1. PAUL L GUE pgue01@gmail.com
3178 Walking Stick Overlook Marietta, GA 30066 Phone. 678-427-4317
https://www.linkedin.com/in/paulgue
EXECUTIVE IT PROFILE:
Results-driven in the planning and execution of short- and long-term IT strategies that align with
business needs to result in significant profit gains. Proven technology strategist, with an ability to
oversee major technology implementations and restructuring efforts that lead to substantial
savings and revenue growth. Strong client, vendor, and business partner relationship
management talents. Interface effectively with executive and technical management at all levels.
Core competencies include:
• Strategic Business Planning
• IT Infrastructure Asset Management
• Business Transformation
• Strategic Business Planning
• Merger and Acquisitions, Integration
• Project Portfolio Management
• Cloud Strategy
• Compliance (SOX, COBIT, SSAE16,
HIPAA/HITECH, PCI, ISO27001)
• Enterprise Architecture
• BI/Data Analytics
• Vendor Management / Relationships
• Financial Management/Cost Optimization
• Software Development Lifecycle Management
PROFESSIONAL EXPERIENCE:
HealthIT Capital Advisors
Information Technology Consultant, Marietta, GA April 2016 - Present
Independent Information Technology Consultant working in partnership with clients on aligning
technology with business objectives. Specifically assisted clients with risk assessments,
healthcare governance, security audits (HIPAA, PCI), system process and workflow, IT
infrastructure and datacenter consolidation, and Release of Information workflow.
CIOX HEALTH, Alpharetta, GA September 2009 – March 2016
(Formally HEALTHPORT TECHNOLOGIES)
CIOX Health is the nation’s largest provider of release of information service and audit
management software. HealthPort processes and delivers over 23 million ROI requests per year
for over 22,000 hospitals, clinics, and payer systems. CIOX Health employs over 6000 associates
with revenues of $620 Million.
CIO – 2012 – 2016
Responsible for the daily operations and strategic vision of CIOX Health Information Technology
teams. Liaised daily with cross-functional teams, vendors, and executive and business
management in the planning and execution of major IT initiatives. Directly managed and
mentored a team of 68 multidisciplinary employees in supporting the operational and strategic
goals of the company. Provide three-year planning for IT systems, infrastructure, and security
roadmaps. Managed a SG&A and Capital budget of $42 million.
♦ Orchestrated design and development of, and worked closely with, cross-functional
departments in refining a comprehensive three-year IT strategic plan aligned with the
business’ strategic plan.
♦ Worked with providers and payers on interoperability with their platforms (EMR – Epic,
Cerner, McKesson, Insurance Companies - payers)
♦ Implemented several new policies and procedures supporting operational excellence including
change management, architectural review committee, build and release management,
service level agreements, and DR planning and testing.
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♦ Reduced overall stay in business activities by 30% by embracing a cloud first strategy. Moved
many non-IP based systems to cloud providers thereby decreasing “keep the lights on”
activities and focus on projects that created business value and bottom line growth.
♦ Responsible for and managed the IT components for M&A. Lead 8+ M&A integrations and
data center consolidations. Most recently completed the planning and integration of CIOX
Health largest competitor.
♦ Increased employee retention by completing employee-position analysis and implementation
of formal training programs. Introduced formal and informal employee rewards programs.
♦ Built a security organization from the ground up, focused on security policies and procedures,
Risk Analysis, security monitoring and alert infrastructure, annual penetration audits.
Implemented infrastructure security standards, and secure coding analysis and controls for
development.
♦ Member of the Executive Team leading the company through a sale to a private equity firm.
Responsible for all due diligence activities on IT and Security.
♦ Involved in contract review and negotiations, to include BAA, New and Renewed business,
onsite security reviews, and Security contracts
♦ Decreased server and desktop TCO by 40% through implementation of VMWare and VDI/Wyse
thin clients. Increased overall desktop security posture and decreased patch
management/software updates to end-users.
♦ Managed key business development initiatives supporting the company’s strategic vision,
increasing revenue and customer base. Responsible for internal developed systems (Java
and .NET, Agile SDLC, DevOps Change Management), including Print Mail Systems, BPM,
NLP, Electronic Delivery, Release Pricing, and Release Delivery. Company doubled in
revenue and volume during this period.
VICE PRESIDENT IT OPERATIONS – 2009 – 2012
♦ Consolidated numerous SUN Solaris Oracle servers to Virtual Linux servers, saving 30% in
maintenance and support SG&A costs and improved performance by 20%.
♦ Architected new network and server environment and implemented service level agreements
with various business systems, achieving 99.99% availability. Increased alert and
monitoring capabilities supporting a 24x7x365 operations.
♦ Spearheaded implementation of IT-specific HIPAA/HITECH, PCI, and SSAE16 policies and
controls, successfully passing various healthcare facility and industry audits with zero
material deficiencies.
♦ Performed cost analysis for all new and proposed infrastructure projects. Developed business
case and justification, presenting to Executive Management.
♦ Implemented new support processes and tools that reduced help desk hold times from 30
minutes to less than 1 minute. Increased customer satisfaction to 98% by installing new
tracking system and publishing service level agreements and escalation paths for support
teams.
♦ Implemented Single Sign On (SSO) and Mobile Device Management (MDM) technologies
supporting the companies BYOD initiative.
♦ Created N+1 architecture for all business system, resulting in reduced downtime and
eliminated business outages for maintenance windows.
♦ Presidents Club award for 2011 performance.
PRGX, Atlanta, GA October 2000 – September 2009
Advanced progressively through positions of increasing responsibility from initial role as IT Project
Manager to Vice President, IT for this $400M global leader in financial services, recovery audit,
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and profit improvement. PRGX provided financial services to Fortune 1000 clients across more
than 40 countries.
VICE PRESIDENT IT INFRASTRUCTURE AND OPERATIONS, 2005 – 2009
DIRECTOR, IT OPERATIONS AND SUPPORT, 2000 – 2005
Responsible for all aspects of operations and support globally for enterprise-wide IT
infrastructure. Managed the infrastructure and support teams located across the United States,
Canada, Latin America, Europe, and Australia. Created and implemented detailed project
strategies. Developed and managed $34 million in SG&A and Capital budgets. Conducted
monthly P&L variance reports and analysis.
♦ Spearheaded development and implementation of several new policies and procedures for
areas such as change management, service level agreements, and disaster recovery.
♦ Championed implementation of IT-specific SOX and HIPAA matrices and controls, successfully
passing SOX audit with zero material deficiencies.
♦ Key player in major cost restructuring initiative resulting in reduction of IT and departmental
expenses by $5MM over a 2-year period.
♦ Steered deployment of system virtualization technologies across all corporate data centers,
leading to a forecasted annual savings of $3MM over a three-year period.
♦ Established and chaired Architectural Review Committee responsible for review and approval
of all new infrastructure and application development projects.
♦ Integrated several acquired companies from an Information Technology perspective.
Integrations include the consolidation of several remote data centers into the Corporate
Data Center. Utilized Citrix MetaFrame and Server Virtualization (VMWare)to facilitate the
consolidation of infrastructure and support services to achieve an overall reduced
infrastructure and streamlined processing, thus reducing Capital and Operating expenses by
greater than 20%.
♦ Reduced network costs by 30% by re-engineering of the enterprise wide area network (WAN)
for all domestic locations.
HARBOR DENTAL PROPERTIES, Norcross, GA January 2000 –October 2000
Harbor Dental Properties was a start-up company providing fully equipped office space for
Dentists and full service financial offerings to the dental community in the form of eCheck-
up.com.
DIRECTOR, INFORMATION TECHNOLOGY
Managed all aspects of IT infrastructure design, development, and support. Oversaw the full life
cycle of several projects concurrently. Directed the design and development of several innovative
technologies for the Saas environment - eCheck-up.com, a Web-based accounting / payroll /
reporting system based on the Lawson accounting system.
* * * * * * * *
Prior experience includes roles as Network Administrator for Spectrx, Inc., and for banking.com /
Leapfrog Technologies, and as MIS Manager, IT Director, AVP for Unity Mortgage Corp.
EDUCATION AND CREDENTIALS
Management Information Systems − ATHENS STATE UNIVERSITY, Athens, Alabama 1990 - 1992
Computer Science − CALHOUN COMMUNITY COLLEGE, Decatur, Alabama 1988 - 1990
Affiliations:
Board of Directors – Non-Profit Organization
Member – GCLA - Georgia CIO Leadership Association
Nominee GCLA CIO of the Year 2014, 2015
4. PAUL GUE — Page 4
Volunteer – WIT (Women in Technology) – 2014, 2015
Health Information IT – Partnered with Georgia Lt. Governor Casey Cagle on establishing Georgia
as the HealthIT Capital in the US.
Contributor – published articles for HIMMS, Health Informatics, AHIMA