1. Virginia Scoville
600 SE 177th Ave, X268, Vancouver, WA 98683 805-404-2914 ginny_s@me.com
Qualifications
Summary
Dedicated and focused Administrative Assistant who excels at prioritizing, completing multiple tasks
simultaneously, and following through to achieve project goals. Answers a high volume of incoming
calls while handling in person inquiries from clients and colleagues. Flexible and hardworking with
strong drive to succeed.
Effectively managed office operations, utilizing the following skill sets:
• Computer Proficiency: In depth knowledge of Microsoft Office software.
• Ability to learn new software applications.
• Communicate effectively with staff/executives – Effective verbal/written communication skills.
• Attention to detail, excellent planning, organizing and time management skills.
• Customer-service orientation.
• Reliability.
Professional
Highlights
Administrative Assistant - Medical Director/CEO
• Perform various secretarial/clerical duties such as documenting, photocopying, scanning
faxing, emailing, and organizing filing system.
• Answer telephones and transferring calls to appropriate staff members.
• Maintain Medical Director/CEO’s professional and personal calendar.
• Sort and distribute incoming communication data, including faxes, letters and emails.
• Monitor and maintain the organization’s website.
• Interact with organizational staff, executives, clients, vendors and visitors on a daily basis.
• Organize the schedule meetings, workshops, fellowships, conferences, and events; agendas,
educational material, invitations, posters and certificate/awards.
• Create PowerPoint presentations and electronic posters, used for national and international
meetings.
• Register, submit abstracts, create meeting binder, and draft correspondences regarding
Medical Director/CEO’s professional meetings.
• Consistently meet submission deadlines.
• Create and organize business and personal documents.
• Conduct online research for the Medical Director/CEO and others.
• Maintain and update business and personal contact information and groups.
• Coordinate the Medical Director/CEO’s business travel arrangement.
• Provide administrative support to multiple departments and personnel.
• Support/coordinate Medical Director/CEO’s efforts in operations and administrative duties.
• Help troubleshoot routine technical issues that staff is unable to correct on their own.
• Coordinated successful medical seminars to educate prospective patients resulting in new
patient/surgeries.
• Support and counsel new employees while enforcing Medical Director/CEO’s Policies.
Systems Administrator/Operations Manager

2. • Managed workstation computers, printers, copiers/scanners, phones, laptops, smartphones, I-
Pads/tablets including software deployment, security updates and patches reducing IT costs.
• Saved company thousand of dollars by researching and negotiating software and hardware
purchases including ROI projections. Re-solved hardware, software and networking issues
saving outside hourly engineer support hours.
• Responsible for maintaining practice management software including setting up five
facilities/companies including an Ambulatory Surgical Center, Medical Imaging, Physical
Therapy and Professional Multi-Specialty Medical Group.
• Acted as technical and hands-on liaison between, ZirMed clearinghouse, practice management
software and financial institutions in transition from paper HCFA/UB92 claims submission to
electronic medical insurance submission installation, setup, and implementation for five
facilities/companies.
• Responsible for providing technology and software training and orientation to new employees.
• Worked closely with physicians, surgeons and medical assistants to achieve meaningful use.
• Digital Phone System user/database configuration.
• Copier/Scanner user/database configuration including scan to network folder setup.
Billing Manager
• Coordinated and implemented billing procedures for innovative spinal surgical procedures for
optimal reimbursement.
• Responsible for utilizing Medinformatix Financial Dashboard to create custom reports for
analyzing charge and payment data for five billing entities.
• Reviewed operative and consultation reports for medical necessity and insurance
reimbursement “red flags”.
• Worked closely with physicians, surgeons and medical assistants to achieve meaningful use.
• Performed and managed successful follow-up of claim denials and under payments.
• Maintain Medicare contracts including revalidation and adding new providers to PECOS.
• Attended educational meetings and seminars. Participated in numerous Webinars related to
healthcare and administration, IT and practice related issues. Provided written summaries to
administration and Medical Director.
• Read relative publications related to healthcare technology, healthcare insurance and ASC
publications and notifications.
Skills
ü MS Word ü MS Excel ü MS PowerPoint
ü MS Outlook ü MS Publisher ü Windows 7
ü Adobe Acrobat Pro ü Medinformatix ü MS Access
ü Exchange Server Mgmt. ü Data Entry ü Medical Terminology
Employment History
1998-2015 California Spine Institute, et al – Newbury Park, California
1995-1998 Computer Consulting – Lancaster, California
1991-1995 Nitin Shah, MD – Lancaster, California