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Grab some
coffee and
enjoy the
pre-show
banter before
the top of the
hour!
The Briefing Room
Big Data Enabled: How YARN Changes the Game
Twitter Tag: #briefr The Briefing Room
Welcome
Host:
Eric Kavanagh
eric.kavanagh@bloorgroup.com
@eric_kavanagh
Twitter Tag: #briefr The Briefing Room
  Reveal the essential characteristics of enterprise
software, good and bad
  Provide a forum for detailed analysis of today s innovative
technologies
  Give vendors a chance to explain their product to savvy
analysts
  Allow audience members to pose serious questions... and
get answers!
Mission
Twitter Tag: #briefr The Briefing Room
Topics
This Month: HADOOP ECOSYSTEM
February: DATA IN MOTION
January: ANALYTICS
Twitter Tag: #briefr The Briefing Room
History is being rewritten once again…
“90% of the
code that
exists today
should be
thrown away.”
Dr. Michael Stonebreaker on DM Radio, 2011
Twitter Tag: #briefr The Briefing Room
Analyst: Robin Bloor
Robin Bloor is
Chief Analyst at
The Bloor Group
robin.bloor@bloorgroup.com
@robinbloor
Twitter Tag: #briefr The Briefing Room
RedPoint Global
RedPoint Global is a data management and integrated
marketing technology company
RedPoint Data Management offers solutions designed for
master data management (MDM), collaboration and
architecture integration
RedPoint’s Hadoop-powered, YARN-compliant Marketing
Application helps users monetize big data assets
Twitter Tag: #briefr The Briefing Room
Guest: George Corugedo
George Corugedo is Chief Technology Officer & Co-
Founder at RedPoint Global Inc. A mathematician
and seasoned technology executive, George has
over 20 years of business and technical expertise.
As co-founder and CTO of RedPoint Global, George
is responsible for leading the development of the
RedPoint Convergent Marketing Platform™. A
former math professor, George left academia to
co-found Accenture’s Customer Insight Practice,
which specialized in strategic data utilization,
analytics and customer strategy. Previous positions
include director of client delivery at ClarityBlue,
Inc., a provider of hosted customer intelligence
solutions to enterprise commercial entities, and
COO/CIO of Riscuity, a receivables management
company specializing in the utilization of analytics
to drive collections.
The Future is NOW with Big Data
January	
  2015	
  
11 © RedPoint Global Inc. 2015 Confidential
The Big Data Monetization Cycle
12 © RedPoint Global Inc. 2015 Confidential
Gartner Emerging Technologies Hype Cycle - 2014
13 © RedPoint Global Inc. 2015 Confidential
CEO Largest Supporter of Big Data Efforts
47%
34%
29%
27%
24%
21%
20%
19%
18%
14%
10%
4%
CEO
Line of Business (as head)
Board of Directors
Marketing
Finance/Accounting
Strategy
Engineering
Sales
Research & Development
Customer Service
None (this is an IT-only initiative)
Not sure
Q. Which of the following business groups are supporting or sponsoring your big data efforts? BASE: Plans to deploy/implement big data projects.
Source: IDG Enterprise Big Data Study, 2014
14 © RedPoint Global Inc. 2015 Confidential
“Big Data” Investments through 2017
15 © RedPoint Global Inc. 2015 Confidential
Laying the Groundwork for Big Data Monetization
38%
37%
34%
30%
28%
27%
26%
26%
Developing or buying
software applications
Investing in additional server or
storage hardware/software
Hiring staff with analytics skills
Utilizing an open source software
framework (e.g., Apache
Migrating to cloud-based
services for storage
Increasing network bandwidth
Migrating to cloud-based
services for analytics
Contracting outside
big data expertise
Q. Which of the following is your organization doing to manage big data initiatives? BASE: Plans to deploy/implement big data projects.
Source: IDG Enterprise Big Data Study, 2014
16 © RedPoint Global Inc. 2015 Confidential
Fields with Highest Interest in Big Data
Marke/ng	
  
Health	
  Care	
  
Financial	
  Services	
  
Pharmaceu/cals	
  
Government/Intel	
  
17 © RedPoint Global Inc. 2015 Confidential
Modern	
  Marke/ng	
  Architecture	
  
RedPoint’s Hadoop Powered Marketing Application
RedPoint	
  Data	
  Management	
  RedPoint Data Management
18 © RedPoint Global Inc. 2015 Confidential
Modern	
  Marke/ng	
  Architecture	
  
RedPoint’s Hadoop Powered Marketing Application
RedPoint	
  Data	
  Management	
  RedPoint Data Management
19 © RedPoint Global Inc. 2015 Confidential
Modern	
  Marke/ng	
  Architecture	
  
RedPoint’s Hadoop Powered Marketing Application
RedPoint	
  Data	
  Management	
  RedPoint Data Management
Consumer	
  	
  or	
  
En+ty	
  	
  Data	
  
Opera+onal	
  
Data	
  
Enhancement	
  
Data	
  
Device	
  Data	
  
New	
  Data	
  
20 © RedPoint Global Inc. 2015 Confidential
Modern	
  Marke/ng	
  Architecture	
  
Modern	
  Data	
  Architecture	
  
RedPoint’s Hadoop Powered Marketing Application
RedPoint	
  Data	
  Management	
  RedPoint Data Management
Consumer	
  	
  or	
  
En+ty	
  	
  Data	
  
Opera+onal	
  
Data	
  
Enhancement	
  
Data	
  
Device	
  Data	
  
New	
  Data	
  
21 © RedPoint Global Inc. 2015 Confidential
Modern	
  Marke/ng	
  Architecture	
  
Modern	
  Data	
  Architecture	
  
RedPoint’s Hadoop Powered Marketing Application
RedPoint	
  Interac/on	
  RedPoint Interaction
22 © RedPoint Global Inc. 2015 Confidential
Modern	
  Marke/ng	
  Architecture	
  
Modern	
  Data	
  Architecture	
  
RedPoint’s Hadoop Powered Marketing Application
RedPoint	
  Interac/on	
  RedPoint Interaction
Consumer	
  	
  or	
  
En+ty	
  	
  Data	
  
Opera+onal	
  
Data	
  
Enhancement	
  
Data	
  
Device	
  Data	
  
New	
  Data	
  
23 © RedPoint Global Inc. 2015 Confidential
Modern	
  Marke/ng	
  Architecture	
  
Modern	
  Data	
  Architecture	
  
RedPoint’s Hadoop Powered Marketing Application
RedPoint	
  Interac/on	
  RedPoint Interaction
Consumer	
  	
  or	
  
En+ty	
  	
  Data	
  
Opera+onal	
  
Data	
  
Enhancement	
  
Data	
  
Device	
  Data	
  
New	
  Data	
  
Microsites	
  
Paper	
  
Mail	
  
Web	
  
Social	
  
Media	
  
SMS	
  or	
  
Push	
  
Personal	
  	
  
URL	
  
Email	
  
PoS	
  
Mobile	
  
App	
  
24 © RedPoint Global Inc. 2015 Confidential
Modern	
  Marke/ng	
  Architecture	
  
Modern	
  Data	
  Architecture	
  
RedPoint’s Hadoop Powered Marketing Application
RedPoint	
  Interac/on	
  RedPoint Interaction
Consumer	
  	
  or	
  
En+ty	
  	
  Data	
  
Opera+onal	
  
Data	
  
Enhancement	
  
Data	
  
Device	
  Data	
  
New	
  Data	
  
Microsites	
  
Paper	
  
Mail	
  
Web	
  
Social	
  
Media	
  
SMS	
  or	
  
Push	
  
Personal	
  	
  
URL	
  
Email	
  
PoS	
  
Mobile	
  
App	
  
25 © RedPoint Global Inc. 2015 Confidential
Orchestra/on	
  Layer	
  
SoMware	
  Developers	
  Kit	
  (SDK)	
  
Adapters	
  Connectors	
  Plug-­‐Ins	
  Extenders	
  
Modern	
  Marke/ng	
  Architecture	
  
Modern	
  Data	
  Architecture	
  
RedPoint’s Hadoop Powered Marketing Application
RedPoint	
  Interac/on	
  RedPoint Interaction
Consumer	
  	
  or	
  
En+ty	
  	
  Data	
  
Opera+onal	
  
Data	
  
Enhancement	
  
Data	
  
Device	
  Data	
  
New	
  Data	
  
Microsites	
  
Paper	
  
Mail	
  
Web	
  
Social	
  
Media	
  
SMS	
  or	
  
Push	
  
Personal	
  	
  
URL	
  
Email	
  
PoS	
  
Mobile	
  
App	
  
26 © RedPoint Global Inc. 2015 Confidential
Global	
  Goal	
  Op/miza/on	
  
Goal	
  
Op/mized	
  
Goal	
  
Op/mized	
  
Goal	
  
Op/mized	
  
Goal	
  
Op/mized	
  
Goal	
  
Op/mized	
  
Goal	
  
Op/mized	
  
Goal	
  
Op/mized	
  
Goal	
  
Op/mized	
  
Goal	
  
Op/mized	
  
Orchestra/on	
  Layer	
  
Modern	
  Marke/ng	
  Architecture	
  
Modern	
  Data	
  Architecture	
  
RedPoint’s Hadoop Powered Marketing Application
SoMware	
  Developers	
  Kit	
  (SDK)	
  
RedPoint	
  Interac/on	
  
RedPoint	
  Data	
  Management	
  
Microsites	
  
Paper	
  
Mail	
  
Web	
  
Social	
  
Media	
  
SMS	
  or	
  
Push	
  
Personal	
  	
  
URL	
  
Email	
  
PoS	
  
Mobile	
  
App	
  
RedPoint Interaction
RedPoint Data Management
Consumer	
  	
  or	
  
En+ty	
  	
  Data	
  
Opera+onal	
  
Data	
  
Enhancement	
  
Data	
  
Device	
  Data	
  
New	
  Data	
  
The	
  RedPoint	
  PlaVorm	
  
Adapters	
  Connectors	
  Plug-­‐Ins	
  Extenders	
  
27 © RedPoint Global Inc. 2015 Confidential
Goal	
  
Op/mized	
  
Goal	
  
Op/mized	
  
Goal	
  
Op/mized	
  
Goal	
  
Op/mized	
  
Goal	
  
Op/mized	
  
Goal	
  
Op/mized	
  
Goal	
  
Op/mized	
  
Goal	
  
Op/mized	
  
Goal	
  
Op/mized	
  
Orchestra/on	
  Layer	
  
Modern	
  Marke/ng	
  Architecture	
  
Modern	
  Data	
  Architecture	
  
RedPoint’s Hadoop Powered Marketing Application
SoMware	
  Developers	
  Kit	
  (SDK)	
  
RedPoint	
  Interac/on	
  
RedPoint	
  Data	
  Management	
  
Microsites	
  
Paper	
  
Mail	
  
Web	
  
Social	
  
Media	
  
SMS	
  or	
  
Push	
  
Personal	
  	
  
URL	
  
Email	
  
PoS	
  
Mobile	
  
App	
  
RedPoint Interaction
RedPoint Data Management
Consumer	
  	
  or	
  
En+ty	
  	
  Data	
  
Opera+onal	
  
Data	
  
Enhancement	
  
Data	
  
Device	
  Data	
  
New	
  Data	
  
The	
  RedPoint	
  PlaVorm	
  
Adapters	
  Connectors	
  Plug-­‐Ins	
  Extenders	
  
28 © RedPoint Global Inc. 2015 Confidential
Global	
  Goal	
  Op/miza/on	
  
Orchestra/on	
  Layer	
  
Modern	
  Marke/ng	
  Architecture	
  
Modern	
  Data	
  Architecture	
  
RedPoint’s Hadoop Powered Marketing Application
SoMware	
  Developers	
  Kit	
  (SDK)	
  
RedPoint	
  Interac/on	
  
RedPoint	
  Data	
  Management	
  
Microsites	
  
Paper	
  
Mail	
  
Web	
  
Social	
  
Media	
  
SMS	
  or	
  
Push	
  
Personal	
  	
  
URL	
  
Email	
  
PoS	
  
Mobile	
  
App	
  
RedPoint Interaction
RedPoint Data Management
Consumer	
  	
  or	
  
En+ty	
  	
  Data	
  
Opera+onal	
  
Data	
  
Enhancement	
  
Data	
  
Device	
  Data	
  
New	
  Data	
  
The	
  RedPoint	
  PlaVorm	
  
Adapters	
  Connectors	
  Plug-­‐Ins	
  Extenders	
  
29 © RedPoint Global Inc. 2015 Confidential
RedPoint Data Management
Master	
  Key	
  Management	
  
ETL	
  &	
  ELT	
   Data	
  Quality	
  
Web	
  Services	
  Integra/on	
  
Integra/on	
  &	
  Matching	
  
Process	
  Automa/on	
  	
  
&	
  Opera/ons	
  
•  Profiling,	
  reads/writes,	
  
transforma/ons	
  
•  Single	
  project	
  for	
  all	
  jobs	
  
•  Cleanse	
  data	
  
•  Parsing,	
  correc/on	
  
•  Geo-­‐spa/al	
  analysis	
  
•  Grouping	
  
•  Fuzzy	
  match	
  
•  Create	
  keys	
  
•  Track	
  changes	
  
•  Maintain	
  matches	
  	
  
over	
  /me	
  
•  Consume	
  and	
  publish	
  
•  HTTP/HTTPS	
  protocols	
  
•  XML/JSON/SOAP	
  formats	
  
•  Job	
  scheduling,	
  monitoring,	
  
no/fica/ons	
  
•  Central	
  point	
  of	
  control	
  
•  Meta	
  Data	
  Management	
  
30 © RedPoint Global Inc. 2015 Confidential
Leader in both traditional and Hadoop based Data
Management
First	
  and	
  only	
  YARN	
  compliant	
  ETL/data	
  quality	
  toolset	
  
on	
  the	
  market	
  –	
  brings	
  together	
  both	
  Big	
  Data	
  and	
  tradi/onal	
  
data	
  to	
  create	
  Big	
  Informa/on!	
  
•  Customer	
  or	
  Party	
  Data	
  
•  Processing	
  Speed	
  
•  Match	
  Quality	
  
•  Ease	
  of	
  Use	
  
by	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  in:	
  
RANKED	
  
#1	
  
Prior	
  to	
  Hadoop	
  
•  100%	
  func/onality	
  works	
  on	
  both	
  Hadoop	
  
and	
  tradi/onal	
  db’s	
  
•  Pure	
  YARN	
  applica/on;	
  only	
  one	
  in	
  the	
  
market	
  for	
  DQ/ETL/ELT	
  
•  Single	
  implementa/on	
  can	
  work	
  across	
  
Hadoop	
  and	
  tradi/onal	
  db’s.	
  
•  Any	
  job	
  can	
  be	
  pure	
  Client	
  server,	
  pure	
  
Hadoop	
  or	
  hybrid	
  
With	
  to	
  Hadoop	
  
31 © RedPoint Global Inc. 2015 Confidential
One customer interaction tool:
Manage end-to-end process, increase engagement
Planning	
  &	
  
Collabora/on	
  
Real-­‐/me	
  decisions	
  
Targe/ng	
  &	
  	
  
Interac/on	
  Design	
  
Dashboards	
  &	
  
Calendars	
  
Message	
  Design	
  	
  
&	
  Delivery	
   Analy/cs	
  &	
  Repor/ng	
  
• Role-­‐based	
  views	
  
• Filterable	
  calendars	
  
• Plans	
  &	
  budgets	
  
• Social	
  workspaces	
  
• Approvals	
  
• Personaliza/on	
  during	
  live	
  
interac/ons	
  
• Factor	
  in	
  iden/ty	
  &	
  context	
  	
  
• Target	
  selec/on	
  
• Offer	
  assignment	
  
• Mul/-­‐step	
  dialogues	
  
• Message	
  composi/on	
  
• Landing	
  pages	
  
• Email	
  delivery	
  
• APIs	
  for	
  channel	
  integra/on	
  
• Visual	
  selec/on,	
  scoring,	
  	
  
A/B/n	
  tes/ng,	
  reports	
  
• Or	
  use	
  outside	
  products	
  
KEY	
  FEATURES	
  OF	
  REDPOINT	
  INTERACTION	
  
Across	
  all	
  	
  
channels:	
  
inbound,	
  	
  
outbound,	
  	
  
digital,	
  	
  
tradi/onal	
  
32 © RedPoint Global Inc. 2015 Confidential
Forrester CCCM Wave Report - Leader
Debut	
  in	
  leader	
  wave	
  
#1	
  in	
  Customer	
  
Sa/sfac/on	
  
#1	
  in	
  Cross	
  Channel	
  
Integra/on	
  
#1	
  in	
  product	
  strategy/
roadmap	
  
#1	
  User	
  Interface	
  
33 © RedPoint Global Inc. 2015 Confidential
Debra’s	
  Profile	
  David’s	
  Profile	
  
Best	
  Channels	
  for	
  Debra	
  
Best	
  Offers	
  for	
  Debra	
  
What Local Optimization Looks Like
Op+miza+on	
  
Engine:	
  
Marketer	
  
Best	
  Offers	
  for	
  David	
  
How	
  do	
  I	
  “locally	
  op/mize”	
  my	
  ac/ons	
  to	
  create	
  customer-­‐obsessed	
  campaigns?	
  
Preferred
Customer
Code
Gender	
  |	
  	
  Birthday	
  	
  |	
  	
  Tweets	
  	
  |	
  	
  Instagram	
  
Posts	
  	
  |	
  	
  Tumblr	
  Likes	
  	
  |	
  	
  Purchase	
  History	
  	
  
|	
  	
  Product	
  Viewing	
  History	
  	
  |	
  	
  Shopping	
  
Cart	
  Items	
  
	
  
	
  
Customer	
  
Data	
  
Web	
  Mobile	
  
Best	
  Channels	
  for	
  David	
  
+	
  
+	
  
34 © RedPoint Global Inc. 2015 Confidential
What Global Optimization Looks Like
Marketer	
  
How	
  do	
  I	
  “globally	
  op/mize”	
  my	
  ac/ons	
  to	
  create	
  customer-­‐obsessed	
  campaigns?	
  
Rules	
  Engine	
  
Channel	
  |	
  	
  Frequency	
  |	
  	
  Clicks	
  	
  
|	
  Value	
  |	
  Priority	
  |	
  Cost	
  |	
  	
  
	
  
Audience	
  
Campaigns	
  
35 © RedPoint Global Inc. 2015 Confidential
…and it can be easy
36 © RedPoint Global Inc. 2015 Confidential
Data Lake Architecture for the Modern Marketing
Architecture
37 © RedPoint Global Inc. 2015 Confidential
The Big Data Monetization Cycle
Data:
•  All data no matter type, format, cadence,
source, format or lack of format
•  Entities resolved and persistent keys generated
•  Complete entity profiles maintained
Analytics:
•  Offline analytic parallelized for the Data Lake
•  Inline analytics for real time, unattended
learning and optimization
•  Utilization of all available data at all decision
points
Execution:
•  Single point of operational control across all
traditional and real time channels
•  Bi-directional API’s both push to and draw
results from the channels
•  Defragmentation of data, process and
execution
38 © RedPoint Global Inc. 2015 Confidential
Summary
•  Hadoop	
  is	
  now	
  prac/cal	
  and	
  
necessary	
  in	
  advanced	
  marke/ng	
  
environments.	
  	
  
•  Use	
  a	
  Data	
  Lake	
  at	
  the	
  core	
  of	
  your	
  
marke/ng	
  data	
  strategy.	
  
•  Use	
  a	
  tool	
  that	
  gives	
  you	
  agility	
  and	
  
ease	
  of	
  use	
  so	
  your	
  people	
  are	
  as	
  
produc/ve	
  as	
  quickly	
  as	
  possible.	
  
•  Paralleliza/on	
  is	
  where	
  Hadoop	
  
compute	
  power	
  comes	
  from;	
  use	
  
tools	
  that	
  leverage	
  it	
  properly.	
  	
  
Twitter Tag: #briefr The Briefing Room
Perceptions & Questions
Analyst:
Robin Bloor
Robin Bloor, PhD
Hadoop is Not a Solution
However, it is a useful and increasingly
versatile component for
Corporate Data Management
IT HAS BECOME “STRATEGIC”
Hadoop Evolution (The YARN Story)
FROM TO
§  Serial batch
workloads
§  MapReduce
§  Versatile data
storage
§  Key-value access
only
§  Island of processing
§  Multiple concurrent
workloads
§  Multiple algorithms
§  “Optimized” data
storage
§  SQL, JSON & even
SPARQL access
§  Integrated processing
Data & Data Life-Cycle Management
The Industrialization of Data
Hadoop
(Staging
Area)
Data
Assaying
Servers
The
Cloud
Desktops
Mobile
Devices
IoT
Data
Exploration
Data
Capture
The Prospecting Domain
Real-Time
Actioning
Data
Management
Hadoop
Archive
Data
Serving
Data
Life Cycle
Mgt
System
Management
Apps
Apps
Apps
Data
Store
Data
Store
Data
Stores
The New Windows
Hadoop is the new “NEW WINDOWS”
The base capability is immature,
BUT: THE MARKET HAS ADOPTED IT
And vendors (like RedPoint) are filling the
capability gaps
u  In the area of Hadoop enhancement, what is the
most pressing need your customers come to you
for?
u  What else are those customers seeking in respect
of operational capabilities? In other words, what
else do they complain about?
u  Do you see saving money as the primary driver
for Hadoop adoption?
u  How much Hadoop use do you see which is not
analytics?
u  Do you expect to have to compete with new
Open Source initiatives?
u  What impact do you see the Cloud having on Big
Data?
u  Who do you partner with and compete with?
Twitter Tag: #briefr The Briefing Room
Twitter Tag: #briefr The Briefing Room
Upcoming Topics
www.insideanalysis.com
This Month: HADOOP ECOSYSTEM
February: DATA IN MOTION
January: ANALYTICS
Twitter Tag: #briefr The Briefing Room
THANK YOU
for your
ATTENTION!
Some images provided courtesy of
Wikimedia Commons and Wikipedia

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Big Data Enabled: How YARN Changes the Game

  • 1. Grab some coffee and enjoy the pre-show banter before the top of the hour!
  • 2. The Briefing Room Big Data Enabled: How YARN Changes the Game
  • 3. Twitter Tag: #briefr The Briefing Room Welcome Host: Eric Kavanagh eric.kavanagh@bloorgroup.com @eric_kavanagh
  • 4. Twitter Tag: #briefr The Briefing Room   Reveal the essential characteristics of enterprise software, good and bad   Provide a forum for detailed analysis of today s innovative technologies   Give vendors a chance to explain their product to savvy analysts   Allow audience members to pose serious questions... and get answers! Mission
  • 5. Twitter Tag: #briefr The Briefing Room Topics This Month: HADOOP ECOSYSTEM February: DATA IN MOTION January: ANALYTICS
  • 6. Twitter Tag: #briefr The Briefing Room History is being rewritten once again… “90% of the code that exists today should be thrown away.” Dr. Michael Stonebreaker on DM Radio, 2011
  • 7. Twitter Tag: #briefr The Briefing Room Analyst: Robin Bloor Robin Bloor is Chief Analyst at The Bloor Group robin.bloor@bloorgroup.com @robinbloor
  • 8. Twitter Tag: #briefr The Briefing Room RedPoint Global RedPoint Global is a data management and integrated marketing technology company RedPoint Data Management offers solutions designed for master data management (MDM), collaboration and architecture integration RedPoint’s Hadoop-powered, YARN-compliant Marketing Application helps users monetize big data assets
  • 9. Twitter Tag: #briefr The Briefing Room Guest: George Corugedo George Corugedo is Chief Technology Officer & Co- Founder at RedPoint Global Inc. A mathematician and seasoned technology executive, George has over 20 years of business and technical expertise. As co-founder and CTO of RedPoint Global, George is responsible for leading the development of the RedPoint Convergent Marketing Platform™. A former math professor, George left academia to co-found Accenture’s Customer Insight Practice, which specialized in strategic data utilization, analytics and customer strategy. Previous positions include director of client delivery at ClarityBlue, Inc., a provider of hosted customer intelligence solutions to enterprise commercial entities, and COO/CIO of Riscuity, a receivables management company specializing in the utilization of analytics to drive collections.
  • 10. The Future is NOW with Big Data January  2015  
  • 11. 11 © RedPoint Global Inc. 2015 Confidential The Big Data Monetization Cycle
  • 12. 12 © RedPoint Global Inc. 2015 Confidential Gartner Emerging Technologies Hype Cycle - 2014
  • 13. 13 © RedPoint Global Inc. 2015 Confidential CEO Largest Supporter of Big Data Efforts 47% 34% 29% 27% 24% 21% 20% 19% 18% 14% 10% 4% CEO Line of Business (as head) Board of Directors Marketing Finance/Accounting Strategy Engineering Sales Research & Development Customer Service None (this is an IT-only initiative) Not sure Q. Which of the following business groups are supporting or sponsoring your big data efforts? BASE: Plans to deploy/implement big data projects. Source: IDG Enterprise Big Data Study, 2014
  • 14. 14 © RedPoint Global Inc. 2015 Confidential “Big Data” Investments through 2017
  • 15. 15 © RedPoint Global Inc. 2015 Confidential Laying the Groundwork for Big Data Monetization 38% 37% 34% 30% 28% 27% 26% 26% Developing or buying software applications Investing in additional server or storage hardware/software Hiring staff with analytics skills Utilizing an open source software framework (e.g., Apache Migrating to cloud-based services for storage Increasing network bandwidth Migrating to cloud-based services for analytics Contracting outside big data expertise Q. Which of the following is your organization doing to manage big data initiatives? BASE: Plans to deploy/implement big data projects. Source: IDG Enterprise Big Data Study, 2014
  • 16. 16 © RedPoint Global Inc. 2015 Confidential Fields with Highest Interest in Big Data Marke/ng   Health  Care   Financial  Services   Pharmaceu/cals   Government/Intel  
  • 17. 17 © RedPoint Global Inc. 2015 Confidential Modern  Marke/ng  Architecture   RedPoint’s Hadoop Powered Marketing Application RedPoint  Data  Management  RedPoint Data Management
  • 18. 18 © RedPoint Global Inc. 2015 Confidential Modern  Marke/ng  Architecture   RedPoint’s Hadoop Powered Marketing Application RedPoint  Data  Management  RedPoint Data Management
  • 19. 19 © RedPoint Global Inc. 2015 Confidential Modern  Marke/ng  Architecture   RedPoint’s Hadoop Powered Marketing Application RedPoint  Data  Management  RedPoint Data Management Consumer    or   En+ty    Data   Opera+onal   Data   Enhancement   Data   Device  Data   New  Data  
  • 20. 20 © RedPoint Global Inc. 2015 Confidential Modern  Marke/ng  Architecture   Modern  Data  Architecture   RedPoint’s Hadoop Powered Marketing Application RedPoint  Data  Management  RedPoint Data Management Consumer    or   En+ty    Data   Opera+onal   Data   Enhancement   Data   Device  Data   New  Data  
  • 21. 21 © RedPoint Global Inc. 2015 Confidential Modern  Marke/ng  Architecture   Modern  Data  Architecture   RedPoint’s Hadoop Powered Marketing Application RedPoint  Interac/on  RedPoint Interaction
  • 22. 22 © RedPoint Global Inc. 2015 Confidential Modern  Marke/ng  Architecture   Modern  Data  Architecture   RedPoint’s Hadoop Powered Marketing Application RedPoint  Interac/on  RedPoint Interaction Consumer    or   En+ty    Data   Opera+onal   Data   Enhancement   Data   Device  Data   New  Data  
  • 23. 23 © RedPoint Global Inc. 2015 Confidential Modern  Marke/ng  Architecture   Modern  Data  Architecture   RedPoint’s Hadoop Powered Marketing Application RedPoint  Interac/on  RedPoint Interaction Consumer    or   En+ty    Data   Opera+onal   Data   Enhancement   Data   Device  Data   New  Data   Microsites   Paper   Mail   Web   Social   Media   SMS  or   Push   Personal     URL   Email   PoS   Mobile   App  
  • 24. 24 © RedPoint Global Inc. 2015 Confidential Modern  Marke/ng  Architecture   Modern  Data  Architecture   RedPoint’s Hadoop Powered Marketing Application RedPoint  Interac/on  RedPoint Interaction Consumer    or   En+ty    Data   Opera+onal   Data   Enhancement   Data   Device  Data   New  Data   Microsites   Paper   Mail   Web   Social   Media   SMS  or   Push   Personal     URL   Email   PoS   Mobile   App  
  • 25. 25 © RedPoint Global Inc. 2015 Confidential Orchestra/on  Layer   SoMware  Developers  Kit  (SDK)   Adapters  Connectors  Plug-­‐Ins  Extenders   Modern  Marke/ng  Architecture   Modern  Data  Architecture   RedPoint’s Hadoop Powered Marketing Application RedPoint  Interac/on  RedPoint Interaction Consumer    or   En+ty    Data   Opera+onal   Data   Enhancement   Data   Device  Data   New  Data   Microsites   Paper   Mail   Web   Social   Media   SMS  or   Push   Personal     URL   Email   PoS   Mobile   App  
  • 26. 26 © RedPoint Global Inc. 2015 Confidential Global  Goal  Op/miza/on   Goal   Op/mized   Goal   Op/mized   Goal   Op/mized   Goal   Op/mized   Goal   Op/mized   Goal   Op/mized   Goal   Op/mized   Goal   Op/mized   Goal   Op/mized   Orchestra/on  Layer   Modern  Marke/ng  Architecture   Modern  Data  Architecture   RedPoint’s Hadoop Powered Marketing Application SoMware  Developers  Kit  (SDK)   RedPoint  Interac/on   RedPoint  Data  Management   Microsites   Paper   Mail   Web   Social   Media   SMS  or   Push   Personal     URL   Email   PoS   Mobile   App   RedPoint Interaction RedPoint Data Management Consumer    or   En+ty    Data   Opera+onal   Data   Enhancement   Data   Device  Data   New  Data   The  RedPoint  PlaVorm   Adapters  Connectors  Plug-­‐Ins  Extenders  
  • 27. 27 © RedPoint Global Inc. 2015 Confidential Goal   Op/mized   Goal   Op/mized   Goal   Op/mized   Goal   Op/mized   Goal   Op/mized   Goal   Op/mized   Goal   Op/mized   Goal   Op/mized   Goal   Op/mized   Orchestra/on  Layer   Modern  Marke/ng  Architecture   Modern  Data  Architecture   RedPoint’s Hadoop Powered Marketing Application SoMware  Developers  Kit  (SDK)   RedPoint  Interac/on   RedPoint  Data  Management   Microsites   Paper   Mail   Web   Social   Media   SMS  or   Push   Personal     URL   Email   PoS   Mobile   App   RedPoint Interaction RedPoint Data Management Consumer    or   En+ty    Data   Opera+onal   Data   Enhancement   Data   Device  Data   New  Data   The  RedPoint  PlaVorm   Adapters  Connectors  Plug-­‐Ins  Extenders  
  • 28. 28 © RedPoint Global Inc. 2015 Confidential Global  Goal  Op/miza/on   Orchestra/on  Layer   Modern  Marke/ng  Architecture   Modern  Data  Architecture   RedPoint’s Hadoop Powered Marketing Application SoMware  Developers  Kit  (SDK)   RedPoint  Interac/on   RedPoint  Data  Management   Microsites   Paper   Mail   Web   Social   Media   SMS  or   Push   Personal     URL   Email   PoS   Mobile   App   RedPoint Interaction RedPoint Data Management Consumer    or   En+ty    Data   Opera+onal   Data   Enhancement   Data   Device  Data   New  Data   The  RedPoint  PlaVorm   Adapters  Connectors  Plug-­‐Ins  Extenders  
  • 29. 29 © RedPoint Global Inc. 2015 Confidential RedPoint Data Management Master  Key  Management   ETL  &  ELT   Data  Quality   Web  Services  Integra/on   Integra/on  &  Matching   Process  Automa/on     &  Opera/ons   •  Profiling,  reads/writes,   transforma/ons   •  Single  project  for  all  jobs   •  Cleanse  data   •  Parsing,  correc/on   •  Geo-­‐spa/al  analysis   •  Grouping   •  Fuzzy  match   •  Create  keys   •  Track  changes   •  Maintain  matches     over  /me   •  Consume  and  publish   •  HTTP/HTTPS  protocols   •  XML/JSON/SOAP  formats   •  Job  scheduling,  monitoring,   no/fica/ons   •  Central  point  of  control   •  Meta  Data  Management  
  • 30. 30 © RedPoint Global Inc. 2015 Confidential Leader in both traditional and Hadoop based Data Management First  and  only  YARN  compliant  ETL/data  quality  toolset   on  the  market  –  brings  together  both  Big  Data  and  tradi/onal   data  to  create  Big  Informa/on!   •  Customer  or  Party  Data   •  Processing  Speed   •  Match  Quality   •  Ease  of  Use   by                                            in:   RANKED   #1   Prior  to  Hadoop   •  100%  func/onality  works  on  both  Hadoop   and  tradi/onal  db’s   •  Pure  YARN  applica/on;  only  one  in  the   market  for  DQ/ETL/ELT   •  Single  implementa/on  can  work  across   Hadoop  and  tradi/onal  db’s.   •  Any  job  can  be  pure  Client  server,  pure   Hadoop  or  hybrid   With  to  Hadoop  
  • 31. 31 © RedPoint Global Inc. 2015 Confidential One customer interaction tool: Manage end-to-end process, increase engagement Planning  &   Collabora/on   Real-­‐/me  decisions   Targe/ng  &     Interac/on  Design   Dashboards  &   Calendars   Message  Design     &  Delivery   Analy/cs  &  Repor/ng   • Role-­‐based  views   • Filterable  calendars   • Plans  &  budgets   • Social  workspaces   • Approvals   • Personaliza/on  during  live   interac/ons   • Factor  in  iden/ty  &  context     • Target  selec/on   • Offer  assignment   • Mul/-­‐step  dialogues   • Message  composi/on   • Landing  pages   • Email  delivery   • APIs  for  channel  integra/on   • Visual  selec/on,  scoring,     A/B/n  tes/ng,  reports   • Or  use  outside  products   KEY  FEATURES  OF  REDPOINT  INTERACTION   Across  all     channels:   inbound,     outbound,     digital,     tradi/onal  
  • 32. 32 © RedPoint Global Inc. 2015 Confidential Forrester CCCM Wave Report - Leader Debut  in  leader  wave   #1  in  Customer   Sa/sfac/on   #1  in  Cross  Channel   Integra/on   #1  in  product  strategy/ roadmap   #1  User  Interface  
  • 33. 33 © RedPoint Global Inc. 2015 Confidential Debra’s  Profile  David’s  Profile   Best  Channels  for  Debra   Best  Offers  for  Debra   What Local Optimization Looks Like Op+miza+on   Engine:   Marketer   Best  Offers  for  David   How  do  I  “locally  op/mize”  my  ac/ons  to  create  customer-­‐obsessed  campaigns?   Preferred Customer Code Gender  |    Birthday    |    Tweets    |    Instagram   Posts    |    Tumblr  Likes    |    Purchase  History     |    Product  Viewing  History    |    Shopping   Cart  Items       Customer   Data   Web  Mobile   Best  Channels  for  David   +   +  
  • 34. 34 © RedPoint Global Inc. 2015 Confidential What Global Optimization Looks Like Marketer   How  do  I  “globally  op/mize”  my  ac/ons  to  create  customer-­‐obsessed  campaigns?   Rules  Engine   Channel  |    Frequency  |    Clicks     |  Value  |  Priority  |  Cost  |       Audience   Campaigns  
  • 35. 35 © RedPoint Global Inc. 2015 Confidential …and it can be easy
  • 36. 36 © RedPoint Global Inc. 2015 Confidential Data Lake Architecture for the Modern Marketing Architecture
  • 37. 37 © RedPoint Global Inc. 2015 Confidential The Big Data Monetization Cycle Data: •  All data no matter type, format, cadence, source, format or lack of format •  Entities resolved and persistent keys generated •  Complete entity profiles maintained Analytics: •  Offline analytic parallelized for the Data Lake •  Inline analytics for real time, unattended learning and optimization •  Utilization of all available data at all decision points Execution: •  Single point of operational control across all traditional and real time channels •  Bi-directional API’s both push to and draw results from the channels •  Defragmentation of data, process and execution
  • 38. 38 © RedPoint Global Inc. 2015 Confidential Summary •  Hadoop  is  now  prac/cal  and   necessary  in  advanced  marke/ng   environments.     •  Use  a  Data  Lake  at  the  core  of  your   marke/ng  data  strategy.   •  Use  a  tool  that  gives  you  agility  and   ease  of  use  so  your  people  are  as   produc/ve  as  quickly  as  possible.   •  Paralleliza/on  is  where  Hadoop   compute  power  comes  from;  use   tools  that  leverage  it  properly.    
  • 39. Twitter Tag: #briefr The Briefing Room Perceptions & Questions Analyst: Robin Bloor
  • 41. Hadoop is Not a Solution However, it is a useful and increasingly versatile component for Corporate Data Management IT HAS BECOME “STRATEGIC”
  • 42. Hadoop Evolution (The YARN Story) FROM TO §  Serial batch workloads §  MapReduce §  Versatile data storage §  Key-value access only §  Island of processing §  Multiple concurrent workloads §  Multiple algorithms §  “Optimized” data storage §  SQL, JSON & even SPARQL access §  Integrated processing
  • 43. Data & Data Life-Cycle Management
  • 44. The Industrialization of Data Hadoop (Staging Area) Data Assaying Servers The Cloud Desktops Mobile Devices IoT Data Exploration Data Capture The Prospecting Domain Real-Time Actioning Data Management Hadoop Archive Data Serving Data Life Cycle Mgt System Management Apps Apps Apps Data Store Data Store Data Stores
  • 45. The New Windows Hadoop is the new “NEW WINDOWS” The base capability is immature, BUT: THE MARKET HAS ADOPTED IT And vendors (like RedPoint) are filling the capability gaps
  • 46. u  In the area of Hadoop enhancement, what is the most pressing need your customers come to you for? u  What else are those customers seeking in respect of operational capabilities? In other words, what else do they complain about? u  Do you see saving money as the primary driver for Hadoop adoption? u  How much Hadoop use do you see which is not analytics?
  • 47. u  Do you expect to have to compete with new Open Source initiatives? u  What impact do you see the Cloud having on Big Data? u  Who do you partner with and compete with?
  • 48. Twitter Tag: #briefr The Briefing Room
  • 49. Twitter Tag: #briefr The Briefing Room Upcoming Topics www.insideanalysis.com This Month: HADOOP ECOSYSTEM February: DATA IN MOTION January: ANALYTICS
  • 50. Twitter Tag: #briefr The Briefing Room THANK YOU for your ATTENTION! Some images provided courtesy of Wikimedia Commons and Wikipedia