ICAWC 2013 - Creating a Happy & Productive Workplace - Henry Stewart

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ICAWC 2013 Barcelona, Spain - Henry Stewart's presentation on Creating a Happy & Productive Workplace

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ICAWC 2013 - Creating a Happy & Productive Workplace - Henry Stewart

  1. 1. Creating a Happy Workplace Henry Stewart Happy Ltd
  2. 2. Best Workplaces: UK Top 20
  3. 3. Worked in Sector More than 10 Years Less than 10 Years
  4. 4. Loredana Madonna
  5. 5. No Yes
  6. 6. I Love my Job No Yes
  7. 7. Work/life Balance Good Could be better
  8. 8. Avoid Mistakes Celebrate Mistakes
  9. 9. Recruit for: Attitude Skills & Qualifications
  10. 10. You Prefer Complete Freedom Freedom Within Guidelines Being told what to do
  11. 11. Happy Workplace Key Priority Nice to Have
  12. 12. People work best when they feel good about themselves
  13. 13. £100,000 £235,000 Alex Edmans, Wharton Business School
  14. 14. Maslow’s Hierarchy of Needs Self -actualisation Self-esteem Belonging Safety Physical Needs: Eat, Sleep
  15. 15. Pyramid of Management Needs Trust Freedom Challenge Support Communication Reward
  16. 16. Pre Approve It
  17. 17. Behaviours of Great Managers Activity: Identify the two most important • • • • • • • • – Project Oxygen: Top 8 Technical skills Good communicator Help with career development Be productive and results-oriented Empower your team and don't micromanage Express interest Be a good coach Clear vision 07/11/2013 All rights reserved © Mutual Ventures Ltd 2013 17
  18. 18. Behaviours of Great Managers 1. Be a good coach 2. Empower your team and don't micromanage 3. Express interest 4. Be productive and results-oriented 5. Good communicator 6. Help with career development 7. Clear vision 8. Key technical skills. 07/11/2013 All rights reserved © Mutual Ventures Ltd 2013 18
  19. 19. 1) Be a Good Coach
  20. 20. Support Principles Targets Job Ownership Feedback
  21. 21. Celebrate Mistakes
  22. 22. Roles of Management Strategy Decision Making Supporting Challenging Nurturing
  23. 23. Roles of Management Role A Strategy Decision Making Role B Supporting Challenging Coaching
  24. 24. One thing I like about these ideas...
  25. 25. One thing I will do this week...
  26. 26. 80 Ideas - Free henry@ happy.co.uk @happyhenry
  27. 27. Creating a Great Workplace Henry Stewart henry@happy.co.uk 07870 682442 Twitter: happyhenry
  28. 28. Enabling Change
  29. 29. Who would you recruit?
  30. 30. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. Trust Your People Make Your People Feel Good Give Freedom within Clear Guidelines Be Open and Transparent Recruit for Attitude, Train for Skill Celebrate Mistakes Community: Create Mutual Benefit Love Work, Get a Life Select Managers Who are Good at Managing Play to your strengths

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