Bagian 6 PTI

1. MANAGEMENT SYSTEM
DESIGN

2. 2
What Design IE Do ?
Integrated System
Industrial System
(Manufacturing System)
Human Activity Management Control
System System

3. 3
Human Activity System
Concerned with various aspects of physical
workplace at which human activity
occurs

4. 4
Management Control System
Concerned with processes and procedures
related to planning, measuring, and
controlling all activities within the
organization

5. 5
Management Processes
Planning
Organizing
Actuating
Controlling

6. 6
Planning
Objective
Activity A Activity B Activity N
• Resources
• Time

7. 7
Organization Design
The Mechanisms Which Define the
Features of the Organization and Which
Serve to Link the Different Parts of the
Organization

8. 8
Dimension of Organization
Design
• Centralization
The locus of decision making authority along the vertical dimension
• Formalization
Explicitness of expectation regarding work means and production
• Complexity
Number of different components or sub system in an organization
• Configuration
The shape of organization: Number of level and span of control

9. 9
1
2C 2D 2C
3A 3B 3C
2A 2B
Configuration
Span of Control
(Horizontal Integration)
Horizontal Complexity
(Differentiation)
Vertical Complexity
(Differentiation)
Mechanisms of Vertical
Integration
- Centralization
- Formalization
Configuration
(Number of Level)
1
3
2

10. 10
Form of Design
• Simple Design
• Functional Design
• Divisional Design
• Conglomerate Design
• Hybrid Design

11. 11
Basic Component
• Top Management
• Midle Management
• Technical Core
• Technical Support Staff
• Administratif Support Staff

12. 12
Controlling
Planning Actuating Evaluation
Yes
No
Feedback

13. 13
Linking Planning To Action
Mission Why ?
Key Result Area Where?
Goals What?
Objectives Who? When ?
Action Program How ?
Resources How-much?
Execution Do it !
Tracking How Well?
Corrective Action Expedite?
Appraisal/Reward Reinforcement
P
L
A
N
N
I
N
G
A
C
T
I
O
N

14. 14
Vertical Linkages
Corporate Strategy
Business Strategy
Functional Strategy
Operation/production Management

15. 15
Management Level
Corporate/Business
Business/Functional
Operational

16. 16
Time Frame
Operational Functional Business Corporate

17. 17
Corporate Strategy
• Scope : Corporate/ Enterprise
• Objectives : Growth
• Performance : ROI/RONA/ROE…..
• Formulation :
– Penetration
– Market Development
– Product Development
– Diversification

18. 18
Ansoff Strategy
EXISTING NEW
N
E
W
E
X
I
S
T
I
N
G
PENETRATION PROD. DEV
MARKT. DEV
DIVERSIVICATION

19. 19
Business Strategy
• Scope : SBU
• Objective : Competitiveness
• Performance : Market Share
• Formulation :
– Cost Leadership
– Differentiation
– Focus

20. 20
Functional Strategy
• Scope : Business Function
• Objective : Competitive Priority
• Performance :
» Target
» Cost

21. 21
Operation Strategy
• Scope : Production/operation
• Objective : Competitive Priority
• Performance :
– Quality
– Cost
– Delivery
– Flexibility
– Safety

22. 22
Contoh Tujuan Operasi
QUALITY
TAHUN INI 5 TAHUN YAD KOMPETITOR
Kepuasan konsumen 75 % 85 % 75 %
Persentase scrapdan reject 15 % 5 % 10 %
Biaya garansi ( % penjualan) 1 % 0.5 % 1%
COST
COGM ( % COGS ) 55 % 45 % 50%
ITO 41 x 52 x 50 x

23. 23
Contoh Tujuan Operasi
DELIVERY
TAHUN INI 5 TAHUN YAD KOMPETITOR
Fill Rate 90% 95% 95%
Lead Time (minggu ) 3 1 1
FLEXIBILITY
Waktu untuk 10 bulan 6 bulan 8 bulan
mengenalkan produk baru
Waktu perubahan kapasitas 3 bulan 3 bulan 3 bulan

24. 24
Operation Management
• Scope : Production/operation
• Objective : Efficiency
• Performance:
» Quality
» Cost
» Delivery
» Flexibility

25. 25
Generalized Structure of
Management Control System
Objectives
Performance
Criteria
Performance
Evaluation
Modified
Performance Criteria
Corrective
Action
System
Operation
Non Performance
Justified ?
Performance
Criteria Need
Change?
No
NoNo
Yes
Yes
Yes
Performance
Criteria Met
?