1. Gibran Bacchus
377 Fairfield Dr · Sanford Fl 32771 · (386) 479-6521 · gbacchus001@yahoo.com
Objective: To obtain a responsible position that would allow me to develop my nursing skills to
provide the care that patients need and require in the future.
Professional Qualifications:
 Extensive background in Customer Service
 Proficient in taking vitals/ CPR certified
 Proficient in Microsoft Office
Education:
 SEMINOLE COMMUNITY COLLEGE Sanford, FL
Associate of Arts – Networking Service Technology – Microsoft Track
 University of Central Florida Orlando, FL
No Degree – Mechanical Engineering
 Adventist University of Health Sciences Orlando, FL
Bachelor’s Degree – Nursing Expected graduation, Aug 2015
Experience:
 CVS: Pharmacy Technician FEB 2014 – OCT 2014
Performed a wide range of duties in the department, such as working at the register,
production, and at the drive-thru window.
Maintained the established goals set by my pharmacist in production, while
providing customer service to incoming patients.
Achieved department productivity daily, while maintaining accuracy in providing
prescriptions to customers.
 OFFICE DEPOT: Sales FEB 2011 – JUNE 2012
Assisted customers while providing expert knowledge in computers and networking
to assist them in procuring the items they need for their home or business.
Represented the department in a positive light, while providing excellent customer
service.
Attended department meetings to be kept aware of any departmental changes or
goals that needed to be achieved for that week or month.

2.  MARKETSTAR: Sales Rep NOV 2010 – DEC 2010
Worked a seasonal position as a Sony Sales Rep in HHGregg and educated
customers about Sony HD TV’s and Sony 3D TV’s.
Followed up daily with returning customers and transitioned sales of these products
to HHGregg associates.
 MODIS: Tier II Technical Support Specialist JULY 2010 – Aug 2010
Assisted customers over the phone with their century link modems and email
configuration.
Diagnosed internet connectivity and achieved department productivity and accuracy
goals established by my manager.
 BEST BUY: Computer Sales Representative/ Tech Support JUNE 2005 – SEP 2008
Assisted Customers with Internet Connectivity and resolved multiple computer
issues
Recommendations of various products for home/office use
Assisted Geek Squad with the installation of computer software for customers.
Attended departmental meetings to learn about any changes, standards, or goals that
needed to be achieved.
Represented Best Buy and my department confidently by maintaining a professional
demeanor, while providing excellent customer service.
References Furnished Upon Request
Skills:
 Proficient in Microsoft Word/ Powerpoint
 Experienced in installing, configuring, and troubleshooting Microsoft operating systems.