1. Gregory K. Watson
540 Itawamba Rd
Collierville, Tennessee, 38107
(901)854-9782 or (901)552-8032 watsongk@aol.com
Profile: An aggressive and success oriented professional with over 26 years
of Management and Senior Management experience with a Fortune 100 Corporation
who has experience in employee relations, including recruitment, hiring,
performance appraisal, training, development and adheres to complete P&L
responsibilities. Accurate, precise, and highly ethical in all work related
assignments-able to immediately contribute to corporate financial goals and
objectives.
Education:
Austin Peay State University
Clarksville, Tennessee
Bachelor of Science
Industrial Technology (1984)
Corporate Awards:
Multiple Express Five Star Award Winner: 1999; 2001; 2008
Skills Summary
Project Management Human Resource Management Transportation
Management Process Management Employee Relations
Employee Training/Development Employment Law Financial Accounting
Labor Relations Organizational Change Mgmt. Negotiation
Organizational Behavior Strategic Staffing Event Planning
Developing Budgets Cross Functional Leadership Time Management
Team Building & Global Environment) Process Improvement
Operations Management Logistics Management Customs Interface
Recruitment and Retention Mgmt. Organizational Development
Professional Experience
Sr. Manager, FedEx Express (AGFS), Outbound Operations, Memphis World
Hub, 2006-Present
Established strategic goals by gathering pertinent business, financial,
service, and operations information; identifying and evaluating trends and
options; choosing a course of action; defining objectives; evaluating outcomes.
Accomplished financial objectives by forecasting requirements; preparing an
annual budget; scheduling expenditures; analyzing variances; initiating
corrective actions. Staffed and managed exempt and non-exempt employees.
Sr. Manager, FedEx Express (AGFS), Int’l Export/Import Command Center,
Memphis World Hub, 2004-2006.
Coordinate, direct and control the accuracy and flow of Clearance information
through the Clearance Information Network. Ensure end-to-end regulatory
compliance and optimum clearance performance. Leads management team in system
issues analysis, identifies root cause of deficiencies and recommends
corrective action. Design and develops business justification documentation as
necessary to implement recommended corrective actions. Lead system analysis and
critical issues resolution. Lead management consultation by coordinating and
leading cross functional teams and providing specialized import/export
regulatory expertise. Lead statistical ops analysis and remedy implementation.
Evaluate the impact of system change requests. Assist managers in training,
development and mentoring of associate and staff level analysts.
Sr. Manager, FedEx Express (AGFS), Outbound Operations, Memphis World
Hub, 1996-2004
Maintained staff by recruiting, selecting, orienting, and training employees
and managers; maintaining a safe, secure, and legal work environment;

2. Gregory K. Watson
540 Itawamba Rd
Collierville, Tennessee, 38107
(901)854-9782 or (901)552-8032 watsongk@aol.com
developing personal growth opportunities. Accomplishes staff results by
communicating job expectations; planning, monitoring, and appraising job
results; coaching, counseling, and disciplining employees; developing,
coordinating, and enforcing systems, policies, procedures, and productivity
standards.
Manager, Hub Area Review Process, FedEx Express (CSSD), Memphis World
Hub, 1996
Instituted a comprehensive evaluation value-added program to identify
opportunities for existing processes. Developed and initiated process maps to
aid in Management development.
Manager, FedEx Express (AGFS), Domestic and Export Outbound Operations,
Memphis World Hub, 1992- 1995.
Managed and coordinated various Export and Domestic Outbound
Operations. Responsibilities include package flow control, container
reconciliation and accurate reporting of sort critical information.
Managed of a staff of 25 employees that included administration
personnel as well as sort employees. Interfacing with U.S. Customs and
Border Protection, regulatory agencies and brokerage operations for
expedited customs clearance and movement
Production Supervisor, National Linen Services, Memphis, Tennessee,
1990 – 1991.
Managed a group of over 50 employees to ensure overall production
met or exceeded the established standards. Responsibilities
included, inventory control and continual monitoring of chemical
and tool use to maintain cost efficiencies.
Vocational Evaluator/Counselor, Career Systems Development Corp.,
Memphis, Tennessee, 1985 - 1990
Assist clients in assessing their skill levels; abilities, aptitudes,
and interests. Instructed clients during the evaluation process.
Maintained records, written assessments and narratives that outlined
that client’s behavior progress. Conducted in-depth interviews and
developed Employability Development Plans for each prospective client.
Assistant Football Coach, Austin Peay University, Clarksville,
Tennessee, 1983- 1984
Coached and developed freshman defensive backs and offensive scout
team. Supervision of weight training programs. Maintained quality
control, reviews game films of opponents to identify tendencies and
preparation of scouting reports.
COMMUNITY SERVICE:
• March of Dimes (Walk As One coordinator) - Memphis
• United Way Campaign Coordinator - Memphis
• Target House – Volunteer