1. Francis G.J. Dobbin
Mobile (356) 9926 8282 Email dobbin@go.net.mt
Career Introduction/Personal Profile
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A results-driven and tenacious Sales and Business Development manager with a demonstrable track record of
success and promotion spanning over 25 years in sales, financial services and customer care. Displaying strong
levels of commitment, productivity and a robust sense of teamspirit. Enthusiastic, adaptable, versatile and quick
to learn. Consistently astute, with the foresight and business acumen required to develop and execute in novative
strategies and operational models for profitable growth in line with changing business demands and economic
climates. An exceptional communicator with strong influencing skills and mentoring abilities in order to build
and manage teams.
Skills Summary
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 Strategy development manager Experience in team building and hands on roles
 Company restructuring Mentoring and building teams
 Sales campaign winner Identifying new markets/expanding existing
 Trouble shooting Recruitment/hiring and training
 Direct client relations
 Portfolio management
Career History & Key Achievements
03/2005 – Present: Business Development and English Language Trainer Self Employed
Training key managers/Students for international communication and business as well as preparing them for
courses/exams where English is the lingua franca.
Responsibilities
 Manage, train and co-ordinate courses
 Maintain a high level of customer service by going above and beyond
 Mentoring and monitoring trainee trainers
 Liaising with sales/marketing in feedback to improve and seek out new opportunities
Key Achievements
 Selected as Business presentation trainer for SAP Germany
 Personal one to one English Trainer for Head of FSA Lichtenstein
 Played key role in on-line cloud systemtraining
 Built TOEFL (Bachelors/MBA) training programme from scratch to be best in group
 Malta Monitoring Board accredited trainer
Qualifications/Education
 Member of Malta Institute of Management
 1 yr MBA General & Strategic Management Maastricht Jan 2004
 Banking Economics and Management (Avco/HFC Bank) 1988 - 1996
 Trainer diploma Maltacom 2004 & EFL Monitoring board 2015
 English for Business/Exam trainer EC School of English 2005
 Cambridge Trinity Cert Tesol 2011