1. Altamonte Springs, FL 32701.321-230-7744.griedel@brighthouse.com
Geraldine F. Riedel
Professional Profile
Dedicated and focused Administrative Assistant who excels at prioritizing, completing multiple tasks
simultaneously, and following through to achieve project goals. Answers a high volume of incoming
calls while handling in-person inquiries from clients and colleagues. Flexible with strong drive to
succeed.
 Customer Service Relations  Filing & Data Archiving  Resolving Conflict
 Microsoft Office  Confidential Record Keeping  Travel Arrangements
Professional Accomplishments
Office Assistant/Administrative Assistant
Oversaw receptionist area, including greeting visitors and responding to telephone in-person requests
for information
 Created and directed company policies and procedures
 Calculated payroll checks for twenty employees
 Researched and investigated underwriting rules for various insurance companies
Teacher
Prepared and tested 12 children for acceptance into Elementary School
 Created developmental appropriate lesson plans for pre-school children
 Nurtured and developed a bond of trust, security, and love with all the children
 Prepared monthly newsletters/calendars to effectively communicate with parents
Manager
Managed the office and delegated projects to employees to be completed in a timely manner
 Managed, hired and supervised personnel at seven insurance agencies
 Processed insurance applications and policy endorsements
 Resolved various customer complaints and received customer satisfaction
Employment History
Office Assistant Ambassador Auto Insurance Orlando, FL
Teacher Redeemer Lutheran Learning Center Winter Park, FL
Manager Ambassador Auto Insurance Fern Park, FL
Education
Valencia Community College Orlando, FL
Seminole State College Sanford, FL