Héctor Vergara is a senior IT and project manager with almost 20 years of experience. He has a proven track record of aligning business objectives and IT priorities as well as implementing structured methodologies to manage projects and maximize returns. Vergara has experience leading teams and driving innovation at various companies across industries including consumer goods, beverages, and startups. He holds a Global MBA and PMP certification.

1. HÉCTOR RENÉ VERGARA ROBLES
Mexico City, Miguel Hidalgo Mobile: (+52.1.55) 3977.0270 hectorvr@global.t-bird.edu
LinkedIn Profile: http://mx.linkedin.com/in/hectorvergararobles
Executive Summary
Héctor Vergara is a proven Senior IT and Project Manager who has achieved results based on aligning business objectives
and IT priorities reporting to CEO, Global CIO and Executive Committee. His wide business acumen and experience
allows him to propose and advise as a business partner including the technological factor as well as feasibility analysis.
He has the abilities required for working on big international or startups small/medium size companies where creating
from scratch is every day’s challenge. He studied a Global MBA, has almost 20 years of experience on industry and he
has developed strong leadership and management skills working with medium and large teams including managers,
technical and business experts resulting on highly motivated teams and individual growth for team members.
P R O F E S S I O N A L E X P E R I E N C E
2015-2016 VIRTUAL MARKET– Global Program/Project Director
Mexican Startup Company focused on building the biggest retail chain by recruiting Mom & Pop stores enabling technology
(hardware & software), strategic alliances (CPGs, Distributors) and complementary services.
Responsibilities: Provide Advise and Support to Senior Management to Manage Program and Project Portfolio maximizing the
Business ROI based on a Structured Methodology.
⋅ Created and implemented the Innovation Funnel Framework for evaluating ideas and quickly move to project phase for most
value adding ideas.
⋅ Developed and implemented a Visual Prioritization Matrix to compare all business projects enabling senior management
decision taking based on value/complexity information.
⋅ Reduced active projects/ideas from more than 50 to less than 20 with less resources involved and producing 90% of the
planned objectives.
⋅ Implemented in less than ninety days a corporative network (Bitrix) enabling collaboration, document storing and project
management enabling organized communication across all the company.
2014-2015 VIRTUAL MARKET– Software Development Factory Deputy Director (Subdirector)
Responsibilities: Develop Top Quality Software for internal and external Virtual Market Customers maximizing resources
investment.
⋅ Gathered and created a highly motivated development team, organization strategic design including 20+ hired positions within
six months, team work buildings, local HR management and intensive focus on people needs.
⋅ Created and implemented in three months Software Development Life Cycle (SDLC) for the critical and key Virtual Market
application through involving senior management, business communication and leveraging on operational areas to achieve
monthly stable releases versus weekly or biweekly unstable releases.
⋅ Improved development productivity with quality and meet planned delivery dates achieving this by implementing a Project
Management Office (PMO) and a gaming productivity dashboard to objectively measure and award outstanding performance.
Achieved in three months.
⋅ Align Factory resources to business priorities negotiating with business managers and directors to deliver or exceed expected
outcome, enabling business to meet customer needs.
⋅ Several new products or enhancements to existing ones for Web and Mobile platforms (Android) using open source and
Microsoft technologies.
2011-2014 EL CHOW – Co-founder / Administration and Operations Director
Innovative company dedicated to drinking related novelties, serving drinks and beverage shots in big celebration parties.
Responsibilities: Business Governance and Structure, Financial and Operations Control.
⋅ More than 100 events sold on year one, more than 300 on year 3, executed 15 events simultaneously during pick season,
expositor in Expo Tu Boda, ExpoPublicitas with growing presence.
⋅ Processes and procedures created and implemented to scale capacity from 1 to N events executed simultaneously.
⋅ Supply chain development including several vendors, international and national, guarantying supplies based on demand and
forecast planning.
⋅ Selected and implemented a cloud-based low-cost ERP and CRM, four months from selection to rollout.
⋅ Enabling on-line information to web access to sales/operations team members using Google Apps.
⋅ Brand positioning and sales increasing using digital and media marketing based on Google Adwords.

2. HÉCTOR RENÉ VERGARA ROBLES (Page 2)
2006-2011 GRUPO PEÑAFIEL – Growing up in several positions, delivering value to the organization
Transnational consumer goods company – beverages industry.
SAP Implementation Integration Manager (2009-2011)
Responsibilities: Managed business and technical teams (finance, manufacturing, logistics, distribution, and IT). Integrated end-
to-end processes definition. Defined technical architecture and landscape. Met project timelines to key milestones.
⋅ Integrated SAP tests for end-to-end processes, validating all business processes correct and integrated across areas. Executed
100% of User Acceptance Test (UAT) with on-time approvals, meeting project timeline.
⋅ Led and executed Xalostoc production facility Go-Live, solving critical issues, and validating business data. Negotiated business
management commitment, 100% critical incidents solved over the cut over and go-live weekend.
Information Technology Manager (2007-2009)
Responsibilities: Aligned IT and business priorities with senior management. Defined and implemented IT strategy.
Standardized processes with IT headquarters. Managed vendors and improved levels of service. Managed and optimized IT
Budget (cost reductions).
⋅ Reduced IT budget, 15% versus 10% objective. Improved business profitability through IT efficiencies not affecting service but
improving it. Saved 10% on budget payroll and 5% on expense.
⋅ Standardized IT Mexico processes with USA IT headquarters. Leveraged HQ infrastructure, project methodology, and team,
improving troubleshooting response time, minimizing business disruptions related to IT failures, and approving business projects
based on PMP methodology and Project Portfolio Management.
Information Technology Applications Manager (2006-2007)
Responsibilities: Enabled business continuity through critical up and running systems. Prioritized and managed business
department requirements. Improved service and leveraged on IT headquarters to improve service and reduce costs. Managed IT
applications budget.
⋅ Designed and implemented Work Orders (business requirements) prioritization process. Worked on most valued-added business
priorities through departmental directors approvals and priorities allocation, no cost implementation, discarding 60% back
logged work orders and 100% departmental directors committed to support, and following new methodology.
2001-2006 CADBURY ADAMS - Grew up, delivering value to the organization
Transnational consumer goods company – confectionary and beverages industry.
IT Technical Services Manager (2005-2006)
Responsibilities: Improved technical landscape and optimized resource usage. Supported critical applications (sales, invoicing,
and HHs). Led technical specialists for databases, Citrix, client-server, and Web technologies.
Senior IT Project Coordinator (2001-2005)
Responsibilities: Defined and supervised projects execution (sizing, architecture, budget, and vendor management). Provided
internal consultancy for Microsoft and Web technologies. Explored new technology and crafted business cases. Supported for
Mexico, Caribe and Central America business units.
2000-2001 INTERSOFTWARE – Microsoft Technologies – Senior Technological Consultant.
1997-2000 WARNER LAMBERT (ADAMS) – IT Project Coordinator.
E D U C A T I O N
Global MBA - THUNDERBIRD SCHOOL OF GLOBAL MANAGEMENT, PHOENIX / ITESM (2007- 2009)
B.Sc. in Computing Engineering - INSTITUTO POLITECNICO NACIONAL ESIME Culhuacan (1994-1998)
Course for PMP (Project Management Professional) Certification – ABIZTAR LEARNING TECHNOLOGIES (2016)
Startup Incubator Training - “Yo Reparto” Business Plan Development – ITESM (2011-2012)
Microsoft Certified Solution Developer - MICROSOFT OFFICIAL COURSES (1999-2001)
A W A R E N E S S
Performance of 83% (Outstanding) on MANAGERIAL ASSESSMENT OF PROFICIENCY (MAP) (2015)
Best Leaders on IT – Best Business Alignment Category - CIO Mexico – InfoWorld Magazine (2008)
Languages: Spanish native and fluent in English. Hobbies: Reading, Entrepreneurship, Triathlon, and Marathon.