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QUESTION 1
1. Discuss the differences between attributes and variables data.
Both variable data and attribute data measure the state of an
object or a process, but the kind of information that each
describes differs. Variable data involve numbers measured on a
continuous scale, while attribute data involve characteristics or
other information that you can't quantify. Each has its own
benefits over the other.
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Variable Data
Variable data include numerical measurements about a product
or item, such as its size, weight or age. The measurements for a
70-inch television, foot-long ruler, or a turkey that weighs 10
pounds are all examples of variable data. You can also get
averages from this kind of data, such as an average age for a
population in a city or the average temperature on any given day
of the year.
Attribute Data
Attribute data consider the quality of a product or item rather
than quantifiable numbers. They provide ancillary information
about these things, such as the color or finish of a product.
Attribute data may also include a count of some sort, such as
the number of people who go to the movies, or how many
products manufactured by a machine are defective. You cannot
use attribute data to calculate other information, such as
averages or rankings.
Benefits of Variable Data
Variable data provide detailed and concrete information about a
product. In contrast, attribute data may be obscure or unhelpful.
For example, if nails need to be made to a one-inch
specification, with a leeway of 0.1-inches either way, variable
data about each nail would provide the exact length. Attribute
data would only state whether each nail fit the specification or
not. It wouldn't state whether the nail was too long or too short.
Benefits of Attribute Data
Attribute data are often more helpful when qualitative
information is needed. Examples include the state of an object,
non-numerical characteristics and customer feedback. For
example, the attribute data might count the number of people
who shop at a specific store, or the size of a product, such as a
small or large serving of food. Attribute data are useful for
analysis as you can use attribute data to create ratios,
percentages or charts, whereas variable data don't lend itself as
freely to this.
QUESTION 2
1. What are the four levels of follower maturity defined by the
situational leadership theory?
2. Follower maturity is divided into four levels ranging from
low maturity to high maturity.
3. Situational Leadership Theory
Follower Maturity Levels
4. Maturity can also be thought of as a followers readiness to be
led. It is based on their ability to perform the task and
their willingness to perform the task.
Maturity
Level
Description
M1
Low
The group or individual is not able and not willing to do the
given task.
M2
Low to Moderate
The group or individual is not able but willing to do the given
task.
M3
Moderate to High
The group or individual is able but not willing to do the given
task.
M4
High
The group or individual is able and willing to do the given task.
QUESTION 3
1. In Excel’s Histogram tool, how are bins defined?
Bin numbers These numbers represent the intervals that you
want the Histogram tool to use for measuring the input data in
the data analysis.
When you use the Histogram tool, Excel counts the number of
data points in each data bin. A data point is included in a
particular bin if the number is greater than the lowest bound and
equal to or less than the greatest bound for the data bin. If you
omit the bin range, Excel creates a set of evenly distributed bins
between the minimum and maximum values of the input data.
The output of the histogram analysis is displayed on a new
worksheet (or in a new workbook) and shows a histogram table
and a column chart that reflects the data in the histogram table.
QUESTION 4
Describe concurrent engineering.
Concurrent engineering, also known as simultaneous
engineering, is a method of designing and developing products,
in which the different stages run simultaneously, rather than
consecutively. It decreases product development time and also
the time to market, leading to improved productivity and
reduced costs.
Concurrent Engineering is a long term business strategy, with
long term benefits to business. Though initial implementation
can be challenging, the competitive advantage means it is
beneficial in the long term. It removes the need to have multiple
design reworks, by creating an environment for designing a
product right the first time round.
QUESTION 5
1. List the six basic steps involved in building the house of
quality.
The house of quality relates customer attributes to technical
features to ensure that all design decisions are based on the
customer needs.
House of quality development consists of six basic steps:
1. Identify customer attributes
2. Identify technical features
3. Relate customer attributes to technical features
4. Conduct an evaluation of the competing product
5. Evaluate technical features and develop targets
6. Determine which technical features to deploy in the
remainder of the production process.
Identify customer attributes
During identification of customer needs, information collected
from the customers becomes very important. In applying QFD,
it is important to keep the customer's own words so that they are
not misinterpreted by designers and engineers. In many cases,
all customers are not end users; in such situations, need of end
users and other affected customers should also be collected and
attributes should be identified based on complete information.
Identify technical features
Technical features are design attributes or quality
characteristics, expressed in the language of designers and
engineers, which form the basis for subsequent design,
production, supply and servicing processes. Technical features
should be objective and measurable.
Relate the customer attributes to technical features
A relationship matrix is developed to show whether final
technical features adequately cover the customer attributes. The
assessment is made on the basis of experience of experts,
customer responses or controlled experiments. Customer
attributes are listed down in the left column of House of Quality
and technical features are written across the top. Some symbols
are used in the matrix to indicate the degree of relationship.
Technical features can affect several customer attributes. The
lack of strong relationship between a customer attribute and
relevant technical attribute means the attribute is not adequately
addressed and the final product may not be able to meet the
customer needs. If a technical feature does not affect any
customer attribute, it may be redundant or the designers might
have missed some important customer attributes.
Evaluate competing product
In this step, importance ratings of each customer attributes are
identified and evaluation of the existing competing products is
made on each of the attributes. Competitive evaluation helps in
identification of strengths and weaknesses of each product.
This step helps designers to seek opportunities for improvement
to make the best product. By improving the quality of design,
the designers can create the most competitive products.
Evaluate technical features and develop quality goals
Technical features are evaluated by testing of the product and
quality goals are set in measurable terms. These evaluations are
compared with competitive evaluation of customer attributes to
determine consistency between customer evaluations and
technical evaluations.
Patient's Name
Birth Date Age
Street Address
Phone Number
Hospital Number
Sex Marital Status State Zip County
City
Patient's Occupation
Soc. Sec. #
Name
Address
Relationship
Phone No.
Responsible for Account
Religion
Date Admitted Time AM
PM
Date Discharged Time AM
PM
Date of Last Admission Name & Address of Any Institution
From Which Discharged in Last 60 Days
Admitting Physician
Aitemding Physician
Consultant
Sundance HealthCare SystemsSundance HealthCare
SystemsSundance HealthCare SystemsSundance HealthCare
SystemsSundance HealthCare Systems
Painted Valley, USAPainted Valley, USAPainted Valley,
USAPainted Valley, USAPainted Valley, USA
Notify In
Emergency
Room
Race
Ethnicity
Admitting Diagnosis (Within 24 Hours) ICD-9-CM CODESICD-
9-CM CODESICD-9-CM CODESICD-9-CM CODESICD-9-CM
CODES
Principal Diagnosis
Secondary Diagnoses
Complications
Operative Procedures (Date & Title)
Discharged Alive ____ Died ____ Autopsy Yes ____ No ____
Physician Signature
This is a simulated health record created and intended for
educational purposes only. All scenarios, names, demographic
information, medical events, and data
portrayed herein are fictitious. No identification with or
similarity to actual persons, living or dead, or to actual events
or entities is intended or should be
inferred. Any similarity to actual persons or events is purely
coincidental.
© 2003. American Health Information Management Association.
All rights reserved.
ADMISSION SUMMARY SHEET
��������
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Congestive heart failure, left pleural effusion, pneumonia.
Dr. Archibald M. Graham
Dr. Archibald M. Graham
6/13/xx 1415 6/18/xx 1025
05/22/xx N/A
Jade Dare Daughter Self
2102 Fillmore Los Angeles 538 322-7734
101-87-3546 Taoism Asian
Retired Non-Hispanic
Dare, Jane V. 8032 Hao Jung Street # 822999
10/31/xx 73 San Francisco 823 762-3673
F Married California 85321-9626 Calaveras 773
Congestive heart failure, left pleural effusion, pneumonia.
CONDITIONS OF ADMISSIONCONDITIONS OF
ADMISSIONCONDITIONS OF ADMISSIONCONDITIONS OF
ADMISSIONCONDITIONS OF ADMISSION
1. CONSENT TO HOSPITAL CARE
I am presenting myself for admission to Sundance HealthCare
Systems. I voluntarily consent to the rendering of
medical care which is determined to be necessary or beneficial
in the professional judgement of my physician. This
includes routine diagnostic procedures and medical treatment by
authorized agents and employees of the Hospital,
and by its medical staff, or their designees.
I acknowledge that no guarantees have been made to me as to
the effect of such examination or treatment on my
condition.
2. AUTHORIZATION TO RELEASE INFORMATION
I authorize Sundance HealthCare Systems to release such
information from my medical record as may be necessary
for the completion of the hospital’s or my physician’s claims
for reimbursement to my insurance company or agency.
I UNDERSTAND THAT DISCLOSURE MAY INCLUDE
DIAGNOSES AND OPERATIONS OR PROCEDURES PER-
FORMED AND THAT, AT THE REQUEST OF MY
INSURANCE COMPANY OR AGENCY, MY COMPLETE
MEDI-
CAL RECORD MAY BE SUBJECT TO REVIEW. IN
ADDITION, I UNDERSTAND THAT COPIES OF MY
RECORD
MAY BE OBTAINED BY MY INSURANCE COMPANY OR
AGENCY.
3. ASSIGNMENT OF BENEFITS
In consideration of the services received or to be received for
this admission to Sundance HealthCare Systems, I
assign all insurance benefits due me. I further warrant that the
hospital shall be entitled to the full amount of its
charges. Any credit balance resulting for any reason will be
applied to other existing accounts. This also assigns
benefits to Anesthesia Consultants, PC.
I hereby agree to pay any and all hospital charges that exceed or
that are not covered by my hospitalization insur-
ance coverage. This assignment shall be irrevocable.
4. VALUABLES DISCLAIMER
I understand that Sundance HealthCare Systems maintains a safe
for the safekeeping of money and valuables. I,
also, understand that I assume full responsibility for any and all
of my valuables, money, clothing, dentures, and other
personal items while a patient in the hospital unless deposited
with the Hospital for safekeeping.
Valuables Deposited with the Hospital YES NO
5. REQUEST FOR FACILITY ACCOMMODATIONS
I agree to pay to the Hospital any difference between the semi-
private rate provided by my hospitalization insurance
and the Hospital charges for a private accommodation. I
understand that private accommodations are more expen-
sive than the room rate payable by my hospitalization insurance
and that it is my responsibility to pay the difference.
I request a Private Room YES NO
This document has been fully explained to me, and I certify that
I understand its contents and agree to it freely.
AM
DATE TIME PM Patient or authorized person
Witness Relationship
Guarantor/Insured Certificate Holder
Signature is not that of the patient because: ( ) patient is a
minor
( ) other reason (specify):
6/13/xx 1415 ���������� �
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Patient's Name
Birth Date Age
Street Address
Phone Number
Hospital Number
Sex Marital Status State Zip County
City
Patient's Occupation
Soc. Sec. #
Name
Address
Relationship
Phone No.
Responsible for Account
Religion
Date Admitted Time AM
PM
Date Discharged Time AM
PM
Date of Last Admission Name & Address of Any Institution
From Which Discharged in Last 60 Days
Admitting Physician
Aitemding Physician
Consultant
Sundance HealthCare SystemsSundance HealthCare
SystemsSundance HealthCare SystemsSundance HealthCare
SystemsSundance HealthCare Systems
Painted Valley, USAPainted Valley, USAPainted Valley,
USAPainted Valley, USAPainted Valley, USA
Notify In
Emergency
Room
Race
Ethnicity
Admitting Diagnosis (Within 24 Hours) ICD-9-CM CODESICD-
9-CM CODESICD-9-CM CODESICD-9-CM CODESICD-9-CM
CODES
Principal Diagnosis
Secondary Diagnoses
Complications
Operative Procedures (Date & Title)
Discharged Alive ____ Died ____ Autopsy Yes ____ No ____
Physician Signature
This is a simulated health record created and intended for
educational purposes only. All scenarios, names, demographic
information, medical events, and data
portrayed herein are fictitious. No identification with or
similarity to actual persons, living or dead, or to actual events
or entities is intended or should be
inferred. Any similarity to actual persons or events is purely
coincidental.
© 2003. American Health Information Management Association.
All rights reserved.
ADMISSION SUMMARY SHEET
Sundance HealthCare Systems
Painted Valley, USA
Form 9427 (8/00) mr HISTORY & PHYSICAL
Signature
Dr.
Simulated record. © 2003. American Health Information
Management Association. All rights reserved.
Dare, Jane
Dr. Archibald M. Graham
Room 773
# 822999
This 73-year-old female presents to ER C/O of SOB x 3-4 days.
Not sleeping well. Increase pedal edema.
Denies cough or fever. Has history of atrial fibrillation severe
regurgitation from tricuspid and mitral valve
dysfunction.
Allergy: Sulfa
Medications:
1. Capoten 25 mg po tid
2. Furosemide 40 mg po qd
3. Digoxin 0.125 mg po qod
4. Nortriptyline HCL 10 mg po qhs
5. Tylenol 325 mg tabs prn for pain
6. KLOR 10 mg qd
7. Milk of Magnesia 30 cc po qd prn
Family History: Noncontributory.
Social History: Has been living with husband. Negative for
alcohol. Ex-smoker for many years.
PHYSICAL EXAMINATION:
Pleasant, sitting upright.
HEENT: Difficult fundoscopic exam.
Neck: Supple with positive venous distension
CNS: Rate 104, irregular with gallop. Crackles in left lower
lobe. Right is dull.
Abdomen: Benign.
Genitalia: Normal except for red sacral area. No obvious
breakdown.
Extremities: 3+ pitting edema to knees.
Neurological: Appropriate. Alert.
Chest x-ray: Left pleural effusion, congestive heart failure,
pneumonia.
Assessment: Congestive heart failure, left pleural effusion,
pneumonia.
Sundance HealthCare Systems
Painted Valley, USA
Form 9427 (8/00) mr HISTORY & PHYSICAL
Signature
Dr.
Simulated record. © 2003. American Health Information
Management Association. All rights reserved.
Dare, Jane
Dr. Archibald M. Graham
Room 773
# 822999
Plan: Admit.
Diurese
IV antibiotics
Blood cultures and sputum if possible
O2
Bedrest
��������
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To Be Completed Upon Transfer: Date: _____/_____/_____
Time: ____:____
Transferred From:
________________________________________
Reason for Transfer:
________________________________________
Transferred Via: � Ambulance � Paramedics � Police � Fire
� Relative � O t h e r : _________________________________
Diagnoses on Principal
Transfer Secondary
Form 3734 (4/02) nsg
Sundance HealthCare Systems
Painted Valley, USA
���������� �
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Transfer Form
Transfer Data: Report Author Date
Face Sheet
Discharge Summary
History and Physical Exam
Consultation(s)
Ancillary Department(s)
Immunizations
� Pneumovax � Flu
� Tetanus _____
Self-Cares
Bathes Self � Yes � No
Washes Face/Hands � Yes �No
Oral Care/Self � Yes � No
Combs Hair � Yes � No
Shaves Self � Yes � No
Dresses Self � Yes � No
Transfers Self � Yes � No
Walks Self � Yes � No
Feeds Self � Yes � No
Restraints � Yes � No
Side Rails � Yes � No
Dietary
Diet � Unrestricted � Low Salt
� Diabetic _____ # Calories
� Low Residue � Bland
Nursing Summary
Transfer Data: Report Author Date
Imaging
EKG/Cardio
CBC
Urinalysis
Other Lab
Personal Property/Assistive Devices
Patient has: Corrective Lenses: � Glasses Sent with Patient �
Yes � No
� Contacts � Yes � No
� Reading Glasses Only � Yes � No
Dentures � Upper � Full � Partial � Yes � No
� Lower � Full � Partial � Yes � No
Hearing Aids � Right � Left � Yes � No
Assist Devices � Walker � Cane � Reacher � Yes � No
Advanced Directives:
Patient has: Living Will: � Yes � No Location:
_____________________
Power of Attorney: � Yes � No Location:
_____________________
Code Level: ____________________ Executor:
_____________________
6 18 xx 10 25
Sundance HealthCare Systems
Need for continued skilled nursing care
�
CHF, left pleural effusion and pneumonia
� Hospital Record
�
None None Named
� �
� � �
� �
�
� �
�
� �
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Patient is very unhappy due to fact she has been separated from
her
husband. Presently still in need of help with ADLs, experiences
periods of SOB upon minimal exertion. It is anticipated that the
patient will be able to return to her home with home health care
support. Continue with physical therapy and occupational
therapy.
Dare, Jane
Dr. Archibald M. Graham
Room 773
Simulated record. ©2003. American Health Information
Management Association. All rights reserved.
SOCIAL SERVICES SCREENING
___ Bill of Rights reviewed with resident or
_______________________.
___ Care Conference Process. To be included:
_____________________.
___ Policy regarding bedholds during hospitalizations.
___ Information regarding state law on Advance Directives.
___ Durable Power of Attorney.
___ Grievance Policy and Procedure.
___ Primary contact person:
________________________________________
Secondary contact person:
______________________________________
Guardianship or P-O-A
document located at _____________________________
____ Financial assistance. If requested, referred to
______________________.
Date: _________ By:
_______________________________________
Dare, Jane
Dr. Archibald M. Graham
Room 773
# 822999
Simulated record. © 2003. American Health Information
Management Association. All rights reserved.
�
�
�
�
�
�
� Jade Dare
�
6/13/xx ��������
������
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Dare, Jane
Dr. Archibald M. Graham
Room 773
# 822999
Sundance Medical Center
Painted Valley, USA
Simulated record. © 2003. American Health Information
Management Association. All rights reserved.
RESIDENT ASSESSMENT PROTOCOL
Document problems, complications, and risks factors; the need
for referral to appropriate health
professionals; and the reason for deciding to proceed or not to
proceed to care planning.
RAP Problem Area # 1
Delirium:
Resident triggers delirium because of deterioration of cognitive
skills and deterioration of communica-
tions skills. Causal factor of the RAP appears to be her
cardiac diagnosis. She also appears to be
depressed and very unhappy.
Will be seen by Dr. Archibald M. Graham on nursing home
rounds.
Based on above documentation, will proceed with care planning.
�����������
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RAP Problem Area # 2
Cognitive Loss/ Dementia:
Resident triggers cognitive loss/dementia because of mild, short
term memory loss (forgetful) and some
decision making problems. She is alert and oriented, but
sometimes will forget the time or wonder why
she is here. She has been complaining since admission
regarding her room (too small, too humid, too
hot, etc.) She swears at the staff and other residents. She cries
easily.
Factor of triggered RAP appears to be sadness, unhappiness
over being away from her husband. She
had no diagnosis of dementia at this time.
Will be seen by Dr. Archibald M. Graham on nursing home
rounds.
Based on above documentation, will proceed with care planning.
�����������
��
������
Dare, Jane
Dr. Archibald M. Graham
Room 773
# 822999
Sundance Medical Center
Painted Valley, USA
Simulated record. © 2003. American Health Information
Management Association. All rights reserved.
RAP Problem Area # 3
Nutritional Status:
Resident is on a NAS diet and has several food
complaints/dislikes. Causal factors appears to be
diagnosis of CHF.
Registered Dietitian will follow.
Proceed with care planning.
�����������
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RAP Problem Area # 4
Communication:
Resident has mild impairment with cognitive skills for daily
decision making. She often refuses to sleep
in her room. States the room is too hot, too cold, too humid,
too small, etc. Staff have found her
sleeping on the floor of the guest room, sleeping in a chair in
the guest room, etc. She make her needs
known to staff. Has tried to refuse meds, and ADL assistance.
Will be seen by Dr. Archibald M. Graham on nursing home
rounds.
�����������
��
������
Dare, Jane
Dr. Archibald M. Graham
Room 773
# 822999
Sundance Medical Center
Painted Valley, USA
Simulated record. © 2003. American Health Information
Management Association. All rights reserved.
RAP # 5
ADL Functions/Rehabilitation Potential:
Resident has self care deficit. She needs physical assist of 1
staff with dressing and bathing. She
receives physical assistance of 1 to transfer at least q. d. She
has been incontinent of BM almost q.d.
Staff assists to bathroom and on and off toilet. She is too weak
and SOB to be completely independent
at this time. Causal factor appears to be end-stage
cardiomyopathy.
Resident will be seen by Dr. Archibald M. Graham on nursing
home rounds.
Based on the above documentation, will proceed to care
planning.
�����������
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RAP # 6
Mood State:
Resident is very unhappy here. Cries often “I want to go
home”. States that she can’t make it another
day without her husband. Many complaints about the staff,
food, other residents, etc.
Causal factor appears to be sadness due to being apart from her
husband.
Resident will be seen by Dr. Archibald M. Graham at nursing
home rounds.
Based on above documentation, will proceed with care planning.
�����������
��
������
Dare, Jane
Dr. Archibald M. Graham
Room 773
# 822999
Sundance Medical Center
Painted Valley, USA
Simulated record. © 2003. American Health Information
Management Association. All rights reserved.
RAP # 7
Behavior Problems
Resident is unhappy with nursing home placement. Has many
complaints, such as the room is unfit to
live in, staff are no good, and the food is not good. Swears at
the staff and other residents. The resident
has actually hit staff members and refuses to sleep in her room.
Causal factor appears to be anger/adjustment problems. She has
severe end-stage cardiomyopathy.
Family states that she has been this way all her life.
Resident will be seen by Dr. Archibald M.Graham at nursing
home rounds.
Based on above documentation, will proceed with care planning.
�����������
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RAP # 8
Falls:
Resident is at risk for falls based on the fact that she takes
psychotropic medications. She has not fallen
since she has been here. She needs assistance of 1 to transfer
and ambulate. In the wheelchair she must
be pushed to and from all locations as she becomes SOB if
doing it herself. No restraints are being
used. No complaints of vertigo, etc.
Causal factors appear to be triggered by psychotropic drug
usage.
Based on above documentation, will proceed with care planning.
�����������
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Sundance Medical Center
Painted Valley, USA
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Physician Orders and Progress NotesForm # _ _ _ _
��
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Simulated record. © 2003. American Health Information
Management Association. All rights reserved.
Dare, Jane
Dr. Archibald M. Graham
Room 773
# 822999
6/13/xx
Admit to room 773.
Primary Diagnosis: Congestive heart failure, severe
end stage ischemic cardiomyopathy.
Allergy: Sulfa
PT: Evaluate and gait training ambulation with
appropriate assistance device. Utilizes front wheeled
walker with assistance of 1-2. Strength training, bed
mobility and transfer training. Rehab potential fair.
Medications: Capoten 25 mg po tid
Furosemide 40 mg po qd
Nortriptyline HCL 10 mg po qd
Digoxin 0.125 mg po qod
Diet: Low sodium, low cholesterol. Lactose
intolerance. No dairy products.
��������
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6/13/xx Two step Mantoux
Standing orders
VO Dr. Archibald M. Graham / ������������ �
�
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6/13/xx Standing Orders for Area Nursing Facility Residents
To The Physician: Please draw a RED LINE Through
orders you DO NOT WISH resident to receive. All
other orders may be implemented by the nurse at the
time without contacting the physician.
At the time of implementation of a standing order, the
nurse may record the order on the physician order
sheet and transcribe it in the appropriate manner.
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Sundance Medical Center
Painted Valley, USA
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Physician Orders and Progress NotesForm # _ _ _ _
��
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Simulated record. © 2003. American Health Information
Management Association. All rights reserved.
Dare, Jane
Dr. Archibald M. Graham
Room 773
# 822999
6/13/xx
1. ACHING/FEVER: Acetaminophen 650 mg. po
prn /fever > 100 po or tympanic 101 rectal.
2. BOWEL MANAGEMENT:
a. MOM 30 cc po q.d. prn
b. Fleets Enema ® q.d. prn
3. CATHETERIZATION:
a. Straight catheterize prn for UA
b. Straight catheterize prn inability to void: notify
MD within 24 hours
4. CERUMEN: Ear wax removal per facility protocol.
5. COUGH: Guaifenesin (pharmacy stock) 10 cc po
q.4h. p.r.n.
6. DRY AND/OR IRRITATED EYES: Methyicellulose
(pharmacy stock) eye drop to affected eye(s)
q.4h. prn.
7. DIARRHEAL: Kaopectate Concentrate 2
tablespoons after each loose stool prn not to exceed
7 doses in a 24 our period.
8. DYSPNEA: Oxygen 2 liters/min prn nasal cannula:
contact physician for order if mask is indicated.
9. GI DISTRESS: Antacid (pharmacy stock) 1
teaspoon po q4h prn.
10. IMMUNIZATION: Influenza vaccine 0.5 mg (IM)
X 1 dose annually.
Diphtheria and tetanus (IM) according to facility
policy.
a. If a resident has never received a Diphthia/
Tetanus series, give:
1.0.5 cc D/T initially
2.0.5 cc DT 4-8 weeks later
3.0.5 cc DP 6 months later
b. If a booster is needed, give adult Diphtheria/
Tetanus 0.5 cc
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Sundance Medical Center
Painted Valley, USA
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Physician Orders and Progress NotesForm # _ _ _ _
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Simulated record. © 2003. American Health Information
Management Association. All rights reserved.
Dare, Jane
Dr. Archibald M. Graham
Room 773
# 822999
6/13/xx continued
c. Repeat booster every 10 years.
11. LAB WORK, PRN
a. Culture Specimen for culture and sensitivity of
any purulent wound/skin drainage.
b. tract infection suspect:
c. Dipstrick for leukocytes and nitrates prn
symptoms or UTI. Call MD for orders if results
positive.
d. Or UA if symptomatic
12. REHABILITATION SERVICES (PT. OT.
SPEECH): Screen/evaluate and treat as indicated.
13. SKIN BREAKDOWN:
a. Cleanse open areas with normal saline daily and
leave open to air.
b. Transparent dressing to open areas until healed.
Change prn.
c. Hydroactive dressing to pressure ulcer until
healed. Change prn.
d. Steri-strips prn minor lacerations.
14. THERAPEUTIC LOA: May go on therapeutic leave
of absence with current meds according to facility
policy.
15. TUBE FEEDING: Replace N/G or G-tube prn.
��������
��
�����
Sundance Medical Center
Painted Valley, USA
�����
����
��
�
Physician Orders and Progress NotesForm # _ _ _ _
��
���������
Simulated record. © 2003. American Health Information
Management Association. All rights reserved.
Dare, Jane
Dr. Archibald M. Graham
Room 773
# 822999
I AUTHORIZE THE NURSING STAFF TO
INITIATE ANY OF THE ABOVE ORDERS AT
ANY TIME DURING THIS RESIDENT’S STAY
WITHOUT NOTIFYING ME. ANY ORDER NOT
USED FOR 30 DAYS MAY BE DROPPED FROM
CURRENT ORDERS AND RESTARTED AT ANY
TIME WITHOUT NOTIFYING ME.
6/13/xx ��������
��
�����
6/14/xx OT for Strengthening, endurance building and
ADL training.
TO Dr. Archibald M. Graham / ������������ �
�
��������
��
�����
6/18/xx Okay for patient to transfer to St. Mary's Care Center
for continued skilled nursing care.
TO Dr. Archibald M. Graham / ������������ �
�
��������
��
�����
Sundance Medical Center
Painted Valley, USA
�����
����
���
����������� ����
�������� �
�������
���
Simulated record. © 2003. American Health Information
Management Association. All rights reserved.
Dare, Jane
Dr. Archibald M. Graham
Room 773
# 822999
6/13/xx Admitted via wheelchair from the hospital unit. Frail
appearing Asian female. Is very pleasant
2:00 p.m and answers questions appropriately. Code level
discussed with patient and husband on
telephone. A decision was made for no CPR.
�����������
��
������
6:00 p.m T 99.5, R 64, P 24, BP 112/62. Sitting out in dining
room waiting for supper. Went to
activities earlier this afternoon. No complaints.
������� ���
� ��� �
10:00pm T 99, R 72, P 20, BP 108/56. In wheelchair visiting
with another resident in the library earlier.
Now refusing to sleep in her room. States the room is too small
and she feels like she can’t
breathe when she is in there. Wants to sit in the recliner near
the nurse’s station for now.
Margie Cutler, RN
11:00 p.m Has been dozing in the recliner. Now is awake and
requesting to go to the bathroom.
Assisted to the bedroom in her room. Voided a large amount
and had a moderate small
brown bowel movement. Still refuses to stay in her room.
Margie Cutler, RN
6/14/xx
2:00 a.m T 98.2, R 80, P22, BP 108/62 Has been dozing while
reclined in the recliner by the
nurses station.
������� ���
� ��� �
6:00 a.m Requested assistance to and from the bathroom.
Voided and had a loose brown bowel
movement. Dozing in the recliner.
������� ���
� ��� �
10:00 a.m Upset and states that she wants two pills that she was
given in the hospital for her loose
stools. Refused a.m. cares. Had a small soft stool without
diarrhea.
�����������
��
������
Sundance Medical Center
Painted Valley, USA
�����
����
���
����������� ����
�������� �
�������
���
Simulated record. © 2003. American Health Information
Management Association. All rights reserved.
Dare, Jane
Dr. Archibald M. Graham
Room 773
# 822999
1:00 p.m Patient was evaluated and treated initially by Physical
Therapy.
�����������
��
������
3:00 p.m Asked to speak with husband on the phone.
Afterwards the patient stated that she does not
want to stay here because no one is caring for her. Husband
called and spoke to the head
nurse. Husband was assured that Jane’s needs are being
attended to.
�����������
��
������
4:30 p.m Social worker here to see patient.
Margie Cutler, RN
7:00 p.m Family came and brought the resident’s husband. He
lives in their home about 30 miles away.
Patient would like to return home with her husband. Family is
stressing the need to stay in this
facility for awhile until she gets stronger and can return to her
home with home health support.
Margie Cutler, RN
10:00 p.m Appearing sleepy and wants to go to bed. Resident
still does not want to sleep in her room.
States that it is too small but will try it tonight.
Margie Cutler, RN
6/15/xx
6:00am Appears to have slept all night. No complaints.
������� ���
� ��� �
10:00 am Resident was hit on the forehead by another resident.
No break in skin, Resident states
head does not hurt and glasses were not hit. Calm and sitting in
chair. Will continue to
observe for potential injury. BP 96/68, P116, R 24, PERL.
Grasp equal and strong.
Denies any discomfort. States, “I’m not scared”.
�����������
��
������
Sundance Medical Center
Painted Valley, USA
�����
����
���
����������� ����
�������� �
�������
���
Simulated record. © 2003. American Health Information
Management Association. All rights reserved.
Dare, Jane
Dr. Archibald M. Graham
Room 773
# 822999
Dare, Jane
Dr. Archibald M. Graham
Room 773
# 822999
6/16/xx Resident is alert and oriented to self and family.
Communicates needs with some difficulty.
11:14 a.m Becomes teary eyed when frustrated and then has
difficulty in communicating needs. Needs
assistance with bath and shampoo. Able to brush own teeth.
�����������
��
������
1:23 p.m Resident is becoming very abusive to staff.
Frequently hollers, “You’re stupid”. to anyone
who close by. Is able to feed self after the food has been cut-up
and containers are opened
for her. Hollers throughout meals, “I don’t like that” and “This
is not fit to eat.” Also has
been having weepy episodes and states, “I want to get out of
here and go home”.
�����������
��
������
6/17/xx
10:05am Talked to son and a Care Conference is scheduled for
tomorrow
�����������
��
������
2:35 p.m Resident is oriented to person, place and time. Verbal
abuse is increasing to all staff and
other residents. Spends very little time in her room. States, “It
is too small and cold. I
just can’t stay in there”.
�����������
��
������
6/18/xx 10:025am Patient prepared for discharge and transfer.
Transfer to St. Mary’s Care Center
at Northwild per City Ambulance Service. Transfer sheet,
medications, and personal articles
sent with resident.
�����������
��
������
Sundance Medical Center
Painted Valley, USA
���������� �
���
�����
��� � ���
������
����������
�������
����
�����
����
Form 7734b (rev 6/03) MR ����������
�������
����
Simulated record. © 2003. American Health Information
Management Association. All rights reserved.
Dare, Jane
Dr. Archibald M. Graham
Room 773
# 822999
PT notes
6/14/x Initial treatment: Resident transferred well with minimal
assistance. Independent bed mobility.
Strength is equal bilaterally. 4/5 hip musculature, 4/5 quads, 5/5
hamstrings, 4/5 ankle. Sitting
and standing balance is good. Ambulated 60’ with wheeled
walker and minimal assistance of
one. Will see 5 times a week for exercise and gait training with
goal of independence in
mobility.
��������
���
��������
Social worker notes
6/14/x Tried talking with patient when she was in her
wheelchair by the nurses station. She was angry
and I was unable to have a conversation with her. A few
minutes later she was in the dining
room and came with me into the library. Her mood had changed
drastically and I was able to
review the Bill of Rights. Patient was pleasant but her answers
were short phrases.
Patient would like to return to her home. Explained to patient
that a decision was made with
her, her family and her physician to spend some time in this
facility after her stay in the hospital.
The ultimate plan is for her return to her home to be with her
husband. Son requests a Care
Conference and it is scheduled for 6/18/xx.
��������
������
�����
OT notes
6/15/xx Resident is being seen for ADL training. She is alert
and oriented. She states that her goal is
to return to previous living with her husband. Strength and
endurance is poor. Functional skills
have decreased due to deceased strength and endurance.
����� ����� ��
� ��
PT
6/16/xx Resident is independent in bed mobility. Transfers with
standby assistance. Walks 50’ with
wheeled walker and stand-by assistance. Balance is good.
Distance depends on whether she
is SOB. Was SOB today. Pulse was OK. States that the
humidity makes breathing difficult.
��������
���
��������
Sundance Medical Center
Painted Valley, USA
���������� �
���
�����
��� � ���
������
����������
�������
����
�����
����
Form 7734b (rev 6/03) MR ����������
�������
����
Simulated record. © 2003. American Health Information
Management Association. All rights reserved.
Dare, Jane
Dr. Archibald M. Graham
Room 773
# 822999
OT notes
6/17/xx Jane has been pleasant and cooperative. Occasionally
she has SOB and decreased
endurance due to high humidity weather. Overall demonstrates
improving strength,
endurance and standing tolerance through increasing weights,
repeated exercises, and
increasing standing time. Resident would benefit from
continued occupational therapy.
����� ����� ��
� ��
Care Conference 6/18/xx
Son states that his mother wants to be near his father who lives
in Northwild, about 30 miles
away but his father would not be able to care for her and she is
not yet a candidate for home
health. There is a long term care facility a short distance from
their home with a current opening
at this time. The son believes that his mother would be much
happier if a transfer could be
made as soon as possible. Arrangements will be made.
��������
������
�����
6/18/xx Physical and Occupational Therapy Discharge Summary
Jane received physical and occupational therapy from the time
she was admitted to our facility
through her discharge. She progressed from assistance of 1
with transfers and ambulation to
minimal assistance only. She is independent in bed mobility.
Strength has improved, as has her
endurance. The resident can ambulate 100 to 150 feet with a
wheeled walker. She can
ambulate without a walker, but gait pattern is poor. Her largest
remaining problem is shortness
of breath, and this limits her activity level. We have been
unable to have her become completely
independent of the wheelchair because of this.
Our recommendations are that Jane continue to ambulate at least
1 to 2 times/day, and
that she be encourage to participate in her cares as much as
possible.
��������
���
��������
Sundance HealthCare SystemsSundance HealthCare
SystemsSundance HealthCare SystemsSundance HealthCare
SystemsSundance HealthCare Systems
Painted Valley, USAPainted Valley, USAPainted Valley,
USAPainted Valley, USAPainted Valley, USA
NAME X-RAY NO.
DOCTOR DATE
REGION EXAMINED
M.D.
RADIOLOGIST'S SIGNATURE
Simulated record. © 2003. American Health Information
Management Association. All rights reserved.
Jane Dare 1223-14x
Who 6/13/xx
Chest: PA and Lateral
Dare, Jane
Dr. Who
Room 773
# 822999
6/7/xx Chest: PA and Lateral
INDICATION: CHF, pleural effusion, pneumonia.
FINDINGS: PA and lateral chest compared with 6-7-xx. There
has been slight improvement in the left
lower lung field infiltrate. Small bilateral pleural fluid
collections persist. Stable cardiac and mediastinal
silhouettes.
CONCLUSION: Slight interval improvement of the appearance
of the chest.
WCR/bca
������� �� �
��
�

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QUESTION 11. Discuss the differences between attributes and vari.docx

  • 1. QUESTION 1 1. Discuss the differences between attributes and variables data. Both variable data and attribute data measure the state of an object or a process, but the kind of information that each describes differs. Variable data involve numbers measured on a continuous scale, while attribute data involve characteristics or other information that you can't quantify. Each has its own benefits over the other. Other People Are Reading The Difference Between Discrete and Continuous VariablesThe Difference Between Discrete and Continuous VariablesHow to Find Birth Parents for FreeHow to Find Birth Parents for Free Variable Data Variable data include numerical measurements about a product or item, such as its size, weight or age. The measurements for a 70-inch television, foot-long ruler, or a turkey that weighs 10 pounds are all examples of variable data. You can also get averages from this kind of data, such as an average age for a population in a city or the average temperature on any given day of the year. Attribute Data Attribute data consider the quality of a product or item rather than quantifiable numbers. They provide ancillary information about these things, such as the color or finish of a product. Attribute data may also include a count of some sort, such as the number of people who go to the movies, or how many products manufactured by a machine are defective. You cannot use attribute data to calculate other information, such as averages or rankings. Benefits of Variable Data Variable data provide detailed and concrete information about a
  • 2. product. In contrast, attribute data may be obscure or unhelpful. For example, if nails need to be made to a one-inch specification, with a leeway of 0.1-inches either way, variable data about each nail would provide the exact length. Attribute data would only state whether each nail fit the specification or not. It wouldn't state whether the nail was too long or too short. Benefits of Attribute Data Attribute data are often more helpful when qualitative information is needed. Examples include the state of an object, non-numerical characteristics and customer feedback. For example, the attribute data might count the number of people who shop at a specific store, or the size of a product, such as a small or large serving of food. Attribute data are useful for analysis as you can use attribute data to create ratios, percentages or charts, whereas variable data don't lend itself as freely to this. QUESTION 2 1. What are the four levels of follower maturity defined by the situational leadership theory? 2. Follower maturity is divided into four levels ranging from low maturity to high maturity. 3. Situational Leadership Theory Follower Maturity Levels 4. Maturity can also be thought of as a followers readiness to be led. It is based on their ability to perform the task and their willingness to perform the task. Maturity Level Description M1 Low The group or individual is not able and not willing to do the given task.
  • 3. M2 Low to Moderate The group or individual is not able but willing to do the given task. M3 Moderate to High The group or individual is able but not willing to do the given task. M4 High The group or individual is able and willing to do the given task. QUESTION 3 1. In Excel’s Histogram tool, how are bins defined? Bin numbers These numbers represent the intervals that you want the Histogram tool to use for measuring the input data in the data analysis. When you use the Histogram tool, Excel counts the number of data points in each data bin. A data point is included in a particular bin if the number is greater than the lowest bound and equal to or less than the greatest bound for the data bin. If you omit the bin range, Excel creates a set of evenly distributed bins between the minimum and maximum values of the input data. The output of the histogram analysis is displayed on a new worksheet (or in a new workbook) and shows a histogram table and a column chart that reflects the data in the histogram table. QUESTION 4 Describe concurrent engineering. Concurrent engineering, also known as simultaneous engineering, is a method of designing and developing products, in which the different stages run simultaneously, rather than consecutively. It decreases product development time and also the time to market, leading to improved productivity and reduced costs. Concurrent Engineering is a long term business strategy, with
  • 4. long term benefits to business. Though initial implementation can be challenging, the competitive advantage means it is beneficial in the long term. It removes the need to have multiple design reworks, by creating an environment for designing a product right the first time round. QUESTION 5 1. List the six basic steps involved in building the house of quality. The house of quality relates customer attributes to technical features to ensure that all design decisions are based on the customer needs. House of quality development consists of six basic steps: 1. Identify customer attributes 2. Identify technical features 3. Relate customer attributes to technical features 4. Conduct an evaluation of the competing product 5. Evaluate technical features and develop targets 6. Determine which technical features to deploy in the remainder of the production process. Identify customer attributes During identification of customer needs, information collected from the customers becomes very important. In applying QFD, it is important to keep the customer's own words so that they are not misinterpreted by designers and engineers. In many cases, all customers are not end users; in such situations, need of end users and other affected customers should also be collected and attributes should be identified based on complete information. Identify technical features Technical features are design attributes or quality characteristics, expressed in the language of designers and engineers, which form the basis for subsequent design, production, supply and servicing processes. Technical features
  • 5. should be objective and measurable. Relate the customer attributes to technical features A relationship matrix is developed to show whether final technical features adequately cover the customer attributes. The assessment is made on the basis of experience of experts, customer responses or controlled experiments. Customer attributes are listed down in the left column of House of Quality and technical features are written across the top. Some symbols are used in the matrix to indicate the degree of relationship. Technical features can affect several customer attributes. The lack of strong relationship between a customer attribute and relevant technical attribute means the attribute is not adequately addressed and the final product may not be able to meet the customer needs. If a technical feature does not affect any customer attribute, it may be redundant or the designers might have missed some important customer attributes. Evaluate competing product In this step, importance ratings of each customer attributes are identified and evaluation of the existing competing products is made on each of the attributes. Competitive evaluation helps in identification of strengths and weaknesses of each product. This step helps designers to seek opportunities for improvement to make the best product. By improving the quality of design, the designers can create the most competitive products. Evaluate technical features and develop quality goals Technical features are evaluated by testing of the product and quality goals are set in measurable terms. These evaluations are compared with competitive evaluation of customer attributes to determine consistency between customer evaluations and technical evaluations. Patient's Name
  • 6. Birth Date Age Street Address Phone Number Hospital Number Sex Marital Status State Zip County City Patient's Occupation Soc. Sec. # Name Address Relationship Phone No. Responsible for Account Religion Date Admitted Time AM PM Date Discharged Time AM PM Date of Last Admission Name & Address of Any Institution
  • 7. From Which Discharged in Last 60 Days Admitting Physician Aitemding Physician Consultant Sundance HealthCare SystemsSundance HealthCare SystemsSundance HealthCare SystemsSundance HealthCare SystemsSundance HealthCare Systems Painted Valley, USAPainted Valley, USAPainted Valley, USAPainted Valley, USAPainted Valley, USA Notify In Emergency Room Race Ethnicity Admitting Diagnosis (Within 24 Hours) ICD-9-CM CODESICD- 9-CM CODESICD-9-CM CODESICD-9-CM CODESICD-9-CM CODES Principal Diagnosis Secondary Diagnoses Complications Operative Procedures (Date & Title) Discharged Alive ____ Died ____ Autopsy Yes ____ No ____
  • 8. Physician Signature This is a simulated health record created and intended for educational purposes only. All scenarios, names, demographic information, medical events, and data portrayed herein are fictitious. No identification with or similarity to actual persons, living or dead, or to actual events or entities is intended or should be inferred. Any similarity to actual persons or events is purely coincidental. © 2003. American Health Information Management Association. All rights reserved. ADMISSION SUMMARY SHEET �������� �� ����� � Congestive heart failure, left pleural effusion, pneumonia. Dr. Archibald M. Graham Dr. Archibald M. Graham 6/13/xx 1415 6/18/xx 1025 05/22/xx N/A Jade Dare Daughter Self 2102 Fillmore Los Angeles 538 322-7734
  • 9. 101-87-3546 Taoism Asian Retired Non-Hispanic Dare, Jane V. 8032 Hao Jung Street # 822999 10/31/xx 73 San Francisco 823 762-3673 F Married California 85321-9626 Calaveras 773 Congestive heart failure, left pleural effusion, pneumonia. CONDITIONS OF ADMISSIONCONDITIONS OF ADMISSIONCONDITIONS OF ADMISSIONCONDITIONS OF ADMISSIONCONDITIONS OF ADMISSION 1. CONSENT TO HOSPITAL CARE I am presenting myself for admission to Sundance HealthCare Systems. I voluntarily consent to the rendering of medical care which is determined to be necessary or beneficial in the professional judgement of my physician. This includes routine diagnostic procedures and medical treatment by authorized agents and employees of the Hospital, and by its medical staff, or their designees. I acknowledge that no guarantees have been made to me as to the effect of such examination or treatment on my condition. 2. AUTHORIZATION TO RELEASE INFORMATION I authorize Sundance HealthCare Systems to release such information from my medical record as may be necessary for the completion of the hospital’s or my physician’s claims for reimbursement to my insurance company or agency.
  • 10. I UNDERSTAND THAT DISCLOSURE MAY INCLUDE DIAGNOSES AND OPERATIONS OR PROCEDURES PER- FORMED AND THAT, AT THE REQUEST OF MY INSURANCE COMPANY OR AGENCY, MY COMPLETE MEDI- CAL RECORD MAY BE SUBJECT TO REVIEW. IN ADDITION, I UNDERSTAND THAT COPIES OF MY RECORD MAY BE OBTAINED BY MY INSURANCE COMPANY OR AGENCY. 3. ASSIGNMENT OF BENEFITS In consideration of the services received or to be received for this admission to Sundance HealthCare Systems, I assign all insurance benefits due me. I further warrant that the hospital shall be entitled to the full amount of its charges. Any credit balance resulting for any reason will be applied to other existing accounts. This also assigns benefits to Anesthesia Consultants, PC. I hereby agree to pay any and all hospital charges that exceed or that are not covered by my hospitalization insur- ance coverage. This assignment shall be irrevocable. 4. VALUABLES DISCLAIMER I understand that Sundance HealthCare Systems maintains a safe for the safekeeping of money and valuables. I, also, understand that I assume full responsibility for any and all of my valuables, money, clothing, dentures, and other personal items while a patient in the hospital unless deposited with the Hospital for safekeeping. Valuables Deposited with the Hospital YES NO 5. REQUEST FOR FACILITY ACCOMMODATIONS I agree to pay to the Hospital any difference between the semi-
  • 11. private rate provided by my hospitalization insurance and the Hospital charges for a private accommodation. I understand that private accommodations are more expen- sive than the room rate payable by my hospitalization insurance and that it is my responsibility to pay the difference. I request a Private Room YES NO This document has been fully explained to me, and I certify that I understand its contents and agree to it freely. AM DATE TIME PM Patient or authorized person Witness Relationship Guarantor/Insured Certificate Holder Signature is not that of the patient because: ( ) patient is a minor ( ) other reason (specify): 6/13/xx 1415 ���������� � ��������� �� � � Patient's Name
  • 12. Birth Date Age Street Address Phone Number Hospital Number Sex Marital Status State Zip County City Patient's Occupation Soc. Sec. # Name Address Relationship Phone No. Responsible for Account Religion Date Admitted Time AM PM Date Discharged Time AM PM Date of Last Admission Name & Address of Any Institution From Which Discharged in Last 60 Days
  • 13. Admitting Physician Aitemding Physician Consultant Sundance HealthCare SystemsSundance HealthCare SystemsSundance HealthCare SystemsSundance HealthCare SystemsSundance HealthCare Systems Painted Valley, USAPainted Valley, USAPainted Valley, USAPainted Valley, USAPainted Valley, USA Notify In Emergency Room Race Ethnicity Admitting Diagnosis (Within 24 Hours) ICD-9-CM CODESICD- 9-CM CODESICD-9-CM CODESICD-9-CM CODESICD-9-CM CODES Principal Diagnosis Secondary Diagnoses Complications Operative Procedures (Date & Title) Discharged Alive ____ Died ____ Autopsy Yes ____ No ____
  • 14. Physician Signature This is a simulated health record created and intended for educational purposes only. All scenarios, names, demographic information, medical events, and data portrayed herein are fictitious. No identification with or similarity to actual persons, living or dead, or to actual events or entities is intended or should be inferred. Any similarity to actual persons or events is purely coincidental. © 2003. American Health Information Management Association. All rights reserved. ADMISSION SUMMARY SHEET Sundance HealthCare Systems Painted Valley, USA Form 9427 (8/00) mr HISTORY & PHYSICAL Signature Dr. Simulated record. © 2003. American Health Information Management Association. All rights reserved. Dare, Jane Dr. Archibald M. Graham Room 773 # 822999 This 73-year-old female presents to ER C/O of SOB x 3-4 days. Not sleeping well. Increase pedal edema. Denies cough or fever. Has history of atrial fibrillation severe
  • 15. regurgitation from tricuspid and mitral valve dysfunction. Allergy: Sulfa Medications: 1. Capoten 25 mg po tid 2. Furosemide 40 mg po qd 3. Digoxin 0.125 mg po qod 4. Nortriptyline HCL 10 mg po qhs 5. Tylenol 325 mg tabs prn for pain 6. KLOR 10 mg qd 7. Milk of Magnesia 30 cc po qd prn Family History: Noncontributory. Social History: Has been living with husband. Negative for alcohol. Ex-smoker for many years. PHYSICAL EXAMINATION: Pleasant, sitting upright. HEENT: Difficult fundoscopic exam. Neck: Supple with positive venous distension CNS: Rate 104, irregular with gallop. Crackles in left lower lobe. Right is dull. Abdomen: Benign. Genitalia: Normal except for red sacral area. No obvious breakdown. Extremities: 3+ pitting edema to knees. Neurological: Appropriate. Alert. Chest x-ray: Left pleural effusion, congestive heart failure, pneumonia. Assessment: Congestive heart failure, left pleural effusion, pneumonia.
  • 16. Sundance HealthCare Systems Painted Valley, USA Form 9427 (8/00) mr HISTORY & PHYSICAL Signature Dr. Simulated record. © 2003. American Health Information Management Association. All rights reserved. Dare, Jane Dr. Archibald M. Graham Room 773 # 822999 Plan: Admit. Diurese IV antibiotics Blood cultures and sputum if possible O2 Bedrest �������� �� ����� To Be Completed Upon Transfer: Date: _____/_____/_____ Time: ____:____ Transferred From: ________________________________________
  • 17. Reason for Transfer: ________________________________________ Transferred Via: � Ambulance � Paramedics � Police � Fire � Relative � O t h e r : _________________________________ Diagnoses on Principal Transfer Secondary Form 3734 (4/02) nsg Sundance HealthCare Systems Painted Valley, USA ���������� � ��� ����� ��� � ��� Transfer Form Transfer Data: Report Author Date Face Sheet Discharge Summary History and Physical Exam Consultation(s) Ancillary Department(s) Immunizations
  • 18. � Pneumovax � Flu � Tetanus _____ Self-Cares Bathes Self � Yes � No Washes Face/Hands � Yes �No Oral Care/Self � Yes � No Combs Hair � Yes � No Shaves Self � Yes � No Dresses Self � Yes � No Transfers Self � Yes � No Walks Self � Yes � No Feeds Self � Yes � No Restraints � Yes � No Side Rails � Yes � No Dietary Diet � Unrestricted � Low Salt � Diabetic _____ # Calories � Low Residue � Bland
  • 19. Nursing Summary Transfer Data: Report Author Date Imaging EKG/Cardio CBC Urinalysis Other Lab Personal Property/Assistive Devices Patient has: Corrective Lenses: � Glasses Sent with Patient � Yes � No � Contacts � Yes � No � Reading Glasses Only � Yes � No Dentures � Upper � Full � Partial � Yes � No � Lower � Full � Partial � Yes � No Hearing Aids � Right � Left � Yes � No Assist Devices � Walker � Cane � Reacher � Yes � No Advanced Directives: Patient has: Living Will: � Yes � No Location: _____________________ Power of Attorney: � Yes � No Location: _____________________ Code Level: ____________________ Executor:
  • 20. _____________________ 6 18 xx 10 25 Sundance HealthCare Systems Need for continued skilled nursing care � CHF, left pleural effusion and pneumonia � Hospital Record � None None Named � � � � � � � � � � � � � � � � � � �
  • 21. � � � � Patient is very unhappy due to fact she has been separated from her husband. Presently still in need of help with ADLs, experiences periods of SOB upon minimal exertion. It is anticipated that the patient will be able to return to her home with home health care support. Continue with physical therapy and occupational therapy. Dare, Jane Dr. Archibald M. Graham Room 773 Simulated record. ©2003. American Health Information Management Association. All rights reserved. SOCIAL SERVICES SCREENING ___ Bill of Rights reviewed with resident or _______________________. ___ Care Conference Process. To be included: _____________________. ___ Policy regarding bedholds during hospitalizations. ___ Information regarding state law on Advance Directives. ___ Durable Power of Attorney.
  • 22. ___ Grievance Policy and Procedure. ___ Primary contact person: ________________________________________ Secondary contact person: ______________________________________ Guardianship or P-O-A document located at _____________________________ ____ Financial assistance. If requested, referred to ______________________. Date: _________ By: _______________________________________ Dare, Jane Dr. Archibald M. Graham Room 773 # 822999 Simulated record. © 2003. American Health Information Management Association. All rights reserved. � � � � �
  • 23. � � Jade Dare � 6/13/xx �������� ������ ����� Dare, Jane Dr. Archibald M. Graham Room 773 # 822999 Sundance Medical Center Painted Valley, USA Simulated record. © 2003. American Health Information Management Association. All rights reserved. RESIDENT ASSESSMENT PROTOCOL Document problems, complications, and risks factors; the need for referral to appropriate health professionals; and the reason for deciding to proceed or not to proceed to care planning. RAP Problem Area # 1 Delirium: Resident triggers delirium because of deterioration of cognitive skills and deterioration of communica-
  • 24. tions skills. Causal factor of the RAP appears to be her cardiac diagnosis. She also appears to be depressed and very unhappy. Will be seen by Dr. Archibald M. Graham on nursing home rounds. Based on above documentation, will proceed with care planning. ����������� �� ������ RAP Problem Area # 2 Cognitive Loss/ Dementia: Resident triggers cognitive loss/dementia because of mild, short term memory loss (forgetful) and some decision making problems. She is alert and oriented, but sometimes will forget the time or wonder why she is here. She has been complaining since admission regarding her room (too small, too humid, too hot, etc.) She swears at the staff and other residents. She cries easily. Factor of triggered RAP appears to be sadness, unhappiness over being away from her husband. She had no diagnosis of dementia at this time. Will be seen by Dr. Archibald M. Graham on nursing home rounds. Based on above documentation, will proceed with care planning. �����������
  • 25. �� ������ Dare, Jane Dr. Archibald M. Graham Room 773 # 822999 Sundance Medical Center Painted Valley, USA Simulated record. © 2003. American Health Information Management Association. All rights reserved. RAP Problem Area # 3 Nutritional Status: Resident is on a NAS diet and has several food complaints/dislikes. Causal factors appears to be diagnosis of CHF. Registered Dietitian will follow. Proceed with care planning. ����������� �� ������ RAP Problem Area # 4 Communication:
  • 26. Resident has mild impairment with cognitive skills for daily decision making. She often refuses to sleep in her room. States the room is too hot, too cold, too humid, too small, etc. Staff have found her sleeping on the floor of the guest room, sleeping in a chair in the guest room, etc. She make her needs known to staff. Has tried to refuse meds, and ADL assistance. Will be seen by Dr. Archibald M. Graham on nursing home rounds. ����������� �� ������ Dare, Jane Dr. Archibald M. Graham Room 773 # 822999 Sundance Medical Center Painted Valley, USA Simulated record. © 2003. American Health Information Management Association. All rights reserved. RAP # 5 ADL Functions/Rehabilitation Potential: Resident has self care deficit. She needs physical assist of 1 staff with dressing and bathing. She receives physical assistance of 1 to transfer at least q. d. She has been incontinent of BM almost q.d.
  • 27. Staff assists to bathroom and on and off toilet. She is too weak and SOB to be completely independent at this time. Causal factor appears to be end-stage cardiomyopathy. Resident will be seen by Dr. Archibald M. Graham on nursing home rounds. Based on the above documentation, will proceed to care planning. ����������� �� ������ RAP # 6 Mood State: Resident is very unhappy here. Cries often “I want to go home”. States that she can’t make it another day without her husband. Many complaints about the staff, food, other residents, etc. Causal factor appears to be sadness due to being apart from her husband. Resident will be seen by Dr. Archibald M. Graham at nursing home rounds. Based on above documentation, will proceed with care planning. ����������� �� ������
  • 28. Dare, Jane Dr. Archibald M. Graham Room 773 # 822999 Sundance Medical Center Painted Valley, USA Simulated record. © 2003. American Health Information Management Association. All rights reserved. RAP # 7 Behavior Problems Resident is unhappy with nursing home placement. Has many complaints, such as the room is unfit to live in, staff are no good, and the food is not good. Swears at the staff and other residents. The resident has actually hit staff members and refuses to sleep in her room. Causal factor appears to be anger/adjustment problems. She has severe end-stage cardiomyopathy. Family states that she has been this way all her life. Resident will be seen by Dr. Archibald M.Graham at nursing home rounds. Based on above documentation, will proceed with care planning. ����������� �� ������
  • 29. RAP # 8 Falls: Resident is at risk for falls based on the fact that she takes psychotropic medications. She has not fallen since she has been here. She needs assistance of 1 to transfer and ambulate. In the wheelchair she must be pushed to and from all locations as she becomes SOB if doing it herself. No restraints are being used. No complaints of vertigo, etc. Causal factors appear to be triggered by psychotropic drug usage. Based on above documentation, will proceed with care planning. ����������� �� ������ Sundance Medical Center Painted Valley, USA ����� ���� �� � Physician Orders and Progress NotesForm # _ _ _ _ �� ���������
  • 30. Simulated record. © 2003. American Health Information Management Association. All rights reserved. Dare, Jane Dr. Archibald M. Graham Room 773 # 822999 6/13/xx Admit to room 773. Primary Diagnosis: Congestive heart failure, severe end stage ischemic cardiomyopathy. Allergy: Sulfa PT: Evaluate and gait training ambulation with appropriate assistance device. Utilizes front wheeled walker with assistance of 1-2. Strength training, bed mobility and transfer training. Rehab potential fair. Medications: Capoten 25 mg po tid Furosemide 40 mg po qd Nortriptyline HCL 10 mg po qd Digoxin 0.125 mg po qod
  • 31. Diet: Low sodium, low cholesterol. Lactose intolerance. No dairy products. �������� �� ����� 6/13/xx Two step Mantoux Standing orders VO Dr. Archibald M. Graham / ������������ � � �������� �� ����� 6/13/xx Standing Orders for Area Nursing Facility Residents To The Physician: Please draw a RED LINE Through orders you DO NOT WISH resident to receive. All other orders may be implemented by the nurse at the time without contacting the physician. At the time of implementation of a standing order, the nurse may record the order on the physician order sheet and transcribe it in the appropriate manner. ��������
  • 32. �� ����� jA Sundance Medical Center Painted Valley, USA ����� ���� �� � Physician Orders and Progress NotesForm # _ _ _ _ �� ��������� Simulated record. © 2003. American Health Information Management Association. All rights reserved. Dare, Jane Dr. Archibald M. Graham Room 773 # 822999 6/13/xx 1. ACHING/FEVER: Acetaminophen 650 mg. po prn /fever > 100 po or tympanic 101 rectal.
  • 33. 2. BOWEL MANAGEMENT: a. MOM 30 cc po q.d. prn b. Fleets Enema ® q.d. prn 3. CATHETERIZATION: a. Straight catheterize prn for UA b. Straight catheterize prn inability to void: notify MD within 24 hours 4. CERUMEN: Ear wax removal per facility protocol. 5. COUGH: Guaifenesin (pharmacy stock) 10 cc po q.4h. p.r.n. 6. DRY AND/OR IRRITATED EYES: Methyicellulose (pharmacy stock) eye drop to affected eye(s) q.4h. prn. 7. DIARRHEAL: Kaopectate Concentrate 2 tablespoons after each loose stool prn not to exceed 7 doses in a 24 our period. 8. DYSPNEA: Oxygen 2 liters/min prn nasal cannula: contact physician for order if mask is indicated.
  • 34. 9. GI DISTRESS: Antacid (pharmacy stock) 1 teaspoon po q4h prn. 10. IMMUNIZATION: Influenza vaccine 0.5 mg (IM) X 1 dose annually. Diphtheria and tetanus (IM) according to facility policy. a. If a resident has never received a Diphthia/ Tetanus series, give: 1.0.5 cc D/T initially 2.0.5 cc DT 4-8 weeks later 3.0.5 cc DP 6 months later b. If a booster is needed, give adult Diphtheria/ Tetanus 0.5 cc �������� �� ����� Sundance Medical Center Painted Valley, USA
  • 35. ����� ���� �� � Physician Orders and Progress NotesForm # _ _ _ _ �� ��������� Simulated record. © 2003. American Health Information Management Association. All rights reserved. Dare, Jane Dr. Archibald M. Graham Room 773 # 822999 6/13/xx continued c. Repeat booster every 10 years. 11. LAB WORK, PRN a. Culture Specimen for culture and sensitivity of any purulent wound/skin drainage. b. tract infection suspect: c. Dipstrick for leukocytes and nitrates prn symptoms or UTI. Call MD for orders if results
  • 36. positive. d. Or UA if symptomatic 12. REHABILITATION SERVICES (PT. OT. SPEECH): Screen/evaluate and treat as indicated. 13. SKIN BREAKDOWN: a. Cleanse open areas with normal saline daily and leave open to air. b. Transparent dressing to open areas until healed. Change prn. c. Hydroactive dressing to pressure ulcer until healed. Change prn. d. Steri-strips prn minor lacerations. 14. THERAPEUTIC LOA: May go on therapeutic leave of absence with current meds according to facility policy. 15. TUBE FEEDING: Replace N/G or G-tube prn. �������� �� �����
  • 37. Sundance Medical Center Painted Valley, USA ����� ���� �� � Physician Orders and Progress NotesForm # _ _ _ _ �� ��������� Simulated record. © 2003. American Health Information Management Association. All rights reserved. Dare, Jane Dr. Archibald M. Graham Room 773 # 822999 I AUTHORIZE THE NURSING STAFF TO INITIATE ANY OF THE ABOVE ORDERS AT ANY TIME DURING THIS RESIDENT’S STAY WITHOUT NOTIFYING ME. ANY ORDER NOT USED FOR 30 DAYS MAY BE DROPPED FROM
  • 38. CURRENT ORDERS AND RESTARTED AT ANY TIME WITHOUT NOTIFYING ME. 6/13/xx �������� �� ����� 6/14/xx OT for Strengthening, endurance building and ADL training. TO Dr. Archibald M. Graham / ������������ � � �������� �� ����� 6/18/xx Okay for patient to transfer to St. Mary's Care Center for continued skilled nursing care. TO Dr. Archibald M. Graham / ������������ � � �������� �� ����� Sundance Medical Center Painted Valley, USA
  • 39. ����� ���� ��� ����������� ���� �������� � ������� ��� Simulated record. © 2003. American Health Information Management Association. All rights reserved. Dare, Jane Dr. Archibald M. Graham Room 773 # 822999 6/13/xx Admitted via wheelchair from the hospital unit. Frail appearing Asian female. Is very pleasant 2:00 p.m and answers questions appropriately. Code level discussed with patient and husband on telephone. A decision was made for no CPR. ����������� �� ������ 6:00 p.m T 99.5, R 64, P 24, BP 112/62. Sitting out in dining room waiting for supper. Went to activities earlier this afternoon. No complaints. ������� ��� � ��� �
  • 40. 10:00pm T 99, R 72, P 20, BP 108/56. In wheelchair visiting with another resident in the library earlier. Now refusing to sleep in her room. States the room is too small and she feels like she can’t breathe when she is in there. Wants to sit in the recliner near the nurse’s station for now. Margie Cutler, RN 11:00 p.m Has been dozing in the recliner. Now is awake and requesting to go to the bathroom. Assisted to the bedroom in her room. Voided a large amount and had a moderate small brown bowel movement. Still refuses to stay in her room. Margie Cutler, RN 6/14/xx 2:00 a.m T 98.2, R 80, P22, BP 108/62 Has been dozing while reclined in the recliner by the nurses station. ������� ��� � ��� � 6:00 a.m Requested assistance to and from the bathroom. Voided and had a loose brown bowel movement. Dozing in the recliner.
  • 41. ������� ��� � ��� � 10:00 a.m Upset and states that she wants two pills that she was given in the hospital for her loose stools. Refused a.m. cares. Had a small soft stool without diarrhea. ����������� �� ������ Sundance Medical Center Painted Valley, USA ����� ���� ��� ����������� ���� �������� � ������� ��� Simulated record. © 2003. American Health Information Management Association. All rights reserved. Dare, Jane Dr. Archibald M. Graham Room 773 # 822999 1:00 p.m Patient was evaluated and treated initially by Physical Therapy.
  • 42. ����������� �� ������ 3:00 p.m Asked to speak with husband on the phone. Afterwards the patient stated that she does not want to stay here because no one is caring for her. Husband called and spoke to the head nurse. Husband was assured that Jane’s needs are being attended to. ����������� �� ������ 4:30 p.m Social worker here to see patient. Margie Cutler, RN 7:00 p.m Family came and brought the resident’s husband. He lives in their home about 30 miles away. Patient would like to return home with her husband. Family is stressing the need to stay in this facility for awhile until she gets stronger and can return to her home with home health support. Margie Cutler, RN 10:00 p.m Appearing sleepy and wants to go to bed. Resident still does not want to sleep in her room.
  • 43. States that it is too small but will try it tonight. Margie Cutler, RN 6/15/xx 6:00am Appears to have slept all night. No complaints. ������� ��� � ��� � 10:00 am Resident was hit on the forehead by another resident. No break in skin, Resident states head does not hurt and glasses were not hit. Calm and sitting in chair. Will continue to observe for potential injury. BP 96/68, P116, R 24, PERL. Grasp equal and strong. Denies any discomfort. States, “I’m not scared”. ����������� �� ������ Sundance Medical Center Painted Valley, USA ����� ���� ��� ����������� ����
  • 44. �������� � ������� ��� Simulated record. © 2003. American Health Information Management Association. All rights reserved. Dare, Jane Dr. Archibald M. Graham Room 773 # 822999 Dare, Jane Dr. Archibald M. Graham Room 773 # 822999 6/16/xx Resident is alert and oriented to self and family. Communicates needs with some difficulty. 11:14 a.m Becomes teary eyed when frustrated and then has difficulty in communicating needs. Needs assistance with bath and shampoo. Able to brush own teeth. ����������� �� ������ 1:23 p.m Resident is becoming very abusive to staff. Frequently hollers, “You’re stupid”. to anyone who close by. Is able to feed self after the food has been cut-up and containers are opened for her. Hollers throughout meals, “I don’t like that” and “This is not fit to eat.” Also has
  • 45. been having weepy episodes and states, “I want to get out of here and go home”. ����������� �� ������ 6/17/xx 10:05am Talked to son and a Care Conference is scheduled for tomorrow ����������� �� ������ 2:35 p.m Resident is oriented to person, place and time. Verbal abuse is increasing to all staff and other residents. Spends very little time in her room. States, “It is too small and cold. I just can’t stay in there”. ����������� �� ������ 6/18/xx 10:025am Patient prepared for discharge and transfer. Transfer to St. Mary’s Care Center at Northwild per City Ambulance Service. Transfer sheet, medications, and personal articles sent with resident.
  • 46. ����������� �� ������ Sundance Medical Center Painted Valley, USA ���������� � ��� ����� ��� � ��� ������ ���������� ������� ���� ����� ���� Form 7734b (rev 6/03) MR ���������� ������� ���� Simulated record. © 2003. American Health Information Management Association. All rights reserved. Dare, Jane Dr. Archibald M. Graham Room 773 # 822999
  • 47. PT notes 6/14/x Initial treatment: Resident transferred well with minimal assistance. Independent bed mobility. Strength is equal bilaterally. 4/5 hip musculature, 4/5 quads, 5/5 hamstrings, 4/5 ankle. Sitting and standing balance is good. Ambulated 60’ with wheeled walker and minimal assistance of one. Will see 5 times a week for exercise and gait training with goal of independence in mobility. �������� ��� �������� Social worker notes 6/14/x Tried talking with patient when she was in her wheelchair by the nurses station. She was angry and I was unable to have a conversation with her. A few minutes later she was in the dining room and came with me into the library. Her mood had changed drastically and I was able to review the Bill of Rights. Patient was pleasant but her answers were short phrases. Patient would like to return to her home. Explained to patient that a decision was made with
  • 48. her, her family and her physician to spend some time in this facility after her stay in the hospital. The ultimate plan is for her return to her home to be with her husband. Son requests a Care Conference and it is scheduled for 6/18/xx. �������� ������ ����� OT notes 6/15/xx Resident is being seen for ADL training. She is alert and oriented. She states that her goal is to return to previous living with her husband. Strength and endurance is poor. Functional skills have decreased due to deceased strength and endurance. ����� ����� �� � �� PT 6/16/xx Resident is independent in bed mobility. Transfers with standby assistance. Walks 50’ with wheeled walker and stand-by assistance. Balance is good. Distance depends on whether she is SOB. Was SOB today. Pulse was OK. States that the humidity makes breathing difficult.
  • 49. �������� ��� �������� Sundance Medical Center Painted Valley, USA ���������� � ��� ����� ��� � ��� ������ ���������� ������� ���� ����� ���� Form 7734b (rev 6/03) MR ���������� ������� ���� Simulated record. © 2003. American Health Information Management Association. All rights reserved. Dare, Jane Dr. Archibald M. Graham Room 773 # 822999
  • 50. OT notes 6/17/xx Jane has been pleasant and cooperative. Occasionally she has SOB and decreased endurance due to high humidity weather. Overall demonstrates improving strength, endurance and standing tolerance through increasing weights, repeated exercises, and increasing standing time. Resident would benefit from continued occupational therapy. ����� ����� �� � �� Care Conference 6/18/xx Son states that his mother wants to be near his father who lives in Northwild, about 30 miles away but his father would not be able to care for her and she is not yet a candidate for home health. There is a long term care facility a short distance from their home with a current opening at this time. The son believes that his mother would be much happier if a transfer could be made as soon as possible. Arrangements will be made. �������� ������ �����
  • 51. 6/18/xx Physical and Occupational Therapy Discharge Summary Jane received physical and occupational therapy from the time she was admitted to our facility through her discharge. She progressed from assistance of 1 with transfers and ambulation to minimal assistance only. She is independent in bed mobility. Strength has improved, as has her endurance. The resident can ambulate 100 to 150 feet with a wheeled walker. She can ambulate without a walker, but gait pattern is poor. Her largest remaining problem is shortness of breath, and this limits her activity level. We have been unable to have her become completely independent of the wheelchair because of this. Our recommendations are that Jane continue to ambulate at least 1 to 2 times/day, and that she be encourage to participate in her cares as much as possible. �������� ��� �������� Sundance HealthCare SystemsSundance HealthCare
  • 52. SystemsSundance HealthCare SystemsSundance HealthCare SystemsSundance HealthCare Systems Painted Valley, USAPainted Valley, USAPainted Valley, USAPainted Valley, USAPainted Valley, USA NAME X-RAY NO. DOCTOR DATE REGION EXAMINED M.D. RADIOLOGIST'S SIGNATURE Simulated record. © 2003. American Health Information Management Association. All rights reserved. Jane Dare 1223-14x Who 6/13/xx Chest: PA and Lateral Dare, Jane Dr. Who Room 773 # 822999 6/7/xx Chest: PA and Lateral INDICATION: CHF, pleural effusion, pneumonia. FINDINGS: PA and lateral chest compared with 6-7-xx. There has been slight improvement in the left lower lung field infiltrate. Small bilateral pleural fluid collections persist. Stable cardiac and mediastinal silhouettes.
  • 53. CONCLUSION: Slight interval improvement of the appearance of the chest. WCR/bca ������� �� � �� �