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Approved for Real Estate
Continuing Education Credit
Georgia Real Estate
Social Media and
the Real Estate
Industry
Part 1
Technology will Never replace
agents, but agents using technology
will!™

Burke Smith
Founder of YourNetCoach
Chief Communications Officer, HSA Home Warranty
“Like No Other Home Warranty Company on the Planet!”
Burke Smith – Career Highlights
• Chief Communications Officer at HSA Home Warranty
• Founder of YourNetCoach, Founder of ipayOne,
Executive Team at Prudential California Realty
• Licensed California Broker & Real Estate
Coach/Consultant/Trainer
• Personally responsible for over 1000 closed real
estate transactions
• Featured on CNN & in the New York Times
• Nominated 2 years in a row Inman Innovator of the
Year
Clients have closed over

$25 billion in residential real estate!
What is this class all about?
You help people
BUY and SELL the
American Dream
Soldier Coming Home from War
Empty Nesters Retiring to
Travel the World
This class is About YOU!
Social Media is your FREE platform:
•
•
•
•
•
•

To share your stories
To show your knowledge of a market
To network
Build your S.O.I.
Do PR for you and your business
Recruit and retain
Social Media does NOT replace what you do,
it complements what you do!
What social media platforms are available and
what are the differences
Compare the Top Social Media Platforms
3 Rules of Social Media
1. Social Media is all about enabling
conversations among your audience or
market.
2. You cannot control conversations with social
media, but you can influence them.
3. Influence is the cornerstone on which all real
estate relationships are built
Real Estate 101 vs. Social Media 101

Help me
find a
house

What is my
house is
worth

Tell me
how the
market is

PROVE TO ME THAT I CAN TRUST YOU
How you CLOSE the Sale
with Social Media
Your #1 Goal is NOT to schedule an appointment
to show them the perfect property!!
Your #1 Goal is that by the time they call, the
prospect believes you are the perfect person to
show them any property because you understand
their needs
A Look at the Consumer
Z.M.O.T
Google: Zero Moment of Truth

Google Complete Home Shopper Study 2012
NAR/GOOGLE STUDY
2012

90% of buyers online

Google Home Shopper Study 2012
Build a brand. You’re not just an
agent, you are a brand within a brand.
What is your niche?
Building a Brand Identity
You’re not just an agent, you’re a brand.
What does your brand stand for?
Hint: “Don’t say Loyalty, Integrity and experience”
• 3 Step Branding Exercise:
• Write down 3 – 5 things that you think your brand represents in the
market.
• Ask your family, friends, co-workers and most importantly your past
clients what is the first thing that comes to mind when they think
about you and your brand.
• Compare their responses to yours.
What is your BIG, BOLD, BRANDING statement?
For example:
“The #1 resource for selling your Atlanta Home”
What is YOUR Niche?
Create AGGRESSIVE referrals
Own a NICHE to get RICH!
Market for listing appointments by
creating a higher perceived value.
The 40/40/20 rule.
40% is knowing your audience

Some Quick Facts About
Your Next First Time Home Buyer
•
•
•
•
•

Equal to or Bigger than Baby Boomer Generation
, Roughly 26% of the population
3 times the size of Generation X
Weak on interpersonal skills …why? Technology
Spending power exceeds $200 billion
Close to family , so stay in touch with those past
clients
40% is the value of what you are offering
Example of Failed Marketing:

Really? I need you for that?
Example of Successful Marketing:

Anybody can tell you how much your
home is worth, contact us today and we
will tell you how to make your home
worth MORE!

You don’t need to know how much your
home is worth, you need to know how to
make your home worth MORE!
20% is the LOOK
What’s wrong with this picture?

What’s wrong with this picture?
Everything you do offline MUST have a
call to action to drive people online!!!
Everything you do offline MUST have a
call to action to drive people online.
For example:

5 Most Important things you need to know when
thinking of selling your home in Atlanta
What is Social Branding?

CONSISTENCY OFFLINE & ONLINE
CONSISTENCY ACROSS ALL MEDIA
Communication Skills
• Phone
• Email
• Text
• Facebook
Gen Y thinks Gen X is a bunch of whiners.
Gen X sees Gen Y as arrogant and entitled.
And everyone thinks the Baby Boomers
are self-absorbed workaholics.
Baby boomers
(born 1943-1960)
• highly competitive willing to sacrifice for success.
• Recognition is important to boomers – “Master
Agents”
• personable style of communication- build rapport.
• value hard work, appreciate respect.
• Phone, hand-written notes
• Need help with Social Media
• Don’t tell them what to do…show them
• These clients WANT to HELP, so ask!
Generation X
(born 1960-1980)
•
•
•
•
•
•
•
•
•
•

Work hard – play hard, Work to live
More educated than their parents
Want fun in the work environment – saw parents struggle
A higher divorce rate combined with an increase in working mothers meant
many Xers grew up as "latch-key kids," frequently left to their own devices.
Xers tend to be skeptical, highly individual workers who value a work/life
balance.
Generation X was shaped by a culture of instant results — from remote controls
to the birth of the Internet — so they value efficiency and directness.
Do not waste my time!
Email, Text
Do Not Need your help with Social Media, but need your content and input –
wants somebody else to do it because they are “too busy”.
You are a resource that save them time, entertain them
Millenials Gen Y
(born after 1980)
•
•
•
•
•
•
•
•
•
•
•

They want INSTANT gratification
Very weak interpersonal skills
Priority is family over work
Team Oriented – (Play Groups, tons of sports)
Wonder how the world existed on a dial-up connection
People are thinking that they're just like Generation Xers, only younger —
and they're not
Millenials are highly collaborative and optimistic.
They put feelings on the table
Text, FB, Twitter, Email
Do NOT need your help with technology, they need to know you use it and
understand it – need your help with the business!
Work on their emotions
Social Media and
the Real Estate
Industry
Part 2
Over 1 billion users
Avg. user has 130 Friends

130 Friends!
75% of all time spent on
Social Media
Value of Facebook
Your next best customer is connected to
your current customers
Separate Your Personal From Professional
What Happens in Vegas…
…stays on Facebook!

Check your security settings!
Privacy Settings
• Click on the Lock icon in the top right of your
profile
• Select “Who can see
my stuff?”
Privacy Settings
• Set “Who can see my future posts” to Friends
Privacy Settings
• Limiting Previous content
– Like that weekend in Vegas

• Go to “See More Settings”
Privacy Settings
• Click on Limit Past Posts
• Select Limit Old Posts
Separating Personal & Professional
• Lists
– Clients, Prospects/Leads, Family, Friends
Separating Personal & Professional
• Use the left navigation and select “MORE”
across from friends
Separating Personal & Professional
• Then choose “Create List”
Separating Personal & Professional
• Name the list and start typing the names of
people you want to add
Separating Personal & Professional
• Posting to a list
Separating Personal & Professional
• Posting to a list
Create A Page
• www.facebook.com/pages/create
• Choose Local Business or Place
Separate Your Personal From Professional

Branded cover photo
with contact info

SEO

Links to different parts of
your website
Create A Page
• www.facebook.com/pages/create
• Choose Local Business or Place
Create A Page
• Choose “Real Estate” for the Category
• Enter your address and phone number
Naming Your Page
• YOUR NAME – Realtor for LIST COMMUNITIES
• YOUR NAME Team – Selling LIST
COMMUNITIES, Pru Georgia
• Exp: Burke Smith – Homes in Atlanta
Skip, Skip, Skip and Skip
Until
Fill Out Your Info
• The more you fill out the easier you are to find
Focus on Keywords
Short Description
• Include the most important information about
what you offer to your audience
• Important: Include your website URL
Short Description
• Example
– YOUR NAME selling homes in LIST COMMUNITIES.
Visit www.YOURWEBSITE.com to find your next
home
Set Up Your URL
• Edit Page>Update Info>Username
Page Name IS NOT the URL
URL
“YourNetCoach”

Page Name
Guidelines
• Your username should be straightforward and easy to remember
• As close as possible to the name of your business
• Choose carefully usernames are permanent and non-transferable

• If you enter your username incorrectly you may change it ONCE
• Use only alphanumeric characters (a-z, 0-9)
• You may include periods and capital letters to make your
username easier to read, but these won't affect how people find
your Page
For example, www.facebook.com/HSAHomeWarranty and
www.facebook.com/HSA.Home.Warranty go to the same
Page.
www.woobox.com
Separate Your Personal From Professional

Branded cover photo
with contact info

SEO

Links to different parts of
your website
• Select Login

• Select Login with Facebook
• Select your business page

• Choose HTML Fangate on the left
• Choose Add a new HTML Fangate

• Set the source to URL and enter the link to
your listings
Tips For Great Posts
• Keep it short
– Posts between 100 and 250 characters get 60%
more likes, comments and shares than posts over
250 characters

• Be visual
– Posting photos, and videos get 120% and 100%
more engagement respectively.
– Tip: Try posting a link with a photo and add the
article title and URL in the caption
Source: www.postrocket.com
Tips For Great Posts
• Ask for what you want
— Asking simple opinion-driven questions or “fill-in-

the-blanks” will bring in 90% more
engagement than the average post

• Post Daily
― Remember that 96% of your fans aren’t
coming back to your page to view posts. So
posting frequently is the only way to consistently
reach them
Source: www.postrocket.com
Tips For Great Posts
• Be relevant, but not pushy
— Posts related to, but not directly about your
brand perform best. For example, if you’re a
muffin shop posts should be about recipes and
baking tips – not politics, religion or cats

• Be timely
— Test out different times to find what works best
for your audience then stick with them
Schedulin

Scheduling Posts
Scheduling Posts
• Compose your message
with attachments

• Click on the clock icon
• Select a Year, Month,
Day, Hour, and Minute

• Click on Schedule
Reviewing Scheduled Posts
• From your Admin
Panel choose “Use
Activity Log”
Post

Time

• This will display all
the posts you have
scheduled as they will
appear on Facebook
and when they will be
posted
Tagging (@)
• To increase your visibility Tag People, Places
and Pages in your posts
• Target things that your clients might like
• To tag something type @ then the name of
the person, place or page
Getting people to

your page
Inviting Your Friends
• From the Admin Panel
of your page select
Invite Friends under
Build Audience

• If a friend is grayed out
you have already
invited them and may
not do so again
• Choose All Friends from
the drop down menu

• Check the box next to
the friends you wish to
invite
Invite Email Contacts
• Select Invite Email
Contacts under Build
Audience

• Choose Other Tools
• Select the .CSV file you
exported from Outlook

• Unselect any contacts
you don’t want to
invite
• Click Preview Invitation
• This is how your
invitations will
appear to people
who are on Facebook
Facebook Insights
Metrics that Matter
•
•
•
•

Likes (Fans)
Virality (Engagement)
Reach (Impressions)
People Talking About This
– Likes, Shares, Comments, Mentions, RSVPs, Check
ins, Wall Posts, Poll Answers, Photo Tags
Insights Explains
• Who Likes my Page
– Demographics and Location of Fans

• When is the Best Time to Post
• What Kind of Content Should I Post
• Page Traffic
– How many people are visiting my page
– How are they finding my page
– What are they looking at on my page
Accessing Insights
• On Admin Panel
On To Insights
Understanding Page Performance
Understanding Page Performance
Understanding Page Performance
Understanding Page Performance
Understanding Page Performance
View Your Competitor’s Insights
Social Media and
the Real Estate
Industry
Part 3
Over 200 Million and Growing
Facts & Figures

200 million users
7,610 searches on LinkedIn Every
Minute
LinkedIn
Your Network and Degrees of Connection
What does "your network" and "out
of network" mean?
• On LinkedIn, people in your
network are called connections and
your network is made up of your
1st-degree, 2nd-degree, and 3rddegree connections and fellow
members of your LinkedIn Groups.
• 1st-degree - People you're directly
connected to because you have
accepted their invitation to
connect, or they have accepted
your invitation. You'll see
a 1st degree icon next to their name
in search results and on their
profile. You can contact them by
sending a message on LinkedIn.
2nd-degree
• People who are connected
to your 1st-degree
connections. You'll see
a 2nd degree icon next to
their name in search
results and on their
profile. You can send them
an invitation by
clicking Connect or contact
them through an InMail or
an introduction.
3rd-degree
- People who are
connected to your 2nddegree connections.
You'll see a 3rd degree
icon next to their name
in search results and on
their profile. You can
send them an invitation
by clicking Connect or
contact them through an
InMail or an
introduction.
100% Complete LinkedIn Profile
1) Add a profile photo
2) List current position + at least 2 prior jobs
3) 5 or more skills on your profile
4) Write a summary about yourself
5) Fill out your industry and zip code
6) Add where you went to school
7) Have 50 or more connections
Reach out to professionals such as CPAs
instead of attorneys
Goals of Using LinkedIn

Grow
Reach
Increase
Engagement

Drive Traffic
LinkedIn is your Top Search Result
Make Your Profile Public
Make Your Profile Public
• Under profile select Edit
Profile

• Select the Edit button
underneath your
picture, and across from
your url
Make Your Profile Public
• Make sure the radio
button next to Make my
public profile visible to
everyone is selected
Claim a Vanity URL
• Click customize your
public profile URL

• Enter your
name, NOT the name
of your company and
set the URL
What makes
your Profile
Complete?

• Your industry and
location
• A current position
(with description)
• 2 past positions
• Your education
• Your skills (min. of 3)
• A profile photo
• 50+ connections
When Filling Out Your Profile
• Use Keywords where possible
– Headline
– Summary
– Interests
Add These Skills
•
•
•
•
•
•
•
•
•
•
•
•
•

Real Estate
Real Estate Development
Real Estate Transactions
Commercial Real Estate
Real Estate Economics
Corporate Real Estate
Real Estate Financing
Real Estate License
Residential Homes
First Time Home Buyers
First Time Home Sellers
New Home Sales
Single Family Homes

•
•
•
•
•
•
•
•
•
•
•
•

Home Staging
Real Estate Staging
Existing Home Sales
Certified New Home Sales
Professional
Condos
Apartments
Valuation
Financial Analysis
High Value Homes
Buyer representation
Move up Buyers
National Association of Realtors
• Under profile select Edit
Profile

• Select the pencil icon
across from Skills &
expertise
• Enter a new skill and click add
Connecting
Join existing groups in your
community
• Using the search bar on the top of LinkedIn
and enter either the location or type of group
you want to search for
Luxury Homes
• Select Groups on the left
Groups to Join:

• Hobbies
• Interests
• Niche
Groups to Join:
Winning Listings and Converting Buyers With
Social Media
Creating Groups
• From “Interests” Select “Groups”
• Click on “Create a Group”
• Choose your group’s logo, name, and type
before filling out all the required info

• Choose Open or Members Only
Endorsements
Social Media and
the Real Estate
Industry
Part 4
Twitter
Starting Twitter (www.twitter.com)
• Create a handle. This can be changed at any time, but choose
carefully. You want people to easily remember your name. (Ex:
@HSAHomeWarranty)
• Choose a profile picture (don’t be an egg!). Many brands use their
logo. Pick something recognizable.
• Choose a background. Twitter has many pre-made themes or you
can upload a photo of your choice. There are also many sites that
allow you to create your own. (Ex: Themeleon)
• Choose a header photo. This is a somewhat new feature. Much like
Facebook, you can choose a cover photo that will be on your home
Twitter page and contain your profile picture and biography.
• Biography. You get 160 characters to tell the world about your
company, so use it wisely! You also have an option to add a website
and the location of your business.
Create a following
• Start following people that closely relate to your interests.
Other Realtors, brokers and agents are a great place to start.
– You can easily do this by typing “real
estate”, #realestate, or any combination of words in the
search bar at the top of your home page.
• Following larger real estate news conglomerates is also a great
source of information.
– @Trulia @Zillow @YahooHomes @msnrealestate
• Follow people and businesses in your territory. You are the
expert on your territory! Follow restaurants, schools, malls
and people that live in your area.
– You can do this by typing your city, state (Atlanta, GA) in
the search box on the home page. This will bring up a
variety of people connected to this city as well as people
who are tweeting about the community.
Start tweeting
• Start talking about relevant information. People use Twitter
to find information quickly and if you become a hub for real
estate information, people will find you.
• Tweet articles from sites such as
trulia.com, Zillow.com, realtytimes.com. Remember, you
only have 140 characters, so give a quick headline with a
link to the rest of the article (you can truncate links by using
https://bitly.com).
• Be engaging. Ask questions to your followers and comment
on articles people post. Twitter is about the conversation.
• Be personal. No one wants to follow a robot. A combination
of personal tweets (Wow! Can you guys believe how much
snow we’re getting?) and informational links is a great way
to mix it up.
Twitter lingo and symbols
•

•

•

•

•

The @ symbol. The @ signifies someone’s Twitter handle, or name. When
speaking to someone or about someone, always start with an @ symbol followed
by their Twitter handle. (Ex: Hey @HSAHomeWarranty, did you see that article on
the @Zillow site?)
The # symbol. Hashtags are a great way to enhance a conversation so that more
people have the possibility of seeing your tweet. You can literally hashtag every
word in a tweet, but it’s strongly discouraged. (Ex: I’m heading to a #realestate
conference next week. Can’t wait!) Hashtagging #realestate allows people to click
on the #realestate hashtag and see people all over Twitter who hashtagged the
same words.
Favorite. If you love a tweet (the information, the link, what it says) hit the little
star button beneath the tweet to save it forever. You can access your favorite
tweets through your profile page (FYI: anyone in the world of Twitter can access
your favorite tweets, so be careful!).
Retweet or RT. The best way to give someone a shout out on Twitter. If you see a
tweet sent by one of your followers that you love and want to share, hit the
Retweet button. That tweet will then be sent out to all of your followers. This is a
great way to share information.
Direct message or DM. This is a way to send someone a private message through
Twitter, similar to Facebook emails. These are also limited to 140 characters.
Social Media and
the Real Estate
Industry
Part 5
Facts & Figures
• The domain name www.youtube.com was registered on February
14, 2005
• Over 3 billion videos are viewed a day
• More video is uploaded to YouTube in one month than the 3 major
US networks created in 60 years
• 70% of YouTube traffic comes from outside the US
• YouTube is localized in 25 countries across 43 languages
• 800M unique users visit YouTube each month
• YouTube is the 3rd largest search engine - #1 for video (358,000 real
estate videos)
• Through Google, YouTube can automatically translate your video
into 43 different languages
REAL ESTATE INDUSTRY AND SOCIAL
MEDIA USAGE

73% of homeowners say they’re
more likely to list with a
REALTOR who offers to do video
REAL ESTATE INDUSTRY AND SOCIAL
MEDIA USAGE

12 %

Yet only
of the total # of
REALTORS currently have YouTube
accounts
YouTube Advantages
• YouTube Videos are a large factor in
determining Google rankings
YouTube Advantages
• Sites that showcase relevant YouTube videos
are ranked higher
• This means posting and linking to these
videos gives you an advantage over other
real estate professionals
YouTube Advantages
• YouTube is your mobile advertising it’s
available on hundreds of top mobile devices
• Videos attract 300% more traffic and leads
(Marketing Sherpa)
YouTube Advantages
• Video is the most engaging and versatile content
• Can be used on your
– Website
– Email
– Facebook
– Twitter
– LinkedIn
– Blog
Setting Up A Channel
• You NEED a Google Account
• If you have a Gmail for your business use it!
• Go to www.YouTube.com and choose create
an account
• Fill in the required information
• After you are logged in click the drop down arrow on the top
right and select My Channel

• Select Click Here right underneath your name to create a
channel for your business.
• Enter your business name and category then
hit Create Channel
• Select a Profile Picture

• This is linked to your Google + profile picture
• Set your channel art
Once set your URL is
permanent and can
never be changed
Seriously. . .
It’s permanent
• Click on your profile in the top right and select
YouTube Settings
• Choose Advanced
• Click Create Custom URL
Think
it over
Add A Description
• Click on the pencil icon
• Channel Description
– The first few characters of your channel description appear most
frequently across the site - highlight your most important
content upfront i.e. a link to your website
– The description also shows up in the About Tab for a channel
and is a valuable resource for subscribers to find out more
– Accurately describe your channel and capture relevant channel
keywords. Include relevant contact information
(email, phone, etc)
– Remember to think about your description as it shows up on
YouTube- on your channel page and in search results.
Include Links
• Add Links to:
– Your Website
– Facebook
– Twitter
– LinkedIn
– Pinterest
• Click on the pencil icon directly below the
description
• Can add an unlimited number to links to your
profile
• However only 1 link to an external site can
appear on your channel art
• Use this to drive traffic to your website.
Check this
box

Add your
website
Uploading a Video
• Select Upload, then Select files to upload.

Note: You can also drag and drop a
video file into this area to upload it
Uploading a Video
Share This
Link

Privacy
Settings

Category
Description
Tags
• Title: What you want to call your video.
• Include Keywords

• Description: This tells viewers what the video
is about. Keep it brief, and include keywords
and your company name and information so
that people can more easily find your video
when they conduct online searches.
• Tags: These are keywords that help identify
your video or business. For example, if you’re a
roofer posting a video on how to clean a
gutter, you might use the following tags:
roofer, gutter, how to clean a gutter, [name of
your business], [your business ZIP code], etc.
• Privacy Settings
• Pubic – anyone can view your video
• Unlisted - only people who have the link to will
be able to view your video
• Private - only those who you list can view the
video
• Category: Select a subject matter category
that’s most relevant for your business. Most
often “Real Estate”

• Advanced Settings: These settings are optional
and allow you to include information about
the video location and recording date, and
settings for comments.
5 Components to MAXIMIZE Traffic
• Keywords in the Title
• Keywords in the Description
– Always start with url

• Use Tags
• Transcription
• Keywords in the File name of the video
Video Editing
• iMovie (Mac Only)
• Windows Movie Maker (Windows)
• YouTube (Edit Online)
Tactics
• Property Videos
– Use property photos to create a branded slideshow tour of a listing with
voiceover.
– Include pricing information and a link to the listing in the description
Tactics
• Agent Profiles
– Well done agent videos can increase the time spent
on site by prospects
• Which in turn decreases their time spent on competitors
sites

– Prospects who call an agent after watching a video
profile are far more qualified based on the
investment they’ve made in learning about the
agent.
Tactics
• Neighborhood Profiles
– Use video to help prospective home buyers learn
about cities or neighborhoods
– Hyperlocal
– Focus on selling the community, not just the
listing
Tactics
• Real Estate Industry Current Events
– Establish yourself as an expert by discussing
current changes in your real estate market
http://www.youtube.com/watch?v=H5TYbYOvm6c&list=TLOrmgPHuLqiM
Tactics
• Testimonials
– Ask your best clients to say a few words about
what it’s like working with you
– Take a video camera with you whenever you're
out with clients
Tactics
• Pre-listing presentation video
– Create a video with your value proposition, why
a seller should pick you and send it to potential
clients before you meet in person
Tactics
• Open House Promotions
– Give people a sneak peek at a new property and
let them know when the next open house will be
Tactics
• How To Videos
– Real estate can be a big complicated world for
your clients. Help them navigate with short,
informational videos that include answers to
common questions you receive
Tactics
How to Ideas:
• Eco-friendly building
• How to purchase a home
• Lease-to-own tips
• How short sales work
• Renovation tips
Best Practices
• Have a Plan
• Keep it Short
– 3-4 minute videos

• Be Active
• Make Content Not Ads
Remember
• Everyone starts at 0
Everyone Starts at
Zero

You Are
Here
Remember
• Many people attempt to use YouTube, throw
up a few videos, get discouraged quickly and
abandon their channel

Never
Give Up
WHY CARE
ABOUT
GOOGLE +?
Who Wants to be #1?
92% of Real Estate Consumers
start their Search on the Web
70% start on Google
Google represents
over 70%
of all searches on the
Internet.
#1 Social Media
Platform for
Boosting SEO
SEO
• a URL's number of Google +1s is more highly
correlated with search rankings than any
other factor.
Getting Started on Google +
• Most of you already have a profile
• Log into www.google.com
• Look for

+YOURNAME
• Using the menu under Home, select Profile
• Talk about who you are, what you do and
where you do it
• Enter Your Current and Past employers
• Enter Real Estate Related Skills
New Home Sales; 1st Time Home Buyers; Listing Homes;
Short Sales; Seller Representation; 1st Time Home Sellers;
Vacation Homes; National Association of Realtors; Relocation;
Buyers Agent; etc.
Fill Out Your Info
• Fill out all of your contact info
• Set your Work information to Public
• Link to your other social profiles
– Facebook, YouTube, Twitter, LinkedIn

• Add a Link to your Website under Links towards
the bottom
• If you blog add those sites under Contributor To
Upload a Cover Photo
Find People and Create Circles
• Define Circles?
• Group people together based on how you think
of them in real life
• They do not know how they’re listed
– People in your circles (but not the name of
the circle) will appear to others on your
Google Profile
What happens when you add someone to
a circle?
• They may receive a notification that you've
added them.
• Anything that you previously shared with that
circle (before he or she became a member)
will now be visible to them.
• If they add you to their circles, posts you've
shared with them may appear within their
stream of posts.
Finding People
• Place your cursor in the top left corner for the
Google+ main menu. Click People.
• Use Suggestions to find people who’ve added
you to circles or to add people to your circles.
• Use 'Find coworkers' or 'Find classmates' to
find additional people and add them to your
circles.
What Is It?

Google
Authorship
https://plus.google.com/authorship
• Enter your email
• When the email arrives click the Verify button
Check Your Links
• Go back to edit the Links section on your
profile
• Make sure you list all of the websites that your
contribute content to
Google + Pages
Get found, right when your
customers are most interested.
Google Places?
• Now Google + Local
Google + Local
• They place this group of businesses on page #1 of
search results, at the top, in prime position each
time they sense that a Consumer is “Searching” for
an agent.
• When they use words like
Realty, Real Estate Office, Real Estate Agents, ect
Google inserts “Places” right at the top.
Google + Local
• Think of it as “This generations Yellow Pages”! Just
as you HAD TO BE in the Yellow Pages, you really
HAVE TO BE in Google+ Local!
When your customers search on
Google, the results to the right may
include relevant posts, photos, and
videos from your Google+ page.
Search: HSA Home Warranty
Create a G+ Page
• Place your cursor over Home on the top left and
select Pages
• Choose Create A Page
• Select Local Business or Place and enter your
number
• Select Add your business to Google
• Enter your business name and address
• Select a category (Real Estate Consultant)
• Choose a page name and enter your web
address
You Did It!
Verifying Your Page
Request a Pin
When The Pin Arrives
Google+ Pages in Gmail
Basic Social Media Strategies for Real Estate

MONITOR TRENDS – DON’T MASTER THEM
CONCENTRATE ON BEING INTERESTED INSTEAD OF
INTERESTING

What do you post
to Facebook?
Social Media and
the Real Estate
Industry
Part 6
TOOLS YOU CAN USE
TO MAKE SOCIAL NETWORKING EASIER
Monitoring Your Presence
Realtor
Monitoring Your Presence
Tools You Can Use
BB

BB
TM
SOI

=
=
=

TM

SOI

Business Builder App
Time Management App
Sphere of Influence App

=

Available on Android Phones

=

Available on iPhone
Every Agent Needs a Smart Phone

WHY?
Tools You Can Use

Dropbox is one of the most popular cloud computing service available currently. It was just
recently valued at $4 Billion. How many times have you created a Power Point or
similar presentation for a client and they love it so much, they request a copy via email? The only
problem is the file may be too large to e-mail. Enter Dropbox, set up a free account, upload your
files, then share them with your desired e-mail address(es). Dropbox will notify the individuals(s)
that you shared the file with and provide a link for them to set up their free account. Once they do
this, your files can be downloaded for free. It’s a beautiful thing if you want to send large files to
your clients and business affiliates. Dropbox is the way to go. Your first 2 GB of storage is free
before you are prompted to be a paid member, however users can remove files to maintain their
storage capacity below the paid level.
HootSuite

BB

TM

SOI
Evernote

BB

TM

SOI
Smartr Contacts (XOBNI)

BB

TM

SOI
Pic Scatter is by far the easiest. You'll need to give access to your
likes, photos, and photos shared with you. Then you can create a montage
cover showing a group of your friends or some of your likes. You can also use a
specific photo album. But no matter what you choose, make sure you have
enough there for Pic Scatter to choose from, to prevent repeating of images.
Pic Scatter is free, but contains branding in the image. It's a super low lifetime
fee of $1.50 to remove the branding, and it also gives you access to filters,
instant uploads, and downloading images to your desktop.

TM

SOI
Timeline Cover Banner
Unlike Pic Scatter, Timeline Cover Banner is totally free and does not contain
any branding. It's not as simple, but if you want total control over your
Facebook Timeline's cover image, this will do the trick. Their tool lets you
upload any image (or images) of your choice, which you can then edit or add
text to. You can also select from one of many free background images in their
gallery.
Once you've perfected your cover image, it will download right to your
desktop. The big plus here? There's no need to connect via Facebook!

TM

SOI
Pocket (Read It Later)
Sync any article, video or web page that you want to
read, watch or view later. across to your phone, tablet
and computer

TM
CamScanner
Use your phone camera to SCAN
(take a picture of) all kinds of
paper documents and send them
to clients

TM
SlyDial

TM
Magic Plan

BB

TM
Sitegeist

BB
Camera
awesome

BB

TM
HomeSnap

BB

TM
Video Walkthroughs
• www.YouTube.com/HSAWarranty
Facebook.com/hsahomewarranty

HSA Social Media Resources
Win Prizes

Post on our page and be entered into
our monthly fan drawing
Just a Thought…
Everybody is….

Nobody is…

•
•
•
•
•
•
•

•
•
•
•
•
•
•

Tweeting
Facebooking
Blogging
Texting
Pinging
Posting
Emailing

Doorknocking
Farming
Calling
Talking
Writing
Mailing
Living

Your opportunity is to combine these two columns!!!!!
Thank You!
burke.smith@onlinehsa.com
Want Burke to Speak at Your
Next Company or Office
Event?
Contact Brian Geick at 608-798-6410
or email brian.geick@onlinehsa.com
Your HSA Team

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Leading Social Media Strategies In Real Estate Continuing Education (Georgia Session) (2013)

  • 1. Approved for Real Estate Continuing Education Credit Georgia Real Estate
  • 2. Social Media and the Real Estate Industry Part 1
  • 3. Technology will Never replace agents, but agents using technology will!™ Burke Smith Founder of YourNetCoach Chief Communications Officer, HSA Home Warranty “Like No Other Home Warranty Company on the Planet!”
  • 4. Burke Smith – Career Highlights • Chief Communications Officer at HSA Home Warranty • Founder of YourNetCoach, Founder of ipayOne, Executive Team at Prudential California Realty • Licensed California Broker & Real Estate Coach/Consultant/Trainer • Personally responsible for over 1000 closed real estate transactions • Featured on CNN & in the New York Times • Nominated 2 years in a row Inman Innovator of the Year Clients have closed over $25 billion in residential real estate!
  • 5. What is this class all about?
  • 6. You help people BUY and SELL the American Dream
  • 8. Empty Nesters Retiring to Travel the World
  • 9. This class is About YOU!
  • 10. Social Media is your FREE platform: • • • • • • To share your stories To show your knowledge of a market To network Build your S.O.I. Do PR for you and your business Recruit and retain Social Media does NOT replace what you do, it complements what you do!
  • 11. What social media platforms are available and what are the differences
  • 12. Compare the Top Social Media Platforms
  • 13. 3 Rules of Social Media 1. Social Media is all about enabling conversations among your audience or market. 2. You cannot control conversations with social media, but you can influence them. 3. Influence is the cornerstone on which all real estate relationships are built
  • 14. Real Estate 101 vs. Social Media 101 Help me find a house What is my house is worth Tell me how the market is PROVE TO ME THAT I CAN TRUST YOU
  • 15. How you CLOSE the Sale with Social Media Your #1 Goal is NOT to schedule an appointment to show them the perfect property!! Your #1 Goal is that by the time they call, the prospect believes you are the perfect person to show them any property because you understand their needs
  • 16. A Look at the Consumer
  • 17. Z.M.O.T Google: Zero Moment of Truth Google Complete Home Shopper Study 2012
  • 18. NAR/GOOGLE STUDY 2012 90% of buyers online Google Home Shopper Study 2012
  • 19.
  • 20.
  • 21.
  • 22.
  • 23.
  • 24.
  • 25.
  • 26.
  • 27.
  • 28.
  • 29. Build a brand. You’re not just an agent, you are a brand within a brand. What is your niche?
  • 30. Building a Brand Identity
  • 31. You’re not just an agent, you’re a brand. What does your brand stand for? Hint: “Don’t say Loyalty, Integrity and experience” • 3 Step Branding Exercise: • Write down 3 – 5 things that you think your brand represents in the market. • Ask your family, friends, co-workers and most importantly your past clients what is the first thing that comes to mind when they think about you and your brand. • Compare their responses to yours. What is your BIG, BOLD, BRANDING statement? For example: “The #1 resource for selling your Atlanta Home”
  • 32. What is YOUR Niche? Create AGGRESSIVE referrals Own a NICHE to get RICH!
  • 33. Market for listing appointments by creating a higher perceived value. The 40/40/20 rule.
  • 34. 40% is knowing your audience Some Quick Facts About Your Next First Time Home Buyer • • • • • Equal to or Bigger than Baby Boomer Generation , Roughly 26% of the population 3 times the size of Generation X Weak on interpersonal skills …why? Technology Spending power exceeds $200 billion Close to family , so stay in touch with those past clients
  • 35. 40% is the value of what you are offering Example of Failed Marketing: Really? I need you for that?
  • 36. Example of Successful Marketing: Anybody can tell you how much your home is worth, contact us today and we will tell you how to make your home worth MORE! You don’t need to know how much your home is worth, you need to know how to make your home worth MORE!
  • 37. 20% is the LOOK What’s wrong with this picture? What’s wrong with this picture? Everything you do offline MUST have a call to action to drive people online!!!
  • 38. Everything you do offline MUST have a call to action to drive people online. For example: 5 Most Important things you need to know when thinking of selling your home in Atlanta
  • 39. What is Social Branding? CONSISTENCY OFFLINE & ONLINE CONSISTENCY ACROSS ALL MEDIA
  • 40. Communication Skills • Phone • Email • Text • Facebook Gen Y thinks Gen X is a bunch of whiners. Gen X sees Gen Y as arrogant and entitled. And everyone thinks the Baby Boomers are self-absorbed workaholics.
  • 41.
  • 42. Baby boomers (born 1943-1960) • highly competitive willing to sacrifice for success. • Recognition is important to boomers – “Master Agents” • personable style of communication- build rapport. • value hard work, appreciate respect. • Phone, hand-written notes • Need help with Social Media • Don’t tell them what to do…show them • These clients WANT to HELP, so ask!
  • 43. Generation X (born 1960-1980) • • • • • • • • • • Work hard – play hard, Work to live More educated than their parents Want fun in the work environment – saw parents struggle A higher divorce rate combined with an increase in working mothers meant many Xers grew up as "latch-key kids," frequently left to their own devices. Xers tend to be skeptical, highly individual workers who value a work/life balance. Generation X was shaped by a culture of instant results — from remote controls to the birth of the Internet — so they value efficiency and directness. Do not waste my time! Email, Text Do Not Need your help with Social Media, but need your content and input – wants somebody else to do it because they are “too busy”. You are a resource that save them time, entertain them
  • 44. Millenials Gen Y (born after 1980) • • • • • • • • • • • They want INSTANT gratification Very weak interpersonal skills Priority is family over work Team Oriented – (Play Groups, tons of sports) Wonder how the world existed on a dial-up connection People are thinking that they're just like Generation Xers, only younger — and they're not Millenials are highly collaborative and optimistic. They put feelings on the table Text, FB, Twitter, Email Do NOT need your help with technology, they need to know you use it and understand it – need your help with the business! Work on their emotions
  • 45. Social Media and the Real Estate Industry Part 2
  • 46. Over 1 billion users Avg. user has 130 Friends 130 Friends!
  • 47. 75% of all time spent on Social Media
  • 48. Value of Facebook Your next best customer is connected to your current customers
  • 49. Separate Your Personal From Professional
  • 50. What Happens in Vegas…
  • 51. …stays on Facebook! Check your security settings!
  • 52.
  • 53.
  • 54. Privacy Settings • Click on the Lock icon in the top right of your profile • Select “Who can see my stuff?”
  • 55. Privacy Settings • Set “Who can see my future posts” to Friends
  • 56. Privacy Settings • Limiting Previous content – Like that weekend in Vegas • Go to “See More Settings”
  • 57. Privacy Settings • Click on Limit Past Posts • Select Limit Old Posts
  • 58. Separating Personal & Professional • Lists – Clients, Prospects/Leads, Family, Friends
  • 59. Separating Personal & Professional • Use the left navigation and select “MORE” across from friends
  • 60. Separating Personal & Professional • Then choose “Create List”
  • 61. Separating Personal & Professional • Name the list and start typing the names of people you want to add
  • 62. Separating Personal & Professional • Posting to a list
  • 63. Separating Personal & Professional • Posting to a list
  • 64. Create A Page • www.facebook.com/pages/create • Choose Local Business or Place
  • 65. Separate Your Personal From Professional Branded cover photo with contact info SEO Links to different parts of your website
  • 66. Create A Page • www.facebook.com/pages/create • Choose Local Business or Place
  • 67. Create A Page • Choose “Real Estate” for the Category • Enter your address and phone number
  • 68. Naming Your Page • YOUR NAME – Realtor for LIST COMMUNITIES • YOUR NAME Team – Selling LIST COMMUNITIES, Pru Georgia • Exp: Burke Smith – Homes in Atlanta
  • 69. Skip, Skip, Skip and Skip
  • 70. Until
  • 71. Fill Out Your Info • The more you fill out the easier you are to find Focus on Keywords
  • 72. Short Description • Include the most important information about what you offer to your audience • Important: Include your website URL
  • 73. Short Description • Example – YOUR NAME selling homes in LIST COMMUNITIES. Visit www.YOURWEBSITE.com to find your next home
  • 74. Set Up Your URL • Edit Page>Update Info>Username
  • 75. Page Name IS NOT the URL URL “YourNetCoach” Page Name
  • 76.
  • 77.
  • 78.
  • 79. Guidelines • Your username should be straightforward and easy to remember • As close as possible to the name of your business • Choose carefully usernames are permanent and non-transferable • If you enter your username incorrectly you may change it ONCE • Use only alphanumeric characters (a-z, 0-9) • You may include periods and capital letters to make your username easier to read, but these won't affect how people find your Page For example, www.facebook.com/HSAHomeWarranty and www.facebook.com/HSA.Home.Warranty go to the same Page.
  • 81. Separate Your Personal From Professional Branded cover photo with contact info SEO Links to different parts of your website
  • 82. • Select Login • Select Login with Facebook
  • 83. • Select your business page • Choose HTML Fangate on the left
  • 84. • Choose Add a new HTML Fangate • Set the source to URL and enter the link to your listings
  • 85. Tips For Great Posts • Keep it short – Posts between 100 and 250 characters get 60% more likes, comments and shares than posts over 250 characters • Be visual – Posting photos, and videos get 120% and 100% more engagement respectively. – Tip: Try posting a link with a photo and add the article title and URL in the caption Source: www.postrocket.com
  • 86. Tips For Great Posts • Ask for what you want — Asking simple opinion-driven questions or “fill-in- the-blanks” will bring in 90% more engagement than the average post • Post Daily ― Remember that 96% of your fans aren’t coming back to your page to view posts. So posting frequently is the only way to consistently reach them Source: www.postrocket.com
  • 87. Tips For Great Posts • Be relevant, but not pushy — Posts related to, but not directly about your brand perform best. For example, if you’re a muffin shop posts should be about recipes and baking tips – not politics, religion or cats • Be timely — Test out different times to find what works best for your audience then stick with them
  • 89. • Compose your message with attachments • Click on the clock icon
  • 90. • Select a Year, Month, Day, Hour, and Minute • Click on Schedule
  • 91. Reviewing Scheduled Posts • From your Admin Panel choose “Use Activity Log” Post Time • This will display all the posts you have scheduled as they will appear on Facebook and when they will be posted
  • 92. Tagging (@) • To increase your visibility Tag People, Places and Pages in your posts • Target things that your clients might like • To tag something type @ then the name of the person, place or page
  • 95. • From the Admin Panel of your page select Invite Friends under Build Audience • If a friend is grayed out you have already invited them and may not do so again
  • 96. • Choose All Friends from the drop down menu • Check the box next to the friends you wish to invite
  • 98. • Select Invite Email Contacts under Build Audience • Choose Other Tools
  • 99. • Select the .CSV file you exported from Outlook • Unselect any contacts you don’t want to invite • Click Preview Invitation
  • 100. • This is how your invitations will appear to people who are on Facebook
  • 102. Metrics that Matter • • • • Likes (Fans) Virality (Engagement) Reach (Impressions) People Talking About This – Likes, Shares, Comments, Mentions, RSVPs, Check ins, Wall Posts, Poll Answers, Photo Tags
  • 103. Insights Explains • Who Likes my Page – Demographics and Location of Fans • When is the Best Time to Post • What Kind of Content Should I Post • Page Traffic – How many people are visiting my page – How are they finding my page – What are they looking at on my page
  • 112. Social Media and the Real Estate Industry Part 3
  • 113. Over 200 Million and Growing
  • 114. Facts & Figures 200 million users 7,610 searches on LinkedIn Every Minute
  • 116. Your Network and Degrees of Connection What does "your network" and "out of network" mean? • On LinkedIn, people in your network are called connections and your network is made up of your 1st-degree, 2nd-degree, and 3rddegree connections and fellow members of your LinkedIn Groups. • 1st-degree - People you're directly connected to because you have accepted their invitation to connect, or they have accepted your invitation. You'll see a 1st degree icon next to their name in search results and on their profile. You can contact them by sending a message on LinkedIn.
  • 117. 2nd-degree • People who are connected to your 1st-degree connections. You'll see a 2nd degree icon next to their name in search results and on their profile. You can send them an invitation by clicking Connect or contact them through an InMail or an introduction.
  • 118. 3rd-degree - People who are connected to your 2nddegree connections. You'll see a 3rd degree icon next to their name in search results and on their profile. You can send them an invitation by clicking Connect or contact them through an InMail or an introduction.
  • 119. 100% Complete LinkedIn Profile 1) Add a profile photo 2) List current position + at least 2 prior jobs 3) 5 or more skills on your profile 4) Write a summary about yourself 5) Fill out your industry and zip code 6) Add where you went to school 7) Have 50 or more connections Reach out to professionals such as CPAs instead of attorneys
  • 120. Goals of Using LinkedIn Grow Reach Increase Engagement Drive Traffic
  • 121. LinkedIn is your Top Search Result
  • 122. Make Your Profile Public
  • 123. Make Your Profile Public • Under profile select Edit Profile • Select the Edit button underneath your picture, and across from your url
  • 124. Make Your Profile Public • Make sure the radio button next to Make my public profile visible to everyone is selected
  • 125. Claim a Vanity URL • Click customize your public profile URL • Enter your name, NOT the name of your company and set the URL
  • 126. What makes your Profile Complete? • Your industry and location • A current position (with description) • 2 past positions • Your education • Your skills (min. of 3) • A profile photo • 50+ connections
  • 127. When Filling Out Your Profile • Use Keywords where possible – Headline – Summary – Interests
  • 128. Add These Skills • • • • • • • • • • • • • Real Estate Real Estate Development Real Estate Transactions Commercial Real Estate Real Estate Economics Corporate Real Estate Real Estate Financing Real Estate License Residential Homes First Time Home Buyers First Time Home Sellers New Home Sales Single Family Homes • • • • • • • • • • • • Home Staging Real Estate Staging Existing Home Sales Certified New Home Sales Professional Condos Apartments Valuation Financial Analysis High Value Homes Buyer representation Move up Buyers National Association of Realtors
  • 129. • Under profile select Edit Profile • Select the pencil icon across from Skills & expertise
  • 130. • Enter a new skill and click add
  • 132.
  • 133.
  • 134.
  • 135.
  • 136.
  • 137. Join existing groups in your community
  • 138. • Using the search bar on the top of LinkedIn and enter either the location or type of group you want to search for Luxury Homes
  • 139. • Select Groups on the left
  • 140. Groups to Join: • Hobbies • Interests • Niche
  • 141. Groups to Join: Winning Listings and Converting Buyers With Social Media
  • 143. • From “Interests” Select “Groups”
  • 144. • Click on “Create a Group”
  • 145. • Choose your group’s logo, name, and type before filling out all the required info • Choose Open or Members Only
  • 147.
  • 148.
  • 149.
  • 150.
  • 151.
  • 152.
  • 153.
  • 154.
  • 155.
  • 156.
  • 157. Social Media and the Real Estate Industry Part 4
  • 159. Starting Twitter (www.twitter.com) • Create a handle. This can be changed at any time, but choose carefully. You want people to easily remember your name. (Ex: @HSAHomeWarranty) • Choose a profile picture (don’t be an egg!). Many brands use their logo. Pick something recognizable. • Choose a background. Twitter has many pre-made themes or you can upload a photo of your choice. There are also many sites that allow you to create your own. (Ex: Themeleon) • Choose a header photo. This is a somewhat new feature. Much like Facebook, you can choose a cover photo that will be on your home Twitter page and contain your profile picture and biography. • Biography. You get 160 characters to tell the world about your company, so use it wisely! You also have an option to add a website and the location of your business.
  • 160. Create a following • Start following people that closely relate to your interests. Other Realtors, brokers and agents are a great place to start. – You can easily do this by typing “real estate”, #realestate, or any combination of words in the search bar at the top of your home page. • Following larger real estate news conglomerates is also a great source of information. – @Trulia @Zillow @YahooHomes @msnrealestate • Follow people and businesses in your territory. You are the expert on your territory! Follow restaurants, schools, malls and people that live in your area. – You can do this by typing your city, state (Atlanta, GA) in the search box on the home page. This will bring up a variety of people connected to this city as well as people who are tweeting about the community.
  • 161. Start tweeting • Start talking about relevant information. People use Twitter to find information quickly and if you become a hub for real estate information, people will find you. • Tweet articles from sites such as trulia.com, Zillow.com, realtytimes.com. Remember, you only have 140 characters, so give a quick headline with a link to the rest of the article (you can truncate links by using https://bitly.com). • Be engaging. Ask questions to your followers and comment on articles people post. Twitter is about the conversation. • Be personal. No one wants to follow a robot. A combination of personal tweets (Wow! Can you guys believe how much snow we’re getting?) and informational links is a great way to mix it up.
  • 162. Twitter lingo and symbols • • • • • The @ symbol. The @ signifies someone’s Twitter handle, or name. When speaking to someone or about someone, always start with an @ symbol followed by their Twitter handle. (Ex: Hey @HSAHomeWarranty, did you see that article on the @Zillow site?) The # symbol. Hashtags are a great way to enhance a conversation so that more people have the possibility of seeing your tweet. You can literally hashtag every word in a tweet, but it’s strongly discouraged. (Ex: I’m heading to a #realestate conference next week. Can’t wait!) Hashtagging #realestate allows people to click on the #realestate hashtag and see people all over Twitter who hashtagged the same words. Favorite. If you love a tweet (the information, the link, what it says) hit the little star button beneath the tweet to save it forever. You can access your favorite tweets through your profile page (FYI: anyone in the world of Twitter can access your favorite tweets, so be careful!). Retweet or RT. The best way to give someone a shout out on Twitter. If you see a tweet sent by one of your followers that you love and want to share, hit the Retweet button. That tweet will then be sent out to all of your followers. This is a great way to share information. Direct message or DM. This is a way to send someone a private message through Twitter, similar to Facebook emails. These are also limited to 140 characters.
  • 163. Social Media and the Real Estate Industry Part 5
  • 164.
  • 165. Facts & Figures • The domain name www.youtube.com was registered on February 14, 2005 • Over 3 billion videos are viewed a day • More video is uploaded to YouTube in one month than the 3 major US networks created in 60 years • 70% of YouTube traffic comes from outside the US • YouTube is localized in 25 countries across 43 languages • 800M unique users visit YouTube each month • YouTube is the 3rd largest search engine - #1 for video (358,000 real estate videos) • Through Google, YouTube can automatically translate your video into 43 different languages
  • 166. REAL ESTATE INDUSTRY AND SOCIAL MEDIA USAGE 73% of homeowners say they’re more likely to list with a REALTOR who offers to do video
  • 167. REAL ESTATE INDUSTRY AND SOCIAL MEDIA USAGE 12 % Yet only of the total # of REALTORS currently have YouTube accounts
  • 168. YouTube Advantages • YouTube Videos are a large factor in determining Google rankings
  • 169. YouTube Advantages • Sites that showcase relevant YouTube videos are ranked higher • This means posting and linking to these videos gives you an advantage over other real estate professionals
  • 170. YouTube Advantages • YouTube is your mobile advertising it’s available on hundreds of top mobile devices • Videos attract 300% more traffic and leads (Marketing Sherpa)
  • 171. YouTube Advantages • Video is the most engaging and versatile content • Can be used on your – Website – Email – Facebook – Twitter – LinkedIn – Blog
  • 172. Setting Up A Channel • You NEED a Google Account • If you have a Gmail for your business use it!
  • 173. • Go to www.YouTube.com and choose create an account
  • 174. • Fill in the required information
  • 175. • After you are logged in click the drop down arrow on the top right and select My Channel • Select Click Here right underneath your name to create a channel for your business.
  • 176. • Enter your business name and category then hit Create Channel
  • 177. • Select a Profile Picture • This is linked to your Google + profile picture
  • 178. • Set your channel art
  • 179. Once set your URL is permanent and can never be changed
  • 180. Seriously. . . It’s permanent
  • 181. • Click on your profile in the top right and select YouTube Settings
  • 183. • Click Create Custom URL
  • 186. • Click on the pencil icon
  • 187. • Channel Description – The first few characters of your channel description appear most frequently across the site - highlight your most important content upfront i.e. a link to your website – The description also shows up in the About Tab for a channel and is a valuable resource for subscribers to find out more – Accurately describe your channel and capture relevant channel keywords. Include relevant contact information (email, phone, etc) – Remember to think about your description as it shows up on YouTube- on your channel page and in search results.
  • 188. Include Links • Add Links to: – Your Website – Facebook – Twitter – LinkedIn – Pinterest
  • 189. • Click on the pencil icon directly below the description
  • 190. • Can add an unlimited number to links to your profile • However only 1 link to an external site can appear on your channel art
  • 191. • Use this to drive traffic to your website. Check this box Add your website
  • 192. Uploading a Video • Select Upload, then Select files to upload. Note: You can also drag and drop a video file into this area to upload it
  • 193. Uploading a Video Share This Link Privacy Settings Category Description Tags
  • 194. • Title: What you want to call your video. • Include Keywords • Description: This tells viewers what the video is about. Keep it brief, and include keywords and your company name and information so that people can more easily find your video when they conduct online searches.
  • 195. • Tags: These are keywords that help identify your video or business. For example, if you’re a roofer posting a video on how to clean a gutter, you might use the following tags: roofer, gutter, how to clean a gutter, [name of your business], [your business ZIP code], etc.
  • 196. • Privacy Settings • Pubic – anyone can view your video • Unlisted - only people who have the link to will be able to view your video • Private - only those who you list can view the video
  • 197. • Category: Select a subject matter category that’s most relevant for your business. Most often “Real Estate” • Advanced Settings: These settings are optional and allow you to include information about the video location and recording date, and settings for comments.
  • 198. 5 Components to MAXIMIZE Traffic • Keywords in the Title • Keywords in the Description – Always start with url • Use Tags • Transcription • Keywords in the File name of the video
  • 199. Video Editing • iMovie (Mac Only) • Windows Movie Maker (Windows) • YouTube (Edit Online)
  • 200. Tactics • Property Videos – Use property photos to create a branded slideshow tour of a listing with voiceover. – Include pricing information and a link to the listing in the description
  • 201. Tactics • Agent Profiles – Well done agent videos can increase the time spent on site by prospects • Which in turn decreases their time spent on competitors sites – Prospects who call an agent after watching a video profile are far more qualified based on the investment they’ve made in learning about the agent.
  • 202.
  • 203. Tactics • Neighborhood Profiles – Use video to help prospective home buyers learn about cities or neighborhoods – Hyperlocal – Focus on selling the community, not just the listing
  • 204.
  • 205. Tactics • Real Estate Industry Current Events – Establish yourself as an expert by discussing current changes in your real estate market http://www.youtube.com/watch?v=H5TYbYOvm6c&list=TLOrmgPHuLqiM
  • 206. Tactics • Testimonials – Ask your best clients to say a few words about what it’s like working with you – Take a video camera with you whenever you're out with clients
  • 207. Tactics • Pre-listing presentation video – Create a video with your value proposition, why a seller should pick you and send it to potential clients before you meet in person
  • 208. Tactics • Open House Promotions – Give people a sneak peek at a new property and let them know when the next open house will be
  • 209. Tactics • How To Videos – Real estate can be a big complicated world for your clients. Help them navigate with short, informational videos that include answers to common questions you receive
  • 210. Tactics How to Ideas: • Eco-friendly building • How to purchase a home • Lease-to-own tips • How short sales work • Renovation tips
  • 211. Best Practices • Have a Plan • Keep it Short – 3-4 minute videos • Be Active • Make Content Not Ads
  • 212. Remember • Everyone starts at 0 Everyone Starts at Zero You Are Here
  • 213. Remember • Many people attempt to use YouTube, throw up a few videos, get discouraged quickly and abandon their channel Never Give Up
  • 214.
  • 216. Who Wants to be #1?
  • 217. 92% of Real Estate Consumers start their Search on the Web 70% start on Google
  • 218. Google represents over 70% of all searches on the Internet.
  • 219. #1 Social Media Platform for Boosting SEO
  • 220. SEO • a URL's number of Google +1s is more highly correlated with search rankings than any other factor.
  • 221. Getting Started on Google + • Most of you already have a profile • Log into www.google.com • Look for +YOURNAME
  • 222. • Using the menu under Home, select Profile
  • 223.
  • 224. • Talk about who you are, what you do and where you do it
  • 225. • Enter Your Current and Past employers • Enter Real Estate Related Skills New Home Sales; 1st Time Home Buyers; Listing Homes; Short Sales; Seller Representation; 1st Time Home Sellers; Vacation Homes; National Association of Realtors; Relocation; Buyers Agent; etc.
  • 226. Fill Out Your Info • Fill out all of your contact info • Set your Work information to Public
  • 227. • Link to your other social profiles – Facebook, YouTube, Twitter, LinkedIn • Add a Link to your Website under Links towards the bottom • If you blog add those sites under Contributor To
  • 228. Upload a Cover Photo
  • 229. Find People and Create Circles • Define Circles? • Group people together based on how you think of them in real life • They do not know how they’re listed – People in your circles (but not the name of the circle) will appear to others on your Google Profile
  • 230. What happens when you add someone to a circle? • They may receive a notification that you've added them. • Anything that you previously shared with that circle (before he or she became a member) will now be visible to them. • If they add you to their circles, posts you've shared with them may appear within their stream of posts.
  • 231. Finding People • Place your cursor in the top left corner for the Google+ main menu. Click People. • Use Suggestions to find people who’ve added you to circles or to add people to your circles. • Use 'Find coworkers' or 'Find classmates' to find additional people and add them to your circles.
  • 232.
  • 235. • Enter your email • When the email arrives click the Verify button
  • 236. Check Your Links • Go back to edit the Links section on your profile • Make sure you list all of the websites that your contribute content to
  • 238. Get found, right when your customers are most interested.
  • 239. Google Places? • Now Google + Local
  • 240. Google + Local • They place this group of businesses on page #1 of search results, at the top, in prime position each time they sense that a Consumer is “Searching” for an agent. • When they use words like Realty, Real Estate Office, Real Estate Agents, ect Google inserts “Places” right at the top.
  • 241. Google + Local • Think of it as “This generations Yellow Pages”! Just as you HAD TO BE in the Yellow Pages, you really HAVE TO BE in Google+ Local!
  • 242. When your customers search on Google, the results to the right may include relevant posts, photos, and videos from your Google+ page.
  • 243. Search: HSA Home Warranty
  • 244. Create a G+ Page • Place your cursor over Home on the top left and select Pages
  • 245. • Choose Create A Page
  • 246. • Select Local Business or Place and enter your number
  • 247. • Select Add your business to Google
  • 248. • Enter your business name and address • Select a category (Real Estate Consultant)
  • 249. • Choose a page name and enter your web address
  • 253. When The Pin Arrives
  • 255. Basic Social Media Strategies for Real Estate MONITOR TRENDS – DON’T MASTER THEM CONCENTRATE ON BEING INTERESTED INSTEAD OF INTERESTING What do you post to Facebook?
  • 256. Social Media and the Real Estate Industry Part 6
  • 257. TOOLS YOU CAN USE TO MAKE SOCIAL NETWORKING EASIER
  • 261. Tools You Can Use BB BB TM SOI = = = TM SOI Business Builder App Time Management App Sphere of Influence App = Available on Android Phones = Available on iPhone
  • 262. Every Agent Needs a Smart Phone WHY?
  • 263.
  • 264. Tools You Can Use Dropbox is one of the most popular cloud computing service available currently. It was just recently valued at $4 Billion. How many times have you created a Power Point or similar presentation for a client and they love it so much, they request a copy via email? The only problem is the file may be too large to e-mail. Enter Dropbox, set up a free account, upload your files, then share them with your desired e-mail address(es). Dropbox will notify the individuals(s) that you shared the file with and provide a link for them to set up their free account. Once they do this, your files can be downloaded for free. It’s a beautiful thing if you want to send large files to your clients and business affiliates. Dropbox is the way to go. Your first 2 GB of storage is free before you are prompted to be a paid member, however users can remove files to maintain their storage capacity below the paid level.
  • 268. Pic Scatter is by far the easiest. You'll need to give access to your likes, photos, and photos shared with you. Then you can create a montage cover showing a group of your friends or some of your likes. You can also use a specific photo album. But no matter what you choose, make sure you have enough there for Pic Scatter to choose from, to prevent repeating of images. Pic Scatter is free, but contains branding in the image. It's a super low lifetime fee of $1.50 to remove the branding, and it also gives you access to filters, instant uploads, and downloading images to your desktop. TM SOI
  • 269. Timeline Cover Banner Unlike Pic Scatter, Timeline Cover Banner is totally free and does not contain any branding. It's not as simple, but if you want total control over your Facebook Timeline's cover image, this will do the trick. Their tool lets you upload any image (or images) of your choice, which you can then edit or add text to. You can also select from one of many free background images in their gallery. Once you've perfected your cover image, it will download right to your desktop. The big plus here? There's no need to connect via Facebook! TM SOI
  • 270. Pocket (Read It Later) Sync any article, video or web page that you want to read, watch or view later. across to your phone, tablet and computer TM
  • 271. CamScanner Use your phone camera to SCAN (take a picture of) all kinds of paper documents and send them to clients TM
  • 279. Win Prizes Post on our page and be entered into our monthly fan drawing
  • 280. Just a Thought… Everybody is…. Nobody is… • • • • • • • • • • • • • • Tweeting Facebooking Blogging Texting Pinging Posting Emailing Doorknocking Farming Calling Talking Writing Mailing Living Your opportunity is to combine these two columns!!!!!
  • 282. Want Burke to Speak at Your Next Company or Office Event? Contact Brian Geick at 608-798-6410 or email brian.geick@onlinehsa.com

Editor's Notes

  1. This is the real value of Facebook as it pertains to business growth and acquiring new customers. It isn't about getting strangers to like you, it's about getting exposure with the friends of your fans. These are the best prospects for you, and you already have a foot in the door because one of their friends, someone who they trust and respect, has already made the choice to do business with you.For example, if I'm thinking of buying a home, I'll probably look to my friend who lives in the area I’m looking for advice. If I have seen that my friend is often commenting on a realtors page on Facebook, I will probably check out that realtor when I go to buy a home. If I've been exposed to the realtor through his posts and the posts of other friends of mine (who I know, like, and trust), I may already have a good enough impression of that realtor to bypass asking my friend and contact them directly.
  2. Make sure you include the most important information about what you offer to your audience, so they instantly understand why your page should matter to them.Also, it’s extremely important that you include your website URL in this section of your page. Otherwise, it gets buried in the full About description that’s not visible unless a person clicks on the About link on your Facebook Page (discussed in #3 below). Make it easy for people to learn more about your business or organization by making sure your URL is visible in the top-level About section.
  3. Make sure you include the most important information about what you offer to your audience, so they instantly understand why your page should matter to them.Also, it’s extremely important that you include your website URL in this section of your page. Otherwise, it gets buried in the full About description that’s not visible unless a person clicks on the About link on your Facebook Page (discussed in #3 below). Make it easy for people to learn more about your business or organization by making sure your URL is visible in the top-level About section.
  4. Demo Picture and Link
  5. By the end of this webinar we want you to know enough about your page and insights to be dangerous.
  6. Posting regularly with engaging content gets more people to talk about your business with their friends. As a result, you end up reaching more people overall.
  7. Posting regularly with engaging content gets more people to talk about your business with their friends. As a result, you end up reaching more people overall.
  8. Your ultimate goal as a Page owner is to publish content that will reach a large audience, and that your audience will engage and share your content with friends. Now you can use Page Insights to better understand what your audience wants to hear about.Based on this data, you should try to identify which types of posts are most effective at helping you reach your objectives. Do your fans respond better to videos than pictures? Do they always seem to engage more when you talk about a specific theme? Do they tend to “like” more when you post a picture and “comment” more when you ask them a question?
  9. LinkedIn Profiles are the top search result for your nameLinkedIn profiles are one of the best tools available for professionals to start developing their personal brand. Think of it as your online resume. when creating and/or boosting your LinkedIn profile make sure that it is 100% complete. You would not send a half-finished resume to an employer when applying for a job, so do not leave your online resume incomplete either. Not only does this give LinkedIn additional opportunities to identify search-related keywords in your profile, but the company is also more likely to rank completed profiles over partially finished ones. Fully completed profiles are 40% more likely to be found.If you aren't sure if you've filled out your profile completely, LinkedIn provides a helpful tracker in each profile that shows both the percentage of fields completed and any specific areas that still need information.only about 50% of users have a completed profile. This under-completed profile is an enormous missed opportunity to be found 
  10. Use on your Email signature and on your business card.
  11. The Profile Strength meter is on the right side of your profile and gauges how robust your profile is. The strength will increase as you add more content.Move your cursor over the circle in the box to view the next level of strength you can reach. You can click the Improve Your Profile Strength link for a guided tour that’ll guide you through adding content to your profile.If you’ve reached the maximum strength, you’ll have the option to share your profile on Facebook or Twitter.Work History You can amplify this field with your proudest accomplishments or particular responsibilities you want readers to know about. It’s important to include the dates (and employer names) for each past assignment so LinkedIn can match you up with colleagues who have worked alongside you.Do not underestimate the power of the interests section, it is searchable by LinkedIn and can help other professionals find and /or connect with you. try to keep the items listed relevant to your job.Name: Use your “business” name. If your given name is Elizabeth but no one calls you that, use Liz in your profile and on your business card. Don’t add extraneous information in the Name field (like “5,000+ connections”) unless you want to brand the size of your Rolodex rather than yourself.
  12. On LinkedIn, the people who are part of your network are called your "connections." A connection on LinkedIn is different than a "friend" on  Facebook. Connections imply that you know the person well or that they're a trusted business contact. LinkedIn warns against adding complete strangers to your network, or accepting an invitation from someone you don't have a trusted relationship with. In order to connect with people you have to have some sort of history with them. Going to the same school working at the same company or attending the same sales meetings are all valid ways to connect. Virtually anyone that you know will one day want to buy or sell a home, so there are a lot of possibilities—past colleges that could turn into clients, old friends and colleagues, or a favorite organization with the potential to reach new buyers and sellers. Address Book: If you have an address book on Gmail, Hotmail, Outlook, or another popular e-mail application, you can download your entire contact list into LinkedIn. Don’t panic—LinkedIn won’t send spam; it will just tell you which of these contacts are already using LinkedIn.Connections: Look for the green Add Connections bar on nearly every page of LinkedIn. Use this link to invite folks to join your first-degree network. In most cases you’ll need their e-mail addresses. If LinkedIn gives you the opportunity (some invitation channels do, and some inexplicably don’t), change the standard boilerplate invitation language to sound more like your own voice. Be wary of sending invitations to people who aren’t expecting them—you could lose your invitation privileges that way.
  13. North Carolina REASN - Real Estate Agents in Social Networks
  14. North Carolina REASN - Real Estate Agents in Social Networks
  15. YouTube videos have been a large factor in determining Google rankings. Sites that showcase YouTube videos that are relevant to the content are more easily found by Google searches. This means posting and linking to these videos gives you an online advantage over other real estate professionals.
  16. YouTube videos have been a large factor in determining Google rankings. Sites that showcase YouTube videos that are relevant to the content are more easily found by Google searches. This means posting and linking to these videos gives you an online advantage over other real estate professionals.
  17. YouTube videos have been a large factor in determining Google rankings. Sites that showcase YouTube videos that are relevant to the content are more easily found by Google searches. This means posting and linking to these videos gives you an online advantage over other real estate professionals.
  18. YouTube videos have been a large factor in determining Google rankings. Sites that showcase YouTube videos that are relevant to the content are more easily found by Google searches. This means posting and linking to these videos gives you an online advantage over other real estate professionals.
  19. Don’t need to do this right now. You’ll receive a copy of the slides. Take your time and decide.
  20. Videos like this allow agents to increase their marketing breadth to video, which could be the deal maker in listing presentations. The videos also offer some SEO benefits since YouTube videos (when done well) tend to rank well in Google search results.You will appear more professional and the viewers will have a stronger connection with you than just the video itself. Sometimes it can be hard for the viewer to understand what they are seeing. Thus, your voice is very important to explain and guide your viewers of your property. This will definitely increase your credibility as a real estate professional.
  21. Videos like this allow agents to increase their marketing breadth to video, which could be the deal maker in listing presentations. The videos also offer some SEO benefits since YouTube videos (when done well) tend to rank well in Google search results.
  22. Videos like this allow agents to increase their marketing breadth to video, which could be the deal maker in listing presentations. The videos also offer some SEO benefits since YouTube videos (when done well) tend to rank well in Google search results.
  23. The most effective websites incorporate video to establish yourself as an expert in the field and provide value to your clients.
  24. The most effective websites incorporate video to establish yourself as an expert in the field and provide value to your clients.
  25. The most effective websites incorporate video to establish yourself as an expert in the field and provide value to your clients.
  26. The most effective websites incorporate video to establish yourself as an expert in the field and provide value to your clients.
  27. The most effective websites incorporate video to establish yourself as an expert in the field and provide value to your clients.
  28. The most effective websites incorporate video to establish yourself as an expert in the field and provide value to your clients.
  29. In this generation of instant information gathering, many potential customers would rather watch a short two-minute video about your product or service, instead of reading pages and pages of content on your website. In addition, there is something to be said about getting information “straight from the horse’s mouth.” Video offers a more personal connection between your brand and the viewer.
  30. In fact, the correlation of Google +1s beat out other well known metrics including linking root domains, Facebook shares, and even keyword usage.
  31. Reviews can only be written on Google+ Local business pages, not on personal or on non-local-business Google+ pageSome businesses may still have legacy Google Places pages as Google goes through the migration process. However, these will be moved to the Google+ Local format in the near future - See more at: http://www.thoughtshift.co.uk/google-pages-google-local-google-places-whats-going-on-here/#sthash.kh0EWnAQ.dFrwjBPb.dpuf
  32. They place this group of businesses on page #1, at the top, in Prime position each time they sense that a Consumer is “Searching” for a Business. When they use words like Realty, Real Estate Office, Real Estate Agents, ect Google inserts “Places” right at the top. Think of it as “This generations Yellow Pages”! Just as you HAD TO BE in the Yellow Pages, you really HAVE TO BE in Google Places!“If You are not a Business Registered in Google Places You Have NO SHOT at Being Found During Those Searches”
  33. They place this group of businesses on page #1, at the top, in Prime position each time they sense that a Consumer is “Searching” for a Business. When they use words like Realty, Real Estate Office, Real Estate Agents, ect Google inserts “Places” right at the top. Think of it as “This generations Yellow Pages”! Just as you HAD TO BE in the Yellow Pages, you really HAVE TO BE in Google Places!“If You are not a Business Registered in Google Places You Have NO SHOT at Being Found During Those Searches”
  34. Now, when people search for your brand on Google, they can get the latest info straight from your Google+ page, on the righthand side of their search results. And when your followers search for information relevant to your brand, content you've shared may appear in search.Here's how to be eligible:First, create your Google+ page. Then start publishing regular, relevant posts to attract and engage followers.
  35. When a business owner verifies a local Google+ Page, any existing listing for the business is merged with the local Google+ Page to create a single page with a verified checkmark. Verified local Google+ Pages have features of both pages described above–scores and reviews as well as posts from the business owner.After you’ve created your page, follow these steps to request a Personal Identification Number (PIN) to verify your page:Go to https://plus.google.com/dashboard and click Manage this page on the page you’d like to verify.Click Verify your business beneath your address.Check that the contact information is correct. You can also address the postcard to a specific person by adding a name to the Optional contact name field. This name will not appear anywhere else on Google. Note that you can only receive a PIN at the business address you provided when you created your Google+ page for your local business.Click Request postcard. Once your postcard arrives, you can verify your Google+ page by entering your PIN online.
  36. We know that email is an important channel for you to communicate with customers or partners. If you have a verified Google+ page, people who receive emails from your domain will now have the option to follow your Google+ page directly from your messages in Gmail. Recent posts can also surface next to this page widget, and help drive more views of your Google+ content next to emails they receive from you. Eligibility for this widget to show is simple and free - all your business or organization needs is a verified Google+ page and digitally signed email.The widget displays information culled from the business’s Google+ page, including the logo and recent Google+ activity, alongside opened Gmail messages originating from the business’s domain name.There are lots of good reasons to enable this widget:You can grow your Google+ following by prompting customers that receive your emails to follow your brand's Google+ page, right from Gmail.You can drive more views of your Google+ posts; your Google+ page's posts can appear in Gmail, next to email you send to your customers.It’s easy to be eligible; all you need is a verified Google+ page and digitally signed email.It’s free!Google+ posts will only appear if the page has posted recently. 
  37. Might want to cancel that meeting or at least make sure its in a public place
  38. Integrated. Built for iPhone so you can include your iPhone contact list. - Automatic. Finds everyone you know from your email, calendar or social networks. - Personal. Puts a face to every name and email address. - Insightful. Detects and assigns phone numbers automatically. - Socially aware. Integrates Facebook and Twitter. - Ranked by importance. Those you email most are at the top and easily accessible. - Fast. Search by first, last, company name or phone number to find anyone. - Contextual. View emails and calendar events for each person. - Customizable. Easily edit any contact or hide them out of view. - Convenient. SMS, call or email anyone with one click. Here are some ways you can use Smartr Contacts for your personal and professional life: - Add contacts on your own by having people email you their contact info. - Keep track of all the people you've ever communicated with - automatically - Always know who you're communicating with photos and recent communication history - See what's up with your top contacts in the home screen's social carousel - Call, email or SMS someone with a single tap - Stay up to date with updates from Facebook and Twitter - See who you have in common with everyone - Bring all your contacts together into one place - Protect your contacts in the cloud, so should you lose your phone, all your contacts are safe and secure 
  39. When you find an interesting article, video or web page that you want to read, watch or view later, put it in Pocket. Once it’s in Pocket, it automatically syncs across to your phone, tablet and computer so you can view it anytime on any device, even without an internet connection.--------LOVED BY MILLIONS, Pocket has been called the “DVR for the web” by The New York Times, Businessweek, and TechCrunch.* Wired Best of 2012 Staff Pick* “#5 App We’re Thankful For” — LifeHacker* “Downright Beautiful” — Gizmodo* “Essential App for Travel” — USA Today-------Whether you’re traveling, commuting, standing in line or simply relaxing at home, Pocket lets you save content you discover from your browser or favorite apps into a beautiful universal list.WHAT YOU CAN POCKET: Articles, videos, recipes or pretty much anything you find online. It’s easy to save to Pocket from your favorite apps or browser.VIEW EVERYWHERE: If it’s in Pocket, it’s on your phone, tablet, and computer.EASY ON THE EYES: See your articles, videos, and everything else in a beautiful, easy-to-view layout that improves the readability and watchability of any page.PLAYS WELL WITH OTHERS: Save directly from your browser or from over 300 different apps like Twitter, Flipboard, Pulse, and Zite.
  40. Turn any Smartphone into a Scanner with CamScanner for Intelligent Document ManagementCamScanner is an intelligent document management solution for individuals, small businesses, organizations, governments and schools. It is the perfect fit for those who want to scan, sync, edit, share and manage various contents on all devices. 40 million mobile users’ choices for document scanning worldwide “The application employs its own image cropping and enhancing algorithm that leads to clearer images.” – Makeuseof.com “CamScanner may just be the best deal for scanning documents on your iPhone.” – CNET.com Top Developer – Google Play StoreFeatures:*Access Documents from the WebNow you can log in to your account at www.camscanner.net and edit file name, add tag, add notes; manage documents and share document via copying the link or social media.*Quickly Scan DocumentUse your phone camera to SCAN (take a picture of) all kinds of paper documents: receipts, notes, invoices, whiteboard discussions, business cards, certificates, etc. Batch Scan Mode saves you even more time. It auto detects and adjusts the document orientation.*Optimize Scan QualitySmart cropping and auto enhancing make CamScanner unique. It ensures the texts and graphics in scanned documents are clear and sharp with premium colors and resolutions.*Easy Search DocumentFind any documents within seconds. OCR for Search allows you to easily find keywords within PDF files, saving you the trouble of browsing among tons of documents.*Advanced Document EditingCamScanner enable you to edit document name, add notes and make annotations on your mobile.*Intelligent Document ManagementIntelligent document management on the go. You can allocate documents in groups, sort documents by Date, tag documents, view documents in List/Thumbnail mode and etc. Set passwords for confidential documents to avoid information leaks.*Sign up and Sync DocumentsSign up with CamScanner and backup/sync documents on the go. Just log in and you can access, edit, share and sync documents across smart phones, tablets, PCs and the Cloud.*Share & Upload SupportUpload the scanned documents to cloud storages; Fax scanned documents; Share documents between mobile devices and computers via WiFi; Share documents at www.camscanner.net via copying the link.CamScanner Users Scan and Manage * Bill, Invoice, Contract, Tax Roll, Business Card…* Whiteboard, Memo, Script, Letter…* Blackboard, Note, PPT, Book, Article…* Credential, Certificate…3rd Party Cloud Storage Services Supported:Google Drive, Dropbox, Box.com,