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Bridgette	
  Chancellor	
  –	
  (Hoku)	
   	
   	
   	
   100	
  10th	
  Ave	
  Apt	
  2A2,	
  Fairbanks,	
  AK	
  99701	
  
	
  
Objective	
  
	
  
	
  	
  	
  To	
  seek	
  a	
  long	
  term	
  sales	
  position	
  with	
  a	
  positive	
  environment	
  and	
  growth	
  potential	
  for	
  the	
  company	
  as	
  well	
  as	
  
gaining	
  the	
  opportunity	
  to	
  grow	
  professionally.	
  	
  
	
  
Work	
  Experience	
  
	
  
	
  	
  	
  Denali	
  Industrial	
  Supply,	
  Inc.,	
  Fairbanks,	
  AK	
  -­‐	
  Outside	
  Sales	
  Rep	
   	
   September	
  2013	
  -­‐	
  2016	
  
• Provide	
  the	
  best	
  customer	
  service	
  possible	
  and	
  never	
  decline	
  a	
  customer’s	
  call	
  regardless	
  of	
  time	
  or	
  day.	
  
• Created	
  a	
  customer	
  base	
  that	
  chooses	
  to	
  pass	
  up	
  competition	
  and	
  give	
  recommendation	
  based	
  off	
  their	
  
satisfied	
  experience.	
  
• Conduct	
  detailed	
  daily	
  logs	
  and	
  reports	
  for	
  managers	
  and	
  owners	
  to	
  view	
  current	
  ongoing	
  process.	
  
• Continue	
  networking	
  to	
  ensure	
  customers	
  are	
  getting	
  the	
  best	
  in	
  price	
  while	
  maintaining	
  profit	
  margins.	
  
• Utilize	
  a	
  multitude	
  of	
  inventory	
  and	
  ordering	
  tracking	
  systems	
  to	
  maintain	
  100%	
  accountability	
  and	
  work	
  
order	
  status	
  
• Scheduled	
  daily	
  and	
  weekly	
  meetings	
  with	
  potential	
  customers	
  as	
  well	
  as	
  follow-­‐ups	
  with	
  current	
  
customers.	
  
	
  
	
  	
  	
  Delta	
  Industrial,	
  Fairbanks,	
  AK	
  –	
  Outside	
  Sales	
  Rep	
  	
   	
   	
   Aug.	
  2012	
  –	
  Sept.	
  2013	
  
• Assist	
  General	
  manager	
  in	
  acquiring	
  new	
  accounts	
  and	
  advise	
  on	
  parts	
  and	
  service	
  to	
  heavy	
  equipment	
  and	
  
tractor	
  trailer	
  trucks.	
  
• Took	
  rental	
  fleet	
  from	
  40%	
  rentals	
  to	
  90%	
  -­‐	
  plus	
  rental	
  rate	
  in	
  under	
  three	
  months.	
  
• Saved	
  Delta	
  Transport	
  approximately	
  $420,000	
  on	
  a	
  single	
  purchase	
  of	
  six	
  Freightliner	
  glider	
  builds	
  while	
  
still	
  gaining	
  $1.2	
  million	
  gross	
  with	
  profit	
  margin	
  of	
  22%.	
  
• Marketed	
  service	
  which	
  took	
  empty	
  bays	
  and	
  sending	
  mechanics	
  home	
  to	
  full	
  bays	
  and	
  FT	
  plus	
  OT	
  for	
  
mechanics.	
  
• Created	
  and	
  maintained	
  numerous	
  large	
  accounts	
  such	
  as	
  AK	
  Rail	
  Road,	
  DOT,	
  City	
  of	
  Fairbanks,	
  Alyeska	
  
and	
  so	
  on.	
  
• Conduct	
  weekly	
  visits	
  to	
  all	
  rented	
  equipment	
  for	
  maintenance	
  checks	
  and	
  ensure	
  zro	
  hours	
  lost	
  to	
  the	
  
customer.	
  
• Monthly	
  reassessment	
  of	
  current	
  vendor	
  accounts	
  to	
  gain	
  lower	
  percentage	
  over	
  cost.	
  
• Created	
  service	
  packets	
  and	
  order	
  parts	
  as	
  needed	
  through	
  coordination	
  of	
  multiple	
  outside	
  vendors.	
  
	
  
o Lithia	
  Chevrolet,	
  Fairbanks,	
  AK	
  –	
  Parts	
  advisor	
  	
   	
   	
   	
   July	
  2011	
  –	
  August	
  2012	
  
o Justa	
  Store,	
  Fairbanks,	
  AK	
  –	
  Cashier	
  	
   	
   	
   	
   	
   July	
  2010	
  –	
  March	
  2011	
  
o B&R	
  Products,	
  Miami,	
  FL	
  –	
  Purchasing	
  and	
  Inventory	
  Control	
   	
   Oct.	
  2007	
  –	
  June	
  2010	
  
o The	
  Strand	
  at	
  Pine	
  Crest,	
  Miami,	
  FL	
  –	
  Assistant	
  /	
  Hair	
  stylist	
  	
   	
   Aug.	
  2007	
  –	
  Feb.	
  2010	
  
o Nail	
  Arts,	
  Miami,	
  FL	
  –	
  Manager	
   	
   	
   	
   	
   	
   April	
  2007	
  –	
  Aug.	
  2007	
  
o MCCS	
  PX,	
  Camp	
  Pendleton,	
  CA	
  –	
  Customer	
  Service	
  Rep	
   	
   	
   Oct.	
  2004	
  –	
  July	
  2006	
  
o Communication	
  Center,	
  Camp	
  Pendleton,	
  CA	
  –	
  Office	
  clerk	
   	
   May	
  2005	
  –	
  Nov.	
  2005	
  
o US	
  Army,	
  Ft	
  Lee,	
  Virginia	
  –	
  Metal	
  Fabricator	
  /	
  Welder	
   	
   	
   Feb.	
  2003	
  –	
  June	
  2004	
  
	
  
Military	
  Experience	
  (44B	
  –	
  Metal	
  worker)	
  
• Repaired	
  metal	
  surfaces	
  and	
  maintained	
  welds	
  on	
  numerous	
  items	
  using	
  a	
  variety	
  of	
  processes	
  for	
  the	
  
purpose	
  of	
  availability	
  and	
  functioning	
  of	
  required	
  items	
  and	
  to	
  ensure	
  safety	
  at	
  all	
  times.	
  
• Maintained	
  shop,	
  equipment,	
  tools,	
  Vehicles,	
  etc.	
  through	
  attention	
  to	
  detail,	
  ensuring	
  100%	
  accountability	
  
of	
  all	
  assigned	
  equipment.	
  	
  
• Coordinated	
  with	
  Administration	
  and	
  other	
  trades	
  for	
  the	
  completion	
  of	
  projects	
  and	
  work	
  orders	
  
efficiently.	
  
• Cross-­‐trained	
  to	
  conduct	
  heavy-­‐duty	
  mechanical	
  work	
  and	
  conduct	
  petroleum	
  samples	
  as	
  the	
  Army	
  Oil	
  
Analysis	
  Program	
  (AOAP)	
  Monitor.	
  
Bridgette	
  Chancellor	
  –	
  (Hoku)	
   	
   	
   	
   100	
  10th	
  Ave	
  Apt	
  2A2,	
  Fairbanks,	
  AK	
  99701	
  
	
  
	
  
Skills	
  
	
  
• Proficient	
  in	
  use	
  of	
  Master	
  Production	
  Scheduling	
  and	
  Forecasting	
  software’s	
  
• Proficient	
  in	
  MS	
  Office	
  
• Karmak,	
  Fleetcross,	
  Point	
  of	
  Rental,	
  Legend	
  Software	
  
• Lease	
  agreement	
  development	
  
• Compact	
  equipment	
  Maintenance	
  and	
  safety	
  inspections	
  
• Excellent	
  written,	
  communication	
  and	
  administrative	
  management	
  skills	
  	
  
• FAX,	
  phone,	
  email,	
  etc.	
  
• Consistent	
  with	
  initiative	
  and	
  independent	
  judgment	
  
• Certified	
  Operator	
  and	
  Trainer	
  on	
  compact	
  equipment	
  through	
  Gehl	
  Train	
  the	
  trainer	
  program	
  
• Issuing	
  of	
  Purchase	
  orders	
  following	
  equipment	
  sales	
  
• 100%	
  Inventory	
  on	
  parts	
  and	
  fleet	
  
• 45	
  wpm	
  typing	
  
• 10	
  key:	
  7700	
  keystrokes	
  
• Knowledge	
  Welding	
  equipment,	
  welders	
  and	
  plasma	
  cutter	
  
• Basic	
  knowledge	
  with	
  multitude	
  of	
  services	
  on	
  heavy	
  duty	
  trucks,	
  trailer	
  and	
  equipment	
  
	
  
	
  
References	
  
	
  
Professional	
  (company,	
  name,	
  phone,	
  city,	
  state)	
  
1. A1	
  Recovery	
  –	
  Tommy	
  Hagan,	
  (907)750-­‐7638	
  
2. Great	
  Northwest	
  –	
  Merle	
  Powers	
  (907)	
  590-­‐7086	
  
3. Interior	
  AK	
  Roofing	
  –	
  Joel	
  Rutheford	
  (706)	
  329-­‐0367	
  
	
  
Personal	
  
1. Jessie	
  Calice,	
  (907)	
  378-­‐9993	
  
2. Lorraine	
  Grijalva,	
  (907)	
  328-­‐8799	
  
3. Eric	
  Nordstrom,	
  (907)	
  888-­‐4577	
  
	
  

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Resume 2016
 

Hoku's Resume

  • 1. Bridgette  Chancellor  –  (Hoku)         100  10th  Ave  Apt  2A2,  Fairbanks,  AK  99701     Objective          To  seek  a  long  term  sales  position  with  a  positive  environment  and  growth  potential  for  the  company  as  well  as   gaining  the  opportunity  to  grow  professionally.       Work  Experience          Denali  Industrial  Supply,  Inc.,  Fairbanks,  AK  -­‐  Outside  Sales  Rep     September  2013  -­‐  2016   • Provide  the  best  customer  service  possible  and  never  decline  a  customer’s  call  regardless  of  time  or  day.   • Created  a  customer  base  that  chooses  to  pass  up  competition  and  give  recommendation  based  off  their   satisfied  experience.   • Conduct  detailed  daily  logs  and  reports  for  managers  and  owners  to  view  current  ongoing  process.   • Continue  networking  to  ensure  customers  are  getting  the  best  in  price  while  maintaining  profit  margins.   • Utilize  a  multitude  of  inventory  and  ordering  tracking  systems  to  maintain  100%  accountability  and  work   order  status   • Scheduled  daily  and  weekly  meetings  with  potential  customers  as  well  as  follow-­‐ups  with  current   customers.          Delta  Industrial,  Fairbanks,  AK  –  Outside  Sales  Rep         Aug.  2012  –  Sept.  2013   • Assist  General  manager  in  acquiring  new  accounts  and  advise  on  parts  and  service  to  heavy  equipment  and   tractor  trailer  trucks.   • Took  rental  fleet  from  40%  rentals  to  90%  -­‐  plus  rental  rate  in  under  three  months.   • Saved  Delta  Transport  approximately  $420,000  on  a  single  purchase  of  six  Freightliner  glider  builds  while   still  gaining  $1.2  million  gross  with  profit  margin  of  22%.   • Marketed  service  which  took  empty  bays  and  sending  mechanics  home  to  full  bays  and  FT  plus  OT  for   mechanics.   • Created  and  maintained  numerous  large  accounts  such  as  AK  Rail  Road,  DOT,  City  of  Fairbanks,  Alyeska   and  so  on.   • Conduct  weekly  visits  to  all  rented  equipment  for  maintenance  checks  and  ensure  zro  hours  lost  to  the   customer.   • Monthly  reassessment  of  current  vendor  accounts  to  gain  lower  percentage  over  cost.   • Created  service  packets  and  order  parts  as  needed  through  coordination  of  multiple  outside  vendors.     o Lithia  Chevrolet,  Fairbanks,  AK  –  Parts  advisor           July  2011  –  August  2012   o Justa  Store,  Fairbanks,  AK  –  Cashier             July  2010  –  March  2011   o B&R  Products,  Miami,  FL  –  Purchasing  and  Inventory  Control     Oct.  2007  –  June  2010   o The  Strand  at  Pine  Crest,  Miami,  FL  –  Assistant  /  Hair  stylist       Aug.  2007  –  Feb.  2010   o Nail  Arts,  Miami,  FL  –  Manager             April  2007  –  Aug.  2007   o MCCS  PX,  Camp  Pendleton,  CA  –  Customer  Service  Rep       Oct.  2004  –  July  2006   o Communication  Center,  Camp  Pendleton,  CA  –  Office  clerk     May  2005  –  Nov.  2005   o US  Army,  Ft  Lee,  Virginia  –  Metal  Fabricator  /  Welder       Feb.  2003  –  June  2004     Military  Experience  (44B  –  Metal  worker)   • Repaired  metal  surfaces  and  maintained  welds  on  numerous  items  using  a  variety  of  processes  for  the   purpose  of  availability  and  functioning  of  required  items  and  to  ensure  safety  at  all  times.   • Maintained  shop,  equipment,  tools,  Vehicles,  etc.  through  attention  to  detail,  ensuring  100%  accountability   of  all  assigned  equipment.     • Coordinated  with  Administration  and  other  trades  for  the  completion  of  projects  and  work  orders   efficiently.   • Cross-­‐trained  to  conduct  heavy-­‐duty  mechanical  work  and  conduct  petroleum  samples  as  the  Army  Oil   Analysis  Program  (AOAP)  Monitor.  
  • 2. Bridgette  Chancellor  –  (Hoku)         100  10th  Ave  Apt  2A2,  Fairbanks,  AK  99701       Skills     • Proficient  in  use  of  Master  Production  Scheduling  and  Forecasting  software’s   • Proficient  in  MS  Office   • Karmak,  Fleetcross,  Point  of  Rental,  Legend  Software   • Lease  agreement  development   • Compact  equipment  Maintenance  and  safety  inspections   • Excellent  written,  communication  and  administrative  management  skills     • FAX,  phone,  email,  etc.   • Consistent  with  initiative  and  independent  judgment   • Certified  Operator  and  Trainer  on  compact  equipment  through  Gehl  Train  the  trainer  program   • Issuing  of  Purchase  orders  following  equipment  sales   • 100%  Inventory  on  parts  and  fleet   • 45  wpm  typing   • 10  key:  7700  keystrokes   • Knowledge  Welding  equipment,  welders  and  plasma  cutter   • Basic  knowledge  with  multitude  of  services  on  heavy  duty  trucks,  trailer  and  equipment       References     Professional  (company,  name,  phone,  city,  state)   1. A1  Recovery  –  Tommy  Hagan,  (907)750-­‐7638   2. Great  Northwest  –  Merle  Powers  (907)  590-­‐7086   3. Interior  AK  Roofing  –  Joel  Rutheford  (706)  329-­‐0367     Personal   1. Jessie  Calice,  (907)  378-­‐9993   2. Lorraine  Grijalva,  (907)  328-­‐8799   3. Eric  Nordstrom,  (907)  888-­‐4577