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#COSeries
How Current & Complete Data Drives
Higher Campaign Conversions And
Actionable Demand
SPONSORED BY:
#COSeries
Follow This Webinar on LinkedIn & Twitter
#COSeries
Demand Gen Report: @DG_Report
Andrew Gaffney: @agaffney
The Pedowitz Group: @revenuemarketer
Debbie Qaqish : @DebbieQaqish
Selling Simplified: @sellsimplified
#COSeries
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About Demand Gen Report
• Tracking strategies & solutions in lead
generation & marketing tech since 2007
• Daily news and analysis, special reports,
original research and live events
• Newsletter reaches 45,000 readers
• Additional resources at:
demandgenreport.com/resources
@DG_Report
http://linkd.in/DG_Specialists
#COSeries
Questions, Tweets & Resources
Submit your
questions here
Download
today’s resources
Join the conversation
#COSeries
#COSeries
How Are We Doing?
#COSeries
Panelists
MODERATOR:
Andrew Gaffney
Editorial Director
Demand Gen Report
Debbie Qaqish
Principal & Chief Strategy Officer
The Pedowitz Group
@DebbieQaqish
Vincent Fontana
VP Global Marketing
Selling Simplified
@sellsimplified
4 Profiles of a Datanista
Debbie Qaqish
Chief Strategy Officer
April 2018
9The Pedowitz Group – 2018 Confidential
The data tsunami is here!
Datanista Presentation Tsunami
10The Pedowitz Group – 2018 Confidential
1. The Blissfully Ignorant
2. The Data Bug
3. The Triple D
4. The Psychic
Your Datanista profile corresponds to the state of your data, your
campaign structure and your customer insights
Datanista Presentation 4 Datanista Profiles
11The Pedowitz Group – 2018 Confidential
Campaign Impact
• Reactive
• One-off
• Not measured
• Not customer
focused
• Company/product
focused
• Disruptive
• Single channel
• Poor results
Datanista profile #1 is the Blissfully Ignorant
Datanista Presentation Datanista Profile 1 Blissfully Ignorant
“I’d rather
be standing
in a cold
shower
tearing up
$100 bills
than to be
thinking
about
data.”
Customer Insight Impact
• No customer insights
from marketing
• Blindly follow what sales
says about the customer
The Data State
• Disorganized
• Dysfunctional
• Siloed
• Dirty
• Ignored
12The Pedowitz Group – 2018 Confidential
Campaign Impact
• Track & measure
campaigns
• Testing &
Optimization
• Some
personalization
• Some triggers
• Basic campaigns
with revenue
oriented KPIs - # of
leads, conversion
rate
Datanista profile #2 is the Data Bug
Datanista Presentation Datanista Profile 2 Data Bug
“OMG!
Who knew
data could
actually
help us do
our job
better?”
Customer Insight Impact
• Tracks basic customer
data such as webpages
visited, time on site,
opens and click-
throughs
• BUT, does not
proactively mine or
enrich this data to learn
more about the
customer in order to
create sharable
customer insights
The Data State
• Uses basic data
• Campaign
performance
driven
• Some data clean-
up/enrichment by
project
• Data lives in silos
across functions
• Early integration
with CRM
13The Pedowitz Group – 2018 Confidential
Campaign Impact
• Data driven
campaign decisions
• Campaigns are right
time, right
message, right
customer
• Campaign metrics
are revenue based
• More sophisticated
campaigns such as
ABM
• Buyer centric
approach to
customer
engagement
Datanista profile #3 is the Triple D – Data-Driven
Decision Maker
Datanista Presentation Datanista Profile 3 Triple D
“Who
knew
data
was
power?”
Customer Insight Impact
• Marketing is becoming
the source of truth
about the customer
• Collects and analyzes
data to create
actionable insights
shared with sales,
product marketing and
executives
The Data State
• Lives, breaths, eats,
and sleeps data
• Full data governance
in marketing
• Full data integration
in marketing
• Data siloes and
functions are
breaking down to
create one view of
the customer
• Paves the way for the
use of more
sophisticated
technology such as
ABM and AI
14The Pedowitz Group – 2018 Confidential
Campaign Impact
• Predicts campaign
performance,
conversions and
actionable
outcomes
• Sophisticated
multi-channel
campaigns & ABM
• Lives for customer
engagement
• Marketing
becomes a
resource for
customer
communications
to other functions
Datanista profile #4 is the Psychic
Datanista Presentation Datanista Profile 4 Psychic
“I have a
seat and a
voice at
the table.”
Customer Insight Impact
• One holistic customer
journey
• Marketing provides
customer insights in
real-time that allow for
quick action and
decision making for all
customer-facing parts
of the company
The Data State
• Networked data
sources
• Data governance and
data normalization for
networked data
• A customer data czar
in place
• Uses data to analyze
the past and predict
the future
• B2B working like B2C
• AI
15The Pedowitz Group – 2018 Confidential
1. The Blissfully Ignorant
2. The Data Bug
3. The Triple D
4. The Psychic
What kind of Datanista are you?
Datanista Presentation What kind of Datanista are you?
49% of B2B companies said that improving the
depth and accuracy of their database is a
priority for 2017
2017 Demand Gen Report Benchmark Survey Report
42% of marketers said their database makes
performance measurement more challenging
Demand Gen Report’s Marketing Measurement & Attribution Report
40% of Marketing
& CRM data is of
poor quality
Sirius Decisions
Up to 60% of
Marketing & CRM
data is of poor quality
SSG
30% of corporate
America changes
jobs annually
US Dept. of Labor &
Statistics
43% of phone
numbers change
annually
Gartner
37% of email
addresses change
annually
Gartner
64% of inbound
leads contain
missing fields of
information
D&B
11-25% increase in
martech spend in
2018
HBR
80%
implemented 1-5
new technologies
in 2017
HBR
VINCENT FONTANA
VP Global Marketing
vfontana@ssgcorp.com
+1 510 388-2796
say hello
AMERICAS: +1-720-638-8500
EMEA: +44 (0) 207 566 1000
APAC: +65 8354 6054
AUS: +61 029 934 8400
Email: sales@ssgcorp.com
#COSeries
How Are We Doing?
#COSeries
Q&A / Panelists
MODERATOR:
Andrew Gaffney
Editorial Director
Demand Gen Report
Debbie Qaqish
Principal & Chief Strategy Officer
The Pedowitz Group
@DebbieQaqish
Vincent Fontana
VP Global Marketing
Selling Simplified
@sellsimplified
#COSeries
Thank You For Attending
http://webinars.demandgenreport.com/campaign-optimization-series/2018/
Register for more sessions now thru April 27th!
Please Join Our Next Session Tomorrow at 12PM ET / 9AM PT

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How Current & Complete Data Drives Higher Campaign Conversions And Actionable Demand

  • 1. #COSeries How Current & Complete Data Drives Higher Campaign Conversions And Actionable Demand SPONSORED BY:
  • 2. #COSeries Follow This Webinar on LinkedIn & Twitter #COSeries Demand Gen Report: @DG_Report Andrew Gaffney: @agaffney The Pedowitz Group: @revenuemarketer Debbie Qaqish : @DebbieQaqish Selling Simplified: @sellsimplified
  • 3. #COSeries Register & Attend To Win A Ticket To B2BMX • Earn 1 automatic entry when you register. • And second entry when you attend live. • Register & tune-in to all #COSeries live sessions for the best chance to win. • Winners announced each day of the series. Register For & Attend #COSeries Webinars For More Chances To Win Free Entry to #B2BMX
  • 4. #COSeries About Demand Gen Report • Tracking strategies & solutions in lead generation & marketing tech since 2007 • Daily news and analysis, special reports, original research and live events • Newsletter reaches 45,000 readers • Additional resources at: demandgenreport.com/resources @DG_Report http://linkd.in/DG_Specialists
  • 5. #COSeries Questions, Tweets & Resources Submit your questions here Download today’s resources Join the conversation #COSeries
  • 7. #COSeries Panelists MODERATOR: Andrew Gaffney Editorial Director Demand Gen Report Debbie Qaqish Principal & Chief Strategy Officer The Pedowitz Group @DebbieQaqish Vincent Fontana VP Global Marketing Selling Simplified @sellsimplified
  • 8. 4 Profiles of a Datanista Debbie Qaqish Chief Strategy Officer April 2018
  • 9. 9The Pedowitz Group – 2018 Confidential The data tsunami is here! Datanista Presentation Tsunami
  • 10. 10The Pedowitz Group – 2018 Confidential 1. The Blissfully Ignorant 2. The Data Bug 3. The Triple D 4. The Psychic Your Datanista profile corresponds to the state of your data, your campaign structure and your customer insights Datanista Presentation 4 Datanista Profiles
  • 11. 11The Pedowitz Group – 2018 Confidential Campaign Impact • Reactive • One-off • Not measured • Not customer focused • Company/product focused • Disruptive • Single channel • Poor results Datanista profile #1 is the Blissfully Ignorant Datanista Presentation Datanista Profile 1 Blissfully Ignorant “I’d rather be standing in a cold shower tearing up $100 bills than to be thinking about data.” Customer Insight Impact • No customer insights from marketing • Blindly follow what sales says about the customer The Data State • Disorganized • Dysfunctional • Siloed • Dirty • Ignored
  • 12. 12The Pedowitz Group – 2018 Confidential Campaign Impact • Track & measure campaigns • Testing & Optimization • Some personalization • Some triggers • Basic campaigns with revenue oriented KPIs - # of leads, conversion rate Datanista profile #2 is the Data Bug Datanista Presentation Datanista Profile 2 Data Bug “OMG! Who knew data could actually help us do our job better?” Customer Insight Impact • Tracks basic customer data such as webpages visited, time on site, opens and click- throughs • BUT, does not proactively mine or enrich this data to learn more about the customer in order to create sharable customer insights The Data State • Uses basic data • Campaign performance driven • Some data clean- up/enrichment by project • Data lives in silos across functions • Early integration with CRM
  • 13. 13The Pedowitz Group – 2018 Confidential Campaign Impact • Data driven campaign decisions • Campaigns are right time, right message, right customer • Campaign metrics are revenue based • More sophisticated campaigns such as ABM • Buyer centric approach to customer engagement Datanista profile #3 is the Triple D – Data-Driven Decision Maker Datanista Presentation Datanista Profile 3 Triple D “Who knew data was power?” Customer Insight Impact • Marketing is becoming the source of truth about the customer • Collects and analyzes data to create actionable insights shared with sales, product marketing and executives The Data State • Lives, breaths, eats, and sleeps data • Full data governance in marketing • Full data integration in marketing • Data siloes and functions are breaking down to create one view of the customer • Paves the way for the use of more sophisticated technology such as ABM and AI
  • 14. 14The Pedowitz Group – 2018 Confidential Campaign Impact • Predicts campaign performance, conversions and actionable outcomes • Sophisticated multi-channel campaigns & ABM • Lives for customer engagement • Marketing becomes a resource for customer communications to other functions Datanista profile #4 is the Psychic Datanista Presentation Datanista Profile 4 Psychic “I have a seat and a voice at the table.” Customer Insight Impact • One holistic customer journey • Marketing provides customer insights in real-time that allow for quick action and decision making for all customer-facing parts of the company The Data State • Networked data sources • Data governance and data normalization for networked data • A customer data czar in place • Uses data to analyze the past and predict the future • B2B working like B2C • AI
  • 15. 15The Pedowitz Group – 2018 Confidential 1. The Blissfully Ignorant 2. The Data Bug 3. The Triple D 4. The Psychic What kind of Datanista are you? Datanista Presentation What kind of Datanista are you?
  • 16.
  • 17. 49% of B2B companies said that improving the depth and accuracy of their database is a priority for 2017 2017 Demand Gen Report Benchmark Survey Report 42% of marketers said their database makes performance measurement more challenging Demand Gen Report’s Marketing Measurement & Attribution Report
  • 18. 40% of Marketing & CRM data is of poor quality Sirius Decisions Up to 60% of Marketing & CRM data is of poor quality SSG 30% of corporate America changes jobs annually US Dept. of Labor & Statistics 43% of phone numbers change annually Gartner 37% of email addresses change annually Gartner 64% of inbound leads contain missing fields of information D&B 11-25% increase in martech spend in 2018 HBR 80% implemented 1-5 new technologies in 2017 HBR
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  • 26. VINCENT FONTANA VP Global Marketing vfontana@ssgcorp.com +1 510 388-2796 say hello AMERICAS: +1-720-638-8500 EMEA: +44 (0) 207 566 1000 APAC: +65 8354 6054 AUS: +61 029 934 8400 Email: sales@ssgcorp.com
  • 28. #COSeries Q&A / Panelists MODERATOR: Andrew Gaffney Editorial Director Demand Gen Report Debbie Qaqish Principal & Chief Strategy Officer The Pedowitz Group @DebbieQaqish Vincent Fontana VP Global Marketing Selling Simplified @sellsimplified
  • 29. #COSeries Thank You For Attending http://webinars.demandgenreport.com/campaign-optimization-series/2018/ Register for more sessions now thru April 27th! Please Join Our Next Session Tomorrow at 12PM ET / 9AM PT