1. Jeffrey C. Monasch
https://w w w.linkedin.com/in/jeffrey-monasch-8693b1
Contact
(732)778-5528
jeff.monasch@outlook.com
Profile
Results oriented training professional who designs and delivers sales and technical training. Exceptional adult
training skills to make the most complex topics easier to comprehend for all learner levels and styles. Exposes
learners to critical value propositions and provides targeting to the different customer buying personas.
Demonstrated success in using questioning techniques, gamification, animated presentations, individual and
group discovery techniques, and real world storytelling to provide a participatory and safe training environment
that facilitates learner interaction and discussions.
Adept in developmental training methodology for sales and pre-sales training providing a clear thinking process
which enhances retention. Emphasizes the appropriate “what’s in it for me” (WIIFM) to encourage learner
participation as well as attention.
Astute and quick understanding of the make-up of a given class allows for the ‘on the fly’ customization of the
training materials to best meet the needs of learners. Highly experienced and sensitive to delivering worldwide
training in multilingual/multicultural environments. Very personable and warm style which encourages learner
involvement. Enhances engagement with excellent communication skills, both written and interpersonal,
consistently receiving high evaluations.
Key Skills and Core Competencies
Face To Face Microsoft Office Training Development Needs Assessment
Live Broadcast TV Adobe Photoshop Training Delivery Diversity
Live Virtual Adobe Premiere Facilitation & Coaching Sales & Technical
Webinar Gamification Instructional Design Curriculum Development
Curriculum Design Performance Enhancement
Work Experience
Hewlett Packard Corporation/Hewlett Packard Enterprise
Master Instructor - Salesand Pre-SalesTechnical Trainer 2006 to 2016
Designed, developed, and delivered monthly sales and technical call center training, onboarding training
both face to face and virtual, and product portfolio training to sales and pre-sales personnel. As a result of
onboarding training:
 The time to sales production was shortened 6 months, and average deal size increased by 15%
 Achieved class satisfaction scores of 4.8 on a scale of 1 to 5
Americas Training Manager - Business Critical Systems 2005 to 2006
Managed the design and delivery of HP Business Critical Systems training for internal Americas sales force
and channel sales professionals.
 Increased sales 10%
Partner Trainer 2003 to 2005
Managed, designed, and delivered HP quarterly product training in the Americas and HP partner certification
training.
 Designed more than twelve HP partner certification exams
Compaq Computer Corporation
Partner Trainer 1997 to 2003
Managed and delivered the Compaq product quarterly program to increase partner revenue.
 Shortened new product sales cycle by 25%
Keynote speaker at channel and partner events. Developed and delivered key enterprise training for the
Compaq/Digital merger
 Reduced sales ramp time by 20%

2. Prior Experience Summary
National pre-sales technical support for the channels/reseller organization. Managed and developed the
worldwide Technical Hands On Training (THOT) program for the reseller technical community. Hosted and
presented new product introduction training worldwide for sales and technical professionals via live
broadcast television. Senior technical pre and post-sales support for the channels organization. Provided
second level support for all corporate retail stores on the East coast. Managed all East coast corporate retail
store support personnel.
Education
Master of Arts, Computers and Education
Columbia University (TC), New York City
Bachelor of Arts
Major: Biology, Minor: Education, Psychology
Brooklyn College, City of New York
Awards and Certifications
Awards DEC worldwide excellence award 2 out of 2 eligible years
DEC 100 sales awards 3 out of 3 eligible years
Compaq Pinnacle award for training excellence
Certifications HP Certified Instructor
Five subject teaching licenses from New York City Board of Education
Activities and Interests
Sports Softball and Golf
Pinball
Organizations
Collecting and reconditioning antique pinball machines
Tau Epsilon Phi fraternity, National Executive Council