1. Faizan Ur Rehman Rana
House # 22, Street # 02, Main Bazar,
Shaheen park, Maskinpura near lalpul,
Mughalpura Lahore
Mobile: +92-321-4777245
Email: faizanrana2@gmail.com ,
faizan.rahman@yahoo.com
To work in a challenging professional environment in order to apply my technical, decision making and inter-
personal skills acquired from an illustrious academic career built at one of the best institutions in the country
and the tough professional experience acquired from one of the world's top vendor company.
As a Service Engineer in Field Service operations Pakistan on the Managed services project for Warid Telecom
based at Front office in Warid Network Operation Centre (NOC), Lahore.
Currently Working as Front office Core Engineer in Operation department on Ericsson equipment at Warid
NOC on 2G/LTE project from July 2014 till date.
Core Network Engineer (NOC ) Job Responsibilities
0. Team Leader (NOC) with more than 20 engineers working in my team
0. Responsible for resource management, performance evaluation and review of my subordinates
0. Monitor SLA enforcement by different vendor/field operation teams
0. Abide by organization policies and directives
0. To help in rolling out and establishment of any new NOC processes
0. Provide level 1&2 support for Managed Services
0. Work independently to resolve customer complaints
• Alarm monitoring of the complete Core nodes (BSCs,HLRs,MSSs,MSCs,MGWs,STPs) of GSM
network of Warid Telecom (Pvt.) Ltd at Warid Network Operations Centre (NOC) at Lahore.
• Working on the database management of the network entities including the MSC,MSS, BSC, HLR and
STP.
• E1s route testing, C7 link testing/creation and management of signaling links between network core
nodes
• Performing routine maintenance of MSC,MSS/HLR, BSC and associated equipment; (i.e. Dumps/Test
loads/corrections handling, Size Alteration Events, SAEs & resolved H/W CP faults and S/W issues)
Implementation and expansion activities on AXE switching and RBS equipment.
• Perform Network Optimization through careful observation of its performance and statistics to meet
KPI's
• Maintenance of EIR, along with Third Party solution like ZTE Net Numen GUI based
• Resolution of trouble tickets raised Customer / other Teams using trouble ticketing Tool
• B number Analysis
• Performed ISUP and MTP traces for troubleshooting and analysis of subscriber dialing, signaling and
call connectivity issues
Career Objectives
Career initiation
Work Experience

2. • Maintenance of APG (adjunct processor group) of Core Network Nodes including cluster group and
cluster resources
• Management of the cell sites of the complete network like cell restrictions, alarm monitoring and
escalations.
• To take appropriate action on trouble tickets related to Ericsson nodes and RBS.
• Also made sure that dimensioning parameters were set correctly for the different network elements
(e.g., traffic sensitive SAEs).
• My duties include transferring switching and network performance knowledge to the operational staff
and manage the network by reviewing statistical details and monitoring critical network alarms.
• To achieve the above, proper parameter and measurements settings where necessary (e.g., statistical &
traffic measurements, C7 and processor load, and supervision parameters).
• Familiar with different OSS Tools like CHA, OPS, ALV, ALB and CLB.
• Report generation from CORE system as per customer requirement.
• To monitor/troubleshoot alarms on MGW through ALV and also use Element-Manger, MOShell and
Winfoil.
• Providing Technical support to regional teams for O&M support whenever required.
• Customer complaints handling forwarded by Local teams
• Emergency handling in the network
• Meet or exceed the CORE O&M network availability targets.
• Management of the cell sites of the complete network like cell restrictions/Halting, Faults rectification
and critical alarm handling,RBS6000
Surveillance of centralized network nodes alarms, escalation, trouble shooting and their
rectification
• Perform routine maintenance of BSC and associated equipment; (i.e. Dumps/Test loads, Size Alteration
Events (SAEs) & resolved H/W, CP, RP faults and S/W issues etc)
• Coordination with the “Back Office” for the second level resolution of the alarms
• E1 route testing.
• Transferring switching and network performance knowledge to the operational staff and manage the
network by reviewing statistical details and monitoring critical network alarms
• Coordination with different departments e.g. Transmission, Field Ops etc. for the rectification of the
media related alarms.
Professional Tools
• Ericsson OSS ( Operations Support System)
• Element Manager (GUI), NCLI, CLI
• MSDP, Trouts(Trouble ticketing Tool),
• CNA ( Cellular Network Administrator)
• Ericsson OPS (Operations Procedure Support)
• Ericsson CHA (Command handling) & WinFIOL
• IManager M2000, Huawei BSC6900, BSC6000 and BSC3200 LMT.
• Winfoil
• BO,ENIQ for KPI stats monitoring
• ASR and B-Number Ratio, CS1 +,MGW Success Ratio Detector, MGW Context Seizure Detection,
ASR and CSSR Monitoring, SMS+SCCP Success Rate and EIR Client.

3. POSITION: SERVICES ENGINEER (HUAWEI BACK OFFICE-WARID MANAGED SERVICES)
RESPONSIBILITIES: JUNE 2013 - JUNE 2014
• Operation of Huawei iManager M2000V2R11 (mobile element management software).
• BSC Upgrades from BSC6000V900R008 to BSC6900V900R013 by using Remote Client.
• BTS Rehoming from BSC32 to BSC6900
• BSC6900 OMU commissioning for V9R13
• Outer to inner PCU upgrade
• License Comparison with Demo License loading and activation
• Operation of Huawei BSC6900 LMT software.
• Implement all Work Orders (WOs) issued by Planning/Optimization/Deployment teams.
• Configuration of the new GSM sites, cell configuration, GPRS configuration and alarm configuration.
• Hard and Soft expansion of sites.
• Troubleshooting all kind of issues on BTS3900A after swap.
• Configuration of BSC6900 and BTS3900A on Net Eco for power related alarms.
• Call testing and loop testing through BSC6900 LMT software.
• 24/7 monitoring of network on NMS.
• Downloading and activation of BTS software.
• BTS configuration on CME.
• Technically supporting the field teams and managing the network administratively.
• Parameters modification of BTS and BSC in CME and MML.
• Exporting GSM data (Radio network planning, cell parameter, cell frequency, TRX parameter) from
CME.
• Creating groups in PRS Client and exporting reports (BSC level, Cell level and BTS level).
• Resolve Handover issues.
• Modify the Half Rate Settings to cater high TCH blocking on worst cells which ultimately improve
CSSR.
• CGI Definition.
• External Neighbor Definition.
• Troubleshooting.
• Cell definition verification before swap activity and remove discrepancies.
• Making scripts for LAC change, NBR deletion/addition, Power control enable/disable and execute
during swap activity.
• OMCR support for Drive Test engineers during swap activity.
• TRX Locking and unlocking.
• Implementation of work orders through CME and LMT.
• Configure cell hoping.
• Verification of new configured sites.
KPI ANALYSIS

4. • Initial all major KPIs analysis.
• Monitoring Major KPIs and highlight the issues.
• Cell Level KPI analysis of new commissioned site including TCH availability, CSSR,
INTERESTED AREAS AND SKILLS
• GSM based networks
• Huawei products iManager M2000 Client, PRS Client, Net Eco, BSC6900, BTS3900A.
POSITION: SERVICES ENGINEER (HUAWEI FRONT OFFICE-WARID MANAGED SERVICES)
RESPONSIBILITIES: JANUARY 2009 - JUNE 2013
• Working in NOC FO BSS(Huawei) on O&M Managed Services contract of Ericsson with Warid
Telecom.
• Managing Huawei BSS network consisting of BSC3200,BSC6000, BSC6900 and PCUs using
IManager M2000.
• Implementing different activities like Half/Full Rate implementation, cell barring and debarring,
change of RF and BSS parameters etc. provided by the network planning and optimization dept for
Huawei networks.
• Complete understanding of BSS alarm handling and fault rectification procedures.
• Handling fault reports, trouble tickets, planned activities
• Coordinating with Higher Level Maintenance teams for fault rectifications of BSS Network.
• Periodically updating the network performance and Network Outages to the operational staff and
Management through SMS
• Path tracing of E1s by testing loops at NOC.
• On Call support for site Engineer.
• Extracting and analyzing Network RF stats
• Determining the exact reason for degradation of BSC Stats using IManager and taking required action
so that KPI Degradations of Network are avoided.
• Resolving faults that may occur in the huawei network fault management and monitoring; handling and
elements (Base Station Controller BSC3200, BTS6000, BSC6900 base transceiver station BTS312,
BTS012, BTS3012A, BTS012AE, BTS3006C,DBS3900 etc, packet control unit PCU6000) through
iManager M2000, pcu tool kit and local LMT's for BSC3200 and BSC6000 and BSC6900.
• Adhere to Huawei BSS network availability & BSS network quality KPI's.
• Follow up trouble tickets; solve customers' problems within specified time.
• Follow up on actions and measures taken by related teams (FME, RF, BO, NPO) to resolve
outstanding issues.
• Strong grip on Huawei tools iManager M2000, BSC6900, BSC6000 LMT, MML BSC3200LMT,
BTS312, BTS3012A, BTS3012, BTS3012AE, BTS3900 and BSC6900LMT SMTS etc.
• Configuration of BSC, BTS and PCU using LMT.

5. • Troubleshooting of bad KPI's (TCH availability rate, HSR, DCR, SDMHT, TCH congestion, SDCCH
congestion etc.)
• Tracing different interfaces to rectify call muting and call drop issues
POSITION: SERVICES ENGINEER (ERICSSON FRONT OFFICE-WARID MANAGED SERVICES)
RESPONSIBILITIES: JANUARY 2008 - DECEMBER 2008
• Management of the cell sites of the complete network like cell restrictions/Halting, Faults rectification
and critical alarm handling
• Transferring switching and network performance knowledge to the operational staff and manage the
network by reviewing statistical details and monitoring critical network alarms.
• Surveillance of centralized network nodes alarms, escalation, trouble shooting and their rectification to
some extent.
• Involved in Ericsson OSS scripting for making scripts which handle BSS Sites Outages and Fault
handling and interrogation.
• Coordination with the “Back Office” for the second level resolution of the alarms.
• Coordination with different departments e.g. Transmission, LDI etc. for the rectification of the media
related alarms.
• Day to day management of all network infrastructure and service provision components.
• Converged Network Requirements of various network and BSS applications within the Huawei
network architectures and troubleshooting network problems.
• Generate statistics reports throughout the day, so as to identify Coverage and network elements.
• Follow up trouble tickets, solve customers' problems within specified time.
• Follow up on actions and measures taken by related teams to resolve outstanding issues.
• Monitoring and handling alarm, logging outages.
Technical Expertise
• Software–Huawei iManager M2000, BSC32 Data Auto Configuration, BSC6000 Data, Board
Attribute, Parameter Configurations, Re-homing/Reparenting, BSC32, BSC6000 LMT's, PCU
Maintenance Client & Toolkit, PCU Telnet, MML command line in iManager M2000.
Technical Trainings
• GSM System Survey conducted by Ericsson Pakistan Pvt. Ltd.
BSS network of Huawei Technologies and iManager M2000 Client for BSC3200,
BSC6000, PCU6000 and BSC6900.
Huawei PCU6000 O&M conducted by Mr. Usman Bajwa (Huawei).
Qualification
• B-Tech (HONS) Electrical Engineering 2010-2014
PIMSAT University, Lahore, Pakistan
• Diploma of Associate Engineer in Electronics Technology 2004-2007
Punjab Board of Technical Education, Lahore. (1st
Division)

6. • Diploma in Wireless Local Loop (WLL) from PTCL Institute. 2008
• Application Software TMOS, OSS Ericsson software for Ericsson Exchanges.
• Proficient in Windows OS 98/XP
• Working knowledge of Microsoft Office XP (Word, Excel & Power Point).
• Capable of handling software and hardware troubleshooting.
Computer Skills

7. • Diploma in Wireless Local Loop (WLL) from PTCL Institute. 2008
• Application Software TMOS, OSS Ericsson software for Ericsson Exchanges.
• Proficient in Windows OS 98/XP
• Working knowledge of Microsoft Office XP (Word, Excel & Power Point).
• Capable of handling software and hardware troubleshooting.
Computer Skills