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1ADRIENNE D. HOLMAN-ALI
8210 Birdsong Drive • Fort Washington, MD 20744
Mobile: (301) 974-2152 • Email: cholliex@aol.com
Career Profile:
Results-driven program and project administrator with experience in nonprofit and government relations fields. Strongly
proficient in budget/grants management, resource leveling, team building and retention, and project scope development. Proven
ability to deliver and manage substantial revenue, quality improvement, and productivity through well-managed strategies.
CORE COMPETENCIES
 Cost Reduction &
Avoidance
 Budget/Financial
Management
 Operations Management
 Training & Development
 Customer/Client Relations &
Negotiations
 Quality Assurance
 Performance Management
 Multi-Site Program Management
 Project Management
 Grants Management
 Contract Management
PROFESSIONAL EXPERIENCE
KELLER WILLIAMS PREFERRED PROPERTIES
Largo, MD 08/2012- Present
Real Estate Assistant (Contractor)
Provides support to head real estate agent and associates through performing daily operational tasks; facilitates communications on behalf of
supervisor in his absence, particularly in the format of presentations, emails, speeches, and reports. Responsible for completing and/or
implementing projects; identifying new projects/requests and determining level of importance. Maintains a high level of confidentiality and serves
as key point of contact for staff, clients, and stakeholders.
Duties include:
 Oversees all listing files and marketing outreach.
 Manages all contracts through closing, specifically scheduling and follow-up.
 Creates and maintains operations manual documenting all systems and standards.
 Assists with managing rental properties; schedules meetings or showings of properties.
 Plans logistics for all meetings, including open houses.
 Ratifies contracts of sales for buyers or sellers.
 Handles customer inquiries and complaints/concerns.
 Manages supervisor and staff calendars and travel arrangements.
DISTRICT OF COLUMBIA HOUSING AUTHORITY
Washington, DC 05/2012-08/2012
Program Specialist (Contractor)
Provided support to Program Administrator and served as liaison for both internal and external offices, including local governments and
community agencies. Drafted written communications on behalf of senior executives, including emails, narrative and status reports. Managed
budgeting and contracting processes for entire Office. Maintained utmost confidentiality.
Duties included:
 Reviewed content of reports and procedural and/or policy papers to assure compliance and adherence to procedural and policy issues;
identified potential problems.
 Conducted special studies, using analytical and statistical information; delivered findings to internal offices, local governments and
community agencies through reports and other correspondence.
 Conferred with authoritative staves concerning 504/ADA Program; conveyed pertinent information affecting managers and/or made
recommendations and referrals for resolution.
 Assisted Administrator in evaluating strategic program goals and determined if program goals were met; drafted reports or
recommendations for meeting program goals using information from conducted research.
 Coordinated and monitored preparation of briefing papers, remarks, and other materials used by Administrator in hearings and other
mandatory meetings.
 Maintained files and database systems.
 Prepared correspondence and technical and status reports to keep Administrator abreast of current progress regarding programs.
 Performed general administrative duties.
 Tracked employee tenure dates; created anniversary service awards for Deputy Director to issue during All-Hands meetings.
ADRIENNE D. HOLMAN-ALI PAGE 2
CNMC
Washington, DC 12/2009-04/2010
Program Administrator/Staff Assistant (Contractor)
Managed day-to-day operations of department. Served as liaison between doctors, nurses, other medical professionals within department and
hospital staff. Monitored productivity for department and reported results.
Duties included:
 Managed residency program for incoming residents.
 Arranged monthly speaking engagements for physicians in Radiology Department.
 Tracked rotating resident cases via database.
 Managed executive’s schedule.
 Answered telephone inquiries regarding results and procedures.
 Handled all incoming and outgoing correspondence, including faxes, emails, memos, and letters.
 Greeted visitors and/or patients and directed them to appropriate individuals and/or departments when necessary.
AMERICAN ASSOCIATION OF RETIRED PERSONS (AARP)
Washington, DC 10/2008-03/2009
Administrator (Contractor)
Provided high-level administrative and operating support to Vice Presidents (VPs), Program Directors and Board of Directors (BODs). Acted on
behalf of VPs at special interest group meetings, involving corporate executives from partner organizations. Consulted with VPs, executives,
committees, and BODs to identify project needs and assist in project development and implementation.
Duties included:
 Managed and recruited project volunteer staves and consultants according to contract; trained and monitored new voluntary staff when
needed.
 Analyzed program performance data; researched government sources of funding.
 Wrote periodic reports to comply with grant requirements. Developed cultivation strategies and communicated with potential and current
funders.
 Arranged meetings regularly with development Director.
 Submitted proposals to officials for approval.
 Created and managed vendor setups, invoices, and purchase orders of vendors and consultants; reviewed financial statements for
compliance.
 Developed schedules and timelines to assess time, resources, and actions needed for project completion.
 Reviewed and updated project schedule with VPs, executives, and support staves involved in project scope; revised schedule when
necessary.
 Managed and maintained confidential personnel files.
 Assessed final outcomes of programs and projects to ensure requirements established during planning phase were satisfied.
 Prepared and completed writing project and program reports for VPs and funders.
 Ensured project deliverables were submitted promptly and within budget guidelines.
COMPUTER ASSOCIATES (CA) INC.
Washington, DC 08/2008-10/2008
Office Manager (Contractor)
Provided support to Vice President (VP) and executives within Government Relations and served as liaison to executives, clients, members of
Congress and Administration.
Duties included:
 Managed monthly and quarterly assessments and forecasts of company financial performance against budget, financial and operational
goals, oversight short and long term financial and managerial reporting.
 Assisted Director in creating annual company budget and monitoring.
 Managed expenses, accounts payable, and budget.
 Ensured Accounting department requests were resolved and communicated in a timely fashion to both internal and external customers.
 Maintained office functions, handled office procurement, and worked with CA facilities management and contractors concerning
furnishing and equipment.
 Responded to customer inquiries; prepared reports and correspondence and compiled briefing books for executives.
 Coordinated offsite meeting and conference registrations, as well as national and international travel for department.
AMERICAN CONGRESS OF OB-GYN
Washington, DC 01/1992-02/2008
Administrator (03/1994-2/2008)
Provided support to Director and Vice President (VP); advised program staves on policies and procedures concerning clinical studies and
programs. Collaborated with Chairman and Vice Chairman to establish clinical policies; assisted in development of key policy-making bodies.
Identified, developed and maintained grants that funded programs and services.
Duties included:
 Prepared grant proposals and contracts; justified grant budget allotments as required by National Institute of Health (NIH) standards for HIV
program.
ADRIENNE D. HOLMAN-ALI PAGE 3
 Attended public meetings and presented briefings in search for new grant funders. Developed relationships with private and federal agencies;
maintained relationships with prospective and current grant funders.
 Prepared interim and final narrative reports per grant funder’s requirements.
 Wrote evaluations and reviews; finalized reports of hospital services and quality of care provided from physician site visits.
 Scheduled hospital site visits; managed schedules, calendars, and travel for committee and board meetings; provided conference management
services for meetings.
 Researched data to prepare agenda books for conferences and board meetings; presented briefings and responded to inquiries at meetings;
prepared and disseminated Committee reports, and initiated Committee decisions for ACOG programs and operations.
 Identified and selected review member team; collaborated with team to assess services or care prior to site visits with reports; maintained written and
verbal communication with team members and hospital throughout review process.
 Provided planning, organization, and preparatory services for ACOG Annual Legislative Conference for lobbyists and advocates serving on
Capitol Hill.
 Prepared, maintained, and executed financial plan involving annual budget of $950,000 for department.
 Reviewed and edited correspondence received from ACOG General Counsel, VRQC Program Director, Department Manager, and VP prior to
submission of finalized publication of Quality of Care.
 Managed status reports of VRQC activity, by which each hospital’s phase is tracked and documented.
 Maintained reviewer credential files and reviewer activity profiles.
Administrative Assistant (10/1993-03/1994)
Provided administrative support to Director and Executive Assistant of Government Relations. Assisted with legislative projects and research;
monitored congressional schedules and cover hearings as necessary. Prepared memorandums concerning various legislative activities; drafted
communications to Capitol Hill as well as Action Alert memos for distribution to radio and television executives.
Duties included:
 Processed incoming and outgoing mail directed to members of Congress on Capitol Hill and over 1,800 requisite contacts.
 Maintained and updated three critical databases of congressional documentation, including Capitol Hill lobbyists, Congress members, Bill Status
Log, and ACOG key contacts.
 Implemented and organized Annual Legislative Workshop, which briefs vital contacts on both legislative and regulatory affairs.
 Prepared all correspondence directed to congressional and vital contacts.
Program Coordinator (01/1992-10/1993)
Advised Vice President (VP) and Director on problems in assigned programs/projects and related policies, operations, processes, and other
management areas. Maintained confidentiality in dissemination of information regarding VP.
Duties included:
 Assessed program policies and operations to determine if alternative approaches should be implemented for program and project
performance, as well as management operations.
 Managed annual budget of $950,000 for the department.
 Planned postgraduate courses and lectures pertinent to quality management and leadership skills; compiled course evaluations and summaries from
doctors attending courses and lectures.
 Organized committee meetings, entailing both procurement of in-house and off-site meeting space.
 Assembled and organized both quarterly and yearly manuals regarding Quality Improvement and Criteria Sets. Evaluated detailed hospital reports
and other documents for grammar, style, and consistency.
EDUCATION
MBA - Strayer University 2003
Graduated Summa cum Laude
BS in Business Administration – Strayer University 2000
Graduated Cum Laude
PROFESSIONAL ACHIEVEMENTS
Top-level Annual Performance Appraisals
Merit Salary Increases & Cash Performance Awards
Letters of Appreciation from Executives & Vice Presidents
Letters of Recommendation from Clients and Board Members
COMMUNITY SERVICE
Served as President of PTA
Appointed Pastor’s Aid and assisted in development of government and community assistance for Youth Programs

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Experienced Program Administrator Seeking New Opportunities

  • 1. 1ADRIENNE D. HOLMAN-ALI 8210 Birdsong Drive • Fort Washington, MD 20744 Mobile: (301) 974-2152 • Email: cholliex@aol.com Career Profile: Results-driven program and project administrator with experience in nonprofit and government relations fields. Strongly proficient in budget/grants management, resource leveling, team building and retention, and project scope development. Proven ability to deliver and manage substantial revenue, quality improvement, and productivity through well-managed strategies. CORE COMPETENCIES  Cost Reduction & Avoidance  Budget/Financial Management  Operations Management  Training & Development  Customer/Client Relations & Negotiations  Quality Assurance  Performance Management  Multi-Site Program Management  Project Management  Grants Management  Contract Management PROFESSIONAL EXPERIENCE KELLER WILLIAMS PREFERRED PROPERTIES Largo, MD 08/2012- Present Real Estate Assistant (Contractor) Provides support to head real estate agent and associates through performing daily operational tasks; facilitates communications on behalf of supervisor in his absence, particularly in the format of presentations, emails, speeches, and reports. Responsible for completing and/or implementing projects; identifying new projects/requests and determining level of importance. Maintains a high level of confidentiality and serves as key point of contact for staff, clients, and stakeholders. Duties include:  Oversees all listing files and marketing outreach.  Manages all contracts through closing, specifically scheduling and follow-up.  Creates and maintains operations manual documenting all systems and standards.  Assists with managing rental properties; schedules meetings or showings of properties.  Plans logistics for all meetings, including open houses.  Ratifies contracts of sales for buyers or sellers.  Handles customer inquiries and complaints/concerns.  Manages supervisor and staff calendars and travel arrangements. DISTRICT OF COLUMBIA HOUSING AUTHORITY Washington, DC 05/2012-08/2012 Program Specialist (Contractor) Provided support to Program Administrator and served as liaison for both internal and external offices, including local governments and community agencies. Drafted written communications on behalf of senior executives, including emails, narrative and status reports. Managed budgeting and contracting processes for entire Office. Maintained utmost confidentiality. Duties included:  Reviewed content of reports and procedural and/or policy papers to assure compliance and adherence to procedural and policy issues; identified potential problems.  Conducted special studies, using analytical and statistical information; delivered findings to internal offices, local governments and community agencies through reports and other correspondence.  Conferred with authoritative staves concerning 504/ADA Program; conveyed pertinent information affecting managers and/or made recommendations and referrals for resolution.  Assisted Administrator in evaluating strategic program goals and determined if program goals were met; drafted reports or recommendations for meeting program goals using information from conducted research.  Coordinated and monitored preparation of briefing papers, remarks, and other materials used by Administrator in hearings and other mandatory meetings.  Maintained files and database systems.  Prepared correspondence and technical and status reports to keep Administrator abreast of current progress regarding programs.  Performed general administrative duties.  Tracked employee tenure dates; created anniversary service awards for Deputy Director to issue during All-Hands meetings.
  • 2. ADRIENNE D. HOLMAN-ALI PAGE 2 CNMC Washington, DC 12/2009-04/2010 Program Administrator/Staff Assistant (Contractor) Managed day-to-day operations of department. Served as liaison between doctors, nurses, other medical professionals within department and hospital staff. Monitored productivity for department and reported results. Duties included:  Managed residency program for incoming residents.  Arranged monthly speaking engagements for physicians in Radiology Department.  Tracked rotating resident cases via database.  Managed executive’s schedule.  Answered telephone inquiries regarding results and procedures.  Handled all incoming and outgoing correspondence, including faxes, emails, memos, and letters.  Greeted visitors and/or patients and directed them to appropriate individuals and/or departments when necessary. AMERICAN ASSOCIATION OF RETIRED PERSONS (AARP) Washington, DC 10/2008-03/2009 Administrator (Contractor) Provided high-level administrative and operating support to Vice Presidents (VPs), Program Directors and Board of Directors (BODs). Acted on behalf of VPs at special interest group meetings, involving corporate executives from partner organizations. Consulted with VPs, executives, committees, and BODs to identify project needs and assist in project development and implementation. Duties included:  Managed and recruited project volunteer staves and consultants according to contract; trained and monitored new voluntary staff when needed.  Analyzed program performance data; researched government sources of funding.  Wrote periodic reports to comply with grant requirements. Developed cultivation strategies and communicated with potential and current funders.  Arranged meetings regularly with development Director.  Submitted proposals to officials for approval.  Created and managed vendor setups, invoices, and purchase orders of vendors and consultants; reviewed financial statements for compliance.  Developed schedules and timelines to assess time, resources, and actions needed for project completion.  Reviewed and updated project schedule with VPs, executives, and support staves involved in project scope; revised schedule when necessary.  Managed and maintained confidential personnel files.  Assessed final outcomes of programs and projects to ensure requirements established during planning phase were satisfied.  Prepared and completed writing project and program reports for VPs and funders.  Ensured project deliverables were submitted promptly and within budget guidelines. COMPUTER ASSOCIATES (CA) INC. Washington, DC 08/2008-10/2008 Office Manager (Contractor) Provided support to Vice President (VP) and executives within Government Relations and served as liaison to executives, clients, members of Congress and Administration. Duties included:  Managed monthly and quarterly assessments and forecasts of company financial performance against budget, financial and operational goals, oversight short and long term financial and managerial reporting.  Assisted Director in creating annual company budget and monitoring.  Managed expenses, accounts payable, and budget.  Ensured Accounting department requests were resolved and communicated in a timely fashion to both internal and external customers.  Maintained office functions, handled office procurement, and worked with CA facilities management and contractors concerning furnishing and equipment.  Responded to customer inquiries; prepared reports and correspondence and compiled briefing books for executives.  Coordinated offsite meeting and conference registrations, as well as national and international travel for department. AMERICAN CONGRESS OF OB-GYN Washington, DC 01/1992-02/2008 Administrator (03/1994-2/2008)
  • 3. Provided support to Director and Vice President (VP); advised program staves on policies and procedures concerning clinical studies and programs. Collaborated with Chairman and Vice Chairman to establish clinical policies; assisted in development of key policy-making bodies. Identified, developed and maintained grants that funded programs and services. Duties included:  Prepared grant proposals and contracts; justified grant budget allotments as required by National Institute of Health (NIH) standards for HIV program. ADRIENNE D. HOLMAN-ALI PAGE 3  Attended public meetings and presented briefings in search for new grant funders. Developed relationships with private and federal agencies; maintained relationships with prospective and current grant funders.  Prepared interim and final narrative reports per grant funder’s requirements.  Wrote evaluations and reviews; finalized reports of hospital services and quality of care provided from physician site visits.  Scheduled hospital site visits; managed schedules, calendars, and travel for committee and board meetings; provided conference management services for meetings.  Researched data to prepare agenda books for conferences and board meetings; presented briefings and responded to inquiries at meetings; prepared and disseminated Committee reports, and initiated Committee decisions for ACOG programs and operations.  Identified and selected review member team; collaborated with team to assess services or care prior to site visits with reports; maintained written and verbal communication with team members and hospital throughout review process.  Provided planning, organization, and preparatory services for ACOG Annual Legislative Conference for lobbyists and advocates serving on Capitol Hill.  Prepared, maintained, and executed financial plan involving annual budget of $950,000 for department.  Reviewed and edited correspondence received from ACOG General Counsel, VRQC Program Director, Department Manager, and VP prior to submission of finalized publication of Quality of Care.  Managed status reports of VRQC activity, by which each hospital’s phase is tracked and documented.  Maintained reviewer credential files and reviewer activity profiles. Administrative Assistant (10/1993-03/1994) Provided administrative support to Director and Executive Assistant of Government Relations. Assisted with legislative projects and research; monitored congressional schedules and cover hearings as necessary. Prepared memorandums concerning various legislative activities; drafted communications to Capitol Hill as well as Action Alert memos for distribution to radio and television executives. Duties included:  Processed incoming and outgoing mail directed to members of Congress on Capitol Hill and over 1,800 requisite contacts.  Maintained and updated three critical databases of congressional documentation, including Capitol Hill lobbyists, Congress members, Bill Status Log, and ACOG key contacts.  Implemented and organized Annual Legislative Workshop, which briefs vital contacts on both legislative and regulatory affairs.  Prepared all correspondence directed to congressional and vital contacts. Program Coordinator (01/1992-10/1993) Advised Vice President (VP) and Director on problems in assigned programs/projects and related policies, operations, processes, and other management areas. Maintained confidentiality in dissemination of information regarding VP. Duties included:  Assessed program policies and operations to determine if alternative approaches should be implemented for program and project performance, as well as management operations.  Managed annual budget of $950,000 for the department.  Planned postgraduate courses and lectures pertinent to quality management and leadership skills; compiled course evaluations and summaries from doctors attending courses and lectures.  Organized committee meetings, entailing both procurement of in-house and off-site meeting space.  Assembled and organized both quarterly and yearly manuals regarding Quality Improvement and Criteria Sets. Evaluated detailed hospital reports and other documents for grammar, style, and consistency. EDUCATION MBA - Strayer University 2003 Graduated Summa cum Laude BS in Business Administration – Strayer University 2000 Graduated Cum Laude PROFESSIONAL ACHIEVEMENTS Top-level Annual Performance Appraisals Merit Salary Increases & Cash Performance Awards Letters of Appreciation from Executives & Vice Presidents Letters of Recommendation from Clients and Board Members
  • 4. COMMUNITY SERVICE Served as President of PTA Appointed Pastor’s Aid and assisted in development of government and community assistance for Youth Programs