Danielle D'Agostino is seeking a position that allows her to utilize her knowledge of domestic and international transportation to achieve company goals and advance her skills. She has over 10 years of experience in operations, dispatching, and international shipping. Her skills include managing workflow, multitasking, data entry, and communicating with customers, carriers, and agents. She is Hazmat certified and proficient in various software programs.

1. DanielleD’Agostino
1280 Raleigh Ct. Apt 202, Glendale Heights, IL. 60139
| 630-935-6663 | daniellabella13@yahoo.com
Objective
· To work for a company where I have the ability to utilize my knowledge of domestic and international
transportation in order to achieve company goals, and allows me to advance my skill set to move up in
an organization. I enjoy having the opportunity to be cross trained in order to know all areas and
aspects of the company.
Skills & Abilities
· Manage workflow to ensure needs of customers are met in a timely fashion.
· Work very well under pressure and in fast paced environments.
· Ability to multitask and take on multiple assignments.
· Skillful and familiar with different systems: AS400, Cargowise, Excel, Outlook, Power Point, ASC, 1View
· I am TSA approved and Hazmat certified.
· Detail oriented when it comes to SOP validation.
· Very sufficient with creating turnovers, spreadsheets and quotes.
· Patient and self-identified as one who can train other/new employees on all learning levels.
· Process shipments from A to Z.
· Data entry
Communication
· Robust and proficient with following up on e-mails and phone calls.
· Coordinate with team members to ensure daily tasks are finalized and to also form respectable working
relationships.
· Communicate directly with clients and agents to keep them well informed with the status of their
shipments.
· Compelling a lot of notes and generating helpful working procedures.
Work Experience
OPERATIONS AGENT | AIT WORLDWIDE LOGISTICS | SEPTEMBER 2007 – SEPTEMBER 2015
· Scheduling domestic pickups and deliveries all over the country
· Data entry on all clients shipments and accounts
· Communicating and continuously being in contact with our carriers and agents
· Assigning hotshots, rates and quotes
· Utilizing all airlines for scheduling purposes
· Track and trace client’s shipments keeping them updated on the statuses

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· Setting up LTL and full truckloads that were ultimately used for customer rollouts
· Creating and managing SOP’s
· Ability to work with all cities and identify their specific air code for routing freight
· Checking in drivers and as well notifying carriers when trucks are ready in order to make lockouts
NIGHT DISPATCH ASSISTANT | FORWARD AIR | 2015-2016
· Data entry
· Booking domestic freight
· Entering and processing airline shipments as well as making sure all freight is accounted for
· Assisting dock personal with OS&D issues.
· Providing tracking and tracing to customers.
AIR EXPORT INTERNATIONAL AGENT | UTI/DSV AIR & SEA INC | 2015-PRESENT
· Working with time sensitive Perishable accounts that includes freight containing; Hazmat, Blood, Dry
Ice, Gel Packs and Ambient.
· Schedule domestic pickups that are being shipped worldwide
· Filing AES for customers freight
· Booking freight moving international with all airlines
· Processing shipments from A-Z
· Updating and completing all milestones on shipments
· Always keeping overseas clients and customers updated with the status of freight
Other Experience
· Von Maur 2003-2004 – Sales Associate
· Mariano’s Bakery 2014-2015 – Bakery Department
· Grady’s American Grill 2001-2003 – Hostess
· Wheaton Park District 1999-2001 – lifeguard/swim instructor & soccer coach/referee
Education
GENERAL | 2000-2004 | WHEATON WARRENVILLE SOUTH HIGH SCHOOL
GENERAL/COOKING & BAKING | 2005-2007 | COLLEGE OF DUPAGE
COSMETOLOGY | 2008-2010 | SKIN AND HAIR INSTITUTE