1. GE N E VA M. GR E E N F I E L D
6200 Buckler Road ~ Buckler Road ~ Clinton, MD 20735 ~ (301) 379-0375 ~ genevamechele@gmail.com
Executive Assistant (EA)
SUMMARY OF QUALIFICATIONS
• 12+ years of EA experience, reporting to CEO-level directors and senior military leaders.
• Effective gatekeeper; prepares well-researched and accurate documents and efficiently manages multiple calendars.
• Secret and Top Secret clearance; trusted professional with access to restricted and sensitive military programs.
• Proficient user of web-based platforms (SharePoint and ACT databases) and Microsoft software (Word, Excel,
PowerPoint, Access, Outlook, Publisher, Visio).
CORE STRENGTHS
• Research and Analysis
• Microsoft Office Proficiency
• Staffing, and Personnel Management
• Executive-level Presentation and Reporting
PROFESSIONAL EXPERIENCE & ACHIEVEMENTS
Walter Reed Medical Center- Bethesda, MD 2/2015 - Present
Administrative Assistant: (Contract Assignment through-JP Services)
Provides administrative support to eight Nurse Case Managers and 200+ military and civilian personnel.
• Sustains a high level of workflow efficiency. Created databases, digital files, and suspense dates to review, track, and
report on 100+ personnel actions and tasks each month.
• Collects and analyzes data from equal and higher level support agencies. Prepares error-free reports and solution-
driven PowerPoint presentations based on analysis of collected data.
• Reviews and edits outgoing documents that require senior leadership approval. Ensures documents are professional,
comply with Army regulations, and routed through required approval authorities.
• Protects and disseminates sensitive and confidential information per established handling procedures for classified and
confidential materials.
• Uses multiple event calendars to schedule meetings, video and telephone conferences.
• Performs other duties as assigned.
Walter Reed Medical Center- Bethesda, MD 12/2009 - 2/2015
Human Resource Assistant (Contract Assignment through-JP Services)
Provided administrative support to 1500+ Warrior Transition Brigade (WTB) personnel. Provided employee and ledership
training, comprehensive research, and customer outreach initiatives. Managed WTB award programs and recognition
ceremonies.
• Resolved all issues regarding the review, evaluation and status of WTB awards and decorations. Earned 100% compli-
ance rating; implemented processes and policies that aligned with the Army directives and standard operating proce-
dures for the management of recognition programs.
• Briefed senior leadership weekly on issues that could negatively impact awards program.
• Prepared 500+ military and civilian award recommendations annually. Ensured award citations were 100% error-free
and accurately reflected the member’s distinguished contributions.
• Developed an awards program database. Enabled WTB to track approvals and denials; monitor status of pending
awards; and, identify departing personnel for award recognition prior to departure.
• Streamlined administrative operations. Used SharePoint to revise filing system and provide offsite facilities with de-
tailed indexing, filing, storage capabilities, and accessibility to critical information.
Walter Reed Medical Center- Washington, DC 6/2007 - 12/2009
Office Manager (Contract Assignment through-One Stop Services)
Provided executive assistance to 2 Executive Directors, Government Contractor Officers and senior military and civilian
personnel. Planned, organized, and controlled all administrative programs.

2. GENEVA M. GREENFIELD Phone: (301) 379-0375 Page 2
• Provided 100% of department’s employee and leadership training. Oversaw 100% completion of customer outreach in-
itiatives.
• Scheduled meetings, coordinated travel arrangements; tracked expenses; researched data for all internal and external
sources; prioritized all communications, and responded to all routine inquiries. Prepared documents, letters, memoran-
dums, reports and briefings.
• Processed payroll actions for 200+ contractors; earned 100% on time rating and 0 calculation errors.
• Conducted reference and background checks on prospective employees, coordinated orientations for newly assigned
personnel, and processed personnel terminations.
AARP- Washington, DC 7/2003 - 6/2007
Executive Secretary (Contract Assignment through-Spherion Services)
Provided administrative support to the Executive Director of Public Outreach and 10+ personnel.
• Managed daily business operations; ensured 100% on time task delivery rate for critical deadlines.
• Maintained meeting and event calendars, arranged hotel and travel accommodations, and coordinated conferences.
• Preserved executive members’ time by reading, researching, and routing correspondences. Drafted documents,
collected and analyzed information, and initiated telecommunication conferences.
• Created Excel spreadsheets and ACT database queries to keep track of client and prospect details.
• Prepared monthly budget reports; ensured 100% on time completion of all accounts payable, controlled inventory,
equipment maintenance and technology tasks.
• Provided technical support for strategic activities; coordinated with appropriate staff to plan and implement projects
EDUCATION
Watkins Mill High School, Gaithersburg Maryland (1997-2000)