1. SONTINA R. WEAL
Chesilhurst, NJ 08089
856‐495‐1912
srweal931@yahoo.com
www.linkedin.com/in/sontina-weal
PROFILE
Dedicated, Top‐Performing, responsible professional with over 20 years experience in fast paced, dynamic environments
with constant change. Team player who manages client relationships utilizing exemplary interpersonal skills as well as oral
and written communiation skills. Detail oriented and thorough in reviewing, processing and relaying information.
Recognized for the ability to grasp new ideas and integrate them into desired results, Thrives in challenging, multi‐project
and deadline driven situations. Strong work ethic with a willingness to contribute toward meeting a company’s goals.
 Self‐Motivated
 Team Leadership/Team Building
 Creative Problem Solving
 Customer Relation Management
 Training and Development
 Data Management
 Quality Compliance
 Lending Policies and Practices
EXPERIENCE
CAPITAL ONE, Wilmington, DE 2007 to Present
Principal Coordinator
Coordinate the processing of residential mortgage and ensure applications are processed efficiently. Collaborate
extensively with bank representatives, loan offices, managing agents, underwriters, attorneys, brokers, title agents and
clients to facilitate the process. Request and follow‐uo with obtaining necessary documentation. Monitor the status of files
and ensure the timely processing of bank clearance. Guide clients through the mortgage finance process and provide
exceptional customer service.
 Continuously rated in top 10 performers monthly among processors across 3 regions for clearing highest number of
conditions.
 Merited as team lead processor and expansion of scope of responsibility in order to contribute to special projects,
system implementations, and new hire training.
 Designated as for special training and assignment as TRID Processing Ambassador for Delaware site.
 Recognized for four Outstanding Performer Awards for efficiently processing pipelines of 40‐90 loan files while
mainting a quality rate of 98.6% or better.
CAPITAL ONE, WILMINGTON, DE
Mortgage Specialist
Performed every essential aspect of administration for conventional refinance and purchase loans. Reviewed borrowers’
information and documentation. Responsible for customer service notification, outlining loan conditions and keeping the
customer and loan officer aware of any and all changes of terms and/or structure of loan. Performed to fulfill the required
tie to stay within rates and closing expectations.
 Consistantly ranked among top performers for delivering highest number of closed loans. Managed pipeline ranging
from 50‐60 files.
 Received Home Loan Hero Award for closing percentage of 50% or better of pipeline monthly.
 Recognized as Top Performing Loan Specialist.
 Earned reputation for excellent follow through based on track record of mortgage closings.

2.
EARLY CAREER HIGHLIGHTS
MADISON EQUITY CORPORATION GIBBSBORO, NJ‐ MORTGAGE LOAN PROCESSOR March 2006 to April 2007
Chapel Mortgage Rancocas, NJ‐ Mortgage Loan Processor April 2005 to March 2006
American Business Financial Services Philadelphia, PA‐ Mortgae Loan Processor May 2004 to March 2005
First Franklin Mount Laurel, NJ‐Mortgage Underwriter March 2003‐April 2004
PHH Mortgage Mount Laurel, NJ‐Mortgage Loan Processor April 1998‐ March 2003
EDUCATION
BA‐Finance‐Richard Stockton College of New Jersey‐Pomona, NJ