29. 1. Collaborate
Encourage collaboration within
your staff. This way, you’ll give
people with different perspectives
and skill sets an opportunity to
think creatively and challenge
themselves in the given tasks.
30. 2. Positive Management
In A Workplace, Positive Attitude
Breeds Increased Productivity.
Given This, A Positive
Management Among Employees
Could Lead To Positive Results And
More Productive Team.
31. 3. Awards And Recognition
The best way to recognize you
employees’ efforts is to give them
incentives or awards. Match your
employee rewards program to the
needs and interests of employees are a
key to increase morale and productivity.
32. 4. Set Attainable Common Goals
Look for your staff’s participation to establish
the ways you can accomplish both short-term
and long-term goals. This way, they can set
their minds to the goals and give them the
tools they need to accomplish them which is an
efficient way to check more goals off your list.
33. 5. Team Building
Work hard, play hard. When your employees
make so many efforts at work, they deserve to
have a break. Bonding over something funny
or having down-time at things like team
lunches breaks down the barriers that allow
your employees to feel comfortable at work.
34. 6. Work-Life Balance
Establishing work-life balance is a major
factor in increasing productivity. According
to experts, it can increase employee
attraction and retention, and boost
workforce productivity.
43. SEVEN
DRIVERS
5. Organising Work
6. Networking
and collaborating
1. Building
leadership and
management
capability
4. Investing in
people and
skills
7. Measuring
what matters
2. Creating
productive
workplace
culture
3. Encouraging
innovation and
the use of
technology
44. Networking
Exchanging
information for
mutual benefit
Cooperation
Short term
informal
relationship for
sharing
information
with separate
goals and
resources
Coordination
Longer term
effort around a
project or task
with some
sharing of
resources and
division of
roles
Collaboration
Changes the
way
organizations
work together
for a common
vision resulting
in service
integration, or
system change
Ways of Working Together
47. Adapting to Change
To create a customer experience that is…
Faster
Easier
Cheaper
More Personal
48. What Customers Want
Thanks to digital, customers now expect a shopping experience that is:
FASTER EASIER CHEAPER
MORE
PERSONAL
How Retailers Can Respond
Thanks to digital, customers now expect a shopping experience that is:
TIMELY RELEVANT CONTEXTUAL TARGETED
50. SMART IS KNOWING MY SWOT
Strengths
What unique benefit(s) do you
provide?
Weaknesses
What customer need(s)
remain unfulfilled?
Opportunities
How can you add more value?
How can you overturn
weaknesses?
Threats
Where might you lose
customers?
You
51. SWOT THE DIFFERENCE
WORK HARD AND WORK SMART
WORKING HARD
Doing The Job
Thinking/ Planning After Doing
The Job
Dedication Or Doing Work Without
Intention About Result
No Added Value (Going The Extra
Mile)
One Way Of Doing The Job
WORKING SMART
Getting The Job Done
Thinking And Planning Ahead Of
The Job
Always Having The End Result In
View
Adds Value
Many Ways Of Getting The Job
Done
53. WORKING SMART MEANS:
You Are Continuously Making Efforts At Improving Yourself In Every Way:
- Your Knowledge
- Your Skills
- Your Attitudes
You Plan Well Ahead Of Time Always
54. WORKING SMART MEANS:
You Leverage On Vital Life Skills To Have An Advantage Over Whatever
Situation You May Find Yourself – Vital Life Skills Such As:
1. - Human Relations ( Healthy Interpersonal Relations Skills)
2. - Communication Skills
3. - Negotiation Skills
4. - Problem-solving Skills
5. - Decision-making Skills.
6. - Organizational Skills
55. WORK SMART BY SETTING SMART OBJECTIVES
S - SPECIFIC
M - MEASURABLE
A - ACHIEVABLE
R - REALISTIC
T - TIME - BOUND (TIMELY)
56. BENEFITS OF WORKING SMART
Fulfilment: You Derive Satisfaction, Contentment, Achievement In
What You Do
Productivity: You Achieve More Output Without Overly Exerting
Yourself
Effectiveness: Time, Cost, Results
Adding Value: Going The Extra Mile As Permitted By Authority.
57. CONSEQUENCES OF NOT WORKING SMART
1. Burn-out, Fatigue, invariably our health is affected
2. Inability to achieve our set-goals, targets etc.
3. Low productivity (Poor value-add)
4. Loss of self worth, actualization
5. Output less than our input, as such, our efforts are not being
maximized.
58. The basic model of motivation
shows that when a need exists,
an individual engages in goal-
directed behavior designed to
satisfy that need.
MOTIVATING THE WORKFORCE
Need
Goal-Directed
Behavior
Need Satisfaction
59. 59
TWO FACTOR
MOTIVATION
THEORY
Area of Satisfaction
Area of Dissatisfaction
Motivators
influence level of
satisfaction.
Hygiene factors influence
level of dissatisfaction
Motivators
Hygiene Factors
Achievement
Recognition
Responsibility
Work itself
Personal growth
Working conditions
Pay and security
Company policies
Supervisors
Interpersonal
relationships
69. If You Have Personal
Calls When You Are At
Work, Try To Finish
Them As Soon As
Possible
70. Do Not Let Them
Badly Affect Your
Productivity
71. THESE PHONE CALLS CAN:
Lower Your
Concentration,
Resulting In Some
Mistakes
Lose Your Boss’ Good
Impression On You
& Rob Your
Opportunity To Get
Promoted
89. “Sleep Is That Golden Chain That
Ties Health And Our Bodies
Together”
Make Sure That You Sleep
Enough 8 Hours A Day To Be
Physically And Mentally
Healthy At Work
90. Lack Of Sleep Makes You Tired, And Unable To Work At 100% Of
Productivity