file suggesting
mood indicators
• Mental health kit
(MHK)
• Acute depression
period
• Professional and oth-
er caretakers
ARCHITECTURE
• Digital diary
module
• Digital question-
naire module
• Anticipation
module
• Alleviation module
• Sleep analysis mod-
ule. Physical activity
monitor. Social ac-
tivity monitor
QUALIFICATION
• QUALIFIER: Only
for light
depressions
• REBUTTAL: Still,
many can benefit
from it
CRITERIA FOR
ARCHITECTURE
EXPECTATIONS: The
key components are
necessary and suffi-
cient to implement
vision
FINDINGS: Interven-
tion is inadequate. Sub-
stantial alleviation
must fit user’s context
Tac-
tics:
How?
SCENARIOS
• Writing diary
• Answering the
questionnaire
• Experiencing acute
depression
• Sleep. Physical activ-
ity. Social activity
FEATURES
• Digital diary
• Questionnaire
• Trend analysis
• Status analysis
• Alleviation
repertoire
• Sleep analysis.
Analysis of physical
activity. Analysis of
social activity
OFFERS
• Anticipation and
detection of acute
depression
• Alleviation of
attack
CRITERIA FOR OFFER
EXPECTATIONS: Anti-
cipation, detection,
and alleviation is
effective
FINDINGS: Anticipa-
tion works but can be
improved
Alleviation measures
are weak and sometimes
misplaced
Table 5.1: Configuration Table for the Foresight Prospect
The offers link scenarios and features together to form a consistent and complete
implementation of the vision. Finally, Tactics review themes are outlined (see
65
ate periods of acute depression. In the current Prospect these scenarios cover
user supplied information and acute depression while future scenarios related to
sleep quality and activity levels are marked as ideational since they might inspire
later development (see section 5.2.1).
View Paradigm Product Project Process
Value REFLECTION TRANSACTION REASONING APPRECIATION
Ratio-
nale:
Why?
PROBLEMATIC
• CHALLENGE:
Improve Quality of
Life (QoL) for
citizens with
affective disorders
• PROBLEM: Acute
depression is a
common and
serious threat to
QoL
LEVERAGE
• Touch screen for
slider-input
• Handoff between
smartphone and
laptop
• Multiple ways to
signal user: Visual,
sound, vibration
• Sensors, GPS, cam
RESOLUTION
• VISION: Psyche
(Foresight) - antici-
pating and alleviat-
ing acute
depression
• WARRANT: Early
treatment may al-
leviate acute de-
pression and self-
destructive
behavior
• BACKING: Inexpen-
sive and popular
platform.
Extensible
CRITERIA FOR
RESOLUTION
EXPECTATIONS: Prob-
lem is well argued,
Vision is practical
and qualified
• Anticipation is
possible
• Alleviation is
possible
FINDINGS:
• Ineffective
intervention
• Unused platform
potential
Strat-
egy:
What?
ELEMENTS
• Platform tied with
personality
• User having a pro-
file suggesting
mood indicators
• Mental health kit
(MHK)
• Acute depression
period
• Professional and oth-
er caretakers
ARCHITECTURE
• Digital diary
module
• Digital question-
naire module
• Anticipation
module
• Alleviation module
• Sleep analysis mod-
ule. Physical activity
monitor. Social ac-
tivity monitor
QUALIFICATION
• QUALIFIER: Only
for light
depressions
• REBUTTAL: Still,
many can benefit
from it
CRITERIA FOR
ARCHITECTURE
EXPECTATIONS: The
key components are
necessary and suffi-
cient to implement
vision
FINDINGS: Interven-
tion is inadequate. Sub-
stantial alleviation
must fit user’s context
Tac-
tics:
How?
SCENARIOS
• Writing diary
• Answering the
questionnaire
• Experiencing acute
depression
• Sleep. Physical activ-
ity. Social activity
FEATURES
• Digital diary
• Questionnaire
• Trend analysis
• Status analysis
• Alleviation
repertoire
• Sleep analysis.
Analysis of physical
activity. Analysis of
social activity
OFFERS
• Anticipation and
detection of acute
depression
• Alleviation of
attack
CRITERIA FOR OFFER
EXPECTATIONS: Anti-
cipation, detection,
and alleviation is
effective
FINDINGS: Anticipa-
tion works but can be
improved
Alleviation measures
are weak and sometimes
misplaced
Table 5.1: Configuration Table for the Foresight Prospect
The offers link scenarios and features together to form a consistent and complete
implementation of the vision. Finally, Tactics review themes are outlined (see
65
Foresight Configuration S
16ate periods of acute depression. In the current Prospect these scenarios cover
user supplied information and acute depression while future scenarios related to
sleep quality and activity levels are marked as ideational since they might inspire
later development (see section 5.2.1).
View Paradigm Product Project Process
Value REFLECTION TRANSACTION REASONING APPRECIATION
Ratio-
nale:
Why?
PROBLEMATIC
• CHALLENGE:
Improve Quality of
Life (QoL) for
citizens with
affective disorders
• PROBLEM: Acute
depression is a
common and
serious threat to
QoL
LEVERAGE
• Touch screen for
slider-input
• Handoff between
smartphone and
laptop
• Multiple ways to
signal user: Visual,
sound, vibration
• Sensors, GPS, cam
RESOLUTION
• VISION: Psyche
(Foresight) - antici-
pating and alleviat-
ing acute
depression
• WARRANT: Early
treatment may al-
leviate acute de-
pression and self-
destructive
behavior
• BACKING: Inexpen-
sive and popular
platform.
Extensible
CRITERIA FOR
RESOLUTION
EXPECTATIONS: Prob-
lem is well argued,
Vision is practical
and qualified
• Anticipation is
possible
• Alleviation is
possible
FINDINGS:
• Ineffective
intervention
• Unused platform
potential
Strat-
egy:
What?
ELEMENTS
• Platform tied with
personality
• User having a pro-
ARCHITECTURE
• Digital diary
module
• Digital question-
QUALIFICATION
• QUALIFIER: Only
for light
depressions
CRITERIA FOR
ARCHITECTURE
EXPECTATIONS: The
key components are
ate periods of acute depression. In the current Prospect these scenarios cover
user supplied information and acute depression while future scenarios related to
sleep quality and activity levels are marked as ideational since they might inspire
later development (see section 5.2.1).
View Paradigm Product Project Process
Value REFLECTION TRANSACTION REASONING APPRECIATION
Ratio-
nale:
Why?
PROBLEMATIC
• CHALLENGE:
Improve Quality of
Life (QoL) for
citizens with
affective disorders
• PROBLEM: Acute
depression is a
common and
serious threat to
QoL
LEVERAGE
• Touch screen for
slider-input
• Handoff between
smartphone and
laptop
• Multiple ways to
signal user: Visual,
sound, vibration
• Sensors, GPS, cam
RESOLUTION
• VISION: Psyche
(Foresight) - antici-
pating and alleviat-
ing acute
depression
• WARRANT: Early
treatment may al-
leviate acute de-
pression and self-
destructive
behavior
• BACKING: Inexpen-
sive and popular
platform.
Extensible
CRITERIA FOR
RESOLUTION
EXPECTATIONS: Prob-
lem is well argued,
Vision is practical
and qualified
• Anticipation is
possible
• Alleviation is
possible
FINDINGS:
• Ineffective
intervention
• Unused platform
potential
Strat-
egy:
What?
ELEMENTS
• Platform tied with
personality
• User having a pro-
file suggesting
mood indicators
• Mental health kit
(MHK)
• Acute depression
period
• Professional and oth-
er caretakers
ARCHITECTURE
• Digital diary
module
• Digital question-
naire module
• Anticipation
module
• Alleviation module
• Sleep analysis mod-
ule. Physical activity
monitor. Social ac-
tivity monitor
QUALIFICATION
• QUALIFIER: Only
for light
depressions
• REBUTTAL: Still,
many can benefit
from it
CRITERIA FOR
ARCHITECTURE
EXPECTATIONS: The
key components are
necessary and suffi-
cient to implement
vision
FINDINGS: Interven-
tion is inadequate. Sub-
stantial alleviation
must fit user’s context
Tac-
tics:
How?
SCENARIOS
• Writing diary
• Answering the
questionnaire
• Experiencing acute
depression
FEATURES
• Digital diary
• Questionnaire
• Trend analysis
• Status analysis
• Alleviation
OFFERS
• Anticipation and
detection of acute
depression
• Alleviation of
attack
CRITERIA FOR OFFER
EXPECTATIONS: Anti-
cipation, detection,
and alleviation is
effective
FINDINGS: Anticipa-
tion works but can be
9. Foresight Configuration T
17ate periods of acute depression. In the current Prospect these scenarios cover
user supplied information and acute depression while future scenarios related to
sleep quality and activity levels are marked as ideational since they might inspire
later development (see section 5.2.1).
View Paradigm Product Project Process
Value REFLECTION TRANSACTION REASONING APPRECIATION
Ratio-
nale:
Why?
PROBLEMATIC
• CHALLENGE:
Improve Quality of
Life (QoL) for
citizens with
affective disorders
• PROBLEM: Acute
depression is a
common and
serious threat to
QoL
LEVERAGE
• Touch screen for
slider-input
• Handoff between
smartphone and
laptop
• Multiple ways to
signal user: Visual,
sound, vibration
• Sensors, GPS, cam
RESOLUTION
• VISION: Psyche
(Foresight) - antici-
pating and alleviat-
ing acute
depression
• WARRANT: Early
treatment may al-
leviate acute de-
pression and self-
destructive
behavior
• BACKING: Inexpen-
sive and popular
platform.
Extensible
CRITERIA FOR
RESOLUTION
EXPECTATIONS: Prob-
lem is well argued,
Vision is practical
and qualified
• Anticipation is
possible
• Alleviation is
possible
FINDINGS:
• Ineffective
intervention
• Unused platform
potential
Strat-
egy:
What?
ELEMENTS
• Platform tied with
personality
• User having a pro-
file suggesting
mood indicators
• Mental health kit
(MHK)
• Acute depression
period
• Professional and oth-
er caretakers
ARCHITECTURE
• Digital diary
module
• Digital question-
naire module
• Anticipation
module
• Alleviation module
• Sleep analysis mod-
ule. Physical activity
monitor. Social ac-
tivity monitor
QUALIFICATION
• QUALIFIER: Only
for light
depressions
• REBUTTAL: Still,
many can benefit
from it
CRITERIA FOR
ARCHITECTURE
EXPECTATIONS: The
key components are
necessary and suffi-
cient to implement
vision
FINDINGS: Interven-
tion is inadequate. Sub-
stantial alleviation
must fit user’s context
Tac-
tics:
How?
SCENARIOS
• Writing diary
• Answering the
questionnaire
• Experiencing acute
depression
• Sleep. Physical activ-
ity. Social activity
FEATURES
• Digital diary
• Questionnaire
• Trend analysis
• Status analysis
• Alleviation
repertoire
• Sleep analysis.
Analysis of physical
activity. Analysis of
social activity
OFFERS
• Anticipation and
detection of acute
depression
• Alleviation of
attack
CRITERIA FOR OFFER
EXPECTATIONS: Anti-
cipation, detection,
and alleviation is
effective
FINDINGS: Anticipa-
tion works but can be
improved
Alleviation measures
are weak and sometimes
misplaced
Table 5.1: Configuration Table for the Foresight Prospect
The offers link scenarios and features together to form a consistent and complete
implementation of the vision. Finally, Tactics review themes are outlined (see
egy:
What?
• Platform tied with
personality
• User having a pro-
file suggesting
mood indicators
• Mental health kit
(MHK)
• Acute depression
period
• Professional and oth-
er caretakers
• Digital diary
module
• Digital question-
naire module
• Anticipation
module
• Alleviation module
• Sleep analysis mod-
ule. Physical activity
monitor. Social ac-
tivity monitor
• QUALIFIER: Only
for light
depressions
• REBUTTAL: Still,
many can benefit
from it
ARCHITECTURE
EXPECTATIONS: The
key components are
necessary and suffi-
cient to implement
vision
FINDINGS: Interven-
tion is inadequate. Sub-
stantial alleviation
must fit user’s context
Tac-
tics:
How?
SCENARIOS
• Writing diary
• Answering the
questionnaire
• Experiencing acute
depression
• Sleep. Physical activ-
ity. Social activity
FEATURES
• Digital diary
• Questionnaire
• Trend analysis
• Status analysis
• Alleviation
repertoire
• Sleep analysis.
Analysis of physical
activity. Analysis of
social activity
OFFERS
• Anticipation and
detection of acute
depression
• Alleviation of
attack
CRITERIA FOR OFFER
EXPECTATIONS: Anti-
cipation, detection,
and alleviation is
effective
FINDINGS: Anticipa-
tion works but can be
improved
Alleviation measures
are weak and sometimes
misplaced
Table 5.1: Configuration Table for the Foresight Prospect
The offers link scenarios and features together to form a consistent and complete
implementation of the vision. Finally, Tactics review themes are outlined (see
65
1.
Vær forberedt på dynamikker –
tænk rationale, strategi og taktik
igennem
10. 2.
Review rationale, strategi og
taktik i det kørende projekt
RST
Reviews
20
• Rationale: The logical basis
• Strategy: Overall plan
• Tactics: Achieving specific ends
Sprint
Planning
Potentially
shippable
product
Sprint
Review
Product
Backlog
Sprint
Backlog Tasks
2-4 weeks
24 hours
Rationale,
Strategy & Tactics
Rationale,
Strategy & Tactics
Review
11. Review Procedure
The review should take 4 hours or less and could follow these
steps:
• Preparation - deciding what products should be reviewed
and listing criteria for the review of them.
• Short presentation followed by comments based on criteria.
• Customers and users offer their comments first.
• Comments are not to be debated by the producers.
• The Scribe notes issues and ideas.
• Decisions based on findings are made by team and customer.
• Team and customer discuss project status and revise the
Configuration Table accordingly.
21
Reviews and Project Flow
22
RST: Status
Pn: Prospect
Sn: SprintReviews are decision points in the flow of sprints
RST
P1
S1
RST
P1
S2
P2
S1
RST
P1
S3
P2
S1
RST
P2
S2
P3
S1
13. SWOT of BusValidation Potential
25
that the value may be fair as the use of this technology – if available in the re-
gion – will offer sizable advantages no matter if we choose a restrictive or guiding
implementation. For these reasons we may recommend that this research be
continued.
Strengths
Simple to implement
Effective Poka-Yoke solution
Weaknesses
Requires NFC enabled smartphone
Requires NFC-based ticketing systems
Might frustrate user
Bus data might be inaccurate
Opportunities
Can prove useful for later travel apps if
we identify a broader market
Threats
Privacy and security issues?
The bus company may not cooperate
NFC-based ticketing via wearables may
not be available yet
Figure 17.3: SWOT analysis of Near Field Communication (NFC) research
Value Analysis tries to identify potential gains from the research and this method
therefore is more focused than SWOT. Our example (Figure 17.4) evaluates the
potential in researching panic identification based on step detection.We are con-
sidering whether step detection will be a viable strategy for detecting if Little Red
Riding Hood is hurtling in panic.
Potential Score (1-5)
Usable 4
Secure -
Efficient 5
Correct 2
Reusable 4
Portable 4
Interoperable -
Cost-effective 2
Can be eliminated ?
Can be substituted ?
Figure 17.4: Value Analysis of panic identification based on step detection
If we assume that we succeed in developing a step detection solution we might
score its value as shown in Figure 17.4. The solution could be useful for the app by
163
Value Analysis of Hurtling Detection
26
Strengths
Simple to implement
Effective Poka-Yoke solution
Weaknesses
Requires NFC enabled smartphone
Requires NFC-based ticketing systems
Might frustrate user
Bus data might be inaccurate
Opportunities
Can prove useful for later travel apps if
we identify a broader market
Threats
Privacy and security issues?
The bus company may not cooperate
NFC-based ticketing via wearables may
not be available yet
Figure 17.3: SWOT analysis of Near Field Communication (NFC) research
Value Analysis tries to identify potential gains from the research and this method
therefore is more focused than SWOT. Our example (Figure 17.4) evaluates the
potential in researching panic identification based on step detection.We are con-
sidering whether step detection will be a viable strategy for detecting if Little Red
Riding Hood is hurtling in panic.
Potential Score (1-5)
Usable 4
Secure -
Efficient 5
Correct 2
Reusable 4
Portable 4
Interoperable -
Cost-effective 2
Can be eliminated ?
Can be substituted ?
Figure 17.4: Value Analysis of panic identification based on step detection
If we assume that we succeed in developing a step detection solution we might
score its value as shown in Figure 17.4. The solution could be useful for the app by
14. Comparative Idea Evaluation
PMI
27
fined categories for the comparisons.
Using PMI (Figure 17.6) developed by de Bono (de Bono, 2006, pp. 18-24) we
list what we think are strengths (Plus), weaknesses (Minus) and what could be in-
teresting aspects and features (Interesting) of the ideas. Our analysis shows that
none of these ideas can detect hiding behavior alone. Each idea has important
weaknesses and strengths, but they may be combined to obtain better results.
Idea Plus Minus Interesting
No movement Step detection
(few or slow steps)
Stationary GPS
Standing still may
not imply hiding
May be combined
with the other two
ideas
Location good for
hiding
Combines GPS
and maps
Position accuracy
Map accuracy
May be combined
with the other two
ideas
Furtive movements Step detection
(unique pattern)
GPS (furtive
means slow)
Does not detect
hiding with no
movement
May be combined
with the other two
ideas
Figure 17.6: PMI-evaluation of ideas for identifying hiding
Based on these observations, the recommendation could be to go on by com-
bining two or three of these ideas into one. No movement and furtive move-
ment could probably easily be combined into one feature. The location idea relies
on accurate and detailed position and map data and might not be a viable strate-
gy, so we may recommend that the location idea be abandoned for the moment.
Finally we might recommend adding a user input option as a supplement based
on considerations similar to those for panic detection. In other words, this evalu-
ation would send us back to work on the other three Views – but now with a
clearer focus.
166
3.
Se potentialerne, når der
træffes valg
15. 3 anbefalinger
1. Vær forberedt på dynamikker – tænk rationale,
strategi og taktik igennem.
2. Review rationale, strategi og taktik i det
kørende projekt.
3. Se potentialerne, når der træffes valg.
29