Paul Koster has over 25 years of experience in transportation, logistics, and railroad industries. He has a proven track record of managing multimillion dollar accounts and negotiating contracts. Currently he works as Manager of Logistics and Customer Service for a frac sand company, overseeing rail transportation operations.

1. 1PAUL G. KOSTER
10533 Johnson Road
Bloomington, MN 55437
Email: pkoster5@msn.com
952-380-6275 Cell
952-831-3141 Home
SUMMARY OF QUALIFICATIONS
Results-oriented, hands on professional, with a successful record of accomplishments in
the railroad and transportation industry. Experience in account management, analysis,
and customer service with focus on providing quality service, safely and efficiently.
Major strengths include strong leadership, excellent communication skills, competent,
attention to detail, and dutiful compliance of all FRA and DOT regulations. Thorough
knowledge of all aspects of the transportation industry. Self-motivated with an
entrepreneurial nature.
BUSINESS EXPERIENCE
JORDAN SANDS Mankato, MN 2014 to present
Manager of Logistics and Customer Service
§ Start up Frac Sand company shipping rail cars to Texas, Oklahoma,
Louisiana, Colorado and the Bakkan Shale Formation.
§ Project management leader for building rail yard, including receiving and
awarding construction bids, contracting vendors, buying material and construction
of rail yard. Six yard tracks at 12,569 feet that holds 227 cars and a loading track
that is 2443 feet.
§ Negotiate contract car rates with the Union Pacific Railroad.
§ Negotiate pricing rates with customers buying sand on the spot market.
§Scheduled transportation based on customer need and time frame.
§ Determining rail car loading schedules based on product, customer purchase
orders, silo levels and car availability.
§ Handled all the invoicing of sales which averaged $1.5 million per month.
§ Increased shipped and sold goods month over month for 7 consecutive months
until maximum production capability was reached. Maintained maximum plant
monthly production shipments until present.
§ Demand and forecast planning to ensure sufficient rail car supply and turn
times.
ARI-LOGISTICS Bloomington, MN 2013 to 2014
Agent/Account Representative
§ B to B Account Management.
§ Increased customer base by 20% through inside sales year over year.
§ Scheduled transportation based on customer need and time frame.
§ Reported trucking subcontractor performance and quality.
§Set-up marketing campaign to produce sales.

2. FREIGHTQUOTE/TWIN MODAL Roseville, MN 2011-2013
Account Representative
§ B to B Account Management.
§ Increase customer base through inside sales.
§Monitored trucking performance and scheduled delivery times.
PACA LOGISTICS Bloomington, MN 2005-2011
Owner- Freight Broker/Sub Contractor
§ Managed payroll and finances.
§ Managed budgets and purchases.
§ Managed subcontractor trucking performance and quality.
§Set-up marketing campaign to produce sales.
BNSF RAILROAD Ft. Worth, TX 1994-2005
Manager, Customer Support 2004-2005
§ Responsible for the highest profile national account, United Parcel Service
(UPS). Revenues of $320 million for this account which was approximately 16%
of the total intermodal revenue for the company.
§ Developed alternative operating plans caused by derailments, weather
conditions, or train operations.
§ Analyzed and implemented strategies for service recovery across the
railroad through performance analysis and customer commitment requirements.
§ Responsible for a $5 million over the road budget.
§ Perfect UPS peak season with zero service failures. No other class one
railroad achieved this accomplishment.
Assistant Manager, Customer Support 2002-2004
§ Managed the highest volume national intermodal account, JB Hunt.
Revenues of $384 million for this account which was nearly 20% of total
intermodal revenue.
§ Consistently worked in coordination with other departments, marketing,
industrial engineering, operations and service design to eliminate or add schedules
to the existing operating plan.
§ Planned the movement of back haul empty equipment.
Senior Analyst 2000-2002
§ Implemented two major customer routing changes which increased
volume 8% in these lanes and better utilized train capacity.
§ Reduced cost by 3 million per year through the elimination of three non-
profitable rail yards while maintaining service commitments.
FRA Certified Train Dispatcher 1994-2000
§ Worked as a certified Federal Railroad Administration (FRA) train
dispatcher on 4 divisions and 25 plus territories.
Trained others dispatchers to become certified.
EDUCATION
University of North Texas
Major: Business Administration

3. Minor: Strategic Management
Graduated with BBA Degree