Discussion of the information-seeking behaviors of digital natives vs. digital immigrants emphasizing the digital natives preference for digital resources. Includes a discussion of libguides for faculty and student research guidance.

1. 21st Century Research
FOR ACADEMIC LEARNING

2. Objectives
• Evolution of the Internet
• Students’ Information Seeking Behavior
• Digital Divide
• Bridging the Divide – Solutions
• Research Demonstration

3. Evolution of the Internet
A Paradigm Shift

4. Web 1.0 – 1990’s
• Source of information – like a library or encyclopedia
• One-sided
• Can’t contribute to or change the information in any way.
• Most information was not yet digitized or accessible on the internet.
• Beyond shopping, few services were available online.
• Similar to early television, radio, books, physical archives.
• Email

5. Web 2.0 – 2000’s
• Vast, worldwide source of information
• Multi-sided conversation that anyone can contribute to
• Interactive –reviews, comments, surveys, quizzes, games
• Fast and efficient platforms to share content: YouTube, Wordpress, Ebay
• Social – friends and acquaintances, Facebook, Twitter, Instagram, Skype
• Devices – smartphones, tablets, Smart TVs, DVRs, GPS – all interactive
• Online Storage: Cloud, Google
• Mass digitization of content and shift of services to online: jobs, government,
news, communications, ebooks, historical and research documents (both
digitized and born-digital).

6. Web 3.0
• Web 1.0 – The internet informed us – like a library
• Web 2.0 – We informed the internet and expanded it.
• Web 3.0 – Now it knows us, and it’s influencing our world.

7. Web 3.0 – A Further Shift
• The internet has been collecting data and
information, and it increasingly knows us.
• Gives information we don’t ask for: ads,
clickbait, memes as truth, fake news, multiple
news streams,
• Recommendations: “You might also like”,
Netflix, Shopping, Amazon, Facebook,
Pandora
• Internet of things: gadgets talk to each other:
Fitbit, DVR, cross-device apps
Projected:
• 3 Dimensional Virtual Reality
• Artificial Intelligence (AI)
• Users will be constantly
connected through the internet
beyond computer/phones.
• All media will be delivered
exclusively on the internet:
radio, television, film, news,
and so on.

8. Munch on that a moment….

9. Digital Literacy and Information Literacy
Competency
• Students need a combined competency of information evaluation, and digital
access and usage skills.
• In college, good learning and knowledge is dependent on sources that are
credible, authoritative, vetted, and equally accessible.
• Students must be prepared to succeed in a digital online work environment and
a global, digital civilization.

10. Millennials’ Information-Seeking Behavior
• User-centered
• Independent searchers
• They want information that is fast, convenient, from anywhere on any device.
• Non-linear thinking and seeking: visual, intuitive, and emotional
• They take the first or second result returned on a Google search.
• View research as event instead of process. Finding over seeking.

11. Millennials’ Information-Seeking Behavior
• Why do they love the internet for research?
• It’s fast, available 24/7, and it’s ubiquitous across devices.
• It’s easy. It feels like one source when the search engine gives
returns.
• It boosts confidence because the student always finds something
• No embarrassment of having to admit they don’t know, or of
asking for help.
• They can copy and paste to take notes.
• They can research in their pajamas.

13. Digital Immigrants 2016 – Income and Race

14. Digital Immigrants
Education and Age

15. The Library
• User-centered resources
• Ubiquitous, digital access
• Quick, convenient, 24 hours a day.
• Desired Outcome: Combined Literacy
• Exposure and practice with the research process.
• Valid sources for building deep knowledge through projects
and papers.
The Librarian
• Past: libraries provided equal access to valid sources
within a building, and librarians guided students
according to need.
• Today: an ocean of good information mixed with
bad information. Librarians guide students with
valid sources where they are – primarily online.
• With what?

17. Practice
Practice
Practice

18. • Library solutions have moved from a Behaviorist
Directive approach to a Constructivist approach.
• Learning Commons – ok to talk in the library
• Computer – digital access
• Plugs in the tables – for gadgets
• Online resources – for digital researchers.
• Instead of trying to change or correct student behavior, we
adapt by constructing new methods to meet students
where they are.

19. • Equal access
• Credible Sources
• Vetted
• Precise
• 24/7
• From any device
• Non-linear
• User-centered
• Research Process
Bridging
the
Divide
Resource
Guides

25. • Collaborative effort between
instructor (subject expert) and
librarian (information/literacy expert)
• Resources are available to all instructors
within a discipline and across disciplines.
• A personal online reference shelf for each
discipline.
• Promotes disciplinary literacy.
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