1. BHIM SEN SINGH
B.E. (Electronics)
(RAN / BSS Fault Management Engineer / LTE RAN FM Engineer)
E-mail: er.bssingh@gmail.com , bhimsen1983@gmail.com
Mobile No: 08452897195, 08800441871
_____________________________________ ____ _________________________
Professional Synopsis:
• Having 5.8 Years Experience in Telecommunication Industry as RAN / BSS Fault Management Engineer
(NOC).
• 2G, 3G & 4G (LTE) RAN Network Fault Management, RAN Fault & Alarm Troubleshooting.
• RAN Fault Management / BSS L2 Support & Fault Management Activities.
• Wi-Fi Network Fault Management, Alarm Management.
• KPI and Quality Control Management –BSS/RAN/ OSS
• Network Operation Service (NOS) & Network Expansion.
• Performance Management Support.
• Emergency Support & Help-desk Activities.
• Technical / Customer Acceptance Testing
 Co-ordination with IP, EPC (Packet Core), Transmission, Infra, AM, NSS, OSS, CM, PM & RF Team for
Network operational issues.
Linux Networking Knowledge:
• Completed 3 Months Training on “Red Hat Linux” from Network Nuts Institute, Delhi.
Technical Skills:
• Telecom Skills: 2G, 3G & 4G (LTE) RAN / BSS / OSS.
 NSN BSS/RAN: BSC3i, Flexi BSC, RNC2600, WBTS, Ultra BTS, Flexi BTS, Flexi Multi BTS, IPA2800.
 Huawei BSS/RAN: Huawei BTS3900, BTS3900A, DBS3900.
 SAMSUNG LTE RAN: Samsung eNodeB (Samsung LTE/4G RAN System).
• OSS Software Tools Used: Net Act, Citrix, Reflection, TNMS, BTS Hub Manager and O3 Remedy, MYCOM,
HPSM, TeMIP, LSMR.
• Operating System: Linux (Red Hat Linux), Windows 7.
 Cisco Wi-Fi: Cisco Access Points version 1600i &1552E, NCS Monitoring Tool, Cisco WLC configuration Tool.
Work Experience:
Current Organization : Reliance Jio Infocomm Ltd. (Navi Mumbai)
Duration : 30th May 2014 to Till Date.
Job Profile : RAN FM Engineer_LTE / RAN Support Engineer (NOC Team).
Project : Reliance Jio 4G/LTE Network Operations.
Designation : Assistant Manager
Location : Navi Mumbai
Work Description :
 Handles the Fault Management, Fault Troubleshooting & Alarm Management of Samsung eNodeB (RAN_LTE) using
LSMR for Reliance Jio Infocomm 4G (LTE) Telecommunication Network. & Cisco Access Points for Wi-Fi network.
 Health Check up of eNodeB for LTE Network, Prepare eNodeB visibility report & Fault Tracker of eNodeB faults on
daily basis.
 Hands-on experience of Samsung eNodeB Integration, Fault Troubleshooting & Alarm Troubleshooting.

2.  Installation and commissioning of Samsung eNodeB Hardware like, Digital Unit UAMA Card, L9CA Card, RRH
Unit, etc.
 Co-ordination with IP, EPC (Evolved Packet Core), Transmission, Infra, AM, OSS, CM, PM & RF Team for Network
operational issues.
 Involved in Various planned events and outage activity on Samsung eNodeB like L9CA, UAMA Card Replacement,
RRH replacement, etc.
 Hands on Experience on LSM-R Dell Server used as an EMS for RAN part in LTE.
 Extract various KPI reports from LSM-R for performance analysis.
 Experience on creating eNodeB database in LSM-R.
 Done troubleshooting on x2 Handover or S1 Handover between eNodeB.
 Good understating on LTE architecture nodes (eNodeB, MME, SGW, PGW, PCRF).
 Good understanding on LTE interfaces (X2, S1-U,S1-MME,S5/S8,S10,S11,S6a,Gx,S3,S4)
 Good understanding on LTE uplink/Downlink Channels.
 Basic Knowledge on LTE call flow.
 Assign Trouble Ticket (TT) and Work order (Task) using HPSM software & TeMIP Tool to resolve Faults/Alarms on
eNodeB for 4G LTE Network & Access Points for Reliance Wi-Fi Network.
 Co-ordination with IP, EPC, Transport, & Infra Team to resolve the day to day eNodeB related issues.
 Monitoring and analyzing Network performance remotely TeMIP, LSMR and HPSM OSS Applications.
 Working as Technical Support Engineer LTE RAN Network.
 Troubleshooting problems & providing solutions when level-1 work around are done by L1 support.
 Handling LTE and Wi-Fi network issues providing the solution within the provided timeline.
 Handling issues like KPI degradation, Configuration issues, hardware failures etc.
 Working with Vendor (SAMSUNG and CISCO) if it is a software or product fault to get the solution.
 Troubleshooting & Alarm management of eNodeB Alarms & Access Points related Alarms.
 Responsible for the fault handling of alarms.
 Observing & Troubleshooting Quality, KPI and Worst Cell issues on RAN side.
 Escalating issues to FLM engineers and FLM Technicians.
 Following up all issues and give feedback to back office & Upper NOC Management.
 Preventive Maintenance (PM) and Corrective Maintenance (CM) support.
 KPI analysis and tuning as per prioritize faults to meet SLA/ WLA or SLA/OLA.
 Ensure that proper health checks are performed on Degraded Sites.
 Follow up with Quality control, Worst cell issues and KPI degradation issues.
 Define Field Maintenance overall priorities and work strategies based on main goals and priorities defined by
Management & Control.
 Troubleshoot Sleeping cells & other KPI related issues on high priority.
 Cooperation with TAC Technical Support regarding Network outages.
 Overseeing:
o Network database backup and Management notification.
o Network element troubleshooting and trouble escalation.
o Remote fault resolution and administer preventative maintenance.
o Dispatch of Field Personnel in coordination with Field Ops Cluster Team Leaders.
 Managing and coordinating activities at field locations e.g., hardware.
Previous Organization : Nokia Solutions (Siemens) Networks Pvt. Ltd. Noida.
(On Role of IKYA Human Capital Solutions & Mafoi-Randstad Delhi)
Duration : 05 July 2010 to 14th
February 2014.
Designation : Fault Management Engineer- (RAN FM Engineer).
Job Profile : RAN Fault Management Engineer- (NOC / GNOC)
Project : Bharti- Airtel- 2G & 3G GSM
Location : Noida.
Work Description :
 Knowledge of 2G & 3G GSM Network.
 Handles the fault management and monitoring of Nokia Flexi BSC, BSC3i, RNC2600, BTS, and Node B.
 Health Check up of RNC & BSC Units on daily basis.
 Troubleshooting of Nokia BSC & BTS site alarms at BSC/BTS end from remote location.
 Troubleshooting System Alarms related to BSC and BTS.
 Assign Trouble Ticket (TT) and Work order (Task) using PT4 (BMC Remedy) software Tool to resolve Faults/Alarms
on BSC, RNC, BTS & Node B level.

3.  BSC backup Management on daily basis.
 Diagnosis of Signaling Links in BSC’s.
 Executing fault rectification of various hardware in BSC/BTS Units & Cards.
 Fault rectification over GB Link, ATER, Circuit Groups and A-Bis Interfaces to Enhance the Network performance.
 Network element Health check up, trouble shooting and Trouble Escalation.
 Coordinates with responsible engineers for isolation of BSC/BTS/RNC experiences problem.
 Responsible for call drop diagnosis and restoration from block to working state in BSC.
 Regular monitoring of Block-TRX and make them working from BSC end also with the help of RF, field engineers.
 Monitoring and analyzing Network performance remotely using Nokia Siemens networks Net Act.
 Responsible for the fault handling of alarms.
 Observing & Troubleshooting Quality, KPI and Worst Cell issues on BSS side.
 Escalating issues to FLM engineers and FLM Technicians.
 Identifying SW and HW related issues.
 Project delivery within the scoop of Managed Services (MS) contract.
 Troubleshoot ZERO call cells, Less Payload cells, sleeping cells & other KPI & GPRS related issues on high priority.
 DAP (GPRS) implementation in Sites.
 End to End support, coordination and control of assigned Trouble Tickets & Tasks (Work orders).
 Perform daily process checks to track requests being sent and their execution.
 Analyzing root causes of BSC & BTS outage.
 Perform Creation and deletion of BSC and BTS unit/cards whenever it’s required to resolve faults.
 Evaluating all aspects of network software and hardware to maintain and improve operational performance.
 Establishing effective coordination with operators in other section regarding network outages and Supports Major
Service outage investigations and follow up.
 Supporting end-end support, coordination and control of assigned trouble tickets.
 Performing daily process checks to track requests being sent and their execution.
 Executing coordination with BTS Engineers to resolve any network degrading faults generated at BTS sites.
 Managing and coordinating activities at field locations e.g., hardware/software upgrades.
 Involvement and co-operation with NOC in the clearance of complex faults.
Previous Organization : Huawei Telecommunication Co. (India) Pvt. Ltd. Bangalore.
(On Role of Sanchaya Staffing Services, Delhi)
Duration : 04 May 2009 to 07 December 2009.
Job Profile : Operation & Maintenance (O & M) Engineer-BSS/RAN
Project : AIRCEL - (Managed Services).
Department : TSD-Managed Services (TSD-MS).
Designation : G. E. T.
Location : Hassan, Chikkamangalore, Bangalore (Karnataka)
Work Description : Worked as a Operation & Maintenance (O & M)
Engineer - BSS for AIRCEL Telecommunication Network.
 Hands on Experience of Operation & Maintenance of Huawei Indoor BTS3900, Outdoor BTS3900A, BBU3900, MW
Equipments and OptiX RTN 620 Transmission System, for Indoor macro, Outdoor macro, DBS sites & IBS Sites.
 Troubleshooting of the critical & non critical Alarms of Huawei BTS3900, BTS3900A BBU3900, OptiX RTN 620
Transmission System and MW Equipments.
 Supervision of all the Internal, External & Power Alarms.
 Daily maintenance includes checking various alarms, service observation, Report management, Daily task
management, Regular back ups, Dynamic data management, and providing technical support at all levels &
performance management.
 Conduct Acceptance Test for BTS as per schedule.
 Co-ordination with other Field Engineers for Providing Connectivity to Subscriber.
 Installation & Integration of Huawei BTS3900,BTS3900A, BBU3900,MW Equipments and
OptiX RTN 620 Transmission System.
 Installation & Commissioning of Huawei Transmission System OptiX RTN 620.
 External Alarm Integration for Huawei BTS3900 & BTS3900A.
 Trouble shooting of crucial faults for access network using network management system from
iManagerT2000 Web_Lct and LMT (Local Maintenance Terminal) Software.
 Downloading all log files from Huawei TX equipments.
 Troubleshooting of the critical & Non critical Alarms of Huawei BTS3900.
 Conduct Acceptance Test for BTS as per schedule.

4.  Trouble shooting of crucial faults for access network.
 Co-ordination with other Field Engineers for Providing Connectivity to Subscriber.
 Installation and Integration of Huawei BTS equipments.
 Pre AT Quality inspection & Removing the Punch points of sites for AT.
 Supervision of all the Internal, External & Power Alarms.
Trainings:
• Training on “Wireless Communication Systems” from Pulsetone Industries Bangalore, in Nov. 2008.
• Diploma & Training on “Real Time Embedded System” from CRANES International Software Pvt. Ltd.
Bangalore, Completed in February 2008.
Academic Qualification:
• B.E. (Bachelor of Engineering) in Electronics / Electronics & Communications from “Institute of Engineering
Jiwaji University” Gwalior (M.P.), Completed in 2007 with 73.34 % Marks. (Regular)
• B.A. From Bundelkhand University, Jhansi (U.P.), completed in 2003.
• Higher Secondary from Vidya Dham H. S. School Chitrakoot, Satna (M.P.), completed in 2000.
• High School from Surendra Paul Gramodaya H. S. Vidyalaya Chitrakoot, Satna (M.P.), completed in 1998.
Personal Information:
• Father’s Name: Mr. Shyam Sundar Singh
• Date of Birth: 02 June 1983
• Passport No: H0764077
• Sex: Male
• Nationality: Indian
• Languages Known: English & Hindi.
• Hobbies: Listening Music, Reading & Writing Hindi Poetry.
• Strengths: Team Sprit, Flexibility, Learning Attitude, Hard Work.
• Permanent Address: C/o Mr. Shankar Lal Patel, Near Jaipuriya Bhawan,
Sitapur, Chitrakoot, Distt- Chitrakoot (U.P.), Pin Code: - 210204
Date:
Place: Navi Mumbai
BHIM SEN SINGH