1. Jonathan M. Wilson
4611 Governors House Dr SW APT 102  Huntsville, AL 35805  251-591-0246  jmw0001@uah.edu
OBJECTIVE
Highly motivated individual with experience in team environments and leadership positions. Thrives on being challenged
through difficult technical tasks and time constraints. Now seeking an electrical engineering position where I can apply my
problem solving experience in technical fields with accurate assessments and meticulous attention to detail and
communication while pursuing a higher level of education.
EDUCATION & TRAINING
Bachelor of Science in Electrical Engineering, University of Alabama in Huntsville, Huntsville, AL 2016
High School Diploma, Baker High School, Mobile, AL 2004
CAREER PROGRESSION
Corporate Selections Inc., Gurley, AL 2014-2015
Office Manager
 Managed an office team of 4, handling hundreds of accounts and sub-accounts.
 Managed accounting, reconciling hundreds of thousands of dollars before moving into a business partnership.
 Properly and accurately managed mass, international orders, processed through dozens of separate agencies with detailed
records.
Customer Service Representative
 Closely worked with customers to help identify their specific design interests for custom apparel and corporate products.
 Contacted customers directly for precise information, source-destination mitigation, customer satisfaction and customer
dissatisfaction.
 Worked face to face with customers in-house and externally to deliver merchandise and verify accuracy of a deliverable.
Embroidery
 Quickly self-taught the basic and technical aspects of multiple, high-output embroidery machines.
 Quickly self-taught the in-depth capabilities and functions of the Embroidery Operating System (EOS).
 Created detailed embroidery designs based on customer art preferences and delivered under extremely tight deadlines.
DirecTV 2010-2013
Customer Service Representative
 Customer Sales.
 Obtained an extremely in-depth knowledge of dozens of internal operating systems, all hardware and software
components and compatibilities and processes for external systems.
 Handled customers directly for programming information and account alterations due to billing and customer preference.
 Performed technical assistance from moderate to severe issues encompassing all hardware and software systems.
 Communicated via telephone to uncover customer’s wants, interests and needs to overcome objections and find the root
cause to any underlying issues or concerns.
 Handled calls escalated to a supervisor for customer retention and to maintain customer loyalty.
 Commented thousands of accounts to maintain accurate company records on an individual basis.
 Lead training sessions to further team knowledge on the technical portion of installed components.
 Coordinated with fellow associates, other project teams, site managers and site director to write new business practices
put in place throughout the entire company.
The Home Depot, Huntsville, AL 2005-2010
Sales Associate
 Customer sales.
 Worked with customers to solve rare and unique projects.
 Assisted customers in finding the appropriate hardware tools and accessories based on their needs and their budgets.
 Helped customers find the correct lumber and building materials related to their design parameters.
 Provided customer service in color coordination, sheens, texture and mixing paint.
 Communicated with disgruntled customers to alleviate their concerns and maintain customer satisfaction.
 Helped customers with their final transactions.

2. COMPUTER AND PROGRAMMING SKILLS
Microsoft Office Suite, C, C++, assembly language, socket programming, CRC, IP checksum, OpenSSL, Matlab, Simulink,
Multisim, IAR Workbench, Linux, embedded systems, analog and digital signal processing, Wireshark, installation of all
computer components, cooling and power supplies
CIRCUIT ANALYSIS SKILLS
Building functional circuits and modifying in real time, from concept to functional Arduino shield simulation and
construction, soldering thru-hole and surface mounted components, multimeter, oscilloscope, DC power generator, function
generator, design and reengineer wiring harness for precision
SPECIFIC FIELDS OF INTEREST
 Electromagnetics (radar, antennas and fiber optics)
 Analog and digital signals and systems
 Communications, filters and signal processing
 Control systems
INTEREST IN FURTHER EDUCATION
 Master’s degree in Electrical Engineering
 Ph.D. in Electrical Engineering
 Professional Engineer license
RELATED EXPERIENCE
 Designed and constructed, in a team environment, a charge-and-fire circuit in collaboration with Villanova University
and MIT’s bomb disposal robot for third world nations to assist in disposal of unexploded ordinances. Our deliverable
worked around robot constraints and was integrated into an already-existing wireless system. Cost and time constraints
were met and exceeded.
 Designed a graphical user interface (GUI) for signal processing to show time and frequency domains of a source then
manipulated the signal to reduce and eliminate unwanted noise. This was achieved through simple user button presses to
conduct in-depth signal processing techniques.
REFERENCES
Dr. Patrick Reardon
Professor
(256) 824-2530
Mrs. Lauren Brown
Previous Supervisor
(256) 776-1990
Mr. Scott DiFrancesca
Previous Supervisor
(256) 922-7226