1. Gavriel Carlo
1750 NW 107th Ave
Apt P801
Miami, FL 33172
Phone: 239-898-4595
gabecarlo@gmail.com
Objective
To obtain a position where I can highlight my skills and to further develop my
knowledge in the workforce.
Ability Summary
Microsoft Word, Powerpoint, Excel
Proficient in Mac OS X, Windows (XP, Vista, 7, 8), IQmetrix (RQ4), AS400 (Bill of
lading system)
Employment History
Sales
08/2012 - 08/2014 GoWireless, Verizon
Premium Retailer
Naples, FL
Responsible for selling products to new and existing Verizon customers
Maintaining current sales metrics
Adhered to all sales processes and procedures
Responsible for handling customer service issues
Upheld and maintained store inventory
Assisted in weekly cash deposits
Customer Service Representative
09/2008 - 07/2010 Port Authority of NY/NJ Jersey City, NJ
Data Entry Keyed
Customer Service Support to new and existing clients
Online technical support operator
Assisted in manufacturing of Port Authority Police identification badges
Supervisor
10/2007 - 11/2008 AMC Theatres Jersey City, NJ
Performed daily maintenance on video equipment and audio/video checks
Coordinated daily operations and procedures to employees
Provided employees with daily cash drop offs / pick ups
Regulated daily employee breaks
Assisted in weekly scheduling and end of week deposits
Store Manager
01/2002 - 08/2007 Furniture Depot Jersey City, NJ
Maintained store inventory
Coordinated breaks between employees
Created schedules for employees on a biweekly basis
2. Performed employee performance reviews
Direct hiring manager for district
Performed weekly deposits
Adhered to company policy to assure monthly sales metrics were met and
exceeded
Payroll Clerk
04/1999 - 12/2001 Jefco, Inc Secaucus, NJ
Data entry clerk
Payroll and timekeeping clerk
Approved and/or denied employee vacation requests
Assisted in Human Resources duties and procedures
Utilized AS400 for bill of ladings
Frequently communicated with drivers to dispatch them to various vendors
Education and Training
Issuing Institution Location Qualification Course of Study
Hudson County
North
High School
Schools of Technology
Bergen, NJ
Equivalency Diploma
General High
School Curriculum
Certification in Radio Broadcasting
Detailed References
Elizabeth Rodriguez, Human Resources Manager
Jefco, Inc.
Secaucus, NJ 07094
732-277-3483
Supervisor reference known for 10 year(s).
Sayed Nieves, Customer Service Representativ
Port Authority of NY/NJ
Jersey City, NJ 07305
201-912-9770
Supervisor reference known for 8 year(s).
