1. Chukwuji, Daniel
207 Road E Close House 1 Festac Town Lagos Nigeria.
E-mail: chukwujidaniel@yahoo.com
Phone: 08134211192,
Career Objective
To workin a challenging environment that provides genuine opportunities forskill improvement and
career development, attainable with a pro-activecommitment towards the high quality growth of
employer’s business.
Profile
State of Origin: Delta
Local Govt. Area: Ndokwa East
Sex: Male
Date of Birth: 16th September, 1985
Marital Status: Single
WorkExperience
2015
Presentlyworking
Fidelitybankplc.
(Retail saleExecutive)
Maintain and develop good relationship with customers through personal contact or meeting or
via telephone
Must act as a bridge between the company and it current market and future market.
Display efficiency in gathering market and customer information to enable negotiations regarding
variation in price, delivery and specification to managers.
Provide accurate feedback on future buying trend to their respective employees.
Help management forthcoming product and discuss on special promotions.
Preparation of credit facility and loans
2012–2014
TechMahindraNigeriaLimited(BPOs CompanyforAirtel Nigeria)
Call Center/CustomerCare Agent
Responsibilities;
Attend to customer needs, and resolve business related issues on first time contact.
Up selling of new/existing products and services to customers, on request.
Resolving customer’s challenge with a product or service, over the phone.
Document/Log and communicate the customer’s concerns and challenge with a product or services to
the organization, and follow up for effective resolution.
Carrying out marketing research and customer survey to assess demand brand positioning and
Awareness.
Record sales order information and report the sale to same department.
Accomplishment;
I was able to manage all types of customers courteously and use computer based applications to
resolve their challenge with a product or service.
Able to promote sale of the company’s product and services over the phone to existing and potential
customers, thus stimulating revenue growth and target been meet.
Able to give relevant information about the company’s goods and services to customers,and provide
after sales support.
Help management in forthcoming product and discuss on special promotion.
2. 2011– 2012
NixonFieldEnergyServiceLtd,Port-Harcourt.
HSE Supervisor
Support hse manger and team with planning coordinating and implementing of effective hse
policy guidelines and procedure to ensure the department objective are met.
Supervise rural electrificationprojects and ensuring jobs are done accordingto approved
standard with accurate specification,using the proper Equipment.
Ensure all in-field activities are carried out safely complying with company Health, Safety &
Environment (HSE) guidelines and procedures.
Provide support to project and operation team in all aspects of safety occupational
health safety.
2008-2009
DeltaSteel CompanyOwiaAlajaWarri (I.T)
Inspection and environmental monitoring of waste analysis
Auditing existing policies, procedures and recommending strategies for an
improvement.
Ensuring that the corporate incident data base including the transmission of First
notifications are maintained.
Participating in meetings with regulatory bodies.
Participating in hazard identification and risk assessment studies
Environmental sustainability management using the iso14001
2003– 2005
Nigeriabottlingcompanycocacola
Environmental cleaning and arrangement of stack.
Arrange for removal of abandoned waste to their different machine for finishing product
IT skills
Microsoft Windows Professional
Microsoft Office Proficiency (Ms. Excel, Word, Access, Power point, Publisher, etc.)
Computer hardware maintenance skills
Education Summary
2005-2011 DeltaState University Abraka,
BSc Environmental science technology
1997 -2002 Better lifeSecondarySchool,Benin City
Senior schoolcertificate(SSCE).
1989–1997 PatriciaPrivate School,BeninCity
Primary schoolleaving certificate
Trainings
General Health, Safety and Environment (General HSE)
HSE Supervisor (level3)
Safety Management
3. Transactional Analysis for Transformational leaders
Call Centre Associate Development Program by Centurm Learning Limited, Nigeria.
Out bound (up selling inactive campaign and health checks ).
Personal Skills
Ability to influence towards a common goal.
Good team builder & Interpersonal relationship.
Ability to multitask, work unsupervised and under pressure.
Excellent marketing and customer care skills.
Long term marketing plans and strategies
Assisting in delivery marketing strategies by supporting manager and other colleagues
Provide accurate feedback on future buying trend to their receptive customer
Maintain and develop good relationship with customers and through personal contact face
to face and by via telephone etc.
Strong communication skills with strong business related knowledge.
Highly self-motivated and ambitious in achieving goals
References
Engr. Jerry C. Onumonu
ManagerDistribution
Port HarcourtElectricity DistributionCompany,
Onne BusinessUnitOnne.
08034751319.
Mr Oputa Benjamin
C&I Leasing Plc
166 PTI Road Warri
08038273613
FATAOGUN (SHINA):
Human Resourse Techmanhindra Limited Company(BPOs airtel Nigeria)
4th -5TH FLOOR OPIC TOWER OKEILEWO
Phone Number: 07013475552.07033578507