Lisa Roark has over 20 years of experience in operations management, purchasing, customer service, and shipping management. She has worked in manufacturing, distribution, and publishing. Her most recent role was as owner and author of children's books, where she managed writing, illustrations, and publishing operations. She has extensive experience with SAP, Microsoft Office, and other software.

1. Lisa Roark
Tampa, FL
Phone (937) 336-0631
Skills
❖ 3 years - Production Planning experience, 9 years - Shipping Manager, 7 years – Purchasing Manager
Customer Service Manager, Office Manager and 14 years Self Employed in my own Commercial
Building
❖ 6+ years of SAP experience
❖ Proficient in communicating with multiple departments including customer service, sales, purchasing
and production
❖ Strong communication skills, both verbal and written, Six Sigma, 5S, Lean
Experience
Montego Bay Limited, New Lebanon, OH 04/2014 – Present
Owner/Author of Kids Books
● Manages the writing of all kid’s books
● Managing Illustrations for all books
● Creative design of future products and finding manufacturers
● Planning daily activities for the company to be profitable
● Performs all Office Manager responsibilities
● Coordinates with new customers the shipping schedules to meet their requirements for festivals
● Manages all office manager duties
● Meets requirements for printing company to fulfill orders with consistency in appearance
● Self publishes all books and handles copyrighting and trademarking characters and text
Viva USA, Inc. – Contracted to Navistar, Springfield, OH 03/2016 – 05/2016
Site Manager for In-directs
● Daily financial reports uploaded to Corporate Office programs
● Direct Report Manager for the Buyer and the Stock Room Attendant for 3 plants
● Backup for quoting non stock items and receiving into the Stock Room for 3 plants
● Turning daily approved requisitions into purchase orders and forwarding those to vendors
● Worked daily in Chase, People Soft and EXCEL Software
● Interacted daily with various vendors correcting ordering or shipping issues
A&B Foundry, Franklin, OH 06/2015 – 09/2015
Office Manager / Purchasing / New Accounts
● Performed all Office Manager responsibilities
● Negotiated with vendors and suppliers to fulfill goods and services on a timely basis
● Responsible for all time and attendance for accurate payroll
● Processed all new customers into the computer to maintain database
● Processed all daily shipments into billing invoices for timely payment
● Buyer for all raw materials and machine parts to assure timely production
● Delivered parts to machine shops for finish work and maintained work log
● Picked up finished machine shop parts to complete customer shipments
● Processed all payments for the plant to outside vendors
● Participated in daily production meetings with status of parts and services necessary to fulfill production
orders for timely shipping
● Coordinated all certifications needed for plan calibration equipment

2. Johns Manville Insulation Manufacturing, Richmond, IN 06/2004 – 04/2014
Purchasing Manager -Buyer / Shipping Supervisor / Production Scheduler
06/2004 – 02/2005: contract position to handle inventory control and prepped inventory for SAP transition into
the plant
02/2005 – 01/2010: Purchasing Manager - Buyer
04/2007 – 03/2010: Production Scheduler
11/2006 – 04/2014: Shipping Supervisor with direct reports
● Worked directly with Corporate office, salesmen, production, maintenance, and trucking companies on a
daily basis
● Purchased all raw materials and machine parts for the plant including rail cars
● Purchased all office supplies and safety and environmental supplies
● Managed all inbound parts for a $73 Million dollar plant rebuild for the glass furnace in 2007
● Coordinated with all contractors on site for parts and services to be completed on a timely basis
● Supervised direct reports for 8 years in the Shipping Supervisor role, including performance reviews and
accurate time and attendance
● 3 ½ years performing a dual role of Purchasing Manager and Shipping Manager
● Managed in a union plant with complete understanding of the union contract
● Negotiated pricing with raw material vendors and service contractors
● Booked inbound and outbound freight on a daily basis, both domestic and international, LTL, box vans and
cargo containers and tracked accuracy
● Coordinated raw material needs to keep the plant stocked to avoid production interruption with 100% rating
● Handled all rail road issues including and de-railments, deliveries and pickups, pipeline reports for timely
routing, negotiated rail spur purchase
● Created PO’s for all equipment parts and received the parts into inventory as they arrived
● Prepped inter-modal and international shipping to insure proper loading, quantity accuracy and shipping
documentation to properly clear customs
● Production Scheduling coordinating with Production Supervisors and Superintendents to secure inventory
for plant minimums, as well as customer demand based on daily shipment conference calls with the
corporate office customer service managers
● Many customers were on an on-demand ordering system due to lack of warehouse space at their locations.
Inventories and cycle counts were completed on a scheduled basis
● Created procedures and training manuals that resulted in accurate customer shipments and daily cycle count
processes
● Dispatched inbound and outbound loads and inter-modal coordinator for multiple loads
● Maintained all shipping and customer receipt logs on a daily basis
● Reported to Corporate office daily on all plant shipping trailer inventories
● Coordinated with local trucking companies and became familiar with their systems for securing
transportation for customer shipments or raw material pick ups
● Proficient in SAP, Excel, and Microsoft Office programs. 5S and AS400 experience. Experience with JD
Edwards software, Chase and People Soft
Color Box, Richmond, IN 2003 – 2004
Customer Service Agent
● Managed large customer accounts such as Kellogg’s, Pepsi, Jack Daniels, Crossman Bows, and Tempur-
pedic Pillows
● Managed their inventory, scheduled production processes, processed orders and coordinated new box
designs with the design department for timely deliveries
● Worked directly with salesmen, vendors, production, and shipping on a daily basis
Lowe's, Beavercreek, OH / Miamisburg, OH / Richmond, IN 1994-2003
Customer Service Manager with 43 direct reports
Experience as Receiving Clerk and New Store Set Ups in various locations

3. Allied Wine Distribution, Springboro, OH 1992-1994
Driver Reconciliation Manager
Education
IVY Tech College, Richmond, IN
Courses in Business Management
Centerville High School, Centerville, IN
High School Diploma