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Ray Poynter, The Future Place – JMRX Lectures 2015
Big	
  Data	
  and	
  Advanced	
  Analy0cs	
  
Ray Poynter
The Future Place
JMRX	
  –	
  Tokyo	
  –	
  May	
  12,	
  2015	
  
Ray Poynter, The Future Place – JMRX Lectures 2015
Agenda	
  
1.  What	
  is	
  big	
  data?	
  
2.  The	
  strengths	
  of	
  big	
  data	
  
3.  When	
  big	
  data	
  misses	
  the	
  mark	
  
4.  The	
  challenges	
  of	
  big	
  data	
  
5.  Linking	
  big	
  data,	
  analyEcs	
  and	
  market	
  
research	
  
6.  ImplicaEons	
  for	
  Japan	
  
Ray Poynter, The Future Place – JMRX Lectures 2015
How	
  big	
  is	
  big	
  data?	
  
BIG!	
  
•  If	
  it	
  fits	
  in	
  Excel,	
  it	
  is	
  not	
  really	
  big	
  data	
  
•  If	
  it	
  fits	
  in	
  SPSS,	
  it	
  is	
  not	
  really	
  big	
  data	
  
•  If	
  you	
  have	
  a	
  profile	
  of	
  10	
  million	
  telco	
  
customers,	
  it	
  is	
  not	
  really	
  big	
  data	
  
•  If	
  you	
  have	
  second-­‐by-­‐second	
  locaEon	
  and	
  
usage	
  data	
  for	
  10	
  million	
  telco	
  customers,	
  that	
  
is	
  big	
  data	
  
•  If	
  you	
  need	
  to	
  use	
  Hadoop,	
  it	
  is	
  big	
  data	
  
Ray Poynter, The Future Place – JMRX Lectures 2015
What	
  is	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  ?	
  
InstrucEon	
  
Results	
  
Ray Poynter, The Future Place – JMRX Lectures 2015
IBM’s	
  four	
  Vs	
  
Ray Poynter, The Future Place – JMRX Lectures 2015
What	
  does	
  Google	
  Know?	
  
And	
  shares	
  with	
  you	
  
Ray Poynter, The Future Place – JMRX Lectures 2015
Google	
  Ads	
  
http://www.google.com/settings/ads/
Ray Poynter, The Future Place – JMRX Lectures 2015
Loca0on	
  History	
  
https://maps.google.com/locationhistory
7	
  days	
  of	
  travel	
  
Ray Poynter, The Future Place – JMRX Lectures 2015
Google	
  Search	
  History	
  
https://www.google.com/history/
Ray Poynter, The Future Place – JMRX Lectures 2015
Google	
  Other	
  
4.  Google	
  monthly	
  security	
  and	
  privacy	
  report	
  
–	
  lisEng	
  all	
  the	
  services	
  you	
  use	
  
	
  hVps://www.google.com/seYngs/dashboard	
  
	
  
5.  Apps	
  and	
  extensions	
  that	
  have	
  access	
  to	
  
your	
  Google	
  data	
  
	
  hVps://security.google.com/seYngs/security/permissions	
  	
  
	
  
6.  Export	
  all	
  your	
  Google	
  data	
  
	
  hVps://www.google.com/takeout	
  	
  
	
  
7.  History	
  of	
  all	
  your	
  YouTube	
  searches	
  	
  
hVps://www.youtube.com/feed/history/search_history	
  
Ray Poynter, The Future Place – JMRX Lectures 2015
The	
  Signal	
  and	
  the	
  Noise	
  –	
  Nate	
  Silver	
  
Ray Poynter, The Future Place – JMRX Lectures 2015
Weather	
  forecas0ng	
  
PMSL	
  –	
  Pressure	
  at	
  Mean	
  Sea	
  Level	
  
Ray Poynter, The Future Place – JMRX Lectures 2015
Weather	
  forecas0ng	
  benchmarks	
  
1. Same	
  as	
  today	
  
	
  
2. Same	
  as	
  average	
  of	
  last	
  few	
  years	
  -­‐	
  climate	
  
What benchmark are you going to
use for your predictive analytics?
Ray Poynter, The Future Place – JMRX Lectures 2015
Google	
  Flu	
  Trends	
  
http://www.google.org/flutrends/
December 2014
Ray Poynter, The Future Place – JMRX Lectures 2015
Google	
  Flu	
  Trends	
  
http://www.google.org/flutrends/
May 2015
Ray Poynter, The Future Place – JMRX Lectures 2015
Google	
  Flu	
  Trends	
  -­‐	
  Japan	
  
Ray Poynter, The Future Place – JMRX Lectures 2015
Target	
  
Ray Poynter, The Future Place – JMRX Lectures 2015
Ray Poynter, The Future Place – JMRX Lectures 2015
BPP	
  and	
  USA	
  Prices	
  Index	
  
Ray Poynter, The Future Place – JMRX Lectures 2015
Tesco	
  
•  Loyalty	
  card	
  data	
  
	
  
•  Real-­‐Eme	
  monitoring	
  of	
  refrigerators	
  across	
  120	
  stores	
  in	
  
UK	
  and	
  Ireland	
  to	
  save	
  20million	
  Euros	
  a	
  year	
  
–  70	
  million	
  data	
  points	
  
	
  
•  Real-­‐Eme	
  monitoring	
  of	
  lighEng	
  and	
  heaEng,	
  across	
  120	
  
stores	
  
–  Management	
  dashboard	
  shows	
  by	
  7am	
  which	
  stores	
  
are	
  not	
  at	
  the	
  right	
  temperature	
  
	
  
•  Buying	
  SocialmaEcs	
  –	
  programmaEc	
  and	
  re-­‐targeEng	
  ads	
  
Ray Poynter, The Future Place – JMRX Lectures 2015
INTERESTING	
  BIG	
  DATA	
  PROJECTS	
  
Ray Poynter, The Future Place – JMRX Lectures 2015
Ebola	
  and	
  mobile	
  phones	
  
Flowminder	
  using	
  data	
  from	
  telcos	
  to	
  map	
  populaEon	
  mobility	
  –	
  but	
  level	
  of	
  granularity	
  
is	
  quite	
  large	
  –	
  journeys	
  over	
  20KM	
  
	
  
Ray Poynter, The Future Place – JMRX Lectures 2015
The	
  smartphone	
  
Accelerometer	
  
Temperature	
  
Gravity	
  
Gyroscope	
  
Light	
  
Air	
  pressure	
  
Proximity	
  
Humidity	
  
GPS	
  
Call	
  acEvity	
  
App	
  acEvity	
  
Internet	
  usage	
  
WiFi	
  
Bluetooth	
  
Cameras	
  
Near	
  Field	
  Comms	
  
GSM/CDMA	
  
Ray Poynter, The Future Place – JMRX Lectures 2015
Aberdeen	
  tracks	
  ‘hundreds	
  of	
  thousands’	
  
Ray Poynter, The Future Place – JMRX Lectures 2015
Kingsgate	
  Shopping	
  Mall	
  
Huddersfield,	
  Yorkshire	
  (UK)	
  
Ray Poynter, The Future Place – JMRX Lectures 2015
Mount	
  Sinai	
  Hospital	
  
Mount	
  Sinai	
  are	
  using	
  
Big	
  Data	
  approaches	
  
to	
  uElise	
  data	
  to	
  
make	
  personalised	
  
health	
  and	
  treatment	
  
predicEons.	
  
	
  
Project	
  led	
  by	
  Jeff	
  
Hammerbacher,	
  a	
  30-­‐
year-­‐old	
  known	
  for	
  
being	
  Facebook’s	
  first	
  
data	
  scienEst.	
  
Ray Poynter, The Future Place – JMRX Lectures 2015
Big Data Failures
Ray Poynter, The Future Place – JMRX Lectures 2015
The	
  Signal	
  and	
  the	
  Noise	
  –	
  Nate	
  Silver	
  
Ray Poynter, The Future Place – JMRX Lectures 2015
Earthquakes	
  
Given the abruptly self-organizing nature of earthquakes, it is extremely
unlikely that precursors can attain such levels of accuracy. I therefore
conclude that prediction of major earthquakes is, in any practical sense,
impossible.
Russ Evans, 1998
Ray Poynter, The Future Place – JMRX Lectures 2015
Big	
  Data	
  thinks	
  I	
  am	
  a	
  pregnant	
  dude!	
  
http://www.carolroth.com/blog/google-dude-target-pregnant/
Ray Poynter, The Future Place – JMRX Lectures 2015
Ray Poynter, The Future Place – JMRX Lectures 2015
Google	
  Flu	
  –	
  the	
  failures	
  
Ray Poynter, The Future Place – JMRX Lectures 2015
Flu	
  Near	
  You	
  –	
  a	
  crowdsourced	
  approach	
  
Ray Poynter, The Future Place – JMRX Lectures 2015
The	
  Samaritans	
  App	
  
Ray Poynter, The Future Place – JMRX Lectures 2015
ScrapeGate	
  
Ray Poynter, The Future Place – JMRX Lectures 2015
BIG	
  DATA	
  CHALLENGES	
  
Source:	
  Gizmodo	
  
Correla0on	
  Annual	
  Chocolate	
  Consump0on	
  &	
  Nobel	
  
Prizes	
  per	
  10	
  Million	
  of	
  Popula0on	
  
New	
  England	
  Journal	
  of	
  Medicine.	
  
Ray Poynter, The Future Place – JMRX Lectures 2015
Correla0on	
  and	
  Causa0on	
  
1.  CorrelaEon	
  predicts	
  the	
  past	
  
– Which	
  is	
  someEmes	
  enough	
  
– Especially	
  when	
  the	
  past	
  repeats	
  itself	
  
2.  CausaEon	
  is	
  needed	
  to	
  predict	
  new	
  futures	
  
– But	
  causaEon	
  is	
  hard	
  to	
  establish	
  in	
  the	
  real	
  world	
  
3.  Experiments	
  are	
  key	
  
– Market	
  research	
  can	
  help	
  
Ray Poynter, The Future Place – JMRX Lectures 2015
Perverse	
  incen0ves	
  
•  Colonial	
  Hanoi	
  –	
  bounEes	
  for	
  rats	
  tails	
  
•  Duplessis	
  Orphans	
  –	
  Canada	
  1945-­‐60,	
  Orphans=70	
  cents,	
  
mentally	
  ill	
  $2.25,	
  20K	
  children	
  confined	
  
•  Paying	
  for	
  acEon	
  (e.g.	
  doctors	
  and	
  firemen)	
  decreases	
  
prevenEon	
  work	
  
•  Facebook	
  likes	
  correlate	
  with	
  success	
  –	
  unless	
  they	
  are	
  set	
  as	
  
a	
  target,	
  creaEng	
  a	
  black	
  market	
  in	
  them	
  
•  TwiVer	
  menEons	
  correlate	
  with	
  success	
  –	
  unless	
  they	
  are	
  
benchmarked,	
  creaEng	
  value	
  in	
  them	
  
•  Big	
  Data	
  benchmarks	
  change	
  behaviour	
  to	
  improve	
  scores,	
  
rather	
  than	
  underlying	
  performance	
  
Ray Poynter, The Future Place – JMRX Lectures 2015
Where	
  are	
  the	
  data	
  scien0sts	
  going	
  to	
  
come	
  from?	
  
Google Trends
Ray Poynter, The Future Place – JMRX Lectures 2015
MARKET	
  RESEARCH	
  AND	
  
ANALYTICS	
  
Ray Poynter, The Future Place – JMRX Lectures 2015
Aribu0on	
  Modelling	
  
Ray Poynter, The Future Place – JMRX Lectures 2015
Knowing	
  where	
  to	
  dig	
  and	
  digging	
  
Lucien	
  Bowater,	
  Director	
  Strategy	
  and	
  
Insight	
  at	
  BSkyB	
  –	
  UK	
  media	
  company	
  
MRS	
  Conference,	
  UK,	
  	
  2013	
  
Issue	
  MR	
   Digs	
  
Big	
  
Data	
  
AcEon	
  CEO	
  
PaVern	
  
Big	
  
Data	
  
Digs	
  MR	
   AcEon	
  CEO	
  
Ray Poynter, The Future Place – JMRX Lectures 2015
T	
  hVps://www.ted.com/talks/
ben_wellington_how_we_found_the_worst_place_to_park_in_new_york_city_using_big_data	
  
Ray Poynter, The Future Place – JMRX Lectures 2015
Ray Poynter, The Future Place – JMRX Lectures 2015
Where	
  to	
  dig	
  and	
  digging	
  
1.  When	
  is	
  rush	
  hour?	
  MR	
  asks	
  the	
  quesEon,	
  
Big	
  Data	
  digs	
  
2.  Why	
  is	
  this	
  fire	
  hydrant	
  generaEng	
  so	
  much	
  
money	
  in	
  parking	
  Eckets?	
  Big	
  Data	
  asks	
  the	
  
quesEons,	
  but	
  it	
  was	
  Qual	
  that	
  answered	
  it.	
  
Ray Poynter, The Future Place – JMRX Lectures 2015
Thank You!
Questions?
Ray Poynter, The Future Place – JMRX Lectures 2015
IMPLICATIONS	
  FOR	
  JAPAN?	
  
1.  What	
  new	
  skills	
  do	
  we	
  need?	
  
2.  What	
  new	
  people	
  do	
  we	
  need?	
  
3.  What	
  new	
  tools	
  do	
  we	
  need?	
  
4.  How	
  should	
  MR	
  work	
  with	
  Big	
  Data	
  
and	
  Analy0cs?	
  

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Ray poynter big data and advanced analytics

  • 1. Ray Poynter, The Future Place – JMRX Lectures 2015 Big  Data  and  Advanced  Analy0cs   Ray Poynter The Future Place JMRX  –  Tokyo  –  May  12,  2015  
  • 2. Ray Poynter, The Future Place – JMRX Lectures 2015 Agenda   1.  What  is  big  data?   2.  The  strengths  of  big  data   3.  When  big  data  misses  the  mark   4.  The  challenges  of  big  data   5.  Linking  big  data,  analyEcs  and  market   research   6.  ImplicaEons  for  Japan  
  • 3. Ray Poynter, The Future Place – JMRX Lectures 2015 How  big  is  big  data?   BIG!   •  If  it  fits  in  Excel,  it  is  not  really  big  data   •  If  it  fits  in  SPSS,  it  is  not  really  big  data   •  If  you  have  a  profile  of  10  million  telco   customers,  it  is  not  really  big  data   •  If  you  have  second-­‐by-­‐second  locaEon  and   usage  data  for  10  million  telco  customers,  that   is  big  data   •  If  you  need  to  use  Hadoop,  it  is  big  data  
  • 4. Ray Poynter, The Future Place – JMRX Lectures 2015 What  is                                                                                        ?   InstrucEon   Results  
  • 5. Ray Poynter, The Future Place – JMRX Lectures 2015 IBM’s  four  Vs  
  • 6. Ray Poynter, The Future Place – JMRX Lectures 2015 What  does  Google  Know?   And  shares  with  you  
  • 7. Ray Poynter, The Future Place – JMRX Lectures 2015 Google  Ads   http://www.google.com/settings/ads/
  • 8. Ray Poynter, The Future Place – JMRX Lectures 2015 Loca0on  History   https://maps.google.com/locationhistory 7  days  of  travel  
  • 9. Ray Poynter, The Future Place – JMRX Lectures 2015 Google  Search  History   https://www.google.com/history/
  • 10. Ray Poynter, The Future Place – JMRX Lectures 2015 Google  Other   4.  Google  monthly  security  and  privacy  report   –  lisEng  all  the  services  you  use    hVps://www.google.com/seYngs/dashboard     5.  Apps  and  extensions  that  have  access  to   your  Google  data    hVps://security.google.com/seYngs/security/permissions       6.  Export  all  your  Google  data    hVps://www.google.com/takeout       7.  History  of  all  your  YouTube  searches     hVps://www.youtube.com/feed/history/search_history  
  • 11. Ray Poynter, The Future Place – JMRX Lectures 2015 The  Signal  and  the  Noise  –  Nate  Silver  
  • 12. Ray Poynter, The Future Place – JMRX Lectures 2015 Weather  forecas0ng   PMSL  –  Pressure  at  Mean  Sea  Level  
  • 13. Ray Poynter, The Future Place – JMRX Lectures 2015 Weather  forecas0ng  benchmarks   1. Same  as  today     2. Same  as  average  of  last  few  years  -­‐  climate   What benchmark are you going to use for your predictive analytics?
  • 14. Ray Poynter, The Future Place – JMRX Lectures 2015 Google  Flu  Trends   http://www.google.org/flutrends/ December 2014
  • 15. Ray Poynter, The Future Place – JMRX Lectures 2015 Google  Flu  Trends   http://www.google.org/flutrends/ May 2015
  • 16. Ray Poynter, The Future Place – JMRX Lectures 2015 Google  Flu  Trends  -­‐  Japan  
  • 17. Ray Poynter, The Future Place – JMRX Lectures 2015 Target  
  • 18. Ray Poynter, The Future Place – JMRX Lectures 2015
  • 19. Ray Poynter, The Future Place – JMRX Lectures 2015 BPP  and  USA  Prices  Index  
  • 20. Ray Poynter, The Future Place – JMRX Lectures 2015 Tesco   •  Loyalty  card  data     •  Real-­‐Eme  monitoring  of  refrigerators  across  120  stores  in   UK  and  Ireland  to  save  20million  Euros  a  year   –  70  million  data  points     •  Real-­‐Eme  monitoring  of  lighEng  and  heaEng,  across  120   stores   –  Management  dashboard  shows  by  7am  which  stores   are  not  at  the  right  temperature     •  Buying  SocialmaEcs  –  programmaEc  and  re-­‐targeEng  ads  
  • 21. Ray Poynter, The Future Place – JMRX Lectures 2015 INTERESTING  BIG  DATA  PROJECTS  
  • 22. Ray Poynter, The Future Place – JMRX Lectures 2015 Ebola  and  mobile  phones   Flowminder  using  data  from  telcos  to  map  populaEon  mobility  –  but  level  of  granularity   is  quite  large  –  journeys  over  20KM    
  • 23. Ray Poynter, The Future Place – JMRX Lectures 2015 The  smartphone   Accelerometer   Temperature   Gravity   Gyroscope   Light   Air  pressure   Proximity   Humidity   GPS   Call  acEvity   App  acEvity   Internet  usage   WiFi   Bluetooth   Cameras   Near  Field  Comms   GSM/CDMA  
  • 24. Ray Poynter, The Future Place – JMRX Lectures 2015 Aberdeen  tracks  ‘hundreds  of  thousands’  
  • 25. Ray Poynter, The Future Place – JMRX Lectures 2015 Kingsgate  Shopping  Mall   Huddersfield,  Yorkshire  (UK)  
  • 26. Ray Poynter, The Future Place – JMRX Lectures 2015 Mount  Sinai  Hospital   Mount  Sinai  are  using   Big  Data  approaches   to  uElise  data  to   make  personalised   health  and  treatment   predicEons.     Project  led  by  Jeff   Hammerbacher,  a  30-­‐ year-­‐old  known  for   being  Facebook’s  first   data  scienEst.  
  • 27. Ray Poynter, The Future Place – JMRX Lectures 2015 Big Data Failures
  • 28. Ray Poynter, The Future Place – JMRX Lectures 2015 The  Signal  and  the  Noise  –  Nate  Silver  
  • 29. Ray Poynter, The Future Place – JMRX Lectures 2015 Earthquakes   Given the abruptly self-organizing nature of earthquakes, it is extremely unlikely that precursors can attain such levels of accuracy. I therefore conclude that prediction of major earthquakes is, in any practical sense, impossible. Russ Evans, 1998
  • 30. Ray Poynter, The Future Place – JMRX Lectures 2015 Big  Data  thinks  I  am  a  pregnant  dude!   http://www.carolroth.com/blog/google-dude-target-pregnant/
  • 31. Ray Poynter, The Future Place – JMRX Lectures 2015
  • 32. Ray Poynter, The Future Place – JMRX Lectures 2015 Google  Flu  –  the  failures  
  • 33. Ray Poynter, The Future Place – JMRX Lectures 2015 Flu  Near  You  –  a  crowdsourced  approach  
  • 34. Ray Poynter, The Future Place – JMRX Lectures 2015 The  Samaritans  App  
  • 35. Ray Poynter, The Future Place – JMRX Lectures 2015 ScrapeGate  
  • 36. Ray Poynter, The Future Place – JMRX Lectures 2015 BIG  DATA  CHALLENGES  
  • 38. Correla0on  Annual  Chocolate  Consump0on  &  Nobel   Prizes  per  10  Million  of  Popula0on   New  England  Journal  of  Medicine.  
  • 39. Ray Poynter, The Future Place – JMRX Lectures 2015 Correla0on  and  Causa0on   1.  CorrelaEon  predicts  the  past   – Which  is  someEmes  enough   – Especially  when  the  past  repeats  itself   2.  CausaEon  is  needed  to  predict  new  futures   – But  causaEon  is  hard  to  establish  in  the  real  world   3.  Experiments  are  key   – Market  research  can  help  
  • 40. Ray Poynter, The Future Place – JMRX Lectures 2015 Perverse  incen0ves   •  Colonial  Hanoi  –  bounEes  for  rats  tails   •  Duplessis  Orphans  –  Canada  1945-­‐60,  Orphans=70  cents,   mentally  ill  $2.25,  20K  children  confined   •  Paying  for  acEon  (e.g.  doctors  and  firemen)  decreases   prevenEon  work   •  Facebook  likes  correlate  with  success  –  unless  they  are  set  as   a  target,  creaEng  a  black  market  in  them   •  TwiVer  menEons  correlate  with  success  –  unless  they  are   benchmarked,  creaEng  value  in  them   •  Big  Data  benchmarks  change  behaviour  to  improve  scores,   rather  than  underlying  performance  
  • 41. Ray Poynter, The Future Place – JMRX Lectures 2015 Where  are  the  data  scien0sts  going  to   come  from?   Google Trends
  • 42. Ray Poynter, The Future Place – JMRX Lectures 2015 MARKET  RESEARCH  AND   ANALYTICS  
  • 43. Ray Poynter, The Future Place – JMRX Lectures 2015 Aribu0on  Modelling  
  • 44. Ray Poynter, The Future Place – JMRX Lectures 2015 Knowing  where  to  dig  and  digging   Lucien  Bowater,  Director  Strategy  and   Insight  at  BSkyB  –  UK  media  company   MRS  Conference,  UK,    2013   Issue  MR   Digs   Big   Data   AcEon  CEO   PaVern   Big   Data   Digs  MR   AcEon  CEO  
  • 45. Ray Poynter, The Future Place – JMRX Lectures 2015 T  hVps://www.ted.com/talks/ ben_wellington_how_we_found_the_worst_place_to_park_in_new_york_city_using_big_data  
  • 46. Ray Poynter, The Future Place – JMRX Lectures 2015
  • 47. Ray Poynter, The Future Place – JMRX Lectures 2015 Where  to  dig  and  digging   1.  When  is  rush  hour?  MR  asks  the  quesEon,   Big  Data  digs   2.  Why  is  this  fire  hydrant  generaEng  so  much   money  in  parking  Eckets?  Big  Data  asks  the   quesEons,  but  it  was  Qual  that  answered  it.  
  • 48. Ray Poynter, The Future Place – JMRX Lectures 2015 Thank You! Questions?
  • 49. Ray Poynter, The Future Place – JMRX Lectures 2015 IMPLICATIONS  FOR  JAPAN?   1.  What  new  skills  do  we  need?   2.  What  new  people  do  we  need?   3.  What  new  tools  do  we  need?   4.  How  should  MR  work  with  Big  Data   and  Analy0cs?