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Gayla J. Andrews Phone: (913) 481-3452
Email:gaylaandrews@yahoo.com
Professional Summary:
Experienced leader in Human Resources, Relationship Management and IT Project Management with the
proven ability to improve employee performance and business outcomes.
● Reliable business partner and HR consultant to executives, management & department leaders
with experience supporting IT, Sales, Finance, Customer Service and Corporate Center clients.
● Trusted advisor and confidential resource for management. Capable of achieving expected
outcomes in difficult situations.
● Accomplished at supporting domestic and worldwide clients, vendors and partners in distributed
locations.
● Enthusiastic manager of change!
● Excellent communicator with demonstrated ability to be tactful in challenging assignments.
● Skilled at supporting multiple departments and various programs.
● Ability to align efforts of a supported client base for the overall achievement of business goals and
organizational strategies.
Areas of Expertise
● Employee Relations, HR program
support, and dispute resolution
● Reductions in workforce
● Project Management. Delivery and
training of new technology for Retail and
Business Sales, IT, and Enterprise users
● Relationship Management. Consultant
and partner to all levels of management
● Security, legal and employment law
compliance for HR and IT programs
● Training & Communications of HR and IT
initiatives, programs and technology
● Culture, strategy, and change steward
● Performance management and evaluation
of employee and technology effectiveness
● Vendor management
● Talent Management. Organization,
manager, and leadership development
● Liaison and IT representative for highly
technical employees to non-technical
audiences
Work Experience
IT Project Manager III Sprint Overland Park, KS 2011 - 2018
Employee Experience
Manager II
Sprint Overland Park, KS 2005 - 2011
HR Manager UDP Overland Park, KS 2004- 2005
HR Director Safari Club International Tucson, AZ 2001 - 2003
HR Manager Sprint Tucson, AZ 1998 - 2001
Customer Service Manager Sprint/People’s Choice TV Tucson, AZ 1991-1997
Education
BS in Management, Baker University
PHR and SPHR certified (1995 – 2012)

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G. Andrews Resume

  • 1. Gayla J. Andrews Phone: (913) 481-3452 Email:gaylaandrews@yahoo.com Professional Summary: Experienced leader in Human Resources, Relationship Management and IT Project Management with the proven ability to improve employee performance and business outcomes. ● Reliable business partner and HR consultant to executives, management & department leaders with experience supporting IT, Sales, Finance, Customer Service and Corporate Center clients. ● Trusted advisor and confidential resource for management. Capable of achieving expected outcomes in difficult situations. ● Accomplished at supporting domestic and worldwide clients, vendors and partners in distributed locations. ● Enthusiastic manager of change! ● Excellent communicator with demonstrated ability to be tactful in challenging assignments. ● Skilled at supporting multiple departments and various programs. ● Ability to align efforts of a supported client base for the overall achievement of business goals and organizational strategies. Areas of Expertise ● Employee Relations, HR program support, and dispute resolution ● Reductions in workforce ● Project Management. Delivery and training of new technology for Retail and Business Sales, IT, and Enterprise users ● Relationship Management. Consultant and partner to all levels of management ● Security, legal and employment law compliance for HR and IT programs ● Training & Communications of HR and IT initiatives, programs and technology ● Culture, strategy, and change steward ● Performance management and evaluation of employee and technology effectiveness ● Vendor management ● Talent Management. Organization, manager, and leadership development ● Liaison and IT representative for highly technical employees to non-technical audiences Work Experience IT Project Manager III Sprint Overland Park, KS 2011 - 2018 Employee Experience Manager II Sprint Overland Park, KS 2005 - 2011 HR Manager UDP Overland Park, KS 2004- 2005 HR Director Safari Club International Tucson, AZ 2001 - 2003 HR Manager Sprint Tucson, AZ 1998 - 2001 Customer Service Manager Sprint/People’s Choice TV Tucson, AZ 1991-1997 Education BS in Management, Baker University PHR and SPHR certified (1995 – 2012)