1. Ernest Clemons
ernest.clemons08@gmail.com
Objective
· Highly motivated, self-driven, and result-oriented interested in furthering my experience in criminal justice related
fields.
Education
COMMUNITY COLLEGE OF THE AIR FORCE (CCAF)| GRADUATION SPRING 2016
· CCAF Degree: Criminal Justice/Police Science
UNIVERSITY OF NORTH TEXAS | GRADUATION FALL 2016
· Major: Criminal Justice
Skills & Abilities
MANAGEMENT
· Lead bakery team of 5, championing Target best practices to instill into team members.
· Improved guest service by increasing visibility of products and by assisting guests.
· Reduced bakery inventory loss by insuring team members were correctly disposing of out dated products and unusable
products.
· Monitored payroll and established team member schedules based on the needs of the department.
· Able to achieve goals in high stress, high pressure environments while maintaining integrity and excellence.
SALES
· Championed sales floor end-caps with seasonal products making them more visible to customers by strategically
locating them.
· Reduced bakery loss by 20kin a one year period by adapting to demand of products, and reducing inventory loss.
COMMUNICATION
· Listened to guest requests establishing relationships to ensure guests return to the store and department.
· Communicated effectively with diverse populations; cohesive, diverse work force resulting in multiple Team of the
Quarter/Year awards.
· Proficient at using Windows 7 and Microsoft Office; typing speed of 90 words per minute with 2% error.
LEADERSHIP
· Coach for Team Gachong for the Special Olympics in Guam with personalized instruction, enhancing quality of life for
35 athletes.
· Adopted local elementary school in Guam; refurbished 10 rooms and 3 playgrounds for over 850 students.
· Intern for Project Transformation (Americorps); leading after school and summer programs for low income, poverty
stricken areas, boosting the education of 115 children.
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Experience
BAKERY ASSOCIATE TEAM LEADER | WHOLE FOODS MARKET | FEB 2016 – CURRENT
· Work closely with Team Leader to ensure smooth operation of the department.
· In the absence of the Team Leader,supervise, schedule and assign duties to Team Members.
· Manage inventory and pricing to achieve required margin and labor targets.
SECURITY FORCES MEMBER | STAFF SERGEANT (E5) | AIR NATIONAL GUARD | SEPTEMBER 2014 - CURRENT
· Participate in training to ensure combat/deployment readiness at all times.
· Mentor junior enlisted airman to help them reach military and educational goals.
BAKERY SUPERVISOR | WHOLE FOODS MARKET | AUGUST 2015 – FEB 2016
· Work closely with Team Leader to ensure smooth operation of the department.
· In the absence of the Team Leader,supervise, schedule and assign duties to Team Members.
· Manage inventory and pricing to achieve required margin and labor targets.
GROCERY TEAM MEMBER | WHOLE FOODS MARKET | JANUARY 2015 – AUGUST 2015
· Give every customer immediate and undivided attention. Follow through on all Customer questions and requests.
Surprise and delight the customers with consistent, delightfulservice.
· Assist Team Leader, Supervisors, and Buyers in maintaining stock and presentation.
GUEST SERVICE | WHOLE FOODS MARKET | AUGUST 2014 – JANUARY 2015
· Give every customer immediate and undivided attention. Follow through on all Customer questions and requests.
Surprise and delight the customers with consistent, delightfulservice.
· Assist supervisors in controlling customer flow and backed up lines; help to reduce waiting time for customers
SECURITY FORCES MEMBER | STAFF SERGEANT (E5) | AIR NATIONAL GUARD | SEPTEMBER 2014 - CURRENT
· Participate in training to ensure combat/deployment readiness at all times.
· Mentor junior enlisted airman to help them reach military and educational goals.
PASS AND ID CLERK | UNITED STATES AIR FORCE | FEBUARY2014 – SEPTEMBER 2014
· Executed 7kcontractor favorable background checks insuring the safety of the community of 9k.
· Controlled entry of all non-military personnelinsuring individuals were aware of the rules and regulations of the base.
PATROL MEMBER | UNITED STATES AIR FORCE | NOVEMBER 2011 – FEBUARY2014
· Collaborated with 45-person Total Force team that protects 26 Integrated Base Defense sectors and 20kacres of land.
· Secured flight line with 70 multi-million dollar aircraft and over 1.2kpersonnel enabling countless missions.
· Provided law enforcement to base populace.
· Expert marksman with M4A1, M9, 249,240B,and 203 weapon systems.
BAKERY TEAM LEADER | TARGET | OCTOBER 2010 - NOVEMBER 2011
· Provide a fast, fun and friendly guest experience by insuring product presentation and quality met Target and guest
standards.
· Monitor payroll and sales.
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· Monitor inventory and inventory loss.
GUEST SERVICE TEAM LEADER | TARGET | MAY 2010 – OCTOBER 2010
· Provide a fast, fun and friendly guest experience at the front lanes and guest service.
· Assisted cashiers on guest issues and questions and handled allfunds.Built and established front lane end caps to
increase sales.
SALES FLOOR TEAM LEADER | TARGET | NOVEMBER 2009 – MAY 2010
· Provide a fast, fun and friendly guest experience by insuring the sales floor and product presentation was at its best by
keeping product on the floor and insuring all signs were correct and up to date.
· Built and established all end caps, side caps, and runs to increase sales.
PHOTO LAB TECHNICIAN | TARGET | JUNE 2009 – NOVEMBER 2009
· Manager of the photo lab. Handling all products and guest service relations dealing with photos.
· Maintained equipment integrity.
GUEST SERVICE ATTENDANT | TARGET | AUGUST 2008 – JUNE 2009
· Provide a fast, fun and friendly guest service experience to all guests.
· Handled guest returns, wedding and baby registries, and assisting the front lane cashiers.
INTERN |PROJECT TRANSFORMATION |MAY 2007 – AUGUST 2008
· Provide an after school and summer program for low income, poverty stricken areas, connecting the community with
the First United Methodist Church group.
· Organized, collaborated, and established summer and after school program with 10 other on site interns.
REFRENCES AVAILABLE UPON REQUEST