1. Rafiq Naser Eddin
Building 16, Mecca Street, Amman, Jordan 11821, P.O Box 430
M: 00962 790233043 - E: r.naseredin@gmail.com
OBJECTIVE
To secure a responsible career opportunity, where I can fully utilize my experience, human resource
and management skills, while making a significant contribution to the success of my employer in
order to fulfill the needs, goals, vision and mission of the company.
EDUCATION
University of South Wales, Wales - United Kingdom
• MSc Human Resource Management 2015 - 2016 (Pending)
University of Jordan. Faculty of Business, Amman - Jordan
• BSc of Science in Public administration 2008 - 2014
Islamic Educational College, Amman - Jordan
• High School Tawjihi Degree 2008
Qualifications
• Chartered Institute of Personnel and Development (CIPD): Certified Human
Resources Management
SKILLS
• Software: Excel, Word, PowerPoint and Outlook
EXPERIENCE
2005– 2013 Grand Supermarket (Family Business), Amman – Jordan
• 2011-2013 Floor Manager: Managing and motivating the team to increase sales and
ensure efficiency, dealing with staffing issues such as interviewing potential staff,
conducting appraisals and performance reviews, responding to customer complaints and
comments
• 2009-2011 Marketing Executive: Contributing to, and developing, marketing plans and
strategies, communicating with target audiences and managing customer relationships and
liaising and networking with a range of customers, colleagues and suppliers, monitoring
competitor activity
• 2007-2009 Sales Executive: Maintaining accurate records, reviewing sales performance
and negotiating contracts
• 2006-2007 Cashier: Handle cash transactions with customers and pleasantly deal with
customers to ensure satisfaction
• 2005-2006 Junior Intern: Greeting customers who enter the shop and assisting shoppers
to find the goods and products they are looking for
INTERESTS & EXTRACURRICULAR ACTIVITIES
• Regular Squash player and a member of a Saturday football league