1. Personal Shopper
OMAR
JAFFAR
PERSONAL SHOPPER, MULTI COMPANIES; KUWAIT — 2014 - PRESENT
Process customers’ orders through live chat or telephone calls and log data in order
entry system.
Present clients with prime product information assuring customer satisfaction.
Ensure to share fashion trends and recommend product
for season 'must haves’.
Identify and resolve every customer service inquiries or problem occurring from
catalog and internet.
Process client financial adjustments as necessary.
Prepare plus maximize client base through concentrating strategic selling techniques
along with communicating proactively with customers.
Ensure to follow through on client commitments on time.Develop and maintain
professional relations with customers to assure repeat business.
Provide expert advice in trends, outfitting and product information related to company
and customer fashion sense.
Maintain flexibility, patience, honesty, effective communication skills and ability to
develop relations and trust with all customers.
RETAIL MANAGER, ZAG HOLDING BY AISHTI; EGYPT — 2013 - 2014
Driving and maximizing the sales and profitability of the store to achieve growth.
Monitoring and review staff and store performance on a regular basis.
Driving sales through maximizing team performance.
Maximizing sales through effective merchandising.
Leading by example in all aspects of the role.
Recruiting, training, supervising and appraising staff.
Maintaining accurate statistical and financial records.
Creating a combination of real value for money and outstanding customer service.
Assist projects manager and provide inputs for new store opening.
2016
AL AHMADI, KUWAIT+965 95524166
NOVEMBER 20, 1975fadijaffar@gmail.com
BALENCIAGA
MIU MIU
CÉLINE
JIMMY CHOO
EXPERIENCE
MOSCHINO
FENDI
MARC JACOBS
CHLOÉ
BOTTEGA VENETA
GUCCI
+965 9994 4795

2. Design/layout applications: Adobe — Photoshop and Adobe illustrator
Excel advanced level — Word advanced level — PowerPoint advanced level
iWork MAC APPLE, Pages advanced level — Keynote advanced level
Number advanced level
PSNE, Lebanon, diploma, interior design — 1990
EDUCATION
KNOWLEDGE
TRAININGS
BRAND MANAGER, AMO FASHION; EGYPT — 2012 - 2013
Ensure proper assortment planning and inventory budgeting for the buying.
Plan Ensure that visual standards are communicated and implemented across stores
directly or through visual merchandiser.
Undertake promotions across brands.
Undertake competition, store visits on a regular basis, and take appropriate action.
Undertake performance & undertaking brand rationalization/ evaluation.
WINDOW & MERCHANDISING MANAGER, FASHION INTERNATIONAL
EGYPT — 2005 - 2012
Ensure that visual standards are communicated and implemented across stores
directly or through visual merchandiser.
Undertake competition, store visits on a regular basis, and take appropriate action.
Coordinate with freight supervisor to track merchandise ordered.
Undertake problem-solving activities related to asst. brand managers and buyers.
Maximize profit levels by conducting effective promotions, add-on sales identifying
best-selling styles and trends.
COORDINATOR & WINDOW DRESSER, D&H INTERNATIONAL; KUWAIT —
1999 - 2005
Responsible for the overall brand identity & image in each one of the stores.
To review and implement competitive product retail price.
To manage and co-ordinate visual merchandising, in order to drive sales performance
through effective store layouts and window displays.
Maximize use of space, anticipating and advising changes on store layout based on
sales.
MERCHANDISER, AL SAWANY; KUWAIT — 1993 - 1999
Analyze & consolidate both sales and stock reports Assist in producing material for
promotional activities.
Order tracking and ensuring that product pricing is within target margin.
Organize promotional events in line with operational requirements.
Produce space and layout plans for specified departments.
EXPERIENCE
KOTON
MANGO
BEBE
GERRY WEBER
KAREN MILLEN
PRONOVIAS
PROMOD
+IT
AIGNER
TOUS
ENERGIE
KAREN MILLEN
MISS SIXTY
FRENCH CONNECTION
DESIGUAL
GUESS
CALVIN KLEIN
D&G
REPLAY
Ain Shams, Cairo, Bachelor’s Degree, Business Management — 2008
MANAGEMENT TRAINING, 2000, MANGO, SPAIN BARCELONA
MANAGEMENT TRAINING, 2003, MANGO, DUBAI
COORDINATING TRAINING, 2004, MANGO, SPAIN BARCELONA
MANAGEMENT & COORDINATING, 2005, MANGO, DUBAI
WINDOW & COORDINATING, 2005, MANGO, SPAIN BARCELONA
MANAGEMENT TRAINING, 2012, BENETTON, LEBANON
Openedandinchargethefollowing
stores: